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All 185 Indianapolis hotels

Residence Inn Indianapolis Northwest

3.0 of 5 Hotel   |   6220 Digital Way, Indianapolis, IN 46278
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Ranked #19 of 185 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
  • Reviews (93)
  • Photos (45)
  • Amenities
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  • Room tips (16)
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93 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for an out of state wedding. Everyone was so nice. The breakfast was very good with many choices. The coffee was excellent. The room was nice and clean. We really enjoyed our stay. we would stay there again.

Was this review helpful? Yes
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello Lyndia E, I wanted to thank you for offering your feedback from your most recent stay with our property. I am very glad to hear that during your time here for the wedding, the hotel accommodations and service helped provide a great experience. Thank you so much for your review and we will be looking forward to seeing you... More

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

Arrived at Hotel late at night due to flight delay and was greeted by Shelly - she was so caring and helpful. She took care of all my needs and even supplied me with a cellphone charger :) While the hotel could use some updating in the rooms - having a full kitchen was key to my 2 week stay... More

Was this review helpful? Yes
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello N P, I am extremely happy to hear that Shelly’s check-in experience with you went so well. We are very fortunate to have staff that go the extra mile to make a guest’s experience one that is remembered well. I really appreciate your feedback on our room design and desk operations as well. I would love to hear more... More

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Clogged up shower, and generally a weird "dusty" feel to the room. The woman who checked us in was friendly, and brings the rating from 1 star to 2. All of the other staff members were disorganized, and it was extremely difficult to get help checking out, (even though there were no other customers aside from myself at the front... More

Was this review helpful? Yes
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello Christine Y, Thank you very much for leaving your feedback from your most recent stay. Your feedback will assist in us growing as a hotel. I am sorry to hear that your experience with our staff and property were not as pleasant as they should have been. Your concerns over the staff organization, responsiveness, and the feeling of the... More

Naperville, Illinois, United States
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for a Volleyball tournament. Really liked this hotel. Staff was friendly and helpful. Everything was very clean. Play was nice and they had a outdoor basketball/tennis court. Pool and hot tub was also very nice. Had plenty of choices in the free breakfast. Would highly recommend this hotel.

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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2014

Great place to stay when you need a little more room. We were traveling with an infant and it was SO nice to have the kitchen and the living room area so that we could spread out when he was up during the night. We had a 2 bedroom suite and it was great--comfortable beds (even the sleeper sofa wasn't... More

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Orlando, Florida
Top Contributor
58 reviews 58 reviews
42 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 25, 2014

This is the 3rd time I've stayed at this property. The staff is super friendly and professional. Rooms are clean and well decorated. The morning breakfast is tasty and well stocked. The evening socials are an added bonus. There are several places to eat within in a shirt drive as well as shopping.

Was this review helpful? Yes 1
Louisville, Kentucky
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

We stayed here last week (April 28 – May 1) and had a wonderful stay. We had a 2 room suite that was extremely clean and spacious. Upon entering room, there was a pleasant smell that wasn't of cleaning products. Everything in the kitchen was well stocked, clean, and ready for use. Dish detergent was provided, so you could clean... More

Was this review helpful? Yes 1
Vancouver, Washington
1 review
5 of 5 stars Reviewed April 24, 2014

I travel for work about 90% of the year. I like to stay at Residence Inn because I need a kitchen to cook. This particular hotel worked to get me in when I called for reservation a day before my arrival and they were fully booked during my stay. They monitored their cancellations closely to give me updates and they... More

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2 reviews
5 of 5 stars Reviewed April 16, 2014

The Staff is Excellent! They greet me by name every time I leave in the morning and then again when I return in the evening. Great hosts too. Breakfast is good but then it is free! Even has free beer during the evening.

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Cincinnati, Ohio, USA
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 12, 2014 via mobile

I booked my stay in November requesting a low floor and upon arriving was assigned a second floor near the stairs. I have difficulty with stairs because of a recent knee injury and needed a room on first floor or near an elevator and I got neither. I traveled with two dogs and needed help taking them outside. The suite... More

Was this review helpful? Yes
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello Leslie G, I would like to thank you for the review on our property. I am truly sorry to hear that our desk agents were unable to accommodate your request upon your arrival to our hotel. Each of our desk agents is trained to review all requests for incoming reservations upon the day of arrival. We place each guest... More

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Additional Information about Residence Inn Indianapolis Northwest

Address: 6220 Digital Way, Indianapolis, IN 46278
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Indianapolis Northwest 3*
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Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn

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Hotel & grounds (5)
Room/suite (20)
Dining (5)
Pool/beach area (1)
Other (9)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Indianapolis #31 Family Hotel in Indianapolis
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