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Baymont Inn and Suites Indianapolis

2.5 of 5 1540 Brookville Crossing Way, Indianapolis, IN 46239
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Certificate of Excellence 2014
Baymont Inn and Suites Indianapolis
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Baymont Inn and Suites Indianapolis
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215 reviews from our community

Traveler rating
    96
    75
    21
    13
    10
See reviews for
86
39
7
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Pittsburgh, Pennsylvania
2 reviews
1 of 5 stars Reviewed yesterday NEW

Hotel needs updates. Dirty carpet. Heroin OD 2 rooms down from me! Staff not prepared to deal, checked out that night.

Review collected in partnership with Baymont Inn & Suites

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Greencastle, Indiana
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We will stay at this Baymont again. The room was very clean, shower was wonderful and the bed very comfortable. They have the best breakfast and the service was great. I would suggest they get more carts for checking in and out with luggage but their elevator made this task easier. This is the best placed we have stayed and... More

Review collected in partnership with Baymont Inn & Suites

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Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

Hello, First & foremost, thank you for taking the time to review our hotel! We are happy to hear that your expectations were not only met, but surpassed. If you are ever in the area again, which as an experience traveler hope that you are, please feel free to give us a call at (317)322-2000 so we can set up... More

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here recently while visiting Indy. Staff was friendly. Room was clean, however we did have to kill a roach the first night. Did not see anymore during the two night stay but none the less that kept us on edge when relaxing in the room. The indoor pool is not heated so the water was quite cool so we... More

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

Hello, My name is Kaleigh Bruhn & I am the Front Office Manager at the Baymont Inn & Suites, I am disappointed to hear that you encountered an unwelcomed creature during your stay & that overshadowed the rest of your experience with us. I would love to find a way to rectify this situation & have another chance to prove... More

Louisville, Kentucky
1 review
4 of 5 stars Reviewed 1 week ago

We very much enjoyed our stay at Baymont. It was very beneficial to have breakfast included in the price of our daily stay. I usually stay with Holiday Inn or Staybridge Suites. The price and reviews made me check out Baymont. I joined the Wyndham Rewards Program and will continue to use Wyndham Properties in my travels from this point.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

kduke452, My name is Kaleigh Bruhn & I am the Front Office Manager at the Baymont Inn & Suites. First & foremost, congratulations on your anniversary! We are honored that you decided to spend your special day with us & were able to enjoy your time with us. If you are ever in the area again please feel free to... More

Madison, Wisconsin
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After a long day of driving we arrived at the Baymont Inn. It was a nice hotel with a nice pool. The room was pleasant with wi-fi and the morning breakfast was very satisfactory. I would highly recommend this hotel.

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

Charlie G, My name is Kaleigh Bruhn & I am the Front Office Manager at the Baymont Inn & Suites. I wanted to thank you for taking the time to evaluate our hotel, we greatly appreciate that! I am pleased to hear that you enjoyed your stay with us & if you are ever in town in the future please... More

Whitleyville,TN
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the reservation to the check out this hotel was great. Bed was comfortable. Clean room. Great stay for the price. Would stay again. The only part of our stay that was sub par was the breakfast. It was not bad just average.

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

tntays, My name is Kaleigh Bruhn & I am the Front Office Manager at the Baymont Inn & Suites. I am glad to hear that you enjoyed your time with us! We strive for excellence with every guest that walks through our doors, if you are ever in town again please feel free to give us a call directly at... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

During my stay at Baymont Inn I must stay that I has highly disappoint with how I was not able to sleep due to loud guest fighting down the hall on my floor. This had to go on for a couple of hours. In addition, I requested face towels for my room but there were none available so I had... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

cortez2014, My name is Kaleigh Bruhn & I am the Front Office Manager at the Baymont Inn & Suites. I am sorry to see that your stay with us was blemished by the nosiness & lack of towels. I would love for you to give me a call directly at (317)322-2000 to work out a way to rectify this situation.... More

Columbia, MD
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our second visit to the Baymont, the first visit two years ago went without an issue. Not so lucky this time. We stayed for 4 nights attending a family wedding event and the Baymont was nearest to the family activities. First the good: The motel is convenient, just of I-465, the room was clean and the bed comfortable.... More

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

Hello, My name is Kaleigh Bruhn & I am the Front Office Manager at the Baymont Inn & Suites. I am very upset to hear that you experienced such an unsatisfying time with us. On behald of our whole staff, we are sincerly apologetic that your standards of service was not met, we take great pride in the work that... More

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Additional Information about Baymont Inn and Suites Indianapolis

Address: 1540 Brookville Crossing Way, Indianapolis, IN 46239
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn and Suites Indianapolis 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Baymont Inn And Suites Indianapolis Hotel Indianapolis
Baymont Inn Indianapolis
Indianapolis Baymont Inn

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