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Hampton Inn Indianapolis-East

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2311 N. Shadeland Ave, Indianapolis, IN 46219
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Hampton Inn Indianapolis-East
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Hampton Inn Indianapolis-East
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213 Reviews from our TripAdvisor Community

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Traveler rating
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    36
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (73)
  • Jun-Aug only
    (68)
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    (39)
  • Dec-Feb only
    (33)
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Princeton Junction, New Jersey
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed at Hampton Inns all over the US. This location is not up to snuff. The bed was ok. The whole place needs power wash. I especially could not believe the grub all over the elevators. Makes you wonder when common areas are not clean. Will skip this place in future.

Was this review helpful? Yes
Justin L, Manager at Hampton Inn Indianapolis-East, responded to this review

Dear XMthlion, I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and we strive to provide our guests with 100% satisfaction. We appreciate you bringing this to our attention and will work to make sure the problem is addressed. Thank you, Justin Long... More 

Charlotte, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

This is an old and very tired property. The rooms are small, the mattress needed replacement, the couch and chairs soiled and in need of a shampoo and preferable replacement. This is the worst Hilton property that I have stayed in. This property should have been half the price I paid.

Review collected in partnership with Hampton

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Justin L, Manager at Hampton Inn Indianapolis-East, responded to this review

Dear Scott G, Thank you for sharing a review about your stay with us on Trip Advisor. I understand that the appearance of your room was a concern, and we are working to correct the issue. I do hope the next time your travels bring you to the area you will stay with us at our hotel; we would love... More 

Travelers are raving about these Indianapolis hotels

Illinois, United States
1 review
2 of 5 stars Reviewed 1 week ago

We travel for softball in a large group. We normally stay at Hamptons and are allowed to gather in the lobby in the evenings. This hotel was not the same...turned off the lobby lights and one night even cautioned taped it off so we had to sit outdoors with the bugs.

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin L, Manager at Hampton Inn Indianapolis-East, responded to this review

Dear Melissa B, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

IL
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were given a room on the fourth floor for two nights. Exiting the elevator, at 3:00 pm on a Friday, we could see that the hallway had not yet, if ever, been vacuumed. There were leaves, dirt & scraps of paper along the hallway and towels & food trays beside several rooms. Our A/C was not keeping a constant... More 

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Justin L, Manager at Hampton Inn Indianapolis-East, responded to this review

Dear Pansygirl13, I am sorry that you stay was not up to your expectations. Your concerns have been addressed with the staff and we are currently working to ensure that other guests do not have the same repeat experience. Again, I am sorry and I hope that you will give us another try in the future. Sincerely, Justin Long General... More 

New York
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived for just an overnight on our way to Chicago. Found this Hampton to be very customer oriented and provided all of the amenities. We enjoy staying at the Hampton for the complimentary Hot Breakfast, the spacious room and the cleanliness all around.

Review collected in partnership with Hampton

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Indianaplis, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I stay in a lot of Hampton Inns. I would reccommend them to anyone. However, I would not reccommend this location. The hotel was run down and so were the rooms. It is in a bad location. It says downtown, but not even close. Don't let that fool you.

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin L, Manager at Hampton Inn Indianapolis-East, responded to this review

Thank you for sharing a review about your stay with us on Trip Advisor. I understand that the appearance of your room was a concern, and we are working to correct the issue. I do hope the next time your travels bring you to the area you will stay with us at our hotel; we would love to have you.... More 

Morgantown, West Virginia
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

Visited this hotel with our robotics team. On the second night my room was stranded without bath towels. I called to request before going to bed and was told they had none and to call again in the morning. In the morning they still had no towels to give me, not even a couple of hand towels. If I hadn't... More 

Was this review helpful? Yes
Justin L, Manager at Hampton Inn Indianapolis-East, responded to this review

Dear Diane R, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

Indianapolis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for an AAU Basketball Tournament and the staff /managers went above and beyond to make our stay comfortable and worked with us on flexibility on check out times due to game times!!

Review collected in partnership with Hampton

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Wichita, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Seems like I always enjoy my stay at the Hampton Inns, we arrived late and left after the breakfast had been cleared due to airplane delay. The staff did everything possibe to help make our rest " a rest ". Even making sure to help with a brown bag and other goodies from the kitchen. That was beyond what was... More 

Review collected in partnership with Hampton

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Fairfield, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited the Indianapolis Motor Speedway for the Rolling Stones concert and stayed overnight here afterwards. It was very convenient and clean! Hotel staff was helpful with providing directions. Only downside was the view of a lot full of school buses, but we weren't staying there for the view.

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