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All 184 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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58%
Ranked #85 of 184 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 3 days ago
pardo998
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353 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is in a great spot. Easy walking distance from downtown shops, restaurants, and attractions like colts stadium and pacers arena. Another great perk is a dog can stay with you without any additional fees. We had suite room and it was very modern and spacious. This hotel started a great trip.

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Senior Contributor
25 reviews 25 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My opinion may be swayed, because of the awesome view, but this hotel is beautiful! The room was extremely clean, my only issue was the shower that did not drain properly. I hate standing in a tub full of water. There also were very limited channels on the TV, which may be minor, but as a business traveler hotel nights... More

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Ramsey, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I am a member of the SPG rewards group. This gave me access to the Club on the 10th floor and my room was also on the 10th floor. I had breakfast and dinner as comp to me. Also the 24/7 access for drinks, ice, snacks, etc was one of the other perks afforded to me. Resturant Grill/Bar was O.K.... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear William M., Thank you so much for taking the time out of your schedule to review your most recent stay with us! I am so happy to hear that your visit was so positive! I am so glad that you enjoyed your Club Level Lounge access! With complimentary breakfast, appetizers, and all day snacks, it's a great upgrade during... More

Sarasota, Florida
Top Contributor
52 reviews 52 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is probably the best part of this hotel. It is located in the heart of Indy, with tons of options for dining, drinking and shopping all a short walk away. I am staying her for a conference and normally stay at Hilton or Marriot properties, but I would consider staying again. The meeting facilities are good and the hotel... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Mike G., Thank you so much for leaving such kind words regarding your most recent stay with us! I appreciate your time and I am so glad you had a great experience. I am happy to hear that you enjoyed our convenient downtown location, so close to amazing monuments and great local attractions! I hope you had the chance... More

Los Angeles, California
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

And this one is no different, however, it is much better than some others I've stayed in! The only reason I stay in Sheratons at all is because of the SPG points (I booked to late to stay at the Westin for an affordable price). My experience... the room service food wasn't particularly good. The check-in was incredibly slow. The... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear nwgirl70, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your comments and I will be sure to use them to better our efforts for more positive experiences! I am very happy that you so enjoyed our recently renovated guest rooms! They feature a complete furniture... More

Nashville, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my first trip to Indiana. We stayed at the Sheraton. And we actually fell back in love that night. :) No hanky panky though, lol. But just having the view from our room of downtown and seeing all of the lights and horse and carriage rides lit up, that was a simple romantic night. There was a... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KayBryant, Thank you so much for sharing your great getaway and leaving such kind words regarding your most recent stay! I am so happy you had such a positive and wonderful experience during your first trip to Indianapolis! I am thrilled that you took advantage our convenient downtown location! With great views like the lit up buildings, historical monuments,... More

Houston, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a conference. Was very conveniently located in the downtown area, a couple of blocks away from the mall. Tons of eating options within walking distance. Also, I got some of the best sleep I've had in a LONG time in these beds!! Super comfortable. I would stay here again if I visited Indy.

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Shelle B, Thank you so much for leaving such kind feedback regarding your most recent stay with us! I appreciate the comments and I am so happy you had a great experience! I am thrilled to hear that you took advantage of our convenient downtown location and you enjoyed our signature Sheraton Sweet Sleeper beds! We pride ourselves in... More

St. Augustine, Florida
Top Contributor
59 reviews 59 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was recently at this hotel for a week during a conference. First, the good things: Excellent room cleaning Fantastically comfortable bed Great catering of two banquets and a buffet Wonderful staff that really tries to solve problems Starbucks onsite Conference rooms were set up as requested Now, the not-so-good Really slow elevators Incomplete remodeling - doors still off entry... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear TravelHarp, I certainly appreciate you taking the time to leave feedback regarding your most recent stay with us. We use our guest comments to better our efforts for a more positive experience. I am so happy to hear that you enjoyed our recently renovated rooms, signature Sweet Sleeper beds, catering services, and staff! Our Sheraton Sweet Sleeper beds are... More

Chapel Hill, North Carolina
Top Contributor
69 reviews 69 reviews
54 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location as it overlooks the circle downtown so it's close to everything. Front desk was very friendly, welcoming, and informative. My room was clean and bed/pillows were very comfortable. WIFI worked well and was easy to connect to. Bathroom was ok, as I would prefer more counter space, but shower was great with lots of pressure... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear theokitty916, Thank you so much for taking the time to review your most recent stay with us! I appreciate you taking the time to leave feedback regarding your experience. I am glad you took advantage of our convenient downtown location! We pride ourselves in being so close to great local attractions, including the amazing historical monuments that some of... More

New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The rooms in the hotel were nicely appointed and the beds were comfortable. Ice water was available in the lobby. The housekeeping was inconsistent. Things were visibly dirty in the room and Our coffee was never refilled unless we asked for it. The elevators are really slow and the customer service was also uneven. Some of the staff were helpful... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Mbacce, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate all comments from our guests and use them to better our efforts for a more positive experience. I am happy to hear that you enjoyed our newly renovated guest rooms, signature Sheraton Sweet Sleeper beds, and... More

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 
Number of rooms
378

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