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Comfort Inn South

2.0 of 5 5040 S. East St., Indianapolis, IN 46227
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64 reviews from our community

Traveler rating
    19
    12
    10
    9
    14
See reviews for
16
9
6
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Stockbridge, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Went to get a towel from the bathroom and it had holes in it! It looked, honestly like it came from the maid's rag stash. Also after being gone all day, the room did not seem like it was made up good at all. The couch that was let out into a bed was in the same mess that I... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff if friendly, the rooms clean and the beds comfortable. I used to go to Quality Inn Airport when at our Indianapolis terminal although the room was lacking in cleanliness and sometimes we waited forever at the terminal for their shuttle to pick us up. Not here though......NO WAY NO SIR!!!!! I am so happy ABF cares for their... More 

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comfortsouthmgr, Front Office Manager at Comfort Inn South, responded to this review

Thank you for your kind words regarding your recent stay with us here in Indianapolis. We enjoy servicing your ABF family and are so please to hear that our shuttle services to and from the terminal are prompt and courteous. If you wish to discuss this further please dont hesitate to let me know. Felicia Long 317-783-6711 More 

Rock Hill, South Carolina, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experience at the Comfort Inn South! I was in charge of a 200+ member group that stayed Nov. 12-17 and the staff was OUTSTANDING! Nicely renovated rooms, friendly and VERY helpful staff who made sure all of our needs were taken care of. Felicia Long was AMAZING in helping with our group! I would most certainly... More 

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1 review
5 of 5 stars Reviewed November 16, 2014

We brought a group of 206 band students and parents for the Bands Of America Grand Nationals. Staff went above and beyond our expectations. Everything went smooth and staff were very friendly and accommodating to all of our needs. By far the smoothest hotel experience in having rooms blocked and assigned when we arrived. Breakfast was always well stocked and... More 

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comfortsouthmgr, General Manager at Comfort Inn South, responded to this review

Thank you for your kind words regarding your recent stay with us. We really enjoyed having your group of youth for the Bands of America Competition. On a personal note, your group of youth was one of the best behaved groups that I have ever worked with. They were very respectful, patient, and well-mannered. They provided a great representation of... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

Excellent hotel. People very friendly. Beds very comfortable. Feels like home. We stay here a couple times a month. Rooms are exceptionally clean and neat. TV's are relatively new and large. Our dog is friendly and everyone likes him.

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comfortsouthmgr, Manager at Comfort Inn South, responded to this review

Thank you for taking the time to review our hotel and provde your feedback regarding our service and rooms. I am pleased to here that you and your pet enjoyed staying here. Thank you for your past patronage, we look forward to seeing you again when your travels bring you to Indianapolis, Indiana. Mark Hinton General Manager More 

Wolfe City, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed October 30, 2014 via mobile

Staff was very friendly and accommodating. Shuttle was very convenient and quick. Beds were comfortable and sheets were clean and fresh. The microwave was not plugged in and from where it was, it would not reach a plug. Within minutes, they were there with a extention cord. The "hot breakfast" was the usual, waffles, powdered eggs and sausage links, with... More 

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comfortsouthmgr, General Manager at Comfort Inn South, responded to this review

Thank you for taking the time to review our product and service regarding you recent stay with us. We use your feedback in order to improve the services that we offer. If there is anything you may have omitted in your review, you may contact me at 317-783-6711 or gm.in404@choicehotels.com. Thank you for your past patronage, we look forward to... More 

Indianapolis, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

We stayed here for almost a month and let me tell you that it was a great experience. The reception staff was very courteous and polite. At the time of check in, I was briefly explained about what all my package includes in the hotel, cleaning services, breakfast timings, extensions of the hotel, etc. The hotel had free car parking... More 

Was this review helpful? Yes 1
comfortsouthmgr, General Manager at Comfort Inn South, responded to this review

Thank you for taking the time to review your time with us here at the Comfort Inn-South/Indianapolis. I am sure that after such a long time here, you got a good view of the level of service that we provide here. I am happy to see that you were pleased with your stay here. I will pass along your kind... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

Great service stayed many times and never any complaints. Starting with staff at the front desk to the shuttle not questioning my request.It is very convenient to have breakfast ready so early in the morning.Also billing was fast and easy.

Was this review helpful? Yes 1
comfortsouthmgr, General Manager at Comfort Inn South, responded to this review

Thank you for taking the time to provide feedback regarding you recent stay with us at the Comfort Inn-South/ Indianapolis. I was happy to see that you were pleased with you hotel room and services that we offer. I will certainly pass on your kind comments to the rest of the staff. In closing, thank you for staying with us,... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

Staff is very friendly. We stay here every month and the rooms are comfortable. Beds are especially comfortable. They serve a breakfast here, not just donuts and coffee. Close to shopping and downtown.

Was this review helpful? Yes 1
comfortsouthmgr, General Manager at Comfort Inn South, responded to this review

Thank you for taking the time to post a review about your experiences at the Comfort Inn-South in Indianapolis. We are very proud of our accommodations and service we provide. I was pleased to see that you enjoyed your stay with us. Thank you for your past patronage, we look forward to seeing you again when your travels bring you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014 via mobile

Rooms were newly remodeled very nice and pleasant to stay lots of restaurants nearby to choose from close to a lot of attractions I was very pleased with the staff and management very accommodate ing to help your stay there pleasant

Was this review helpful? Yes 1
comfortsouthmgr, General Manager at Comfort Inn South, responded to this review

Thank you for taking the time to provide a review regarding your experience with us. We value your feedback and use it to improve our product and service. I was pleased to read that you enjoyed you stay with us and look forward to seeing you again in the future. If there is anything that you left out of your... More 

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Additional Information about Comfort Inn South

Address: 5040 S. East St., Indianapolis, IN 46227
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn South 2*
Number of rooms: 98
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Also Known As:
Comfort Inn South Hotel Indianapolis
Comfort Inn South Indianapolis
Comfort Inn Indianapolis
Indianapolis Comfort Inn
Hotel Style:
#30 Business Hotel in Indianapolis

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