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Staybridge Suites Indianapolis - City Centre

Certificate of Excellence
3.0 of 5
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535 S West Street, Indianapolis, IN 46225
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Staybridge Suites Indianapolis - City Centre
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Ranked #38 of 184 Hotels in Indianapolis
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
angie7612 Angola, Indiana
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Angola, Indiana
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family stayed here while attending an event at the fair grounds. The first room for my husband and I was great but our son's room smelled very heavy of smoke. After a little bit of confusion as to how this was going to be taken care of, the front desk moved them to a very nice two bedroom suite.... More 

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Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for your informative review of our hotel. I am happy to see that your stay was a success, but I would like to address some issues you ran in to. Unfortunately, not everyone plays by the rules of the city or the hotel. Smoking is not permitted in hotels in the city of Indianapolis. I am... More 

Palatine, Illinois
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Chose this location for family overnighter for a Kenny Chesney concert across the street at Lucas Oil Stadium. Had stayed in their Carmel location and loved it, and this one didn't disappoint either. The room was clean and just big enough for the four of us to share for one night. The hot breakfast was very good (although I think... More 

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Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you for sharing your positive experience with our staff and with fellow travelers. It is really great to hear that you enjoyed yourself during the concert. It is also nice to know that our amazing staff had a hand in making your visit a big success. I look forward to welcoming you back to our hotel soon! Kind Regards... More 

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was first time staying at a Staybridge but not my first with Holiday Inn. The studio was very nice & homey. Very friendly, inviting & helpful staff from front desk to cleaning staff. I was at the hotel on USPS business for the wk & I had tickets for Kenny Chesney concert Sat night. Jason was very kind and... More 

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Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for sharing your experiences with our staff and with fellow travelers. It is so good to hear that your trip was a success. I hope you had a great time at the concert and with the work you had in the downtown area. We all look forward to welcoming you back on yor nest trip to... More 

Indiana
Contributor
20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 26, 2015

The one night stay for our son's wedding could not have been better. The staff arranged for us to have an early check in which we really needed. The communication was excellent. When I called in the am the person already knew of our request and had arranged a room for us. The space is so comfortable. The beds are... More 

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Jason B, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so very much for allowing us to host you during such a special engagement. It is so pleasing to know that our staff were accommodating to you and your family during this special day. We hold ourselves to a very high standard of customer service and it is wonderful to be recognized in your review. We would all... More 

mt. sterling, ky
Top Contributor
54 reviews 54 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 20, 2015

We were really surprised when we arrived for the hotel was serving pizza(was very good) with fresh salad- checked in at 5:30 pm. We decided to drive to Indianapolis a night early for the Neil Diamond concert on Friday evening. The hotel is in a very good location- they charge $15.00 a night for parking which is a lot better... More 

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Jason B, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for staying with us. I truly appreciate all of the kind remarks you have about our hotel and our staff. It was a true pleasure to be of service to you and we all look forward to your next stay with us! Kind Regards, Jason B Guest Relations Staybridge Suites Indianapolis Downtown More 

Wisconsin
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 13, 2015

We were touring Butler University and stayed here as it was on their list of hotels. We picked it out for the low price and was pleasantly surprised to find a very clean suite with excellent lighting and many thoughtful touches to make our stay comfortable. It featured a new kitchenette with granite counters and a separate living room area.... More 

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Eau Claire, Wisconsin
Top Contributor
73 reviews 73 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 9, 2015

Lodged here, three days ago (April 6, 2015). Went to see the NCAA Final Four Championship game. Exceptional location with regard to getting to Lucas Oil Stadium (3 minute walk). One bedroom room with sofa bed ("foldout couch"). The room had a regulation sized refrigerator, a fully equipped kitchen (which included plates, silverware, etc). Our living quarters were ample, modern... More 

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Camp Hill, Pennsylvania
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 28, 2015

A short walk from the nearest Go-Bus (airport shuttle) route, this hotel was adequate for a visit to an international (10,000 attendee) trade show. Clean rooms, a cheerful welcome for my after midnight arrival and a hot and filling breakfast met my basic needs. The hotel is in an urban desert. Kudos to the breakfast attendant who had that component... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Dear Gil L, Thank you for taking the time to complete a review on your stay. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, clean and large rooms, breakfast option. It seems that we were not able to execute an... More 

Parker, Colorado
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2015

Stayed here for 10 days while in Indy. Rooms were comfortable, staff always helpful. Only a few recommendations to the management. Have a larger selection of food choices, as there is not much around the hotel to choose from to go out and eat, and with a very limited selection of microwave food options, it was a struggle when returning... More 

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Windsor Locks, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2015

I really enjoyed my time at the StayBridge Hotel. It was almost like staying in a tiny apartment. Separate living room, dinning room area with small kitchen table and stove top, and a very big comfortable and clean bedroom. Staff was friendly and located right in downtown Indianapolis. Also free WIFI, HBO.

Was this review helpful? Yes
Jason B, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for your kind review of our hotel. It is always a pleasure when our guests get the experience the best things we have to offer. From great service to lovely amenities, Staybridge Suites is the place to go for relaxation. We are so glad that we could be your home away from home! We all hope... More 

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