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All 184 Indianapolis hotels

Hilton Garden Inn Indianapolis Downtown

3.0 of 5 Hotel   |   10 East Market Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #17 of 184 Hotels in Indianapolis
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Mark G
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464 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel overall is nice. Great location near the circle. Walking distance to almost everything. A few issues like the shower turning hot then cold all of a sudden. The last morning no hot water at all. The key card didn't work one night. The restaurant staff were very nice and attentive. The front desk staff were very friendly. Free... More

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Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I can't say enough GOOD things about Hilton Garden Inn, downtown Indianapolis!!! I was there to set up for a corporate business luncheon. Everyone from Troy, the valet, to Andre, the maintenance man, was exceedingly helpful and courteous! This was my first stay at the Hilton, downtown, but won't be my last!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for a wonderful review of our hotel. WOW!!!!! My staff and I really appreciate the positive comments about our hotel and staff. Your comments plays a big part of having high morale knowing we are providing excellent service which in turn gives you a memorable experience. Please let me know next time you are in town so i... More

Louisville, Kentucky
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is very conveniently located for Bankers Life Fieldhouse, it is about a 5 minutes walk. It is very convenient to the "circle" as well. Staff were very nice. The bartender opened early so we could have a drink before meeting some folks for dinner. Rooms were clean. Beds comfortable. Only complaint about the room would be the sheets were... More

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HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for a wonderful review. Let me first thank you for all the wonderful things you relayed. Now let me apologize about the lobby. We had a couple of heating pumps go down on us. Since the cold weather kicked in so early the other functioning pumps could not keep up as we would have liked. They are being... More

Senior Contributor
25 reviews 25 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A renovation of a former bank with interesting architecture. Walking distance to many restaurants, monument square and shopping. Staff friendly and helpful. Loved the full size windows! Comfortable beds with lots of pillows.

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HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for a wonderful review. Our building is a registered historic building. I appreciate you pointing that out in your review. We have a different look then the normal HGI. However, we do still have all the upgraded amenities you would expect. Our hotel is very unique, and we do our best for you to have a memorable experience... More

Guaynabo, Puerto Rico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, Quite, Exellent location, Friendly front desk, Easy Access to and from Airp. Across the street from the circle, walking distance to major restaurants, Theatre, CVS, Parking, The Market Mall. 20 min ride to Keyston Mall, the INDY SPEEDWAY (Must see) and Airp.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for such a wonderful review. Everything you mention in your review is what we work for every day. We strive to be consistent in cleanliness/service in order for our guests to have the best possible experience. Next time you visit please let me know, so I can thank you personally. Sincerely, Richard Letko-GM More

Seymour, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My family & I walk the Ovarian Cancer Walk each year in September. I have stayed at the Hilton and the Hilton Garden Inn in Indianapolis. I prefer the Hilton Garden Inn as opposed to the Hilton. The rates are cheaper and the rooms are just as nice, if not nicer and closer to the City Market where the walk/run... More

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for the terrific review of our hotel. Wow what a great review. We really appreciate your positive comments. Those comments lifts the morale of our staff knowing you had a wonderful experience thanks to their service. Please let me know when you visit again. Sincerely, Richard Letko-GM More

Monrovia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden in is conveniently located right off of the Circle in downtown Indy! The staff and our accomodations were perfect. We really appreciated the courteous and helpful Valet service folks. They don't offer transprotation to downtown venues. Its the only thing that keeps this Hilton from being perfect!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for the terrific review of our hotel. We do our best to put the right people in place to give our guests the best possible experience we can offer. Your comments let us know we do have the right staff. Sorry about the not having our own transportation, but if you were not aware for $5 a taxi... More

Cincinnati, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for the Monumental Marathon. The location was perfect and the room was very comfortable. We had a corner room with windows on two sides. While my husband was running between mile 3 (right in front of the hotel) and mile 26, I enjoyed sitting in the lounge chair with my feet up and the sun... More

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HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for the review of our hotel. As you know the city and hotel was very busy during the monument marathon weekend. With all that traffic we should have turned more heaters on in the lobby. I apologize for that, but I was glad to see that did not ruin your experience. Please let me know when you visit... More

Naperville, Illinois
Top Contributor
110 reviews 110 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just as nice as the first time; an older hotel with lots of classic architectural features. Comfortable rooms, well appointed bathrooms, high quality linens and an excellent location. This trip we opted to include breakfast in the room rate and it's good value - a nice selection on the breakfast buffet and made to order omelettes, though the rather small... More

Was this review helpful? Yes 1
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for the review of our hotel. We really strive to be consistent in service giving the best experience possible. Reading your comments lets me know we are doing just that. Please let me know when you visit again so I may by you a drink. Sincerely, Richard Letko-GM More

1 review
5 of 5 stars Reviewed 3 weeks ago

Three of us came to run the IMM last weekend. The room was large and comfortable with plenty of space for a rollaway. But what really made it a great stay was the staff. Everyone -- front desk, valet, housekeeping was friendly and went out of their way to help. They even offered a late check out to allow time... More

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Thank you for the review of our hotel. You stayed at a very busy time in our city and for the hotel. I was please to read we still provided the service needed for you to have a great experience. We hope to see you again next year, We will be looking for you.... Sincerely, Richard Letko-GM More

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Additional Information about Hilton Garden Inn Indianapolis Downtown

Address: 10 East Market Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Downtown 3*
Number of rooms: 180
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Also Known As:
Hilton Garden Inn Indianapolis Downtown Hotel Indianapolis
Indianapolis Hilton Garden Inn
Hilton Indianapolis

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