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Residence Inn Indianapolis Northwest

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6220 Digital Way, Indianapolis, IN 46278
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Residence Inn Indianapolis Northwest
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Residence Inn Indianapolis Northwest
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118 reviews from our community

Traveler rating
    75
    20
    14
    7
    2
See reviews for
32
13
6
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (118)
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    (35)
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chicago
Top Contributor
68 reviews 68 reviews
46 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff is nice, though not very competent. I had several issues that in retrospect were minor to ants in my bed. Yes woke up and was covered with ants. Was told by front desk that "it was that time of the year and the exterminator must have missed my room". Maybe. So I guess I can recommend not staying... More 

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BSobek, Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello mark s, Thank you for taking a few moments to send us some valuable feedback. I want to first apologize for the experience you had in your first room. While April, because of its increased warmth and rain, is indeed the month each year that most hotels must deal with increased pests—the comment made by our desk agent seems... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my 6 month stay at this location. From the management, front desk staff and cleaning staff services has been very appreciated. They made me feel welcome and accommodate my needs as far as shopping, eateries, sporting events and cigar shops.

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Saint Louis, Missouri
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 15, 2015

I'm a frequent traveler, who stays at numerous hotels across the country. This was a very ordinary stay, which I will never go out of my way to stay at this hotel. It is near a loud highway, which is even louder when it rains. When I checked in, and asked if my room was facing the highway I was... More 

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1 review
5 of 5 stars Reviewed March 25, 2015

Place was great got in later after working and had a nice soft bed and the guy at the front desk was cool. Granted I did not get in to my room till after midnight love staying with this organization all ways putting guest fist no matter if u work for them or not very happy

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Hampshire
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

This is the 3rd time we have stayed at this facility and I will definitely stay again if I am going to be in the Indianapolis area. It is an easy 15 minute drive to downtown Indy. The free breakfast is the best I have had at a chain hotel, the food is prepared on a stove or in an... More 

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Eureka, ill
Top Contributor
54 reviews 54 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 18, 2015

We spent the Valentines day weekend in the king suite. The room was clean and the beds were very comfortable. the staff was very friendly and helpful. The breakfast that was included was good but very similar to other motels.

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2 reviews
2 of 5 stars Reviewed February 5, 2015

Check in was pleasant enough. The lady Kelly I met was very helpful. The problem I had was with the room my friends and I received. At first glance it was very nice until we pulled out the spare bed in the couch. There were Cheetos and crushed up candy canes underneath the mattress. Randall at the front desk was... More 

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello Auna D, Thank you for sharing this feedback on your stay with our property. I would like to first apologize for the situation you encountered cleanliness that you experienced upon check-in and in a second room as well. We are always attempting to hold ourselves at a high standard, and it is very clear we missed it during your... More 

Chicago
Contributor
19 reviews 19 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 3, 2015

I stayed here for one night when the weather was too dangerous to drive back to Illinois. I had a 2 bedroom suite for 4 people. The location is right off 465, very easy to get to. The staff was so friendly and helpful. Our room was very spacious with 2 separate bedrooms, each with a double bed and own... More 

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello cuts51, I am sorry to hear that the weather kept you from getting to your destination. At this time of year we see a lot of that, especially being located so close to I-65 which goes up towards Chicago. It is a great thing to hear that the staff was able to take care of your travelers as well... More 

Orlando, Florida
Top Contributor
82 reviews 82 reviews
57 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 2, 2015

I have stayed at this RI many times over the past several years. The rooms are always in good shape (clean and comfortable). The staff is very accommodating and knowledgeable of the area dining spots and shopping.. The breakfast is good and well stocked each morning with some good coffee. I would have rated this RI a 5 but the... More 

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello LSUFAN67, Thank you so much for being a loyal guest of our Residence Inn by Marriott property. We love seeing guests come back and visit. Your comments on our property are very kind, and I appreciate your feedback. I also appreciate the comment on the internet. As many hotels are doing these days, we are trying to get ahead... More 

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2015

I stayed at this location for the New Year. Corey was very helpful in booking this location for us. The lady at the front desk, her name is Shelly. She was great! She knew how to make you feel right at home. I will definitely stay there in the near future.

Was this review helpful? Yes
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello F Y, Thank you so much for staying with our property! I am very happy to hear that Shelly provided some excellent customer service during your stay. She truly knows how to make a guest feel welcome, and you are not the first to tell us about it! We hope to see you again in the future, and I... More 

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