Love the customer service here, but the place needs some renovations bad, beds were okay, but we took home some bed bugs, yes I said bed bugs... don't stay here. Previously we had stayed here and loved it but it has consistenly gone down hill. Please fix it up it's worth it, prime location for visitors.. more

My son (16) and I stayed here when we went to the Taylor Swift concert. Awesome location!!!! You can walk everywhere you need to be. We only stayed for one night, but it is a great hotel to stay at longer. Room was so comfy..I am hooked on Crowne Plaza! Yes, occassionally you could feel the trains go by, and... more

I flew to go see my brother and he ended up getting us both rooms here. I must say that this is the most comfortable bed that I have EVER slept in. I loved this hotel - it was quiet, right in the heart of downtown Indy, you can walk anywhere downtown. Yes, you can hear trains go by every... more

We visited on the weekend and stayed in a Pullman car room. My little boys thought it was great! Everything at the hotel was train-themed...even the decorations on the Christmas tree! There were twenty-some Pullman car rooms; two rooms for each train car, with a door at each end. We were in one of the Louis Armstrong rooms, which had... more

We were excited that the hotel had a historical background. We chose this hotel for its name and expectations that it would have high end quality furnishings. We were disappointed when we arrived in our room. We could have stayed cheaper elsewhere for same furnishings. We stayed in the club area. Only one sink in bathroom with small counterspace. Bed... more

This is an older hotel however it has everything you need. Valet, curtious staff, rest/bar and the location downtown makes it easy for a traveler to walk to just about any place they need. Stayed for a Colts game and the lcoation of the hotel makes for a very easy walk to the stadium.The rooms are large and clean however... more

We came to Indy for a wedding ( not at the Crowne Plaza). We wanted to stay where there were things to do. And we were not disappointed. We chose to book a train car and it was wonderful. We had the Rudolph Valentino Car. The bed was great, the bathroom small, but bigger than Amtrak. It was just cozy... more

My son and I attended our first Colts game in Indy and stayed here. Great location, historic venue, good clean average rooms, computers available and just good unusual hotel that my son really liked. We parked and walked everywhere that we desired to go. We dined at St. Elmo's Steakhouse. Recommend for a good meal and we fit in perfectly... more

I love Crowne Plazas. They usually are above and beyond. That is why I chose a Crowne Plaza in Indianapolis to celebrate my anniversary. We booked a room in the club level. The room was ample sized and well decorated. Our only concern was that the restroom area was extremely small. The club level provides a few extras such as... more