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Baymont Inn and Suites Indianapolis

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1540 Brookville Crossing Way, Indianapolis, IN 46239
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1 room 1 guest
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361 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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2 reviews
1 of 5 stars Reviewed yesterday NEW

The lady that checked me and my husband is is great but the day staff was rude disrespectful and just nasty never in all my staying at hotels have I been treated such as way I will never stay here again or tell any one else to stay here housekeeping barged into our room the lady could not speak any... More 

Was this review helpful? Yes
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

staff was very friendly and helpful. Beds were great. Good breakfast. Bathroom was tight but workable.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

Cindy C, Thank you for taking the time to review our hotel! We are pleased to read that you enjoyed your time with us, please feel free to call us directly at (317)322-2000 for any future lodging needs. Thank you & safe travels, Kaleigh Bruhn General Manager More 

Lowell, Indiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean, loved that they happily accept dogs; absolutely nothing bad to say about this hotel! Will stay here again when we are in the area!!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

Denise M, Being a pet friendly hotel is one of our biggest draws for our guests & their furry friends so we are happy to see that those accommodations met your standard of excellence. We look forward to seeing you during your next trip to Indy! Thank you & safe travels, Kaleigh Bruhn General Manager More 

Indianapolis
2 reviews
5 of 5 stars Reviewed 1 week ago

This is the 3rd time staying at this Baymont and I will return again. I can count on cleanliness and comfort within a budget.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

Phillip H, We are excited to read that our Baymont has become your go-to lodging option in Indianapolis! Please feel free to call us at (317)322-2000 for your upcoming reservations. We look forward to seeing you in the not so distant future! Thank you & safe travels, Kaleigh Bruhn General Manager More 

Bowling Green, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

We were here with a group of ladies from our church for a meeting at Lighthouse Baptist Church. Had a good stay at your motel. Will be back.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

302melindac, We are delighted to hear that your group enjoyed your time with us and are already planning your next visit! Please feel free to call us directly at (317)322-2000 to set up those arrangements. Thank you & safe travels, Kaleigh Bruhn General Manager More 

Sandborn
1 review
3 of 5 stars Reviewed 2 weeks ago

Overall the room was clean but the chair needed vacuumed and was badly stained, baseboards could have used a good cleaning and there were holes in the curtains. Service was good but employees should not be allowed to sit outside front entrance and smoke.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

S1549NQcherylh, I appreciate you taking the time to review our hotel and pointing out areas in which we can improve in. Please know that I have taken your observations to heart and will be addressing and correcting those issues promptly. I am confident that your next visit will reflect those improvements. Thank you & safe travels, Kaleigh Bruhn General Manager More 

Metro Minneapolis-Saint Paul, Minnesota
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Room smelled musty. Shower had mold and remnants of the previous guest(s?) = nasty. Got in at 11:30pm. Check out's at 11am. At 11:05am, while dressing to leave, house keeping knocked. I responded, "Just a moment." Housekeeper replied gruffly, "CHECK OUT'S AT 11am!" Find a different motel.

Was this review helpful? Yes
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

TravellingMis, First & foremost, I want to apologize for all of the issues that you endured during your stay. I would love a chance to further discuss your stay in greater detail, please call me directly at (317)322-2000. I look forward to speaking with you! Thank you, Kaleigh Bruhn General Manager More 

Albany, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Three night stay with family while attending a multi day event in downtown Indy. Easy 15 min drive to downtown. Small but clean room well equipped with all the essentials. Clean soft beds n pillows. Small clean bathroom. Very quite. Good wifi. Nice hot breakfast served in a very clean area with a nice lady regularly filling the food items... More 

Was this review helpful? Yes
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

jiffryi, We are excited to read that you have selected us as your "go-to" hotel when you visit Indy! It is always great to read that our guests are able to enjoy all of your amenities and feel at home. Please feel free to call us directly at (317)322-2000 for any future lodging needs. Thank you & safe travels, Kaleigh... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff...friendly place to stay and easy access to many places. Pool open 24/7 to adults a plus. Breakfast was GREAT... hot and many things to choose from...not the typical cereal in a big dispenser and bread! I'd recommend to all.

Was this review helpful? Yes
Kaleigh B, General Manager at Baymont Inn and Suites Indianapolis, responded to this review

Susan B, We appreciate your review of our hotel! We are thrilled that you enjoyed your time with us & look forward to seeing you in the future. Thank you & safe travels, Kaleigh Bruhn General Manager More 

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