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All 183 Indianapolis hotels

Hilton Indianapolis North

3.5 of 5 Hotel   |   8181 North Shadeland Ave., Indianapolis, IN 46250
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Ranked #78 of 183 hotels in Indianapolis
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A recent review
4 of 5 stars reviewed 3 days ago
Marlene B Deweyville, UT
  • Overview
  • Reviews (266)
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266 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Air conditioning defective in first room, requiring a room change on arrival. Second room A/C did not cool room below hall temperature, requiring maintenance service the next day. No late night food service, no independent restaurants within walking distance of hotel. Walking around hotel difficult due to surrounding deep, water-filled ditch. Avoid this location.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ashley L, Guest Relations Manager at Hilton Indianapolis North, responded to this review

Thank you for taking the time to provide us with feedback regarding your stay with us. I am sorry to hear that the air conditioning in your room did not work well. We do our very best to make sure all of our rooms are in excellent condition with all items working properly. I can assure you that problems with... More

Deweyville, UT
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On the VERY positive side, staff were excellent and I would have loved to take the evening housekeeper on the second floor home with me. She was an absolute delight and enhanced our stay with her positive attitude. Hilton always offers a great place to stay. The rooms were very clean and comfortable. Less than a few blocks off the... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The guest service manager, Ashley, was great and went out of her way to accommodate us. She also had two other members that worked the front desk, Anthony and Jose, who were both very courteous and professional. We passed through there on the beginning of our trip and Ashley's professionalism and concern for customer satisfaction was so sincere that we... More

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Northern, VA
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was not originally a Hilton. Hilton has brought it up to near the normal Hilton standards. It is located close to the Defense Finance and Accounting Service and offers the US Govt per diem rate. It is also very close to many restaurants, a mall and other shopping options. Staff is first class

Review collected in partnership with Hilton Hotels & Resorts

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toledo, United States
1 review
2 of 5 stars Reviewed 1 week ago

the rooms were old and dirty looking they didnt have a fridge or microwave in the room the noise came right though the wals and it never got cool in the room for the price i should have stay some where else

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ashley L, Guest Relations Manager at Hilton Indianapolis North, responded to this review

Thank you for taking the time to provide us with feedback regarding your stay with us. I am sorry to hear that the air conditioning in your room did not work well. We do our very best to make sure all of our rooms are in excellent condition with all items working properly. I can assure you that problems with... More

Indianapolis, Indiana
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A great opportunity to learn how the pioneers lived while staying at a hotel. First, pulling into the poorly lit, pothole filled back parking lot, you'll be reminded of frontiersmen traveling in the days before electricity and asphalt. Schlepping around to the front of the hotel in the rain without the benefit of a sidewalk added to the frontier ambiance...... More

Was this review helpful? Yes
Ashley L, Guest Relations Manager at Hilton Indianapolis North, responded to this review

Thank you for your response. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. Later this year the hotel will begin a renovation and I can assure you that all of the suggestions for improvements to amenities and structure will be shared and... More

Villa Rica, Georgia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Sure, it says Hilton on the front of the building but doesn't really mean anything. Do yourself a favor and book a room at an economy hotel because this place is a tier BELOW them. The 4th floor smells musty and maybe a little moldy. The hotel is non smoking but somehow our bed sheets managed to have a cigarette... More

Was this review helpful? Yes 1
Ashley L, Guest Relations Manager at Hilton Indianapolis North, responded to this review

Thank you for providing us feedback regarding your stay at the hotel. I am sorry to hear that your room smelled of smoke. As you noted we are a smoke free property, and Indianapolis is a smoke free city, so we do not allow smoking in our rooms. On occasion some of our guests do not respect the ordinance and... More

1 review
4 of 5 stars Reviewed 3 weeks ago

For Thursday and Friday the room was impecable but for Saturday the quality dropped sinificanly, we called front desk and they promised to return the phone call...we are still waiting! Breakfast area was the best specially the people and a girl by the name of Nichole; very friendly

Review collected in partnership with Hilton Hotels & Resorts

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Detroit, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was top notch. Breakfast is complete and has everything you can ask for. I highly recommend it. The rooms were clean, quiet with all ammenities including safe. The fitness room was clean and has dumbells from 5-50 lbs. It is close to shopping mall, restaurants, and supermarkets so you have everything you need.

Review collected in partnership with Hilton Hotels & Resorts

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Detroit, MI, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel doesn't meet Hilton Brand standards - might have, maybe 20 years ago. Urgently needs remodeling/new furniture/ in general upgrades. Overall old, smelly appearance (rooms/hall ways) and not worth the money.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ashley L, Guest Relations Manager at Hilton Indianapolis North, responded to this review

Thank you for your response. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. Later this year the hotel will begin a renovation and I can assure you that all of the suggestions for improvements to amenities and structure will be shared and... More

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Additional Information about Hilton Indianapolis North

Address: 8181 North Shadeland Ave., Indianapolis, IN 46250
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis North 3.5*
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Also Known As:
Hilton Indianapolis North Hotel Indianapolis
Indianapolis Hilton

61 photos of this hotel

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Other (12)

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Green Hotel in Indianapolis #38 Business Hotel in Indianapolis
Hotel Class
Number of rooms
221

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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