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All 183 Indianapolis hotels

Hilton Garden Inn Indianapolis Downtown

3.0 of 5 Hotel   |   10 East Market Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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84%
Ranked #13 of 183 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Kristopher K Fort Wayne, United States
  • Reviews (419)
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419 people have reviewed this hotel

Traveler rating
    218
    134
    45
    16
    6
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76
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180
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Fort Wayne, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is well maintained and offers good views of downtown Indy. It is close to many restaurants and Monument Circle. The staff was friendly and helpful. The bed was comfortable. We did not wake up stiff as we have in some hotels.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Kristopher K, It is really outstanding to read that our staff is being so consistent in giving a great experience. I truly appreciate you spreading the word. It not only lifts my spirits, but the entire hotels. I hope to make you acquaintance next time in town, Sincerely, Richard Letko-GM More

Plainfield
1 review
5 of 5 stars Reviewed 5 days ago NEW

You will love staying here as it is right at the circle and the employees are amazing. The hotel is very quiet easy check in and out. Valet is the way to go when parking too. And ask for Andre he is amazing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Kateri B, We love, love, love hearing comments like yours. Thank you so much for taking the time. We do a great job in retaining our employees, but there are times when they move on. We recently hired Andre. It appears from your comments he has the qualities we look for to give a great experience while at our... More

Prospect, United States
1 review
3 of 5 stars Reviewed 1 week ago

Canceled my reservation day of arrival, then couldn't find in even with number!! Charged me for another persons room as well as mine, didn't find the $1049.49 charge until I checked my Credit card at home

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

We apologize that we did not meet your expectations. Our goal is to do our best to give every guest a positive experience while at our hotel. We are investigating your credit card complaint, and if there was a mistake on our part we will make sure we address it immediately. Sincerely, Richard Letko More

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

Convenient to nearby eateries yet within walking distance of Gencon. Highly recommended! Service was excellent! Room was much larger than what we expected! Very clean. Internet was fast. The airport valet was friendly and very timely.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Bernie K, WOW..."The Best Hotel in GenCon " WOW AND THANK YOU!!!! I wrote the same comment earlier to another GecCon guests but I truly meant it…We really appreciate you staying with us during a very busy , but fun time in our city. We are glad you had a wonderful experience not only at our hotel, but in... More

Reading, United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome rooms - about 5 blocks from GenCon/Convention Center but it gets you out of the crowd. Some good places to eat right within the block - Rooms are large and comfy. Nice area. Will return to this hotel if I ever come back to the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear James E, We really appreciate you staying with us and taking the time to write a review. There are a lot of choices in our city, and we appreciate you staying with us. That is why we want to give the best experience possible so you will return. My staff and I hope to see you next time you... More

Indianapolis, Indiana, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is such a great location! Right on the circle and clean easy walking to Lucus Oil and Bankers life. The building it's self is beautiful as they kept the original detail from before. The rooms were great size. The bathroom left some to be desired but not bad over all. The staff was above and beyond friendly. Every... More

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Dorothy R, Thank you for such a outstanding review. Your comments really make all of us proud knowing we are making a difference. I feel our staff is some of the best in the industry, and your comments really confirms we really care. Sincerely, Richard Letko-GM More

illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the valet guy to the homeless people on the street, everyone was nice. We were in town for GenCon and really enjoyed being in Indy. The hotel was an old building but they have it bright and clean and you don't notice how old the building is. The suite was clean with a beautiful skylight. No complaints at all.... More

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear hpyw2, Thanks for staying with us during a very busy , but fun time in our city. We are glad you had a wonderful experience not only at our hotel, but in our city. I hope we will see you again same time next year safe travels. Sincerely, Richard Letko-GM More

Pevely, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Here on busines for 1 night. Good location in the city with walking distance to many things. Felt safe. Food quality very good, fast room service, nice staff in the restaurant and front desk. A deal breaker for me is the quality of the mattresses and this wasnt up to par.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear, Michaela V, Thanks for taking time to review our hotel. We appreciate all the positive you commented on. We realized that there is no in-between when it comes to our beds. You either like them or hate them. It bothers me to hear that maybe a deal breaker so next time you are in town let me know and... More

Lubbock, TX
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like so many HGIs, this property is excellent. Clean, convenient, friendly... couldn't ask for more. A word to other business travelers who rely drugstores for travel needs, there are two CVS stores within a few blocks and both close very early (6 or 7pm). Otherwise there is nothing within walking distance if you need snacks/drinks/toiletries.

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear ajlbb, Thank you for a great review. You are correct that there are 2 drugstores that are very close yet they do close early. We also have a small pantry located next to the front desk. It is small, but we do try to stock it with as many items as possible. If we over looked anything or have... More

Milwaukee, Wisconsin
Top Contributor
136 reviews 136 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The most interesting thing about this hotel is the building. It was a refurbished old bank building. They kept many charming old touches, which makes it a very interesting place and definitely a cut above a standard cookie-cutter new building. I had a perfectly fine stay and would gladly go there again. A few suggestions, though, on how ti improve:... More

Was this review helpful? Yes
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear KenMKE, Thanks for the detailed review, I want to apologizes for the issues you had, but appreciate you letting us know and still giving a wonderful review. I will make sure we review your comments and do the best we can to fix or at least do our best to make them better. Sincerely, Richard Letko-GM More

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Additional Information about Hilton Garden Inn Indianapolis Downtown

Address: 10 East Market Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Downtown 3*
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Also Known As:
Hilton Garden Inn Indianapolis Downtown Hotel Indianapolis
Indianapolis Hilton Garden Inn
Hilton Indianapolis

121 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Indianapolis #9 Family Hotel in Indianapolis #15 Business Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
Luxury and value combine in this historic building in downtown Indianapolis. Oversized guest rooms with picture windows, refrigerators, microwaves and complimentary Wi-Fi ensure a comfortable and convenient stay experience. ... more   less 
Number of rooms
180

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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