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All 184 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #80 of 184 Hotels in Indianapolis
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386 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
100 reviews 100 reviews
26 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Attended a two-day conference here last week. The hotel is located just a block from the Circle, very convenient for walking around downtown Indy. There was more than enough room in the conference center on the lower level for the 200+ people there. Sound system worked fine throughout the conference. Lunches were served both days in an adjoining room and... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Greg, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More

Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my second night here, and I have one more night to go. Hardly got any sleep the first night, because the person next to my room was playing music and had the TV on most of the night. The walls seem paper thin. My room is on the 20th floor, and there was some random very loud banging... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KatjaMaria, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More

Oxford, Ohio
Top Contributor
92 reviews 92 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed the night before the Indianapolis Monumental Marathon. It is conveniently located. The bed is very comfortable and the shower is great. The staff is good. Parking is easy. Very convenient too with Starbucks right inside the lobby. Our room faces the Monument and it is a lovely view. I was looking forward to a restful night for my... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear MTR5959, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More

Springfield, Virginia
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for business and the hotel is wonderful. My room on the 6th floor was absolutely silent at night and I was able to sleep soundly. I usually hear every noise and awaken frequently. The bed was incredibly comfortable with lots of pillows and great comforters. They have Starbucks in the hotel and you get 3 packs of... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Robin B., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They are so comfortable that they are even available for purchase online! I am also... More

1 review
5 of 5 stars Reviewed 4 weeks ago

My coworkers and I stayed here and I was thoroughly impressed. The beds were comfortable and the bar was fantastic. Brittany at the front desk was absolutely wonderful. I will definitely stay at this hotel again!

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear LaToya G., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am thrilled that you enjoyed our recently refreshed rooms and the service from our great staff. I will be sure to let them know their hard work and efforts do not go unnoticed.... More

Decatur, Indiana
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love staying downtown while we're visiting larger cities. This was our first (of many!) stays at the Sheraton. We arrived about an hour after check-in, self-park was easy and attached to the hotel. The main lobby is breath taking and the staff seemed very friendly. The only time I wasn't thrilled was at this point; a line of 8... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Heatheranne1234, Thank you so much for taking the time our of your schedule to review your most recent stay with us. I am thrilled that you had such a positive experience. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location,... More

Mishawaka, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed October 21, 2014

Overall this is a very nice hotel. There were 4 minor issues: first I was given a room next to the elevators. When I stepped inside the room, I could clearly and loudly hear the elevators going up and down, and could also hear the guests waiting for the elevator. I asked for a better room and was given one... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Foto R., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They... More

1 review
4 of 5 stars Reviewed October 18, 2014

The best deal in town. Stayed on 18th floor requested a view of the circle. It was breathtaking.The room was modern and chic and the linens were crisp cotton with fluffy duvet and soft pillows. Very clean room and huge t.v.with Starbucks coffee in room.bathroom on the smaller side but updated and pretty. the lobby was quiet. It was a... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Christine, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am also glad that you... More

Auburn, Alabama
Top Contributor
53 reviews 53 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 15, 2014

I was here for a conference and this hotel is reasonably near the conference center. The room was nice and the bed nice and comfy. My only complaint is that there weren't any restaurants nearby; however a short walk brings you to several.

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Ken, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More

Wytheville
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2014 via mobile

We stopped on our way to Chicago-- front desk was wonderful, gave us great information on restaurants within walking distance, etc. location makes it wonderful for walking around downtown. We enjoyed our stay and would stay there again for sure!

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jennifer, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. Thank you again for your great... More

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton

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