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All 184 Indianapolis hotels

Holiday Inn Express Indianapolis Downtown City Centre

2.5 of 5 Hotel   |   410 South Missouri Street, Indianapolis, IN 46225 (Downtown Indianapolis)
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76%
Ranked #61 of 184 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 2 days ago
Gilly D
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  • Reviews (123)
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123 people have reviewed this hotel

Traveler rating
    53
    39
    14
    7
    10
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24
25
7
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Welcoming, courteous helpful staff. Quality, clean rooms with comfortable beds and great selection at breakfast. Attended convention in Lucas Oil Stadium, perfectly positioned just over the road. Free WiFi added bonus. Relaxed atmosphere in hotel.

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Skelmersdale, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We definitely would come again We stayed for eight nights as we were attending a convention at the Lucas Oil Stadium which is right across the road. The staff couldn't have been more friendly and helpful. Breakfast was really good, such a choice. The bed was so comfortable I slept better than I would at home.

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

After staying 8 nights with us, I feel you are a Holiday Inn expert! Getting a good night's sleep and having a hot, tasty breakfast in the morning makes for a good day! I am so happy that we took such excellent care of you. Thank you for choosing Holiday Inn Express! More

Novi, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 3 nights at the Hotel July 3 - 6th 2014. The rooms were very clean, but a little dated. It's location, right across the street from Lucas Oil Stadium and 1 block from the Convension center made it Ideal to walk just about anywhere downtown. Other hotels 1 - 3 blocks away were much more expensive. So the value... More

Was this review helpful? Yes 1
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thanks for your recommendation! We are truly sorry about the hot tub. We always want our guests to be able to enjoy all of our amenities. And there is never a good time to make a repair. I am delighted that our staff handled the situation promptly and in a professional manner. Guest satisfaction is a priority for us! Thank... More

Wayne, Michigan
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had stayed here last year, but had some problems. Being the nice guy that I am, I gave it another shot. Things have improved. The staff is very friendly. They were doing some remodeling outside, as well as fixing the roof, so they are trying to keep up with things. Pool area was clean this time. I had an... More

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for noticing all the improvements we have been working on. We have made many improvements this year--new hallway carpeting, new lobby furniture, completely renovated pool area. Once we finish the new brick pavers at the front entrance, our projects for this year will be complete. It is important for us to maintain and improve our facility. I am... More

Berwick, Pennsylvania
1 review
5 of 5 stars Reviewed June 12, 2014

Our stay here was the best. Our room was very clean with ample room. We had plenty of towels and the bathroom was very large and well lighted. The breakfast bar was great. There were lots of choices, hot and cold. Yogurt, fresh fruit,cereal,toast, bagels,eggs,... We have no complaints. We would definitely stat here again

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for your compliments! Sounds like you experienced our Hoosier hospitality firsthand! We take great pride in offering our guests top notch service and accommodations! Glad you enjoyed our complimentary breakfast! Please come back and see again! More

Lake Station, Indiana
1 review
5 of 5 stars Reviewed June 10, 2014

This hotel brings so many good things to the table. The appearance is completely shined to a gloss, not a dirty spot to be found. I found my check in to be every bit as fast as a tired traveler would wish it to be and my room to be clean to all of my expectations. (Corners, doorways and mattress... More

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for your glowing review! Providing our guests with super clean accommodations and a friendly, helpful staff is what Holiday Inn Express is all about! Thank you for your patience and understanding during our emergency. Our first concern was our guests and getting their needs taken care of. It is gratifying to know that your perception was that we... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

Overall it was ok, although I requested a king bed but got a twin room. It wasn't a big deal. The hotel and it's rooms have a dated look to it. I was astonished at how much disposable utensils (cups, plates) were used for the guest rooms and the breakfast area. The in-room free Wifi was a joke. The signal... More

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

We appreciate your review and have noted your comments.. I am sorry that you had issues with the Wi-Fi. Please be assured that this is not typical of our hotel. We have 24 hours offsite support to help if we are unable to resolve this at the property. While I realize the disposable items do not make an impressive presentation,... More

River Forest, Illinois
Top Contributor
60 reviews 60 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 26, 2014

Stayed 2 nights at this hotel on race weekend. The hotel is directly across the street from Lucas Oil Stadium and would probably be a great location for a Colts game. It is not close to the restaurants / bars of downtown Indy -probably a 1 mile walk. The room was pretty standard. A/C worked well, beds were comfortable, bathroom... More

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Our location adjacent to Lucas Oil Stadium is the best in Indy for Colts games. While we are not directly in the heart of downtown, it is only a short walk. Nearby Bankers Life Fieldhouse and Victory Field are close by as well. Our hotel shuttle which operates Tuesday through Saturday will transport guests to downtown locations for a nominal... More

Senior Contributor
24 reviews 24 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2014

a nice hotel, close to downtown, stadium across the street, staff accommodating, breakfast was good, nice breakfast area, what you would expect of a holiday inn express. rooms was very nice. would stay again

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

"Would stay again" says it all! That makes our day! Our goal is to have all of our guests feel this way about their stay with us. We hope to see you again soon! Thank you for choosing Holiday Inn Express! More

Concord, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 17, 2014

I have stayed at this hotel on three previous occasions, but this stay was a disaster. The hotel needs a major clean up. The room that we got was equipped with a hot tub. The room above us was equipped with one as well. The people above us decided to use the hot tub at 11:30 at night. The sound... More

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

I am so sorry that you were bothered by other guests. I do not know if there is a way to add soundproofing to this area so that noise does not carry over from one guest to another. Please be assured that this is not typical of our hotel. Also, if you would have called to the front desk and... More

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Additional Information about Holiday Inn Express Indianapolis Downtown City Centre

Address: 410 South Missouri Street, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Indianapolis Downtown City Centre 2.5*
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Also Known As:
Holiday Inn Express Indianapolis Downtown City Centre Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style
#55 Business Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
Discover the newly renovated Holiday Inn Express Hotel & Suites Indianapolis City Centre, located in beautiful downtown Indianapolis. Enjoy sensational shopping, exciting nightlife, as well as both professional and amateur sporting events all within walking distance. This downtown Indianapolis hotel is conveniently located off I-70, two blocks south of the Indiana Convention Center and footsteps from the new Lucas Oil Stadium - home of the Indianapolis Colts! The Holiday Inn Express Hotel & Suites Indianapolis City Centre offers a fresh decor with inviting rooms which were recently renovated in 2009. Upgrade to a romantic whirlpool room or a spacious suite with kitchenette. This downtown hotel offers affordable meeting space, indoor pool, whirlpool, exercise room, Suite Shoppe convenience store, and guest laundry facilities. A complimentary hot Express Start breakfast is available daily featuring signature cinnamon rolls and a rotating menu of hot items. Our attractive guest rooms include free high-speed Internet access and flat panel HDTVs with movie channels. Shuttle service is available in the immediate downtown area for a nominal fee, based on availability. The hotel is located 20 minutes from the Indianapolis International Airport. The 'Green Line' airport shuttle provides inexpensive door to door transportation. Affordable parking available on site. Enjoy our 100% Smoke Free environment. ... more   less 
Number of rooms
108

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