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Holiday Inn Express Indianapolis - Southeast

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5302 Victory Drive, Indianapolis, IN 46203
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Holiday Inn Express Indianapolis - Southeast
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Holiday Inn Express Indianapolis - Southeast
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205 reviews from our community

Traveler rating
    118
    40
    11
    5
    31
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88
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Any
English first
  • All months
    (205)
  • Mar-May only
    (49)
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    (61)
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Horrible place. Had a bed bug on my arm on the second floor (brown, flat bug). Flicked it & it spread blood on me. They promised a refund and have not given me compensation. Refuse to nor will they call me back. DO NOT STAY HERE. Bed bugs & no help!!!

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear OH-IO b ball team, Thank you for your review. We want to thank you and the twelve members of your team who also had reservations at our property. All twelve came down with the same problem. It was as if it were cut and pasted from one person to the next. We did our part and gave your entire... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The gentleman at the front counter was very polite and helpful even though it was later at night when I checked in. They were a very friendly and talkative staff. I would absolutely strain again next time.

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Toni S, Thank you for your great review. We are happy you had a pleasant experience. I will let our staff know you appreciated their efforts. We hope you will choose the Holiday Inn Express Indianapolis Southeast the next time your travels bring you to Indianapolis. Sincerely, George More 

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Infested with bed bugs. At least 10 rooms had to move out. Got eaten by bed bugs in this hotel. Front desk was not even surprised, even a little bit. Had to move out of the room with my child in the middle of the night. Staff did not offer any help in finding another hotel to stay in. Tried... More 

Was this review helpful? Yes 1
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Nick R, Thank you for your review. Let me tell you why. Our property just experienced on of its best months on record. We have had over 2500 room nights in April without a single issue you refer to. Then, when your group’s reservations are not cancelable, you have ten members of your team all from the same town... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Friendly staff and very helpful with any request to make your stay as pleasant as possible. Great location, close to just about every destination needed while away from home. Clean rooms available with wifi and any concerns are immediately addressed.

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Me2youok, Thank you for the review. A clean and comfortable room is our goal. I will let our staff know you appreciated their efforts. We hope the next time you travel to Indy you will choose the Holiday Inn Express Southeast. Sincerely, George More 

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Breakfast - awful. Toilet - didn't work properly. The hotel management - full of crooks. We travel two weekends out of every month so we know the drill. Don't bother with this place, plenty of other hotels in Indianapolis.

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear BrennanClan, Thank you for your review. In researching your reservation we see that your initial reservation was canceled due to the deposit requirements not being met. This is in accordance with IHG policy as well as an industry-wide standard. Since you were coming in for the Men’s NCAA Basketball Tournament you elected to choose our hotel even though there... More 

Newburgh, Indiana
Top Contributor
66 reviews 66 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 18, 2015

We needed a room for one night for our family (mom, dad, three kids ages 8-12). This hotel fit the bill as far as sleeping space for everyone, indoor pool, and free breakfast (which saves us at least $30 over getting fast food breakfast out). We checked in around 4pm and the front desk clerk was very congenial and nice,... More 

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Heather H, Thank you for the thorough review. We see that you purchased your room through a third party. Please keep in mind that IHG has a best price guarantee and we may have been able to save you on your stay. I will let our staff know that this room can use some attention. We hope you will... More 

Rochester, NY
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 15, 2015

I made a reservation the day before our trip using AAA and Tripadvisor to be certain we'd have a place to stay at the end of a 600 mile drive. Great decision on my part. Easy to find off the expressway, lobby and front desk spacious and up-scale. Agent behind the desk was a retired pharmacist and very helpful and... More 

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Chip D58, Thank you for the great review. We are the only hotel in the US with two king beds and 42”HDTV’s in every standard room. We are happy you enjoyed the amenities of the hotel. I will let our staff know you appreciated their efforts. We hope you will choose the Holiday Inn Express Southeast the next time... More 

Bakersfield, California
1 review
5 of 5 stars Reviewed April 9, 2015

We were in Indianapolis for the NCAA Final 4 & the Championship Game and we stayed at the Holiday Inn Express Southeast. The hotel has a great location, with easy access to the freeway. The staff was very friendly and accommodating. The room was quite nice and the beds were very comfortable. It was great to have a hot breakfast... More 

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear BksfdMcLaughlin, Thank you for the nice review. You were able to experience some great basketball while in town. We know you have many choices and we are happy that you chose our location. We are the only hotel in the US with two king beds in every standard room. I will let our staff and Manu know that you... More 

Indiana
1 review
5 of 5 stars Reviewed April 7, 2015

I have a great experience. The staff was extremely friendly and made my stay very enjoyable. The room was clean and they took care of everything I needed. Great place to stay. The front desk staff especially was great.

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HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Ryan B, Thank you for your great review. We are glad you enjoyed your stay at our property and had the opportunity to experience the Men’s NCAA Final Four Tournament. I will let our staff know you appreciated their efforts. Please consider the Holiday Inn Express Southeast the next time your travels bring you to Indianapolis. Sincerely, George More 

1 review
5 of 5 stars Reviewed April 7, 2015

We stayed here 4 night to attend the 2015 Final Four. Location was perfect just 15 mins to downtown. Accommodations were great, everything clean and staff especially friendly. Also loved having 2 king sized beds.

Was this review helpful? Yes
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Michael M, Thank you for the fantastic review. We are the only hotel in the US with two king beds in every standard room. We are glad you selected our hotel for your visit to experience the Men’s NCAA Basketball Final Four. I will let our staff know you appreciated their efforts and we invite you to stay with... More 

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