We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Indianapolis City Centre Hotel

3.5 of 5 31 West Ohio Street, Indianapolis, IN 46204
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sheraton Indianapolis City Centre Hotel
Professional photos View all
Browse nearby
Sheraton Indianapolis City Centre Hotel
Write a Review

415 reviews from our community

Traveler rating
    97
    143
    99
    46
    30
See reviews for
60
87
34
171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (415)
  • Mar-May only
    (82)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (92)
All months
Munster, Indiana
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars NEW

We stayed at the Sheraton as part of a convention visit in Indianapolis. We generally enjoy staying at Sheraton's with the club floor access. And this time we did have access. However I've also stayed at the Keystone Crossing Sheraton and that is significantly better than this one.we attempted to upgrade our room when we arrived because we do have... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ridingforchocolate, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. I am... More 

New Castle, Indiana
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel on Valentine's day. Upon arrival the gentleman working was very rude checking us in. On the way up to our room when we excited the elevator we encountered a janitor cleaning the floor who was also very rude. I would not stay at this hotel again as they lack the ability to... More 

Was this review helpful? Yes 12
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Craig Z., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I apologize for your negative encounters with our staff. This is not the Sheraton standard that we strive for. I... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was on the 17th floor facing the monument. The room was clean and beds were very comfortable. Hotel is older but appears to have received a recent facelift. Nice resturant/bar on the main level. Good work out facility upstairs. Right downtown within walking distance of the shopping mall and resturants. We were there to tour Butler University and... More 

Was this review helpful? Yes 1
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear JD H, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am so glad you... More 

Dallas, Texas
Top Contributor
69 reviews 69 reviews
50 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

As mentioned by other travelers, the front desk staff is very courteous. Bed is quite comfortable, everything works well in the bathroom, but the toilet is an industrial grade as in many public restrooms being quite noisy. Others also mentioned that the temperature in the room is controllable in only one direction. During the cold of the night, I could... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear BradJack, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Newburgh,IN
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a quick night in Indianapolis, and it was exactly as I would expect. The beds were comfortable and clean, the shower was hot with one of those big wide showerheads and, being on the 26th floor, we had a great nighttime view of the city. Staff was professional and knowledgeable. Smack in the... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear JEP_10, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am so glad you also... More 

Michigan City, Indiana
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Sheraton's location can't be beat -- it's right on Monument Circle downtown about a five-minute walk from most State government buildings. And the city view rooms give you a striking vantage point, especially at night. Even the lowest level rooms are gorgeously appointed, clean and comfortable, although I couldn't figure out how to close the blackout curtains (gotta be... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Alicia, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am so glad you also... More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel twice, once in early October and once in December. The stay in October was exceptional, while the December stay left something to be desired. Is stayed for a business trip in August, and the location was right next to the office I was visiting. The hotel itself was clean and the staff were great. Upon... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Richard, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Toronto
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here during Christmas week for a couple nights, and we had a great stay. The hotel wasn't overly busy when we arrived, so valet was super prompt, check in was seamless and the staff was very nice to us. The hotel has a nice restaurant, bar, and starbucks for convenience. Because of the season we couldn't enjoy the... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear MDtheExplorer, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience! I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am so glad you also... More 

Tulsa
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is in the heart of Indianapolis and has lovely, friendly staff. The rooms are ok, with a comfy bed. Noise from the hallway and other rooms sometimes annoying but overall a good experience. The garage parking is reasonably priced and easy to get to. The instructions on how to use it, less so. Took a couple of conversations... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Feliciastruth, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2015

I stayed here for one night for a business trip. The rooms were decently sized, modern, and clean. I requested a room on a high floor facing the monument circle which had a nice view. Overall the hotel was good but the only issue I had was I put in my breakfast order for the night before and it never... More 

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear sp123boston, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They are... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Indianapolis City Centre Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Booking.com, Starwood, Cheap Tickets, Despegar.com, Hotels.com, EasyToBook, Odigeo and Tingo so you can book your Sheraton Indianapolis City Centre Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
Hotel Style:
#69 Business Hotel in Indianapolis

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
View from room (16)
Viewed
Room/suite (35)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (4)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay