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Candlewood Suites Indianapolis Dwtn Medical Dist

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1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
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Candlewood Suites Indianapolis Dwtn Medical Dist
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Candlewood Suites Indianapolis Dwtn Medical Dist
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103 reviews from our community

Traveler rating
    38
    36
    17
    5
    7
See reviews for
24
20
6
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Candlewood suites was ideally located next to the hospital district. I called to make reservations, requested and received special government rates, which is nice on a fixed per diem. The room was better than most, and the bed was much more comfortable than most hotel beds. My suite had a living room and bedroom with a tv in each.... More 

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Chicago, Illinois
1 review
4 of 5 stars Reviewed February 24, 2015

I tagged along with my husband who was attending a convention. The hotels downtown were booked, so we stayed here, and I'm glad we did. The staff members were friendly and helpful. We made liberal use of the $5 shuttle service heading in and out of downtown multiple times a day. The shuttle was always prompt, picked us up outside... More 

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

KateDCC, Thank you for taking the time to provide feedback from your recent stay at our facility. I am pleased that the staff and hotel amenities exceeded your expectations during your stay. Want to wish you the best with the remainder of your pregnancy. Hopefully, you will manage to get some sleep once you return home. DH General Manager More 

1 review
1 of 5 stars Reviewed February 11, 2015

After having a tragic event happen to my home, our insurance company set us up here...from the first night we had issues...front desk person did not know how to check us in, so we had to wait for an hour...then the floor kept having a rotten food smell, complained twice and it took the manager over 4 hours each time... More 

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

TPierson1, It saddens me to hear of those issues experienced while at our location. Upon further investigation of your check-in, your insurance carrier failed to send over a credit card authorization form to location in order to secure payment for said stay. In lieu of this information, it is standard practice to ask any guest of the facility for a... More 

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2014

My boyfriend and I stayed here and was very impressed with the suite. It was bigger than my own apartment. It is quiet also because it is away from the main roads. I really liked that they had free laundry room use. I will definately stay there again.

Was this review helpful? Yes 1
Buffalo, Wyoming
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2014

These are apartments, not rooms! You get a full sized kitchen with everything but an oven, a large living room, separate bedroom and the bath. It felt like it was bigger than my house! I was staying here because my son had an unexpected hospitalization. I appreciated the huge suite of rooms because some of us could sleep in peace... More 

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Cincinnati, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed here for a sold out Colt's game recently. The outside and lobby of the hotel were ok. Nothing spectacular. There are frozen meals available for purchase to take to your room which was nice after the game. Our King room was nice and spacious. The kitchen and living area were very clean. Room was nicely lit and very... More 

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South Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2014

We enjoyed our stay at this hotel. The staff was polite and helpful. As this is an extended stay hotel but most of the guests attending the big convention were not used to this, the staff made sure to offer fresh towels and bedding by just asking. I looked up the facility before our trip. Having a full refrigerator with... More 

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Muncie, Indiana, United States
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 19, 2014

The only negative to this Hotel is that it isn't really all that easy to find if you aren't from the area. We stayed there when my wife had to have surgery at Methodist Hospital and we needed a place for family to be able to get away from time to time and recharge their batteries. The price was considerably... More 

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thomas R, Thank you for taking the time to provide feedback from your recent stay at our facility. Despite the location being here for many years, many GPS systems have difficulty locating the address. Indianapolis has several 'White River Parkway' streets. It is very important that the address, 1152 N. White River Parkway W. Dr., is entered. If address fails... More 

Dayton, Ohio
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

We stayed for three days while attending a convention. The staff warmly greeted and welcomed us to Indianapolis answered all questions and made sure we would be comfortable for our stay. When we went to our rooms they were very clean and decorated nicely and the kitchen was fully equipt for all our needs. The hotel was very close to... More 

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Jesstiffpaul, Thank for taking the time to leave the very positive feedback from your recent stay at our facility. It is always great to hear that we met, and exceeded, a guests' expectations. We hope that when you return to the Indianapolis area again, our Candlewood Suites is your hotel of choice. Don Hilton General Manager More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2014

This suite hotel is very outdated with old worn out pillows and scratchy sheets. Our mattress needed to be replaced. While the hotel staff was great, even that couldn't make this stay better. We checked out after one night and found a much more comfortable place to stay. It needs a drastic renovation!

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

John, I am sorry to hear that our accommodations were not to your satisfaction. Especially in regards to the bedding package. Unfortunately, guests can vary in their likes/dislikes regarding pillow/mattress firmness, sheets, etc... In response to the 'assisted living' reference. Due to our proximity to Indianapolis hospitals (Methodist, IU, Eskanazi, Riley Children, etc...), we do have guests of the facility... More 

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