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All 183 Indianapolis hotels

Residence Inn Indianapolis Northwest

3.0 of 5 Hotel   |   6220 Digital Way, Indianapolis, IN 46278
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Residence Inn Indianapolis Northwest
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82%
Ranked #11 of 183 hotels in Indianapolis
Certificate of Excellence 2013
A recent review
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85 people have reviewed this hotel

Traveler rating
    55
    14
    10
    5
    1
See reviews for
16
11
6
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 1 week ago

The Staff is Excellent! They greet me by name every time I leave in the morning and then again when I return in the evening. Great hosts too. Breakfast is good but then it is free! Even has free beer during the evening.

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Cincinnati, Ohio, USA
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I booked my stay in November requesting a low floor and upon arriving was assigned a second floor near the stairs. I have difficulty with stairs because of a recent knee injury and needed a room on first floor or near an elevator and I got neither. I traveled with two dogs and needed help taking them outside. The suite... More

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello Leslie G, I would like to thank you for the review on our property. I am truly sorry to hear that our desk agents were unable to accommodate your request upon your arrival to our hotel. Each of our desk agents is trained to review all requests for incoming reservations upon the day of arrival. We place each guest... More

Vancouver, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Mirror had gunk on it, fridge door was sticky and the ottoman had makeup or something on it. I've spent at least a half hour cleaning my poorly cleaned room, which does NOT make me happy...especially after flying all day. Besides that my fridge doesn't get very cold so I'm hoping my food won't rot. And I requested a quiet... More

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello HopMomma, Thank you for posting this review and sharing your feedback on what appears to have been an unfortunate experience at our hotel. Please accept our sincere apologies for this series of service failures. Guests that stay at our hotel should never have to clean any portion of the room upon checking in to the hotel. The fact that... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at this Residence Inn during a weekend trip to visit the Children's Museum (the hotel has an awesome package with tickets and an overnight stay that was a GREAT value) and I was overall pleased with my stay. Check- in was smooth but when we went to our room we found that it had not been checked out... More

Was this review helpful? Yes 1
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

AlexisThomas, Thank you for your review on your most recent stay. I’m so glad to hear that you were able to take advantage of our Children’s Museum package! It is unfortunate to hear that the room you were checked into wasn’t ready for your use. I am very happy to hear that our desk agents quickly fixed the mistake and... More

Naperville, Illinois
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location right off highway in nice area. The rooms are spacious and clean and modern. Pool and breakfast area were inviting and very clean as well. The front desk Staff was friendly and helpful. Would definitely stay here again when passing through town.

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

KristenNK, Thank you for the wonderful comments. We also think that our location is great! Not too far from many things to see in Indianapolis and the surrounding area. We hope that you find the chance to come passing through again and visit us at the hotel. We truly appreciate your feedback. Thank you again for your review. More

Gilman, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel with wonderful staff that are extremely helpful. Great breakfast and meals on weekday evenings. The rooms and public areas are clean. Recently renovated, almost finished when we visited. The rooms are nicely furnished. I highly recommended this hotel.

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

As a property, we want to thank you for your kind comments on your recent stay. I’m glad to hear that the helpful staff and our amenities added so greatly to your experience, as well as your impression our property. It is good to hear that you also enjoyed our newly renovated product. Thank you for stay with us, and... More

Life on the Road
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was unfortunate to be given a work assignment in Indianapolis in January and February; however, I was very lucky when I stumbled upon the Residence Inn Northwest. The hotel was in the process of undergoing renovations and despite a few inconveniences the end results is a much more modern and comfortable hotel. The staff were welcoming and nice but... More

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BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Thank you for your glowing review of our property and Shelly, in particular, at our front desk! Your comments are extremely kind and we appreciate every one of them. The weather we had in January and February were horrendous, as you clearly experienced during your time here. I’m ecstatic to hear that Shelly’s service was so memorable during your stay,... More

Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

No, not really. But my friends and I spent 3 wonderful nights in this hotel. We were in town for a convention, and chose this hotel, frankly, because they had rooms. What we received, though, was terrific service and hospitality. Shelly, one of the front desk staff, was so friendly, as was Patty in the kitchen. They anticipated our needs,... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

I chose this hotel from priceline and I must say. .. very clean and well kept. Staff very courteous and accommodating. I am from Waukegan IL and drive to Indianapolis yearly for our church activities. Will be visiting again this year soon.

Was this review helpful? Yes 1
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello Senami A, I'm glad that in your travels to our city, you've been able to stay at our property. Priceline is a great partner of ours and I'm happy to hear that your choice of our hotel through their system made your trip so cozy. We definitely hope you make it back later this year! I will be sure... More

Lexington, Alabama
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

This hotel has a very nice staff. I chose this hotel because I was going to be in town for 7 nights. When you travel a lot for work, you are much more comfortable if you can stay where there is a kitchen and living room area It makes for a more home type feeling.

Was this review helpful? Yes
BSobek, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Hello SandraBurroghs, What a wonderful compliment to the staff, as well as our hotel in its ability to help accommodate guests for longer periods of time. Strive each day to provide the services and amenities for guests to thrive while they stay at our property. I will be sure to share your comments with everyone. Regarding your tip about renovations,... More

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Additional Information about Residence Inn Indianapolis Northwest

Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn
Address: 6220 Digital Way, Indianapolis, IN 46278
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Indianapolis
#46 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Indianapolis Northwest 3*
Reservation Options:
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