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All 183 Indianapolis hotels

Staybridge Suites Indianapolis - City Centre

3.0 of 5 Hotel   |   535 S West Street, Indianapolis, IN 46225 (Downtown Indianapolis)
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Ranked #58 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 6, 2014
Jeri R Columbus, IN
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104 reviews from our community

Traveler rating
    48
    32
    15
    5
    4
See reviews for
25
22
5
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Columbus, IN
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

My husband and I had a very early morning appointment and since we live about 2 hours away we decided to stay the night to be closer. We chose this property because of the location, only 5 minutes from where we needed to be. The hotel clerk was very nice and helpful at check in with information and directions. The... More

Was this review helpful? Yes 1
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for taking the time to leave us your feedback. We certainly appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. We all hope to see you again when it's game time! Sincerely, Jason B Front Office Staybridge Suites Indianapolis... More

Cincinnati, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 28, 2014

I booked a suite here over the weekend with 4 of my friends. Unfortunately, I wound up getting sick and was unable to attend the concert. My friends left for the show and i went to bed between 9-10pm. At around 1am, my friends returned from the concert and woke me up to tell me about it. (They purposely woke... More

Was this review helpful? Yes 3
Greg E, General Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you for your response. We take great pride in our hotel and staff. As all previous reviews show that our service speaks for itself. After receiving numerous complaints from other hotel guests about loud music and fighting going on for a long period of time, we had no other choice but to ask you to vacate the room and... More

Fort Wayne, Indiana, United States
Top Contributor
80 reviews 80 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 28, 2014

The room was pretty spacious and clean, but overlooked a busy city street (which meant some loud noises at night). The pool must have been filled with saltwater and chlorine, because you could taste it when water would hit your face. The location is within walking distance to stadium, baseball field, and Circle Center, but is a little sketchy after... More

Was this review helpful? Yes
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank for choosing us during your visit to Indianapolis. We are happy to note all your comments and experiences. We are so sorry for any inconvenience you experienced during your stay. I have informed our head engineer about the feedback you gave us for the pool. We sincerely appreciate your comments and we look forward to seeing you again. More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 22, 2014

The Rooms were great for what we needed. the pantry didn't have much for a late night munchies session. And the breakfast was terrible. The food could definitely be better. You had french toast with no syrup, coffee with no creamer and to me that seemed like basic things. The hot food always seemed cold and no microwave available for... More

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IHGCare, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Dear Reet_Roo, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Heyworth, Illinois
Top Contributor
56 reviews 56 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 30, 2014

We stayed here at the last minute. If you want a great view if Lucas Oil Stadium, you want an odd number room. We were in 307 and it was a perfect view. The room was okay, however, the pull out bed came down and scratched the cabinet....it was obvious that everyone has had the same issue. The front desk... More

Was this review helpful? Yes 1
Houghton, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

This is one of the best rooms & hotels we've stayed at. The suite works great for our family of 6 - baby can nap while older kids watch tv or play games in living room. Great kitchen, free laundry facilities & use of the home theatre. Great breakfast. The pool was a bit chilly, but not enough to keep... More

Was this review helpful? Yes 2
Montvale
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2014

Staybridge Suites always provide a comfortable place to stay when in town for more than a day or two. The large refrigerator, stove, microwave and dishwasher add to the convenience of "living" in a hotel. Only complaint was that the parking lot is not large enough for the number of rooms.

Was this review helpful? Yes 2
Cleveland, Ohio
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

I visited Indianapolis for the first time in March for the 2014 NCAA Tournament at Lucas Oil Stadium (Tennessee vs Michigan, Louisville vs Kentucky) and it was great. The hotel is as close to the stadium as any hotel around it, and to get there all you have to do it go out the back door and through the parking... More

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Binghamton, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here just before an NCAA basketball tourney and learned all about how to erect bleacher seating in a football stadium from a traveling crew. Even though there was a lot of activity nearby, the hotel was quiet, accommodating, and convenient. The rooms were clean and spacious. The kitchenette was very clean with plenty of utensils etc. Breakfast was... More

Was this review helpful? Yes 1
Greg E, General Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank You for taking time to comment on your recent stay with us. We are pleased that you were happy with your stay with the exception of parking, I don't know if you were aware that we have a parking garage available once our surface lot is full. We hope you will return when your travel needs bring back to... More

Cincinnati
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2014 via mobile

Unbelievably surprised at the kindness and helpfulness of the night manager. I was very happy with the value. The breakfast was great, coffee was great and kids in our group loved the Movie room. "Our room was very nice and I liked the swimming pool" was the seven year old's perspective.

Was this review helpful? Yes 1
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Additional Information about Staybridge Suites Indianapolis - City Centre

Address: 535 S West Street, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Indianapolis - City Centre 3*
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Also Known As:
Staybridge Suites Indianapolis - City Centre Hotel Indianapolis

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