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All 183 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #82 of 183 hotels in Indianapolis
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359 people have reviewed this hotel

Traveler rating
    85
    118
    87
    41
    28
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Irving, Texas
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Another year, visit to the crazy gaming convention, and visit to the Sheraton City Centre. And I realized a few reasons why we keep coming back to this property. One, if you have a car, the hotel's parking structure is below the rooms, and with a room key (and if you park in a close spot) you can take the... More

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my second stay at the Sheraton City Centre Hotel, and I'm still a fan. My first stay was a year ago, and I wondered if it was possible that the same level of kindness and service would continue on this trip as well. I'm glad to say that nothing has changed - the staff continues to make you... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear John W., I want to extend my sincerest thanks for leaving such great feedback regarding your most recent stay with us! I am thrilled that your visit was so positive. I am happy to hear that you so enjoyed service from our staff, our recently refreshed guest rooms, rooftop pool deck, and our convenient downtown location! I am glad... More

Toronto, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this Sheraton for 3 nights during the MotoGP in Indy. Location is perfect, close to everything. I booked a suite (we have 2 kids) and it was much bigger than I thought. It was well decorated. The fridge was big enough for me to put all the kids snacks and bottled water I brought. The service was... More

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Bill S, Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Chris_and_Gen_4, Thank you so much taking the time to write such great feedback regarding your most recent stay with us! I am so glad that you enjoyed your visit and had such positive experiences. I am thrilled that you enjoyed our guest rooms and service from our great staff! I am glad that you found the suite comfortable enough... More

westlake village, ca
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After a year away, I am a returning guest to the Sheraton City Centre in Indianapolis. The first thing I noticed when I walked in was the attentiveness of the front desk staff and their eagerness to help in any way possible. It was a very busy weekend with MotoGP in town yet the hotel seemed prepared to handle the... More

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Bill S, Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear moneyplays, I want to take the time to express my sincerest gratitude for your kindhearted review regarding your most recent stay with us! I am delighted that your stay was so wonderful and your experiences were so positive! I am happy to hear that you enjoyed our recently remodeled guest rooms, along with our signature Sheraton Sweet Sleeper bed!... More

Springfield, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a lovely weekend stay here for my birthday, but the service is what made this hotel exceptional (besides the great location and view!). I believe Brittany was the name of the young woman checking us in, and she gave us some great recommendations on what to see in the city. She also found out it was my birthday... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ElisaMJFox, Thank you so much for your warmhearted review! I really appreciate the kind comments regarding your most recent stay with us! I hope you had a great birthday! I am thrilled you enjoyed your special day with us and enjoyed our convenient downtown location and received excellent service from our great staff! I will be sure to tell... More

TOLEDO
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome!! From the valet services, to the front desk, to room service...the entire staff was great! The atmosphere was very comfortable and accommodating. We stayed in a suite with five ladies and there was more than enough room. I will definitely stay here again and again and again!!

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Charisse J, Thank you so much for taking the time to leave such kind and positive feedback regarding your most recent stay with us! I am so happy to hear that your stay was a great one. I am thrilled that you experienced great service from our staff and enjoyed our newly renovated guest rooms! I hope you had... More

Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a lovely weekend here with our family. We had a suite with king bed plus sofa bed. It was perfect for our family with 2 teenagers. The room had microwave and refrigerator. A starbucks was located in the hotel--very handy. Great location in downtown Indy. We walked to Monument Circle every night. The room was very clean and... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear tish43, I want to extend my sincerest thanks for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience during your visit! I am happy to hear that you enjoyed our convenient downtown location, so close to amazing monuments that offer breathtaking views from our pool deck and some... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in a great spot. Easy walking distance from downtown shops, restaurants, and attractions like colts stadium and pacers arena. Another great perk is a dog can stay with you without any additional fees. We had suite room and it was very modern and spacious. This hotel started a great trip.

Was this review helpful? Yes 1
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear pardo998, Thank you for leaving such kindhearted words regarding your most recent stay with us! I am so glad you had such a great experience! I am happy to hear that you enjoyed our convenient downtown location, so close to great attractions! Not to mention the breathtaking views from our rooms and pool deck. I am also thrilled that... More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My opinion may be swayed, because of the awesome view, but this hotel is beautiful! The room was extremely clean, my only issue was the shower that did not drain properly. I hate standing in a tub full of water. There also were very limited channels on the TV, which may be minor, but as a business traveler hotel nights... More

Was this review helpful? Yes 1
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear TopTierTiff, I want to express my sincerest thanks for such kind words regarding your most recent stay with us! It warms my heart to know that you had a great and positive experience! I am so happy that you enjoyed our convenient downtown location that offers such gorgeous and breathtaking views from our south-facing guest rooms and the pool... More

Ramsey, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I am a member of the SPG rewards group. This gave me access to the Club on the 10th floor and my room was also on the 10th floor. I had breakfast and dinner as comp to me. Also the 24/7 access for drinks, ice, snacks, etc was one of the other perks afforded to me. Resturant Grill/Bar was O.K.... More

Was this review helpful? Yes 1
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear William M., Thank you so much for taking the time out of your schedule to review your most recent stay with us! I am so happy to hear that your visit was so positive! I am so glad that you enjoyed your Club Level Lounge access! With complimentary breakfast, appetizers, and all day snacks, it's a great upgrade during... More

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 
Number of rooms
378

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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