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Residence Inn Indianapolis Northwest

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6220 Digital Way, Indianapolis, IN 46278
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Residence Inn Indianapolis Northwest
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Residence Inn Indianapolis Northwest
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115 reviews from our community

Traveler rating
    74
    20
    13
    7
    1
See reviews for
31
13
6
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (32)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (17)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Place was great got in later after working and had a nice soft bed and the guy at the front desk was cool. Granted I did not get in to my room till after midnight love staying with this organization all ways putting guest fist no matter if u work for them or not very happy

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Hampshire
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the 3rd time we have stayed at this facility and I will definitely stay again if I am going to be in the Indianapolis area. It is an easy 15 minute drive to downtown Indy. The free breakfast is the best I have had at a chain hotel, the food is prepared on a stove or in an... More 

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Eureka, ill
Top Contributor
51 reviews 51 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 18, 2015

We spent the Valentines day weekend in the king suite. The room was clean and the beds were very comfortable. the staff was very friendly and helpful. The breakfast that was included was good but very similar to other motels.

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed February 5, 2015

Check in was pleasant enough. The lady Kelly I met was very helpful. The problem I had was with the room my friends and I received. At first glance it was very nice until we pulled out the spare bed in the couch. There were Cheetos and crushed up candy canes underneath the mattress. Randall at the front desk was... More 

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello Auna D, Thank you for sharing this feedback on your stay with our property. I would like to first apologize for the situation you encountered cleanliness that you experienced upon check-in and in a second room as well. We are always attempting to hold ourselves at a high standard, and it is very clear we missed it during your... More 

Chicago
Contributor
17 reviews 17 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 3, 2015

I stayed here for one night when the weather was too dangerous to drive back to Illinois. I had a 2 bedroom suite for 4 people. The location is right off 465, very easy to get to. The staff was so friendly and helpful. Our room was very spacious with 2 separate bedrooms, each with a double bed and own... More 

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello cuts51, I am sorry to hear that the weather kept you from getting to your destination. At this time of year we see a lot of that, especially being located so close to I-65 which goes up towards Chicago. It is a great thing to hear that the staff was able to take care of your travelers as well... More 

Orlando, Florida
Top Contributor
80 reviews 80 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 2, 2015

I have stayed at this RI many times over the past several years. The rooms are always in good shape (clean and comfortable). The staff is very accommodating and knowledgeable of the area dining spots and shopping.. The breakfast is good and well stocked each morning with some good coffee. I would have rated this RI a 5 but the... More 

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello LSUFAN67, Thank you so much for being a loyal guest of our Residence Inn by Marriott property. We love seeing guests come back and visit. Your comments on our property are very kind, and I appreciate your feedback. I also appreciate the comment on the internet. As many hotels are doing these days, we are trying to get ahead... More 

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2015

I stayed at this location for the New Year. Corey was very helpful in booking this location for us. The lady at the front desk, her name is Shelly. She was great! She knew how to make you feel right at home. I will definitely stay there in the near future.

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello F Y, Thank you so much for staying with our property! I am very happy to hear that Shelly provided some excellent customer service during your stay. She truly knows how to make a guest feel welcome, and you are not the first to tell us about it! We hope to see you again in the future, and I... More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 3, 2015

I would give this a 3 1/2 versus a 3 if iI could. We stayed at this Residence Inn during a stop over on our way home to Chicago from North Carolina. We are partial to Residence Inn's as the suites provide great space for our family of 2 adults and 2 little kids. Overall, this was a good hotel... More 

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello CassieChicago, I am happy to hear that you enjoyed your stay at our property. I appreciate the feedback on our hotel, both the positives and the negatives. With regards to the sink, it may only be an aesthetic, however it is one that we wish to correct so it does not detract from any future guests' stay. Your comments... More 

Connersville, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2014

The Residence Inn Indianapolis Northwest is a real pleasant surprise! It can be seen from Interstate 465 so you believe you will have noise and a typical interstate property....not so! The Inn is lovely, quiet and very home like. The lobby is warm and nicely decorated. The rooms are clean with plenty of room in the all suites facility. The... More 

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Louisville, Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 20, 2014

I wish that Tripadvisor allowed 1/2 star ratings because I really did not want to give our stay a 3 but because of the small issues I couldn't give a 4 or 5 (which it should have easily earned) a 3.5 fits. The hotel is very nice on the outside but the first thing I see upon arrival is a... More 

Was this review helpful? Yes 1
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello NLOW502, Thank you for taking some time to put down your feedback from your stay at our property. I’m sorry to hear that you experienced a few issues during this time. It truly does sound like your family had a nice time while visiting our city. It can be very easy for a few small inconsistencies at the hotel... More 

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