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Hampton Inn Indianapolis - NE / Castleton

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6817 E. 82nd Street, Indianapolis, IN 46250
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Hampton Inn Indianapolis - NE / Castleton
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Hampton Inn Indianapolis - NE / Castleton
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249 Reviews from our TripAdvisor Community

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Traveler rating
    96
    73
    40
    24
    16
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88
37
8
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (66)
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Cincinnati, United States
2 of 5 stars Reviewed yesterday NEW

Watch your credit card statement like a hawk. Call immediately upon discovery any discrepancies. Your review includes too many repeated characters. Please delete them and add more information about your experience. Really ??

Review collected in partnership with Hampton

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milwaukee, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel is outdated, musty smell, no refrigerators, ice machines that run out fast. pull out sofa's are not fit for a dog to sleep on. Staff was nice but will never stay here again. Way to expensive for the quality of this place.

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Crystal P, Guest Relations Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your feedback. I am sorry for the issues you encountered during your stay with us, we take pride in making sure our guests are 100% satisfied with their stay. As not all of our rooms do not have refrigerators some of them do and we also have some for requests as well. It would be nice to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Staff seemed very inexperienced with the exception of the breakfast crew who were excellent. Upon check in, receptionist told story of how "crazy" things were that day. No apology offered when room was not cleaned. Our room was directly in front of smokers area for employees (room 229). Therefore we had no privacy and no natural light during the 5... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Crystal P, Guest Relations Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

Etters, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, clean. Hot Breakfast every morning. Convenient location to malls, restaurants, and businesses. Hot Coffee available anytime, Would recommend this place to stay for either single or families. There is a clean pool to swim in for anyone to use.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Did not provide foam pillows promised when I reserved room. Two night stay and no help with the problem. kdkdkdkdkd kdkdkd d kdkd aldsjfl ;askdjf alksdjf ;laskdjf ;laskdjf ;laksdfj ;lkjsfd dk alsdjf ;laskdjf laksjd f;laksjd f;lkasjd f;lkasj df;lkajs df;lkajs dfl;kajs dlfkj

Review collected in partnership with Hampton

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Crystal P, Guest Relations Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear John P, Thank you for your review. I always enjoy hearing from our guests and I am very sorry that the comfort of your stay was interrupted. I have taken your comments to our team to ensure guest requests are resolved in a timely fashion. The next time you have the chance to travel back to the area I... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment I stepped in the hotel - there where smiles on all the staff. Room nice and clean. Great overall service. I was there on the July 4th weekend and there was not any down grade of service from the staff.

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Leawood, KS
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights at this Hampton Inn. We selected it because it is close to our family in the area. The hotel was OK in terms of decor, etc.--really nothing special. However, it is very clean and the staff is friendly and very helpful. Overall, I'd recommend it to others.

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Chicago, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, I was happy with the hotel and my stay. The room was clean, but it had a strong, disagreeable odor when I first checked in. It was the second room I checked into as the first one was locked when I tried to use my room key. I didn't think that the breakfast was very good and the staff... More 

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Was this review helpful? Yes 2
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed there for two nights. The first night was pretty bad. Arrived late and was tired and checked in. Room temperature was set to 54 degrees and no way was that cool. The air conditioning was very noisy and my room was on the interstate side and could hear all the traffic. The second night i switched rooms and got... More 

Was this review helpful? Yes 1
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear Paul M, I appreciate the review of your recent stay at our hotel. I'm sorry that you had issues with your AC not working and highway noise; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I’m glad we got your room changed for the following night. I have addressed these issues with our staff. The... More 

Victoria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

AC did not work and they were sold out so they could not move me to a different room. The good news is they didn't charge me for the night's stay. Bad news not much sleep happened. They were out of a bunch of stuff for the free breakfast also. No bananas. no yogurt, and no doughnuts. You have to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear Doyle M, I appreciate the review of your recent stay at our hotel. I'm sorry that you had issues with your AC not working; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come... More 

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