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Crowne Plaza Indianapolis Airport

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2501 South High School Road, Indianapolis, IN 46241 (Formerly Holiday Inn Select Indianapolis Airport)
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1 room 1 guest
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Crowne Plaza Indianapolis Airport
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296 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was here for a Harmonica course. meeting rooms were adequate... a bit wet smelling. But the hotel was clean, my room was an interior room overlooking the interior courtyard, which was quiet and comfortable.

Was this review helpful? Yes
Hamilton, Ohio
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

nice comfortable beds, quiet rooms, shuttle service every 30 min. to the airport & pick up when you get back. Leave your car there on park & fly for much cheaper than parking at the airport. Always stay there when traveling out of Indianapolis Airport. Nice restaurant, would like to see more menu choices, but the food is very good... More 

Was this review helpful? Yes
Provincetown, Massachusetts
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always stay at this place. The staff is great, the location for downtime is terrific (8 minutes to Lucas Oil Stadium), the beds are comfy, the rooms are roomy and clean, the amenities are good, etc, etc. Just stayed in the SE wing this month. Never again. It is NOT connected to the rest of the hotel's wings -... More 

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, Thank you for taking the time to share your experience. We are sorry you didn't enjoy the wing you stayed on. We are happy that you enjoy everything else! Our front desk is always happy to add our guest's preferences to their accounts. Thank you again. More 

Sugar Hill, Georgia
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed the week at this hotel for a company training event. A shuttle is available 24 hrs to and from the airport, and was available to transport us to and from our training facility when called. Most other places I have been to have a set schedule, so if a course ends early, no shuttle is available. The hotel has... More 

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for writing a review. We apologize for the tear in your sheer and will work to have that quickly resolved. We are very happy to here you will return again. Thank you! More 

Marco Island, Florida
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Such an odd hotel. Rooms have comfortable beds/ pillows and the Internet was adequate. I think they could use some newer linens but room was comfortable and plane noise easy to ignore. The lobby is strangely weird very high ceiling and indoor pool that most rooms can view swimmers. Wow, they really need some large art in the lobby to... More 

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for your comments. We will certainly pass along your suggestions for art work and our white wine selection. Thank you for acknowledging Jamie, she will be happy to see this. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were booked in a hotel with a different chain and because of circumstances chose to move elsewhere and found through Trivago this hotel. For the first night the rate was better than expected. We were needing a room for the coming week and after looking around at the better options that wouldn't break the bank we did decide to... More 

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, We are so happy to hear you enjoyed yourselves at our property. The entire team reads reviews and I know Chris will be excited to see this. Thank you for the kind words and we hope to be your hotel when you are in Indy! More 

Arizona, USA
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here one night after volunteering to be bumped off my flight. The building design is quite dated, as the hotel includes an indoor pool area just past the front desk. But it is well maintained, and it was interesting to see a slice of how architects of the time had a solution to the issues of providing a place... More 

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for your review. We apologize for the delay in receiving your meal. We are also sorry to hear you didn't enjoy your bed! Thank you for taking the time to provide us with feedback! More 

United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I booked this through Hotwire at a very affordable rate. We met here as a family with married children coming from out of state. The location was convenient with easy access for our one-night get together. The pool is smaller. But the facility is clean, has class, and is quiet since they moved the main entrance to the airport.

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, We appreciate your review. We are glad to hear that your stay with us was enjoyable. More 

Elk Grove, California
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from a 5 day Military Reunion at the Crown Royal Hotel in Indianapolis, and we were very pleased. The facility was clean and the staff were very nice. The restaurant food was good and not overpriced, but they seemed to be a little short staffed, so the service was a little slow. But, they were all very... More 

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for writing. We are sorry to see you had some issues with your block, however thrilled to see our management team was able to get them resolved. We appreciate your feedback and assure you that all management takes the time to read reviews and to continuously improve. More 

Evanston, Illinois
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Typical concrete block and glass hotel. Comfortable bed and very good pillows - medium firm but pillowly and cushy. Newish room with dark furniture, good outlet access. Unfortunately, the HVAC system (in wall by room hallway) is loud with a one-speed fan setting (plus auto) and I had to set it at its lowest setting (62 degrees) to cool the... More 

Was this review helpful? Yes
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for your feedback. I'm sorry about your experience with our HVAC system. I am very happy to share with you that we have just completed an upgrade to our wireless internet. It is still complimentary and now much faster! We hope you will stay with us again! More 

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