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Marriott Indianapolis East

3.5 of 5 7202 East 21st Street, Indianapolis, IN 46219
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Certificate of Excellence 2014
Marriott Indianapolis East
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Marriott Indianapolis East
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462 reviews from our community

Traveler rating
    277
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    44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Rensselaer, Indiana
1 review
1 of 5 stars Reviewed 6 days ago NEW

Booked a room in October, called in January to confirm our reservation, we were told all was in order. Come the day of check in and we don't have a room now. I see the managers comment about honoring the dart commitment, that is bull, we booked the room in OCTOBER!! Others who booked after us still have their rooms.... More 

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for your review. I am sure you are aware after being here that the tournament had a record number of participants this year and we tried to accommodate as many as we could. We were able to take care of many more reservations than were contracted for, and we tried to take care of everyone, but there was... More 

Evansville, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

First trip to renovated hotel.. great service from Henry Robinson- guest relations manager. As soon as I entered Henry was there to assist me to my room and then showed me the shortcuts to my destinations in the hotel. I felt as a valued as a customer. THANK YOU Henry and all the wonderful staff. A great place for a... More 

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for staying with us and completing a review. I am happy to hear that you had a chance to interact with Henry. He and his team make it their mission to ensure everyone feels welcome here. We hope to see you again soon. More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Last year we were in Indianaplois for a large event that was being held @ the Marriott. I called 1 week prior with my confirmation number and they had lost our reservations. This year, same event is coming up in 5 days, we received an email today that they overbooked the hotel by 50 ROOMS. So they have to get... More 

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for completing a review. We are sorry we were not able to accommodate all of the dart players, but there are 100 more people participating this year in the tournament. We took as many rooms as we could, but both the tournament and our other group in-house needed many more rooms than they contracted for with us. In... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

As soon as I walked in the door I was greeted by Henry Robinson. He is the real deal! I felt like his only guest. I love feeling like a valued guest and not just a head in a bed. Kudos to Henry and the team

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for staying with us again and for the kind words about Henry. I know that he read your review already and that it made his day! We hope to see you again soon. More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

Truly felt like a guest instead of a customer. Henry made sure my family was set up for our birthday celebration and had a special gift waiting in the birthday girl's room. The kids enjoyed the pool. Breakfast in the morning had good buffet options and excellent service. I've stayed in Marriott's all over the world and the service at... More 

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for choosing us for the birthday celebration and for the wonderful review. We are happy to hear that we made the day as special as it should be! More 

Evansville, IN
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at Marriott East was very friendly to our veterinary organization. Henry in particular was very helpful over the weekend. the facility was very clean and it was a great convention as always.

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for attending the convention and completing a review. The Veterinary Convention is one that our entire staff looks forward to each year and we really enjoyed working with the group. You give us something to look forward to every February. More 

Elizabethtown, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

Been here several years in a row. Pretty much same staff. Very little turnover in staff Food was outstanding.bell men outstanding took care of us professionally Not sure how long Henry has worked here but he is a legend seemed to remember all the vendors

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for your review and your loyalty over the years. We are proud to have so many veteran associates in key positions. It makes it easier to meet the needs of our guests when we have gotten to know you from prior visits. We look forward to seeing you again next year. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I came here for the Indianapolis Veterinary Conference. The service was outstanding. From the moment I walked in the door it was an amazing experience. The staff was friendly; they were very helpful, attentive and went out of their way to assist me. I would highly recommend this hotel and will return here the next time I visit Indy.

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for attending the conference and for the review. Everyone enjoyed having the group in the hotel, and the important work that you do. We look forward to having you back here next year. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Henry the guest service manager is amazing! He helped us with everything for our conference! He made sure we could function comfortably and easily! Everything was perfect. Could not have a better place to have a conference

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for staying with us and the great review on your conference and on Henry. We look forward to seeing you again next year. More 

Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for a conference and the staff was very helpful and attentive. Henry was very helpful and went above and beyond to help out and make sure we had everything we needed. He continued to check in to make sure we were happy.

Was this review helpful? Yes
Mike R, General Manager at Marriott Indianapolis East, responded to this review

Thank you for staying with us during your conference and for the comments about Henry and our staff. We will make sure that everyone sees them and I know they will be appreciated. More 

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Additional Information about Marriott Indianapolis East

Address: 7202 East 21st Street, Indianapolis, IN 46219
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Indianapolis East 3.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Marriott Indianapolis East Hotel Indianapolis
Indianapolis Marriott
Hotel Style:
#2 Business Hotel in Indianapolis
#30 Family Hotel in Indianapolis
#34 Romantic Hotel in Indianapolis

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