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Crowne Plaza Indianapolis Downtown (Union Station)

Call now to book: 800-980-6424 from CrownePlaza.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 58 reviews
58 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
20
3.0 of 5 stars
10
2.0 of 5 stars
9
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 167 hotels in Indianapolis
Description: Train-theme hotel in the First Union Station in America, dating from 1900, connected to RCA Dome; next to Convention Center.
  • Address
    123 W Louisiana St
    Indianapolis, IN 46225
Check Rates: $204 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 57 traveler reviews
  • What to Expect:
    • 3.5 based on 45 reviews Rooms
    • 4 based on 44 reviews Service
    • 4 based on 45 reviews Value
    • 4 based on 44 reviews Cleanliness
    • 4 based on 5 reviews Pool
  • Recommended For:
    • 60% based on 48 reviews Families with young children
    • 50% based on 48 reviews Older travelers
    • 50% based on 48 reviews Families with teenagers
    • 30% based on 48 reviews Young singles
    • 20% based on 48 reviews An amazing honeymoon

Reviews of Crowne Plaza Indianapolis Downtown (Union Station)

( 1-10 of 58 )
Jul 25, 2008

Unlike so many downtown hotels, tremendous effort went into making the experience here very context-sensitive so that the visitor is able to get a taste of the actual place and its heritage. This is not just a cookie-cutter downtown hotel. Everything was absolutely first-class, including the room, ambience, pool, staff, valet, food, etc. The kids had a wonderful time and... more

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4 of 5 stars
upstate New York
Jul 9, 2008

I got a great deal on a room at the Crowne Plaza through Hotwire, and the location was great for me, since I was traveling to and from Indianapolis by train. The staff was extremely friendly and helpful. I didn't know until arriving that the hotel is part of a working train station; I had thought it was a separate... more

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3 of 5 stars
Illinois
Jul 8, 2008

Room was under $60 a night from Hotwire (listed as a 3.5 hotel), but be aware that parking is $25 a day. So, that boost the overall cost. Clean room. Comfy bed. Had a window to the outside (view of parking lot). Trains come by a LOT. Kind of shook the building and squeaked on the track, but didn't really... more

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1 of 5 stars
Westfield, IN
Jul 8, 2008

I like the Crowne Plaza chain overall but the last two I have stayed in are really showing their age. We stayed here for a night away for our anniversary. I asked the front desk clerk on arrival for a quiet room. She stuck us right next to the railroad. Every time a train went by (which was at least... more

Jun 25, 2008

Cool concept but a bit run down. Staff are very friendly. There are no outside windows in any rooms (all face the interior of the old train station)so you may feel like you are doing a four day bit in solitary, as we did. The rooms by the pool ( we moved) are a nightmare. more

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3 of 5 stars
NW Indiana
Jun 23, 2008

We stayed one night at the Crowne Plaza and found it to be a pretty neat experence. Self Parking was a little confusing. Next time I would opt to park valet. Our check in was prompt and the staff were friendly. We thought the Pullman car rooms were interesting. We wanted to stay in one but we weren't sure if... more

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5 of 5 stars
Indianapolis
Jun 21, 2008

My husband and I stayed here for 1 night to celebrate our first anniversary earlier this week. We live in Indianapolis, but we didn't have time to go too far away and decided to stay at a nice local hotel just for something different. I found out I could get a special rate for the Crowne Plaza through my employer,... more

Jun 18, 2008

I loved the Crown Plaza Hotel. It is a historic hotel in a renovated train station. We stayed in a refurbished train car, which was a wonderful and unique experience. The hotel is in the downtown area close to all attractions. The provide a sleep sound CD which was a wonderful addition to our stay. I would definitely recommend this... more

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3 of 5 stars
Los Angeles, California
May 20, 2008

Just returned from a short 2-night stay at the Crowne Plaza formerly a Holiday Inn, so I am told. From what has been posted about this hotel, I was somewhat skeptical to stay there, but had little choice since much of everywhere else was booked. My experience was actually pleasant, the room was clean, the evenings were quiet, and the... more

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2 of 5 stars
Cincinnati
May 18, 2008

Upon arriving, the area in front of the hotel looks terrible and gives off a uncomfortable feeling. The hotel is alright, but when entering the room it was not clean. Dust was thick, the hair dryer was so gross that it looked like someone wiped ear wax all down the cord. We called for room service and just asked for... more

Reviews of Crowne Plaza Indianapolis Downtown (Union Station)

( 1-10 of 58 )
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Crowne Plaza Indianapolis Downtown (Union Station) Address

123 W Louisiana St, Indianapolis, IN 46225