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All 184 Indianapolis hotels

Candlewood Suites Indianapolis Dwtn Medical Dist

2.0 of 5 Hotel   |   1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
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73%
Ranked #83 of 184 hotels in Indianapolis
A recent review
4 of 5 stars Reviewed May 30, 2014
WF1Gontour Reigate, United Kingdom
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88 people have reviewed this hotel

Traveler rating
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    14
    5
    6
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21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
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English first
Reigate, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2014

Ok ..I may be an IDIOT for posting this but.... This hotel is the best place to stay for any activity (especially the 500) at IMS. Not only Is it the closest 'decent' hotel nearby but you can cycle to the track in 15 minutes and avoid the monumental traffic issues that over 350,000 people create. The suites are large... More

Was this review helpful? Yes 3
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for providing feedback from your recent stay at our facility. We appreciate the recommending of our facility to fellow travelers. The hotel is presently working with local providers to update both its Internet speeds and TV channel lineup, with some HD programming. The Candlewood Suites brand is that of an extended-stay nature. Housekeeping services are performed after the... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2014

My wife and I went to watch a game at the Lucas Oil Stadium and spent the night here. They offered shuttle service to and from and after the game we enjoyed a nice drink in their bar. We slept very well though the beds are kind of on the hard side.

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for taking the time to leave feedback from your recent stay at our facility. I am pleased that you found the shuttle a nice amenity to get you to/from your downtown destination. Everyone has their preferences as to bed types. I am sorry that ours were more firm than you prefer. If you should return to the area,... More

Birmingham, United Kingdom
Top Contributor
103 reviews 103 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 24, 2014

I travel from the UK twice a year to the US.This was my first visit to a candlewood hotel. On this experience it will be my last.I stayed 3 nights. Whilst the suites were large and had everything required, i was not impressed with cleanliness. I found a dead bug on my floor and one in the curtains, even when... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Dear Roger186402, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the cleanliness of the room. We are also sorry you were not satisfied with the service you received from our staff. The feedback we... More

Jerusalem, Yerushalayim, Israel
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2014

We stayed at the Candlewood Suites in downtown medical district for six months, and although we did not have a hand in choosing it as it was chosen by my husband's host, we fell in love with it. The room was spacious with even a storage. The reception staff was always responsive and pro-active. They are quite proficient in what... More

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you very much for taking the time to review your experience while staying at our facility. I am pleased that both the hotel's amenities, and staff, exceeded your expectations. Don Hilton General Manager More

New York
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 28, 2014

Start with the good bits. It was cheap. The staff are very nice and helpful. Now for the other bits. The place is fairly tired and has an odd odor of stale cigarettes, dirty carpets and un-emptied refuse cans. Its a drive or cab ride to downtown ($15 each way). Downtown hotels are a better bet for business.

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

I am sorry to hear that your experience with our facility was not an overwhelmingly positive one. The Candlewood Suites brand is not for all travellers. By its nature, the Candlewood Suites is an economically based extended-stay hotel within the IHG brand of hotels. Our location has many 'business' travellers who regularly stay with us. Different travellers have different needs... More

Nashville, Tennessee
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 of 5 stars Reviewed February 18, 2014

We stayed here for only one night but saw how great it would be for a longer period of time! We had two rooms--three adults were very comfortable in the two-bedroom suite and it was the same for the two of us in the one bedroom. The one-bedroom suite was very spacious (parents could sleep in a separate room and... More

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for taking the time to review your recent stay at our facility. I am pleased that you were happy with your accommodations while here and acknowledge how this concept would be well-suited for extended-stay guests. For those not familiar with the Candlewood Suites brand/concept, it is designed for guests needing long-term accommodations. Unlike the Staybridge, sister concept with... More

Indiana, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2014

Strike One: Priority Club merged another customer's account with mine during the online reservation process. I have a hard time believing my information is secure when I now have access to another club member's address, phone #, and email. Strike Two: Parking lot and sidewalks had over 6" of snow, and no salt or plow in sight. Parking was a... More

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

I am sorry to hear of your experience at our facility. I cannot speak to the 'First Strike' mentioned with your profile being linked with another person's though the IHG Rewards desk. If a reservation is made through the hotel directly, we are trained to look for previous profiles within the IHG network. If found, this information will be confirmed... More

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

One of our employees recently stayed at the Candlewood Suites and was very impressed. We chose this based on price and proximity to IUPUI. She stayed in a huge room and the employees were extremely friendly. She felt safe, even though she was traveling alone. Would recommend this to others and we will be using this hotel for future trips.

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

I am pleased that your employee had a memorable experience while at our location. Our room square footage is the largest in Indianapolis. While no location is without issues, there has not been a single incident of guest safety being compromised during my 15-month management of property. I am pleased we will be your hotel of choice when returning to... More

Middletown, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 2, 2014

Spent one night. Amazing price for such a spacious room! Free wifi and nice staff. Very clean rooms. Everything was worth the price. Only thing I would suggest: maybe have some side doors with room key access to get inside the building.

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Thank you for taking the time to review your recent stay. I am pleased that our location exceeded your expectations. Based on building configuration, and age, there is only one plausible location in which to place an additional entrance. However, the building superstructure prohibits the ability to do so. I hope that when you return to Indy, the Candlewood Suites... More

South Bend, Indiana, United States
Senior Reviewer
10 reviews 10 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 26, 2013

All was good here except for the noise from within the building. Our room near the elevators running all night, resulted in only a few hours sleep. However The service, cleanliness and room size were worth the price

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Dear Mike S, Thank you for your stay with us and reviewing our property. I appreciate your compliments on our service, cleanliness and room size. I sincerely apologize for the noise challenges you have encountered. We deeply regret that these aspects have negatively impacted your overall experience with us. Guest comfort is of the utmost concern to us and our... More

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Additional Information about Candlewood Suites Indianapolis Dwtn Medical Dist

Address: 1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Indianapolis Dwtn Medical Dist 2*
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Also Known As:
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Indianapolis
Indianapolis Candlewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel in downtown Indianapolis is near the Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum offer history buffs the chance to soak up the heritage of Indiana. For sports enthusiasts, the Indianapolis Motor Speedway and Conseco Fieldhouse are just minutes from our hotel. The Indiana Zoo and White River State Park offer fun for the whole family. For business travelers, our hotel in downtown Indianapolis is near the Indianapolis International Airport and offers free high-speed Internet access, a Business Center and three meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters, while South Grove Golf Course offers a great place to unwind. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A Fitness Center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. Call today to take advantage of our great Indianapolis hotel deals. ... more   less 
Number of rooms
125

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