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Omni Severin Hotel

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40 West Jackson Place, Indianapolis, IN 46225
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Omni Severin Hotel
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Omni Severin Hotel
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1,251 reviews from our community

Traveler rating
    682
    361
    114
    63
    31
See reviews for
239
265
49
499
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked for Indy Mini months ago. Small issue checking but resolved quick. Took elevator to room, opened the curtain...there it was, the beastly heating/air equipment. Exactly what I want to see after spending $161 for the room. Maybe a small discount for the room? Just a thought. The room was nothing to get excited about. Small, or should I say... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I booked a room at the Omni for my wedding that was in downtown Indy. It was very apparent as my fiancé and I walked in to check in that we were getting married as I had a luggage cart full of our wedding attire, bouquets, etc. The check in process took a lot longer than expected, but I was... More 

Was this review helpful? Yes 2
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Samatha, Thank you for choosing to stay with us last October for your special day. I would like to apologize to you as your review is not how we are normally described. Please reach out to me directly as I would like the opportunity to discuss your stay and hopefully welcome you back again soon. Your business is important... More 

Perrysburg, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have stayed here many times over the last several years and the staff has always been friendly and helpful. If you need a good idea for a place to eat see Jack at the bar,he knows many great places to eat.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Sue, We are happy to hear that you enjoyed your stay with us. I will be sure to share your thoughts on Jack as he is a great ambassador for our city and Omni. Sincerely, Patrick Brophy General Manager Omni Severin Hotel More 

Lebanon
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The check in process was a bit slow. Had to stand in line for about 5 minutes although I used the express check in service online. The rooms were lovely...the beds comfortable...the bath linens nice...very clean. The elevators were super slow. No free Wi-Fi.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Sonya, We are happy to hear that you enjoyed the majority of your stay with us. We understand your concerns and appreciate your feedback as we read all of these reviews to better our guests’ experience. We are glad that overall you enjoyed your stay, and we hope that we can welcome you back again soon. Sincerely, Patrick Brophy... More 

Dallas, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Omni for a fun family trip. Great location - within walking distance to restaurants, shopping, museums and other sites. My son (age 4 1/2) loved the welcome pack for kids and the milk & cookies.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Review01, Thank you for choosing to stay with us at Omni Severin. We are delighted to hear that you and your little one enjoyed your stay with us and that our staff was able to help make your trip a memorable one. We hope to welcome you both back again soon! Sincerely, Patrick Brophy General Manager Omni Severin Hotel More 

Brooksville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay. This motel that was built in 1913 is a great place. The rooms are great and the staff is the friendliest of any you will ever meet. Perhaps a bit pricey but they are taking advantage of the conference folks and limited downtown rooms so they cost more. The bed was slightly uncomfortable, but overall the... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Paul M., We are so happy you enjoyed your stay with us over FDIC. There is no greater compliment than to hear that our staff was friendly and accommodating, as we do our best to provide the best service possible. We look forward to welcoming you back to Omni Severin soon. Sincerely, Patrick Brophy General Manager Omni Severin Hotel More 

mexico, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I found two small issues in my room that were solved promplty and with nice attituted. In high occupation rates elevators must be out of maintenance. Overall staff conduted in a friendly manner. I recommended totally.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Felipe, Thank you for your kind review of Omni Severin! We are pleased to hear that you enjoyed the majority of your stay with us and that you enjoyed your room as well as our hotel’s convenient location. We apologize for any inconveniences that you experienced during your stay, but are glad that you found our staff to be... More 

La Porte, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed the location of hotel within walking distance of many things to do. Great valet service, comfortable beds and pillows!! And if you're celebrating something special, their attention to detail is AWESOME!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Scott, Thank you for your kind review, we are glad to hear that you enjoyed our downtown location and restaurants, along with our spacious rooms. It is wonderful to read that you noticed our attention to detail from our associates. This is the culture of Omni Hotels. We hope to welcome you back again soon! Sincerely, Patrick Brophy General... More 

Jeffersonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is very conveniently located. The staff is terrific. A little inconvenience with only one elevator working on the West side of the hotel, but not terrible. Overall a very nice hotel and good value.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Gary, Thank you for choosing to stay with us at Omni Severin It seems you really enjoyed our location and the service. There is no greater compliment than to hear that our staff was friendly and accommodating, as we do our best to provide the best service possible. Sincerely, Patrick Brophy General Manager Omni Severin Hotel More 

Noblesville, Indiana
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Upon arrival at the hotel at 5:00 pm to check-in, we were told by the front desk that our room was still not ready. We were not able to check-in until 6:00 pm. Given our evening plans, this was very distrupting and really start our night off sour. I will give credit to the front desk clerk, as she offered... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Ethan, Thank you for your review. We are pleased to hear that you enjoyed the majority of your stay with us and that you enjoyed your room as well as our hotel’s convenient location. We apologize for any inconveniences that you experienced during your stay, but are glad that you found our staff to be both helpful and friendly.... More 

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