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Baymont Inn and Suites Indianapolis

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1540 Brookville Crossing Way, Indianapolis, IN 46239
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Baymont Inn and Suites Indianapolis
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Baymont Inn and Suites Indianapolis
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280 reviews from our community

Traveler rating
    122
    97
    30
    18
    13
See reviews for
115
53
13
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • Russian first
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English first
  • All months
    (280)
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    (68)
  • Jun-Aug only
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Bloomington, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Clean room, nice breakfast, son loved the big tub in our suite. Loved it being pet friendly and with a very reasonable room charge!

Review collected in partnership with Baymont Inn & Suites

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We needed a hotel for a quick trip to Indy for a grappling tournament. I'm somewhat of a germ-a-phobe and very picky when it comes to where I stay, I also didn't want to pay alot for one quick night. Baymont was a prefect fit! Very reasonably priced for the area, service was great and the hotel room was clean... More 

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Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

TravelPartners7680, What a lovely review to read! We pride ourselves on delivering superior customer service at a reasonable price, a value that we strive for with all of our guests! It is always a delight to read that those efforts are being warmly received. We look forward to seeing you in the future! Thank you & safe travels, Kaleigh Bruhn... More 

A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago NEW

The hotel was decent enough untill i called the front door to tell them my toilet was stopped up. The clerk said she would be right up and when i opened the door she handed me a plunger. I have never had to plunge a toilet at a hotel.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

TripAdvisor Member, Thank you taking the time to write a review of our hotel. I will personally be speaking with the staff on how we handle the issues that were brought up during your stay. I hope that you will give us another chance in your future travels. Thank you & we hope to see you soon, Kaleigh Bruhn Front... More 

Evansville, Indiana
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

The front desk clerk was not very friendly. Our room smelled very musty smelling and smelled as if someone had been smoking in it (we are non-smokers). The roll-way bed was so poor, that our 7 year-old daughter that weights 60 pounds sunk through the mattress and hit the springs. She complained about how uncomfortable it was. While sitting near... More 

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

TravelswithKids47715, We are disappointed to read that your stay with us was riddled with issues. I would love a chance to get to speak with you on a more personal level on what we can do to rectify this situation. Please feel free to give me a call at (317)322-2000. Thank you & I hope to hear from you soon,... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Room was a bit odd because it was for handicapped. Pool was nice and warm and the front desk people specially the ones that work evening/night were very nice.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

TripAdvisor Member, Thank for reviewing our hotel! We are pleased to see that you enjoyed your time with us! Our customer service is the cornerstone of our hotel and it always great to read that our guests feel welcomed with us! For any future reservations please feel free to give us a call directly at (317)322-2000. Thank you & safe... More 

Tucson, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this location during recent NCAA Final Four Tournament. Very nice hotel with up to date rooms, free full hot breakfast, free WiFi, free parking, mini-fridge & microwave. Everything you need at much more affordable prices than large downtown hotels. The hotel was about 7-8 miles from downtown and very easy to get there without taking the freeway. Taking... More 

Was this review helpful? Yes
Kaleigh B, Front Office Manager at Baymont Inn and Suites Indianapolis, responded to this review

Wesley, Thank you for writing that wonderful review! It is always encouraging to hear that our guests feel that they are getting the most out of their dollars when they stay with us. Our staff is dedicated to delivering excellent hospitality to every guest that walks through our doors. I am also excited to read that you got to enjoy... More 

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