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All 184 Indianapolis hotels

Crowne Plaza Indianapolis Airport

3.5 of 5 Hotel   |   2501 South High School Road, Indianapolis, IN 46241 (Formerly Holiday Inn Select Indianapolis Airport)
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72%
Ranked #70 of 184 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 1 week ago
Janel S New Bremen, Ohio, United States
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229 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
New Bremen, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very clean and very comfortable. Our room faced the airport which did allow us to hear the large jets landing in the middle of the night. If you are a light sleeper, request a room that does not face the airport. Since cleanliness and comfort is what is important to me, I would stay at this property... More

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San Jose, California
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Came into Indy for race weekend and wanted a comfortable and convenient place for a single traveler. This hotel was perfect for me. Beautiful and clean room. Felt very comfortable and safe there. Had meals in the restaurant and via room service with no complaints. Close to airport and right off the freeway. Although the hotel is very quiet, it... More

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Cincy
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed the night prior to flying out of IND for vacation. The room was very clean and comfortable. Front desk staff was very helpful in providing local Pizza delivery options. Our room allowed for viewing of incoming airplanes which was cool. Even with the close proximity to the airport our sleep was not bothered. This will definitely be my... More

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, We are glad to see that you enjoyed your stay. Thank you for choosing us to be your "go to" hotel when flying in and out! We look forward to welcoming you back. More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a standard king bed room, which was clean and perfectly acceptable. Not outstanding, but certainly what you would expect. Nice bar/restaurant area with very friendly staff. The pulled pork sandwich was better than I expected. I did not have any issues with hearing planes. The room was very quiet. I would certainly consider staying again on a future... More

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Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for taking the time to share your experience with other travelers. I do hope you will stay with us in the future. If there is anything we can do to make your stay more enjoyable please let us know. More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised by this gem by the airport. Newly renovated lobby and the room was excellent and modern in every way. Even ad an Indy car in the lobby the night I stayed! I was only there a few hours as I had to leave very early after arriving very late, but I'd stay here anytime the need... More

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Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, The staff enjoyed reading your review, we appreciate you taking the time to write. We are very happy to see that you will stay with us in the future! More

Yardley, PA
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As I parked in the lot, an airplane flew RIGHT OVER the top of the hotel. OK, I understand its an airport hotel, but right in the landing path yards from the runway? Good news was I didn't hear planes inside AND they have earplugs available with the shampoo. Woman at the check in desk was obviously new, so she... More

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IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear Jeffrey L, Thank you for staying with us and leaving feedback about our hotel. It is pleasing to know that our rates worked suitably for your needs. However, I am sorry to read that you did not enjoy your overall experience with us due to the issues encountered with the doorknob and level of service received. Rest assured, your... More

Springfield, Missouri
Top Contributor
60 reviews 60 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Some friends and my husband and I stopped for a night here on our way home from a music festival a few days ago. We had been on the road all day and were looking for a decent place to crash. This hotel fit the bill. Check in went smoothly, free parking was excellent. The rooms were nice. We had... More

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Our team enjoyed reading your review. We are happy to see that everything went well and that you will consider returning. We hope you enjoyed the music festival and we look forward to welcoming you back. More

Minneapolis, Minnesota
Top Contributor
72 reviews 72 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Due to flight cancellation, AA put me up at the Crown Plaza. Room was fine. I was on the first level, with no outside window ... Just a sliding glass door to an inside courtyard. I assume they save their worst rooms for distressed passengers. They offer complimentary airport shuttle on the hour and half hour. Front desk was adamant... More

Was this review helpful? Yes 1
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for sharing your experience. I'm sorry you weren't pleased with your room. If you are in Indy again we hope you will consider staying with us. Please feel free to let our front desk know your room preferences, we are happy to accomodate our guests. More

1 review
1 of 5 stars Reviewed June 9, 2014

I have been staying at your hotel at the 20 of april up till the 29. The service was poor. And the main problem is that i am still waiting for the deposit the hotel has charged me, i have paid using my credit card, and there should have been no problems in my opinion. Calling your hotel have bot... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear John R, Thank you for taking the time to review our property. I’m very disappointed to hear about the unsatisfactory level of service you have experienced. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain your faith and would welcome... More

Monkton, Maryland
Top Contributor
271 reviews 271 reviews
103 hotel reviews
316 helpful votes 316 helpful votes
3 of 5 stars Reviewed May 29, 2014

Stayed here one night on a cross country trip and to be close to the highway--big mistake. The modern room was clean and comfortable. However, the noise from the planes landing and taking off plus the highway hum was pretty bad. The lobby and open areas are done in an industrial style which at first I liked. The Landing Bar... More

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for your review. I'm very disappointed to see that the Landing and the front desk staff let you down. We work very hard to ensure each and every guest has an outstanding experience. It seems that we didn't make that happen for you. On behalf of the staff please accept my sincere apologies. We certainly want to... More

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Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 South High School Road, Indianapolis, IN 46241 (Formerly Holiday Inn Select Indianapolis Airport)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Reservation Options:
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Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#70 Business Hotel in Indianapolis #70 Luxury Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 
Number of rooms
274

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