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Hyatt Regency Indianapolis

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1 South Capitol Avenue, Indianapolis, IN 46204
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Hyatt Regency Indianapolis
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Hyatt Regency Indianapolis
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615 reviews from our community

Traveler rating
    237
    223
    85
    40
    30
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86
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275
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, United States
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This property feels large and slightly impersonal due to the huge atrium setup, but the staff was very courteous, the room was well appointed, and everything else was exactly up to Hyatt Regency snuff, with a great location downtown as a nice little bonus.

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Waterford, Michigan, United States
Top Contributor
139 reviews 139 reviews
64 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Downtown hotel close to everything. The staff is awesome but the front desk clerk was a bit snooty when I checked in Sunday evening but the rest of the staff made up for it. Raymond in Security/AV was a huge help on Monday when I unloaded my van full of equipment to set up for my meeting. The only complaint... More 

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Lancaster, United States
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very well kept and the rooms are nicely decorated. The internet is a little slow if you have important work to complete. The alarm at 6 am was not fun and I missed a conference session because I needed to get some decent rest and that was interrupted. Overall, the stay was pleasant.

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

This Hotel is right in the middle of everything for a reasonable price. We walked to the Fieldhouse and other area places of interest. Room was very comfortable, staff helpful and attentive. It would be on the top of my list to stay the next time I returned to Indianapolis!

Review collected in partnership with Hyatt Hotels

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Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review

Dear 97marilyng, I appreciate the 5 Star Review! I am glad your guest room was comfortable and that you had positive encounters with our staff. Please come back and visit us again soon! Best Regards, Joe Pinto General Manager More 

Durham, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall, the staff was very professional, caring, polite, and quick to address needs When I had an issue with billing, two of the front desk staff assisted me with a great deal of professionalism The room was comfortable

Review collected in partnership with Hyatt Hotels

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Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review

Dear Shaneeka, Thank you for the positive feedback! It’s great to hear that your billing issue was resolved quickly and professionally. We would love to welcome you back again in the near future! Best Regards, Joe Pinto General Manager More 

New Albany, Indiana
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We very much enjoyed our stay at the Hyatt. We will definitely stay there again. The facility was very clean and organized. Check-in and check--out was quick and efficient. Our only complaint was the slow service in the lobby bar however the management did not staff the bar well. There was a cheer leading competition in addition to a wedding... More 

Review collected in partnership with Hyatt Hotels

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Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review

Dear Charla24, Thank you for the 5 Star Review! I am so happy to hear you enjoyed your stay with us, despite the slow service in the bar. I will review our staffing practices during these types of events to ensure this issue will not repeat in the future. Please come back and stay with us on your next visit... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lobby is noisy, except for subway and newsstand there is no place to get an inexpensive meal so you need to go across the street or find the maze of hallways to be connected to the mall and garage, at least you don't have to go outside. You might get a headache in the room with the busy car blurry... More 

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Evansville, Indiana
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Hyatt Regency Indianapolis for a night due to having a meeting downtown the following morning. The hotel is cavernous with a giant open atrium area. The room was nice, but nothing special for a rate of $150 for the night. The shower took nearly 10 minutes to heat up to get hot water and the sink... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location and facilities. I was able to stay for two nights and had a great experience. From the bar downstairs to the service in the breakfast lounge, I never once raised an eyebrow. My room was spacious, clean and came with free bottled water. My bias with this hotel is the location. It is literally a block from my... More 

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Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review

Dear Chicka E, Thank you for the delightful review and 5 stars! I’m happy to hear you enjoyed your two nights with the excellent service in Level One and One South. Thanks for staying loyal to Hyatt. See you next month! Best Regards, Joe Pinto General Manager More 

Kentucky, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

hotel was good. accommodated the final 4 coaches and guests very well. the valet handled the crowd very well.breakfast buffet is really great. service was excellent. i have been at other final 4 hotels that didn't even come close to handling the crowd as well.

Review collected in partnership with Hyatt Hotels

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