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Marriott Indianapolis East

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7202 East 21st Street, Indianapolis, IN 46219
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Marriott Indianapolis East
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Marriott Indianapolis East
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487 reviews from our community

Traveler rating
    294
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    45
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    11
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293
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 1 week ago NEW

Over the past 34 years of my career as a teacher and school administrator I've attended a few dozen meetings at the hotel located on the property of 21st and Shadeland Ave. in Indianapolis. It as been a few years since my last visit until last Thursday, April 23rd when I attended a math textbook publisher's session. I must say... More 

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Seattle, Washington
1 review
4 of 5 stars Reviewed 1 week ago

We stayed on the busiest week ever, FDIC 2015, but you would not know it by the awesome service we experienced from several but most outstanding by Henry, Oh Henry you rock and must love your job as it certainly showed.

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Fort Wayne, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Our weekend outing with another couple was comfortable, and the food in the restaurant was good, but pricey for the portions. The unfortunate part of this stay was the rude staff. I locked myself out, and the desk clerk was not happy at having to make another key. Additionally, when asking the concierge for directions to the museum, she was... More 

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Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for staying with us and completing a review. It was disappointing read about your service encounters and I am sorry you had that experience. As you can see from other reviews on this site, we try very hard to be better than that and we usually are. If you would be kind enough to contact me prior to... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this location twice- first of all, the Concierge, Henry is hands down the best at what he does. This gentleman took care of us from the time we stepped out of the car until we left after three days. Amazing! The food is wonderful, the rooms were clean and tastefully decorated. We hold large conferences every other... More 

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Huntington, Indiana
2 reviews
4 of 5 stars Reviewed 1 week ago

The Hotel staff at Marriott East is fabulous. They all went above an beyond to make my visit a memorable one! Everyone was super friendly and made me feel very welcome. I would stay here again for a convention. Special shout out to Henry for my extra special Diet Coke delivery!!

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Very friendly staff, beautiful lobby and courtyard. Highly enjoyed the setting for our conference. Conference rooms were warm and comfortable. Atmosphere an overall thumbs up! Definitely a place we'll return to.

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2 reviews
5 of 5 stars Reviewed 1 week ago

I visited the Marriott for a math conference. It was very easy to get to. The hotel had a very easy layout and extremely helpful and friendly staff. The decor was beautiful and comfortable. Henry was exceptional and made our day much more enjoyable!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Marriott is beautiful! The courtyard and lobby area are so welcoming! I would love to come back! Henry at the front desk was so happy and really seemed to enjoy his job! He made the visit even better!

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Des Moines, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me begin by making the disclaimer that I am a Marriott Platinum Rewards member and love the Marriott franchise. I was visiting Indianapolis on business and have stayed at a few Marriott's in the area. I like this particular Marriott because of the spacious room sizes, friendly staff and the wonderful concierge lounge. I slept soundly throughout my four... More 

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Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for being a Platinum Level member and for staying with us. We appreciate that you took the time to complete a review. We were pleased to hear that you had a restful stay and enjoyed our Concierge Lounge. We certainly hope that your reference to "The Shining" was not a result of meeting anyone like the Jack Nicholson... More 

1 review
4 of 5 stars Reviewed 1 week ago

I go to a lot of hotels and I have to say the staff and service here is top notch. The rooms are nicely decorated and very comfortable and I would like to say thank you to guest relation supervisor Jeffrey Bobbitt who goes above and beyond to help you with whatever you need.

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

We appreciate the nice comments about the hotel, the service and Jeffrey in particular. We are happy to hear you found your room in the Veteran's tower to be peaceful. There are only a few rooms on each floor in the tower so it normally stays pretty quiet. Please request it for future stays if you would like and we... More 

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