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Sheraton Indianapolis City Centre Hotel

3.5 of 5 31 West Ohio Street, Indianapolis, IN 46204
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Sheraton Indianapolis City Centre Hotel
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Sheraton Indianapolis City Centre Hotel
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Top Contributor
180 reviews 180 reviews
47 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a very short stay here in Indianapolis, flew in on the red eye from LAX, had breakfast then right to work. After a long tiring day of work, we ate at this Pho restaurant we found in Plainfield near our client, which wasn't good anymore. Then we arrived at the Sheraton, valet parked the car, stood in line... More 

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Benson, North Carolina
Top Contributor
58 reviews 58 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on a business trip to the area and was well pleased with the room and decor!!! Bed was very comfortable!! Would recommend this hotel to anyone!! Staff was great!! A great location. Would stay again at this hotel if i visited the area again.

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear cowgrilup4293, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am so glad you also... More 

Top Contributor
127 reviews 127 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We travel s lot this property is well staffed and tries hard to please the guest. Our suite was nice the bath just a tad dated but overall very quiet and comfortable. Just what we like on the road. Thanks to the staffers especially the club lounge server who went the extra mile to make our stay comfortable

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Charles V., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am thrilled that you enjoyed our recently refreshed rooms and the service from our great staff. I will be sure to let them know their hard work and efforts do not go unnoticed.... More 

Indiana, United States
Top Contributor
125 reviews 125 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I came here for our annual Christmas trip to Indy on December 8. We had stayed at this Sheraton several times in the past and always had a positive experience. This stay however was not that great. Upon arrival I had to seek out the valet to park the car, and he then had a look of... More 

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear indianaseth, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed the view from our recently refreshed rooms. Our convenient downtown location offers breathtaking views of... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

The bottom line is I would stay here again if I had to, but it would not be my first choice. I had wanted to stay at the Hilton Garden Inn again this trip, however it was sold out. There are other better options at similar price points all around this property. I booked an upgraded suite accommodation. We arrived... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jeff_O-Chicago, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location and recently refreshed rooms. Our convenient downtown location offers breathtaking views... More 

Senior Contributor
27 reviews 27 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed with the quality of the room for the price. When we got to the room it was freezing. The thermostat was set on 50. The floor had not been vacuumed. It looked like the previous guest had been eating nuts and put the shells on the floor. We asked for a different room. They did move... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Rae Ann H., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I apologize about your room experience and your stay was not the relaxing visit we strive for. I am... More 

Grand Rapids, Michigan
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fantastic location, great nights sleep, really close to everything in downtown Indy. The staff was really welcoming and knowledgable. The common areas are big and easy to hang out in with a group. The building and decor could use a refresh. The hotel is super easy to get to from the airport and they do have underground parking for hotel... More 

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ElTheTone, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our convenient downtown... More 

Bedford, Indiana
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights for a conference for work. My room was on the 18th floor with a great view of Monument Circle. I only wish the Christmas lights on the monument had been on but they weren't going to be till the following weekend. My room was very nice, clean with a super comfortable bed. I did... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Connie1839, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am also glad you enjoyed... More 

Top Contributor
101 reviews 101 reviews
26 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Attended a two-day conference here last week. The hotel is located just a block from the Circle, very convenient for walking around downtown Indy. There was more than enough room in the conference center on the lower level for the 200+ people there. Sound system worked fine throughout the conference. Lunches were served both days in an adjoining room and... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Greg, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is my second night here, and I have one more night to go. Hardly got any sleep the first night, because the person next to my room was playing music and had the TV on most of the night. The walls seem paper thin. My room is on the 20th floor, and there was some random very loud banging... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KatjaMaria, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
Hotel Style:
#66 Business Hotel in Indianapolis

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