We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 182 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Indianapolis City Centre Hotel to your Saves list
Sheraton Indianapolis City Centre Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
57%
Ranked #85 of 182 hotels in Indianapolis
A recent review
Write a Review

329 people have reviewed this hotel

Traveler rating
    78
    103
    81
    40
    27
See reviews for
52
67
32
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
MA
Contributor
15 reviews 15 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here in late March for a business trip. The conference booked the hotel for me, so I didn't have much choice and likely wouldn't return. While the rooms on the 18th floor are renovated and updated, the ones facing the street are absurdly loud. I was awoken about every 45 minutes on the first night because of the buses... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear evanbr33, Thank you so much for taking the time out of your schedule to review your most recent stay with us! We do appreciate every comment from our guests and use them to improve our efforts for a more positive stay. We do hope that you accept our deepest apologies for your negative experience with us! We're sorry to... More

1 review
1 of 5 stars Reviewed 1 week ago

My family booked four rooms a year in advanced for my mom's ten year cancer survivor anniversary. We wanted to stay on the circle so we could be close to the start of race for the cure. Unfortunately, when we arrived our rooms were no where close to being available. Not only that, they informed us that they would "call... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Twblink75, Thank you so much for taking the time out of your schedule to review your most recent stay with us! We appreciate every comment from our guests and we take them very seriously so we may improve our efforts for a more positive experience. I would like to apologize to you personally for the problems you experience that... More

Sidney, Ohio
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location at monument circle which we could see from our room. Parking was easy and check in was quick. Staff was polite and hotel was clean. No complaints. We were able to walk to dining, entertainment and shopping options.

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear frs2778, Thank you so much for taking the time out of you schedule to review your most recent stay with us! We're so happy to hear that you had such a positive experience! It's such a delight to know that you enjoyed and took advantage of our convenient downtown location, so close to amazing historical monuments, great restaurants, and... More

West Palm Beach
Top Contributor
112 reviews 112 reviews
33 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent three days at this Sheraton as part of a business meeting/convention. The staff was superb. Check-in was easy and friendly and my room was on the 12th Floor which is the Starwood Preferred floor. The room itself was very spacious but slightly dated. The bathroom was small yet functional. The room faced the street (try for a room... More

Was this review helpful? Yes 2
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jesse1, Thank you so much for taking the time out of your schedule to review your most recent stay with us! We value and appreciate every comment from our guests so we may better your experience. We're so delighted to hear that you had superb service during your stay. It was a pleasure to serve you! We're also happy... More

New Albany, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Upon our arrival at the Sheraton in Indianapolis, we were greeted by Blake at the front desk. She promptly offered us the only suite in the hotel. For a family of 5 that was an incredible offer! Our own sleeping spaces and all the service we needed! Our room was clean, spacious, and organized with a beautiful view! When we... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Momandgirls1, Thank you so much for taking the time out of your schedule to review your most recent stay with us! It's always a pleasure to hear when our guests have such a positive experience. We're so happy to know that you were pleased with your service from Blake, your room, and your view! We take pride in our... More

Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay here when coming to visit family and have found this hotel to be one of the best hotels in downtown Indianapolis. The only flaw is lack of room upgrades; however, I think you can find very reasonable rates at the hotel. First and foremost is the location of the hotel. It's the only hotel on the circle, so... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear jleuenbe, Thank you so much for taking the time out of your schedule to review your most recent stay with us! We're glad that you have had such a positive experience with our facilities! We're happy to hear that you take advantage of our convenient downtown location and our seasonal pool! We do have the only outdoor pool in... More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed two nights on business. Room size was decent and had a great view of the monument. Staff at check in were very helpful and polite. The bed was very comfortable and the bathroom, furniture etc all fine too. The bar was nice, there's a starbucks adjacent, and it was very spacious and convenient to get to the conference centre... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Skyscraper101, Thank you so much for taking the time out of your schedule to review your most recent stay with us! We appreciate every comment from our guests and take them very seriously so we may better our efforts. We're so delighted to know that you had such a positive experience during your stay! We're happy to hear that... More

Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed March 3, 2014

The rooms were good. The gym was awesome and had new equipment. Loved it. The breakfast was fine. A bit delay in service, however, if you avoid peak time, or keep another 15-20 minutes then that should be fine. It is well connected with other places. Its a ten minute walk to the City Circle Center Mall. My colleagues room... More

Was this review helpful? Yes
Scott H, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Saqib C., Thank you for taking the time out of your schedule to review your most recent stay with us! It's always great hearing from a guest who had such a positive experience. We do value every comment and take them seriously so we can better our services for our guests. We're delighted to know that you enjoyed our... More

Melbourne, Australia
Top Contributor
96 reviews 96 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 27, 2014

Stayed here on business. Check in was painless. Bar staff, Alisha and Gail were very good. Bar snacks also good. Not much in the way off main meals available though. My room on the 18th floor faced the statue and although older was very clean with a very comfy bed. Bathroom is typical but good shower pressure. This place is... More

Was this review helpful? Yes
Scott H, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Rod G, Thank you so much for taking the time out of you schedule to review your most recent stay with us! We are so happy to hear that you had such a positive experience! We're so glad that our amenities, staff, Sheraton Sweet Sleeper beds, and airport shuttle service made such a great impact on your stay! Thank... More

Lafayette, Indiana
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2014

My Valentine and I decided to get away for a night. I chose the Sheraton only because I'm an SPG member and was looking for a hotel within walking distance to downtown attractions. Check-in went well and we chose a room on the Club floor. The room is of average size with an updated bathroom. All around, nothing spectacular just... More

Was this review helpful? Yes 2
Scott H, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Erin S., Thank you so much for reviewing your most recent stay with us! We appreciate you taking the time out of your schedule to leave your comments with us because we take every review seriously so we can make our hotel better for our guests. We are so glad that you chose to stay with us on Valentine's... More

Been to Sheraton Indianapolis City Centre Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Indianapolis City Centre Hotel

Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#85 Luxury Hotel in Indianapolis
#85 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Official Description (provided by the hotel):
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Starwood, Booking.com, Orbitz, Priceline, Tingo, Cheap Tickets, Amex, TripOnline SA, Expedia, Hotels.com, Agoda and Venere so you can book your Sheraton Indianapolis City Centre Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Indianapolis City Centre Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.