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Candlewood Suites Indianapolis Dwtn Medical Dist

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1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
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Candlewood Suites Indianapolis Dwtn Medical Dist
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leesburg, Virginia
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room was clean, price was right. Staff wasn't overly helpful or friendly, but interaction was minimal. There is a small store located in lobby area for your use. Location is convenient to local attractions and restaurants. Would stay again.

Was this review helpful? Yes
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 days ago NEW

We're locals from Westfield; however, Sunday night Colts games mean my husband who's on staff at the IU School of Dentistry gets only about 3 hours sleep if we drive home following a late night Colts game. What a treat to find Candlewood Suites so near Lucas Oil Stadium, super convenient to the IUSD, and with free onsite parking. I... More 

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Barbara S, I regret that we will need to be content with a 4-Star rating in this particular case. Given the conclusion time of Colt's night games, and traffic patterns around the stadium, running shuttle service to this destination is not practical, nor efficient, with our 10-passenger shuttle. Our best suggestion is to use one of Indy's fine taxi services... More 

Upper
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has spacious suites which are the size of an apartment. My room was clean and had all the amenities I needed. The hallway carpets do have some stains. The fitness center was extremely nice with top notch equipment. Would stay here again.

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

buckeyeblazer, We greatly appreciate the feedback from your recent stay at our location. This location, being a previous apartment complex, has the largest square footage rooms in the city. Given our 12-story facility, and 142 guest rooms, keeping up with carpets is a monumental task. We have a company hit four floors per month, resulting in a quarterly cleaning of... More 

Fort Wayne, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The property was very clean inside and out, and conveniently located close to IUPUI and the hospitals. The rooms were spacious and clean, with all necessary amenities. The staff were attentive to any question or need. I was very impressed. We found ample parking and the location seemed safe, even though it was downtown. Accommodations were affordable too!

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Wendy M, Thank you for taking the time to put together feedback from your recent stay at our location. It is always great to hear when a guest leaves our facility impressed. We hope to have the opportunity to serve you again. DH General Manager More 

ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Awesome hotel with spacious rooms, very close to hospitals, and downtown. You won't be disappointed with Your stay, also has suttle service. Great front desk staff.... Enjoy your stay at this wonderful place.

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

JamesB, It is always great to hear that the hotel/staff 'fired on all cylinders' in respect to a guest's stay. We hope to have the pleasure of serving you again in the future. D Hilton General Manager More 

Evansville, Indiana
2 reviews
4 of 5 stars Reviewed May 26, 2015

I routinely go to appointments to I U hospital and Candlewood Suites is located close to both the medical district and also the downtown area which is convenient for going to restaurants or shopping. T, the staff are couhe suites are comfortably sized and well kept ,the staff are courteous and very helpful.I think this Hotel is a great value... More 

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

jpindiana2015, I am glad that our location frequently serves you for your hotel needs when in Indianapolis. As mentioned in several replies, the hotel's economy-based, extended-stay format, while being economical for persons, may not offer some amenities that other 'limited service' brands do. Please do your homework when traveling and making a hotel choice, taking into consideration: price, location in... More 

Sydney, Australia
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 24, 2015

Stayed for the Indianapolis 500 race and was good value, staff pleasant and helpful with advise on what to see and do. Located just out of town with clean amenities and spacious rooms has a pool but was not working sheets and bathroom and kitchen nice and clean.

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

mikexyl, I appreciate your taking the time to provide feedback from your recent stay at our facility. For persons reading this review, the pool located on the property belongs to the hotel's sister property, which allows usage by the Candlewood Suites' guests. I regret that it was not available for your usage during your stay. D Hilton General Manager More 

Pittsburgh, Pennsylvania, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 28, 2015

This Candlewood suites was ideally located next to the hospital district. I called to make reservations, requested and received special government rates, which is nice on a fixed per diem. The room was better than most, and the bed was much more comfortable than most hotel beds. My suite had a living room and bedroom with a tv in each.... More 

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Nathan, Thank you so much for providing a thorough review of your recent stay at our facility. I am pleased that you found many of the hotel amenities to be satisfactory. Many persons unfamiliar with the Candlewood Suites branding may find the lack of some amenities, of a concern. For persons looking for an extended-stay concept; however, offering a few... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

I tagged along with my husband who was attending a convention. The hotels downtown were booked, so we stayed here, and I'm glad we did. The staff members were friendly and helpful. We made liberal use of the $5 shuttle service heading in and out of downtown multiple times a day. The shuttle was always prompt, picked us up outside... More 

Was this review helpful? Yes 1
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

KateDCC, Thank you for taking the time to provide feedback from your recent stay at our facility. I am pleased that the staff and hotel amenities exceeded your expectations during your stay. Want to wish you the best with the remainder of your pregnancy. Hopefully, you will manage to get some sleep once you return home. DH General Manager More 

1 review
1 of 5 stars Reviewed February 11, 2015

After having a tragic event happen to my home, our insurance company set us up here...from the first night we had issues...front desk person did not know how to check us in, so we had to wait for an hour...then the floor kept having a rotten food smell, complained twice and it took the manager over 4 hours each time... More 

Was this review helpful? Yes
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

TPierson1, It saddens me to hear of those issues experienced while at our location. Upon further investigation of your check-in, your insurance carrier failed to send over a credit card authorization form to location in order to secure payment for said stay. In lieu of this information, it is standard practice to ask any guest of the facility for a... More 

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