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Omni Severin Hotel

4.0 of 5 40 West Jackson Place, Indianapolis, IN 46225
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Certificate of Excellence 2014
Omni Severin Hotel
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Omni Severin Hotel
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1,073 reviews from our community

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    318
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Omni Severin Hotel
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Ohio, United States
1 review
3 of 5 stars Reviewed March 17, 2014

The Omni is a beautiful and clean hotel ideally situated in downtown Indy. Rooms were clean and attractive but only had hot water for shower one out of three mornings. Also please be prepared to pay $10 daily for wifi in your room and $7 for a bottle of water.

Review collected in partnership with Omni Hotels & Resorts

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Omni_Manager, Manager at Omni Severin Hotel, responded to this review

We apologize for the issues with the hot water during your stay. Our engineering team was working to fix the issue as quickly as possible, and we’re sorry that it occurred in the first place. Please join our free Select Guest program and you will receive free Wi-Fi during your stay as well as complimentary morning beverage service of coffee,... More

Rancho Cucamonga, United States
1 review
5 of 5 stars Reviewed March 16, 2014

The Omni's staff were excellent! I was here for 4 nights and was apprehensive of the location because there were quite a few other convention's going on - Comic Con and basketball tournaments. My stay was fantastic! I had a very quiet room and only a one block walk the convention center. Starbucks inside hotel was convenient and there were... More

Review collected in partnership with Omni Hotels & Resorts

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LeRoy, NY, United States
1 review
4 of 5 stars Reviewed March 16, 2014

Beautiful hotel in downtown Indianapolis, but one that "nickels and dimes" you for basic services, such as breakfast and wi-fi. Room was very clean but bed was hard. Difficulty with their express check-in service left a bad taste. Varying degrees of service excellence from front desk staff but overall, it was good.

Review collected in partnership with Omni Hotels & Resorts

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Omni_Manager, Manager at Omni Severin Hotel, responded to this review

We’re sorry if you felt nickeled and dimed by our basic services. If you join our free Select Guest program, you’ll receive free Wi-Fi during your stay as well as morning beverage service with coffee or juice delivered to your door. You can add on a muffin or other continental breakfast options for a minimal fee. We hope despite the... More

Jacksonville, FL
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 16, 2014

Could not ask for better front desk service; room service prompt & courteous. aesthetically pleasing throughout; rooms comfortable (thermostat for example - click up 1 degree, heat immediately comes on, nicely calibrated). Only gripes: no exhaust fan in bathroom was a major inconvenience -- must either leave the door open to shower (and shine bathroom light in the eyes of... More

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DeRidder, United States
2 reviews
5 of 5 stars Reviewed March 15, 2014

Had a great stay at the Omni Severin. It was a fairly busy time for the hotel with several conventions going on down the street plus March Madness. Despite this, the public areas never felt over-crowded, the staff never seemed harried, and room service never fell behind in their deliveries. Great staff, lovely hotel.

Review collected in partnership with Omni Hotels & Resorts

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London, United States
1 review
5 of 5 stars Reviewed March 14, 2014

great room, great customer service. Our trip to indianapolis was to attend the Indiana pacers game and t he omni severin was in a perfect location with just a minute walk to Bankers Life Field house. Perfect area for shopping and dining. The turn down service was excellent and so was the free morning beverage. I plan on staying here... More

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Cincinnati, United States
1 review
5 of 5 stars Reviewed March 14, 2014

Best hotel to stay at in Indy. The location is perfect, and the price is great for such a classy hotel. Jack the long-time bartender at Wine Thief makes great drinks and a great time. Easy walking distance to football or basketball and various bars and restaurants

Review collected in partnership with Omni Hotels & Resorts

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Indianapolis, United States
1 review
5 of 5 stars Reviewed March 14, 2014

The Omni was a great place to stay. The rooms were so quite. The room steward did come to the room to early in the morning. Knocking and waking us up. I guess we should have put out the do not disturb sign. Otherwise overall it was freat.

Review collected in partnership with Omni Hotels & Resorts

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kelowna, Canada
2 reviews
5 of 5 stars Reviewed March 13, 2014

stayed for a week while attending a convention. every day was a great experience and the rooms and overall appearance of the hotel was top notch. I especially enjoyed the member services such as free bottle of water on first day as well as the morning beverage either in the room or at the Starbucks on the main floor. best... More

Review collected in partnership with Omni Hotels & Resorts

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Albuquerque, United States
1 review
4 of 5 stars Reviewed March 11, 2014

The hotel is beautiful, great location and reasonably priced but attention to details in the room was less than expected for this quality of hotel. Bathroom wall paper was patched together to the walls and peeling off, light bulb burned-out and not replaced, and the charge for internet service is in very small print on a cell phone screen. Didn't... More

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Additional Information about Omni Severin Hotel

Address: 40 West Jackson Place, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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