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Hyatt Regency Indianapolis

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1 South Capitol Avenue, Indianapolis, IN 46204
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Hyatt Regency Indianapolis
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717 Reviews from our TripAdvisor Community

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Traveler rating
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    100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MS
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Clean room, good location and professional employees are the positives. The negatives are the price of parking (valet $39 per day, self-park $24) and the breakfast buffet at the hotel was waaaay overpriced for what you get and the offerings were not replenished often enough leaving empty trays full of crumbs. Lots of restaurants within walking distance as well as... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW

I booked this hotel for my husband for the Gencon Convention. I booked a room with 2 double beds. When he arrived to check in they informed him he had a king bed room which our confirmation did not state. Our confirmation stated 2 double beds. They were extremely rude to him. He had no choice but to take the... More 

Was this review helpful? Yes 1
Natrona County
Level Contributor
111 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had an issue while checking in & it was resolved after a brief wait. The attendant had to go to the back twice to ask questions and we wondered if it would not have been more hospitable if the manager on duty would have just joined us at the check in desk. The hotel is a pleasant place to... More 

Was this review helpful? Yes 2
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was met on my floor by Kaytra, and she was so helpful.she answered my question and made feel at home. Thanks Kaytra! Please pat her on the back. She found extra pillows and directed me as to where things were that I wanted to see. Thanks Kaytra

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Sterling, Virginia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Came to Indy for a work trip and some fun and stayed at this hotel as I have many times. This is one of my favorite hotels and it is maintained very, very well. Comfy beds and clean linens along with very clean bathrooms. I would rate this higher, but I was on the phone with a lady earlier who... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel was clean and you can't beat its connectivity to all the major downtown locations didn't need to use my car once I had it parked. The gift shop was lacking but the mall is close enough that you can get supplies there if need be.

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Irvine, United States
4 of 5 stars Reviewed 6 days ago NEW

This hotel has great convenience to many downtown offices (not to mention the businesses that are located within the same building), restaurants, shops and activity centers. The hotel offered a solid experience, with smooth check-in and check-out processes, a clean, quiet and comfortable room and standard amenities. There was nothing that stood out to me to make the visit particularly... More 

Review collected in partnership with Hyatt Hotels

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Massachusetts
Level Contributor
125 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for three nights. The room was large with a desk and king size bed and it was clean. The floors are based around an atrium, but the noise does not travel into the sleeping rooms as it does in hotels of a similar shape. The wifi was reliable and easy to use. There is an exercise room,... More 

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Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review

Dear newengland50, Thank you for the 5-Star review! We appreciate the feedback on all the positive aspects of the hotel. Although we do not typically get water pressure complaints, I will look into the low water pressure issue with the engineering team and see if there is anything we can do. We hope to see you back soon! Best Regards,... More 

Westerville, Ohio, Usa
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hyatt is in the middle of all the activities in Downtown Indianapolis, Indiana and close to the mall. The hotel has taken some wear over the years but they are upgrading the hotel and were doing some face lifting during my stay. Indianapolis has become a hot spot for conferences and conventions with big sports activities. You can tell... More 

Was this review helpful? Yes
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review

Dear Harvey, Thanks for the wonderful feedback and 5-Star review! I’m happy to know that you enjoyed the location of the hotel and the upgrades we are currently making! You’re right about Indianapolis becoming a hot spot for sports activities and national conventions; we see a lot of traffic! I am glad you were made aware that there is a... More 

new jersey
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here for five nights while attending a convention. As with most hotels in the area, parking is more expensive than NYC. Really Indianapolis? Hotel staff advised us to self park at the nearby mall lot at a bargain $22 per day with no in or out privledges. We were given a room on the 18th... More 

Was this review helpful? Yes 3
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review

Dear rosenj77, I appreciate your feedback on your recent stay with us. I am glad you were made aware that there is a self-park option at the hotel that is less expensive than the full service valet option with unlimited in & out privileges, as the self-park option is a popular choice for many of our guests. I understand your... More 

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