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All 182 Indianapolis hotels

Candlewood Suites Indianapolis Dwtn Medical Dist

2.0 of 5 Hotel   |   1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
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Ranked #80 of 182 hotels in Indianapolis
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Ruby B Jerusalem, Yerushalayim, Israel
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85 people have reviewed this hotel

Traveler rating
    31
    30
    13
    5
    6
See reviews for
21
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Jerusalem, Yerushalayim, Israel
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Candlewood Suites in downtown medical district for six months, and although we did not have a hand in choosing it as it was chosen by my husband's host, we fell in love with it. The room was spacious with even a storage. The reception staff was always responsive and pro-active. They are quite proficient in what... More

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you very much for taking the time to review your experience while staying at our facility. I am pleased that both the hotel's amenities, and staff, exceeded your expectations. Don Hilton General Manager More

New York
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Start with the good bits. It was cheap. The staff are very nice and helpful. Now for the other bits. The place is fairly tired and has an odd odor of stale cigarettes, dirty carpets and un-emptied refuse cans. Its a drive or cab ride to downtown ($15 each way). Downtown hotels are a better bet for business.

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

I am sorry to hear that your experience with our facility was not an overwhelmingly positive one. The Candlewood Suites brand is not for all travellers. By its nature, the Candlewood Suites is an economically based extended-stay hotel within the IHG brand of hotels. Our location has many 'business' travellers who regularly stay with us. Different travellers have different needs... More

Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed February 18, 2014

We stayed here for only one night but saw how great it would be for a longer period of time! We had two rooms--three adults were very comfortable in the two-bedroom suite and it was the same for the two of us in the one bedroom. The one-bedroom suite was very spacious (parents could sleep in a separate room and... More

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for taking the time to review your recent stay at our facility. I am pleased that you were happy with your accommodations while here and acknowledge how this concept would be well-suited for extended-stay guests. For those not familiar with the Candlewood Suites brand/concept, it is designed for guests needing long-term accommodations. Unlike the Staybridge, sister concept with... More

Indiana, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2014

Strike One: Priority Club merged another customer's account with mine during the online reservation process. I have a hard time believing my information is secure when I now have access to another club member's address, phone #, and email. Strike Two: Parking lot and sidewalks had over 6" of snow, and no salt or plow in sight. Parking was a... More

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

I am sorry to hear of your experience at our facility. I cannot speak to the 'First Strike' mentioned with your profile being linked with another person's though the IHG Rewards desk. If a reservation is made through the hotel directly, we are trained to look for previous profiles within the IHG network. If found, this information will be confirmed... More

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

One of our employees recently stayed at the Candlewood Suites and was very impressed. We chose this based on price and proximity to IUPUI. She stayed in a huge room and the employees were extremely friendly. She felt safe, even though she was traveling alone. Would recommend this to others and we will be using this hotel for future trips.

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

I am pleased that your employee had a memorable experience while at our location. Our room square footage is the largest in Indianapolis. While no location is without issues, there has not been a single incident of guest safety being compromised during my 15-month management of property. I am pleased we will be your hotel of choice when returning to... More

Middletown, Ohio
2 reviews
5 of 5 stars Reviewed February 2, 2014

Spent one night. Amazing price for such a spacious room! Free wifi and nice staff. Very clean rooms. Everything was worth the price. Only thing I would suggest: maybe have some side doors with room key access to get inside the building.

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for taking the time to review your recent stay. I am pleased that our location exceeded your expectations. Based on building configuration, and age, there is only one plausible location in which to place an additional entrance. However, the building superstructure prohibits the ability to do so. I hope that when you return to Indy, the Candlewood Suites... More

South Bend, Indiana, United States
Senior Reviewer
9 reviews 9 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 26, 2013

All was good here except for the noise from within the building. Our room near the elevators running all night, resulted in only a few hours sleep. However The service, cleanliness and room size were worth the price

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Dear Mike S, Thank you for your stay with us and reviewing our property. I appreciate your compliments on our service, cleanliness and room size. I sincerely apologize for the noise challenges you have encountered. We deeply regret that these aspects have negatively impacted your overall experience with us. Guest comfort is of the utmost concern to us and our... More

Farmington Hills, Michigan
Contributor
19 reviews 19 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 24, 2013

Stayed here for a weekend wedding. The rest of the family stayed in hotels 2 miles away where they paid up to twice the price, paid over $20 for parking and then also had to pay for wifi. We had free parking, plenty of room and free wifi. Invited family to come back and hang out in our spacious room... More

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thanks for taking the time to provide an account from your recent stay at our facility. Our hotel is an exceptional value when compared to many other Indianapolis locations; however, there are many factors for a guest to consider: price, location from desired destination, amenities (WiFi, parking, breakfast, restaurant(s), etc...), etc... I encourage persons to do their homework before booking... More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed October 13, 2013

I stayed in the hotel for a bachelorette party. Beside the smell of stale cigarette smoke,the environment was welcoming. I was impressed with the size of the room. By the looks of it, the room was clean. However, when I woke up the next morning I had small red bites all over my legs. By reading other reviews, I noticed... More

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for taking the time to provide feedback from your recent stay at our facility. Our location takes any claim of potential bug bites, bed bugs, etc... very seriously and investigates immediately. Our housekeeping staff is trained to look for signs of any such infestation. Similarly, our pest control company, Gold Seal, regularly treats our location as a preventative... More

Boothbay, Maine
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 11, 2013

I was very impressed when I opened the door to my room in this all-suite hotel! I am accustomed to "mini-suites" where bed, couch and kitchenette are all in one space. This was virtually a one-bedroom apartment with a living room/kitchen and a real bedroom down the hall, as well as several size full closets. I had a conference rate... More

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for taking the time to write a lengthy, and very favorable, review of your recent stay at our facility. The brand is in the transitional phase of getting rid of the previous bed comforters, in favor of a new standard bedding package. I hope that if you should return to Indy, the Candlewood Suites Medical District is your... More

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Additional Information about Candlewood Suites Indianapolis Dwtn Medical Dist

Also Known As:
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis City Centre Hotel
Candlewood Suites Indianapolis
Candlewood Indianapolis
Indianapolis Candlewood Suites
Indianapolis Candlewood
Address: 1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 182 hotels in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Indianapolis Dwtn Medical Dist 2*
Official Description (provided by the hotel):
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel in downtown Indianapolis is near the Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum offer history buffs the chance to soak up the heritage of Indiana. For sports enthusiasts, the Indianapolis Motor Speedway and Conseco Fieldhouse are just minutes from our hotel. The Indiana Zoo and White River State Park offer fun for the whole family. For business travelers, our hotel in downtown Indianapolis is near the Indianapolis International Airport and offers free high-speed Internet access, a Business Center and three meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters, while South Grove Golf Course offers a great place to unwind. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A Fitness Center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. Call today to take advantage of our great Indianapolis hotel deals. ... more   less 
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