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All 184 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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58%
Ranked #85 of 184 hotels in Indianapolis
A recent review
3 of 5 stars reviewed 5 days ago
Mike G Sarasota, Florida
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350 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Sarasota, Florida
Top Contributor
52 reviews 52 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location is probably the best part of this hotel. It is located in the heart of Indy, with tons of options for dining, drinking and shopping all a short walk away. I am staying her for a conference and normally stay at Hilton or Marriot properties, but I would consider staying again. The meeting facilities are good and the hotel... More

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Los Angeles, California
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

And this one is no different, however, it is much better than some others I've stayed in! The only reason I stay in Sheratons at all is because of the SPG points (I booked to late to stay at the Westin for an affordable price). My experience... the room service food wasn't particularly good. The check-in was incredibly slow. The... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear nwgirl70, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your comments and I will be sure to use them to better our efforts for more positive experiences! I am very happy that you so enjoyed our recently renovated guest rooms! They feature a complete furniture... More

Nashville, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

I really enjoyed my first trip to Indiana. We stayed at the Sheraton. And we actually fell back in love that night. :) No hanky panky though, lol. But just having the view from our room of downtown and seeing all of the lights and horse and carriage rides lit up, that was a simple romantic night. There was a... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KayBryant, Thank you so much for sharing your great getaway and leaving such kind words regarding your most recent stay! I am so happy you had such a positive and wonderful experience during your first trip to Indianapolis! I am thrilled that you took advantage our convenient downtown location! With great views like the lit up buildings, historical monuments,... More

Houston, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a conference. Was very conveniently located in the downtown area, a couple of blocks away from the mall. Tons of eating options within walking distance. Also, I got some of the best sleep I've had in a LONG time in these beds!! Super comfortable. I would stay here again if I visited Indy.

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Shelle B, Thank you so much for leaving such kind feedback regarding your most recent stay with us! I appreciate the comments and I am so happy you had a great experience! I am thrilled to hear that you took advantage of our convenient downtown location and you enjoyed our signature Sheraton Sweet Sleeper beds! We pride ourselves in... More

St. Augustine, Florida
Top Contributor
59 reviews 59 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was recently at this hotel for a week during a conference. First, the good things: Excellent room cleaning Fantastically comfortable bed Great catering of two banquets and a buffet Wonderful staff that really tries to solve problems Starbucks onsite Conference rooms were set up as requested Now, the not-so-good Really slow elevators Incomplete remodeling - doors still off entry... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear TravelHarp, I certainly appreciate you taking the time to leave feedback regarding your most recent stay with us. We use our guest comments to better our efforts for a more positive experience. I am so happy to hear that you enjoyed our recently renovated rooms, signature Sweet Sleeper beds, catering services, and staff! Our Sheraton Sweet Sleeper beds are... More

Chapel Hill, North Carolina
Top Contributor
69 reviews 69 reviews
54 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location as it overlooks the circle downtown so it's close to everything. Front desk was very friendly, welcoming, and informative. My room was clean and bed/pillows were very comfortable. WIFI worked well and was easy to connect to. Bathroom was ok, as I would prefer more counter space, but shower was great with lots of pressure... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear theokitty916, Thank you so much for taking the time to review your most recent stay with us! I appreciate you taking the time to leave feedback regarding your experience. I am glad you took advantage of our convenient downtown location! We pride ourselves in being so close to great local attractions, including the amazing historical monuments that some of... More

New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms in the hotel were nicely appointed and the beds were comfortable. Ice water was available in the lobby. The housekeeping was inconsistent. Things were visibly dirty in the room and Our coffee was never refilled unless we asked for it. The elevators are really slow and the customer service was also uneven. Some of the staff were helpful... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Mbacce, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate all comments from our guests and use them to better our efforts for a more positive experience. I am happy to hear that you enjoyed our newly renovated guest rooms, signature Sheraton Sweet Sleeper beds, and... More

Manchester, Connecticut
Top Contributor
69 reviews 69 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was here for a conference downtown in June. The hotel was centrally located and the staff very friendly and accomodating. The beds were comfortable and our room on the ninth floor looked out onto the pool and monument circle.

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Quib09, Thank you so much for leaving such heart-warming comments regarding your most recent stay with us! I am so happy you had such a positive and enjoyable experience. I am glad you so enjoyed our convenient downtown location with breathtaking views, great staff, and our comfortable AAA Diamond standard Sheraton Sweet Sleeper beds! We pride ourselves in being... More

Boise, Idaho
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Was here to attend a small conference. Service, meeting rooms, and food was great. The constant supply of citrus water was much appreciated. Central location within walking distance of great restaurants, an indoor mall with theater, and many interesting city landmarks. $10 shuttle bus ride from the airport was convenient. My room on the 19th floor had been remodeled and... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear dirtdivaboi, Thank you so much for taking the time to leave such great feedback regarding your most recent experience! I am so glad that your stay was so positive. It warms my heart to know that you so enjoyed our hotel! Our convenient downtown location is perfect for sight seeing and being so close to restaurants and great local... More

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed June 15, 2014

I really liked this hotel. Great location and just two blocks to the circle. From the condition of the parking garage, I was worried this place would be dumpy like the one on 82nd St, but the common areas and room were clean. We had a view overlooking the pool and monument, which was requested upon reservation. I considered other... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Lola F., Thank you so much for taking the time to review your most recent stay with us! I always enjoy hearing when a guest has such a great and positive experience! I am so happy that you go to experience top-notch service from our great staff. I will be sure to let them know that their hard work... More

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 
Number of rooms
378

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