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Staybridge Suites Indianapolis - City Centre

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535 S West Street, Indianapolis, IN 46225
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Staybridge Suites Indianapolis - City Centre
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150 Reviews from our TripAdvisor Community

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Cedar Rapids, Iowa, United States
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Walkable with kids to Colts, Pacers, Monument, Georgia St etc. Had a separate spacious living room and bedroom for kids & parents. Kitchen let us entertain family for a late Christmas even. First hot tub at a hotel that has been in working order in years! Great find.

Helpful?
Thank AmyC511
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for choosing to stay at our hotel during the Holidays. It is so good to hear that your stay was a total success! I hope that your family had a great Holiday and I look forward to being able to welcome you back to the hotel again. Kind Regards, Jason B Staybridge Suites Indianapolis Downtown More 

Cincinnati, Ohio
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 4, 2016

I stayed here 2 nights with my children recently to visit the Children's Museum over the holidays. The hotel was very clean and the rooms were nice and quiet. They have a good sized included breakfast and good coffee (Wolfgang Puck when I was there). One of the 2 nights we were there they had complimentary burgers and hot dogs... More 

Helpful?
Thank NoreliB
Cincinnati, Ohio
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 4, 2016

We came in town for a concert for New Years Day. The hotel is clean, nice, great friendly staff, hot breakfast. (Eggs, sausage, french toast or waffles, biscuits & gravy, fruit, yogurt, juice.) We had a 2 bedroom suite. Had a full kitchen with fridge, stove, utensils, microwave, etc.. Living room had couch, chair and nice television. Both bedrooms had... More 

Helpful?
Thank KDL1969
Crawley, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 22, 2015

I stayed here with my team while attending NCYC at the ICC/ Lucas Oil Stadium. It is a perfect location and the staff are friendly and helpful. Breakfast is great and they are very flexible with the times. The suite we got was ideal for our team. There's also a swimming pool, if that's your thing! Rooms are clean and... More 

Helpful?
Thank jlkpregan
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 18, 2015

The staff was the difference here. All of the front desk staff were friendly and helpful. The manager Greg really takes the time to attend to needs over all over the hotel and was very helpful in making recommendations. The shuttle service was an awesome help and kept us from driving. Lucas Oil is 3 min walk. The room was... More 

Helpful?
Thank Chris G
Singapore, Singapore
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 5, 2015

My stay at Staybridge was good because of the friendly staff. Have stayed 10 nights here, so the staffs seems to recognise me. Thumbs up! However, hotel location is not very convenient. About 15mins walk to the circle centre where the restaurants are. So it is very convenient to get dinner if its late as the hotel area is very... More 

Helpful?
Thank Shi Chuan L
IHGCare, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Dear Shi Chuan L, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate you nice comment about our staff and the rooms. However, we’re sorry we fell below your expectation regarding our location. While we understand that your stay was not 100% satisfactory, we would hope... More 

Niagara Falls, Canada
Level Contributor
286 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed October 21, 2015

If you're coming to town for a Colts' game, know that Staybridge Suites is literally across the parking lot from Lucas Oil Stadium. About a 10 min walk to central downtown areas of interest. 2 room suites are spacious with a living room/kitchen area and bedroom. The breakfast area/lobby is currently under some construction/renovation. They give you the usual expected... More 

Helpful?
Thank Fantom_Gormay
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for staying at our hotel and for sharing those experiences with fellow travelers. You are correct in saying that this is the place to stay during Colt's games. I hope we can have the pleasure of welcoming you back to the hotel very soon. More 

Kansas cIty
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 19, 2015

While my son was going through cancer surgery at IUMED my wife and I stayed at the Staybridge Suites. Our stay turned from 7 days to 29 days and one of the only bright spots (aside from our son beating his cancer) was coming back to our room at night. The staff was incredibly accomodating always adding additional nights as... More 

Helpful?
Thank Larry R
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for your recent stay with us. I wish it could of been under better circumstances, but it is good to know that we were able to offer you excellent service during a tough time. We have the opportunity to serve so many different people for so many different reasons, it is a pleasure to know that... More 

Buckingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 15, 2015

Great long or short stay suites with great hospitality particularly the free afternoon snacks and beer!! Location is fantastic for Lucas Oil Stadium and downtown. We were there for Indy 500 and access to track and parade was easy

Helpful?
Thank GaryMChap
Munich, Germany
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 9, 2015

We choosed the hotel for our business trip because of the situation near Lucas Oil Stadium (we visited the pre season game Colts - Bears) and the location near Wholesale District. The rooms are fully equiped with kitchen, breakfast is ok and three times a week there is lunch for free.

Helpful?
Thank Reinhard F
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