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All 183 Indianapolis hotels

Holiday Inn Express Indianapolis Downtown City Centre

2.5 of 5 Hotel   |   410 South Missouri Street, Indianapolis, IN 46225 (Downtown Indianapolis)
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Ranked #63 of 183 Hotels in Indianapolis
A recent review
3 of 5 stars reviewed 1 week ago
eagle2pet Murphysboro, Illinois
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131 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Murphysboro, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed here for three days while attending a conference. I was very pleased with the cleanliness, and the beds were great, loved the two different types of pillows as well. The breakfast was hot and the dining area clean and the breakfast staff friendly. One night one of the front desk staff even got me some milk for the... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

If a guest lets us know that they prefer a quiet location, we will try to assign them a room accordingly. Noise is very subjective and some guests are lighter sleepers than others. We try to accommodate everyone's needs. We want you to get a good night's sleep! Our staff has been trained on credit card confidentiality, but we are... More

Des Moines, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel's location was awesome - right next to Lucas oil and walking distance from downtown. Also really enjoyed the hot breakfast options and there was lots of dining room. Staff was super friendly at the desk and at breakfast. Downsides were uncomfy pillows on the beds and noise from the road behind the hotel. Parking is 14 bucks a... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for your honest feedback. All of our beds have soft and firm pillows on them since guests have different preferences. We are sorry that you were bothered by noise. I wish you had let us know while staying here and we would have tried to find a quieter room for you. Thanks for mentioning our awesome location, friendly... More

Warner Robins, GA
Top Contributor
70 reviews 70 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Brother and I stayed here for 2 nights to attend wedding nearby. Had twin bed suite. Here's what we found: - Excellent location. Situated directly across from West Gate of Lucas Oil stadium. See pic. - Good sized room. See pic. Nice sofa area, office desk, and another table near window. Plenty of room for 2. - Beds. Comfy. You... More

Was this review helpful? Yes 1
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for your thorough review! We do want to address some of the items you mentioned. We are currently in the process to improve our TV service and it will definitely include HD capability. Our parking rates are the lowest in downtown Indianapolis; other hotels are considerably higher. I will definitely go over your concerns with our staff so... More

Top Contributor
73 reviews 73 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

rooms ok but basic. Not sure why I have a huge hot tub in my room but .... Biggest issue is the lack of a dining area and bar. When you pay for a room with breakfast included I expect considerably more than is on offer here. Plus points are proximity to city centre - 15 mins max. Directly opposite... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Dear DH_Perth, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Chicago
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is a standard sort of Holiday Inn Express, with one major bonus if you're going to be sight-seeing in Indianapolis. It's only about a 15-minute walk from the major downtown shopping street, and less than that from the Eiteljorg Museum. Hotel parking costs $14 extra a day and the lot isn't very big, so you may end up having... More

Was this review helpful? Yes 1
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for mentioning our great location and our tasty breakfast items. Just to clarify our parking situation. Yes, our guests pay $14.00 per night to park which is the lowest price any of the downtown hotels charge. Our lot is not huge and so there is a parking garage that we have available to our guests for additional parking.... More

Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 2, 2014

we just stayed for zoo/museum package.we live in Ft Wayne. just wanted quick get away and to relax in hot tub,NOT.When we arrived the front entrance was blocked off (fixing driveway area).so we had to park around corner in garage and walk our stuff around all the construction?The hotel had a clean feel to it.we paid the five bucks to... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

We are sorry that we did not meet your expectations. The front entrance renovation was an inconvenience but we were able to complete it quickly and now it looks beautiful. We monitor our pool chemicals throughout the day and I have followed up with maintenance regarding your concern. Please be assured that this is not typical of our hotel. I... More

Evansville, Indiana, United States
1 review
5 of 5 stars Reviewed August 25, 2014

We had a great time in Indy and enjoyed our stay at the Holiday Inn Express. This hotel is just steps outside Lucas Oil Stadium and just a quick walk to downtown to grab something to eat or do some shopping. It was also a quick drive to the Indy Zoo and a little further drive to the Children's museum.... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for your thorough, well-written review! We feel like you covered everything! We are happy to be part of your visit to Indy! I have noted your comments about the complimentary Wi-Fi and will follow up on this to make sure that everything is functioning. We realize this is an important amenity for our guests. Thanks for telling others... More

Buckinghamshire, United Kingdom
1 review
5 of 5 stars Reviewed August 1, 2014

We had a LOVELY stay during our 8 days spent here. Checked in late due to cancelled & delayed flights, but felt relaxed as soon as we walked through the door. Stayed in a room with 2 double beds, and we had room to spare! Everyone we encountered was very friendly and accommodating, even though there was a big group... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for bragging about us! American hospitality is taken to another level here in Indiana; we are famous for our Hoosier Hospitality. Taking care of our guests is what we are all about. We are happy glad that you were able to relax after traveling, especially when international travel is involved. Our staff appreciates your comments. Your recognition means... More

1 review
5 of 5 stars Reviewed July 21, 2014 via mobile

Welcoming, courteous helpful staff. Quality, clean rooms with comfortable beds and great selection at breakfast. Attended convention in Lucas Oil Stadium, perfectly positioned just over the road. Free WiFi added bonus. Relaxed atmosphere in hotel.

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

We are glad you loved our hotel! Providing our guests with a great location, comfortable beds, complimentary hot breakfast and wifi, and friendly, helpful service is our goal. Having a pleasant atmosphere where our guests can relax after a day of business or sightseeing is the hospitality we want to be known for! More

Skelmersdale, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 20, 2014

We definitely would come again We stayed for eight nights as we were attending a convention at the Lucas Oil Stadium which is right across the road. The staff couldn't have been more friendly and helpful. Breakfast was really good, such a choice. The bed was so comfortable I slept better than I would at home.

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

After staying 8 nights with us, I feel you are a Holiday Inn expert! Getting a good night's sleep and having a hot, tasty breakfast in the morning makes for a good day! I am so happy that we took such excellent care of you. Thank you for choosing Holiday Inn Express! More

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Additional Information about Holiday Inn Express Indianapolis Downtown City Centre

Address: 410 South Missouri Street, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Indianapolis Downtown City Centre 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Indianapolis Downtown City Centre Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn

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