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All 183 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #82 of 183 Hotels in Indianapolis
A recent review
4 of 5 stars reviewed 2 days ago
Don H Schererville, Indiana
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368 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Schererville, Indiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came down for a nice weekend in Indianapolis and to see a college football game at Lukas Oil Stadium. When I realized there was a mistake with my reservation, the desk clerk "Ozzy" did an outstanding job in stepping up to fix the problem. He was polite, helpful and quickly corrected the problem. The room was very nice, with... More

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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I'm normally a Hilton gal but this was a disorganized trip and I ended up using Priceline, so I didn't know where I was staying until the last minute. Anyway...the hotel is very nice. Clean, secure, and close to lots of places to eat and shop, as well as local stuff like the Soldiers and Sailors monument and the capital... More

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Elk Grove Village, Illinois
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We were at this hotel during the Gen-con convention, something we found out while checking in. It was interesting to say the least. Our room was fine; the bathroom could use updating, but it was clean enough. Parking garage was a bit dicey; we were a little worried about the state of the elevator. Although their website clearly shows the... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Morse1138, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your comments and will use them to better our efforts for a more positive experience. I hope you accept my sincerest apologies for your negative encounters during your visit. I am sorry that you found the... More

Wichita, Kansas
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Indianapolis for a training session and stayed at this hotel. All of our training sessions were there in the hotel and we could move between the conference rooms on the 21st floor and our hotel rooms with ease. The elevators were quick and convenient. The food service our group contacted for was great, and had a good... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear 1Wushock, I am thrilled to hear that you had such a great experience regarding your most recent stay with us! I appreciate your review and am glad you had a positive experience. I am so happy that you enjoyed our meeting space, quick elevators, and convenient downtown location. We pride ourselves in being so close to great local attractions... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I were looking for a one-night getaway not too far from home. Because the Sheraton had a pool and was within walking distance from the Mass Ave area, we made a reservation here through tripadvisor's Tingo service. When we arrived at the Sheraton, they were not expecting us because Tingo did not communicate our reservations to the... More

Was this review helpful? Yes 1
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Farrah J, Thank you so much for taking the time to leave such a kindhearted and positive review regarding your one-night getaway with your husband! I am thrilled to hear that you were so satisfied with the service you received from our staff. I will be sure to let them know that their hard work and efforts do not... More

San Diego, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In the middle of Downtown, and with a good pair of walking shoes, everything is within walking distance. Lots of restaurants, Historical sites, and fun. I recommend the Civil War Museum, A tour of the Stadium, and a walk of the canal

Was this review helpful? Yes 1
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ItsNever2L8, Thank you so much for taking the time to review your most recent stay with us! I am thrilled that you had such a great and positive visit! I am happy to hear that you enjoyed our convenient downtown location! We pride ourselves in being so close to great local attractions and amazing historical monuments that offer breathtaking... More

Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in the middle of everything downtown. You are within walking distance to many restaurants and attractions. The hotel is gorgeous. The staff is very friendly and helpful. The rooms are spacious and clean. I highly recommend this hotel.

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear mdlove1966, Thank you so much for leaving such a positive review regarding your most recent stay with us! I am thrilled that you had such a great experience during your visit! I am glad to hear that you enjoyed the service from our great staff, our convenient downtown location, and recently refreshed guest rooms! I will be sure to... More

New York, NY
Contributor
20 reviews 20 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked the nicest, most expensive hotel I could find near my friend's wedding downtown with expectations for a nice weekend away, and oy was it a mistake. My parents stayed at the Residence Inn a half-mile away and had more space, a view of the canal, and air-conditioning for much less a cost. Yes, during 90-degree weather in August,... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Wolch, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your feedback and will use your comments to better our efforts for a more positive experience! I want to extend my sincerest apologies that you had such negative encounters during your visit. I am sorry for... More

Irving, Texas
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Another year, visit to the crazy gaming convention, and visit to the Sheraton City Centre. And I realized a few reasons why we keep coming back to this property. One, if you have a car, the hotel's parking structure is below the rooms, and with a room key (and if you park in a close spot) you can take the... More

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Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Bill O., Thank you so much for taking the time to leave such positive comments regarding your most recent stay with us! I am thrilled that you had such a great experience during the 2014 Gen Con. I am happy to hear that you enjoyed two unique features to our hotel, the rooftop pool deck and our self-owned parking... More

Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Second stay at the Sheraton in six years, and we're hoping to be back for 2015. We booked as part of the Gen Con room block and were very cheerily greeted at check-in and informed that they had a gaming room available for us on the lower level (we didn't check it out, but many did), and that they'd waived... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Nicole W., I want to express my sincerest thanks for your kind words regarding your most recent stay with us! I appreciate your comments and I am thrilled that you had such a positive experience at this year's Gen Con! I am happy that you so enjoyed your guest room that overlooked the Monument Circle, our signature Sweet Sleeper... More

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton

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