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All 182 Indianapolis hotels

Holiday Inn Express Indianapolis Downtown City Centre

2.5 of 5 Hotel   |   410 South Missouri Street, Indianapolis, IN 46225 (Downtown Indianapolis)
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Holiday Inn Express Indianapolis Downtown City Centre
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77%
Ranked #60 of 182 hotels in Indianapolis
Certificate of Excellence 2013
A recent review
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112 people have reviewed this hotel

Traveler rating
    48
    36
    12
    7
    9
See reviews for
23
25
6
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Oakhurst, California
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Accommodating and friendly staff at both locations we visited. Free tasty breakfast, clean rooms and great location! Treated us CA guys like kings! The front desk really worked with us on a very busy convention weekend. We almost had to find another place to stay! Very greatful!

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Glad you got to experience our Hoosier Hospitality! Making travelers feel welcome and taken care of well is our job. It makes our day to help guests out! Come back to Indy when you can! We love seeing familiar faces! Thank you from the entire staff here at the Holiday Inn Express! More

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed March 6, 2014

This location has mastered the art of "Customer Service". They provided all requsted information on a moments notice. Also, the well trained staff (including the food handlers) were very friendly, and had a level of attention to detail that is rarely seen in other hotels. The training they recieved reflected their genuine commitment to serve, and provide a comfortable stay.... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

That is exactly the review we are striving for! Our staff will be delighted to see that their customer service is appreciated! Your kind words will mean everything to them! We know you were here for business--hope you will come back and stay with us again for a leisure stay! Thank you! More

Dublin, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 12, 2014

This hotel is right across the street from Lucas Oil Stadium. When we checked in we were warmly greeted by Tim Wilson who went out of his way to make our 3 night stay comfortable. He even upgrade our room!! Thanks Tim!!! The room we stayed in was very clean and the housekeeping staff was very helpful when we needed... More

Was this review helpful? Yes 1
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

This is exactly the kind of review we want from our guests. Thank you for mentioning what a great job our staff does! From our convenient location to breakfast and everything in between, Holiday Inn Express is known for being a good value. Thank you so much for your compliments! We look forward to seeing you again soon! More

Highland Park, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 16, 2014

The only good thing about this hotel is the location. The hotel is not maintained very well, plumbing etc. and it is not very clean. They had a pipe break because of the cold and had fans running all night. It was very loud and they offered nothing in return. The price is a joke with taxes and parking. I... More

Was this review helpful? Yes 2
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

We are so sorry that you did not have a pleasant stay here with us. Please be assured that your experience is not typical of our hotel. Due to the frigid cold weather, we had a sprinkler pipe freeze and break, which basically flooded the hotel. This was definitely not a maintenance issue. We did have to call in a... More

Paducah, Kentucky
2 reviews
2 of 5 stars Reviewed December 7, 2013

Though staff was excellent with the response of "I'm sorry", when there was no heat in our room (bad sensor board), they offered a comforter which actually was delivered as 2 single bed mattress pads complete with corner straps. New sensor board put in the next morning and we've now made it from 60 degrees to 70 degrees and a... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

I am truly sorry for the lack of heat in your room and that we did not respond appropriately. If you will please contact me either by phone (317)822-6400) or email (lpoore@dorahotelco.com), I will help resolve this issue with you. We are committed to guest satisfaction and I never want a guest to leave the hotel unhappy with their stay.... More

Indianapolis, IN
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 1, 2013

Closest hotel to Lucas Oil Stadium. Very modern and relatively new. Some street noise if it is within a couple hours of the start of a Colts game (which is why we were staying there) so not unexpected but guests should know that and the home schedule of the Colts if that is a concern. Great deal through Hotwire.

Was this review helpful? Yes 1
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for your 5 star review! Our location is great for the Colts and Lucas Oil Stadium since we are just across the street, but we are convenient to other venues as well such as Bankers Life and Victory Field. We are only a few blocks from Monument Circle and all downtown Indianapolis has to offer! Whatever your reason... More

St. Louis
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 24, 2013 via mobile

I honestly was not planning to stay in Indianapolis. We missed the bus to st louis and I had to stay the night there. The location was great just a block away from the bus station and it was in front of some sort of stadium (sorry not a sport fan) the staff was helpful and friendly the room was... More

Was this review helpful? Yes 1
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Whatever ever the reason for a guest's stay, whether for leisure or business, or in your case, an emergency, we want you to receive the best we have to offer--an inviting, clean guest room, friendly, helpful service, and a tasty complimentary breakfast! Add to that a good location and free wi-fi, and you have the components of a positive experience.... More

Paris, France
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 23, 2013

I stayed at Holiday Inn because I had to attend a professional conference. The hotel was litteraly across the street from the convention center. I did not even use the car during my whole stay. The room was big, clean and quiet. I came the day of a Colts game and we couldn't tell because the windows were sound proof.... More

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Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi! Glad you found our location so convenient! And thank you for pointing out our large guestrooms as well. They are spacious. We appreciate your recommendation! We hope you will stay with us again! More

Houston, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2013

I stayed here during the Bands of America Grand Nationals. My room was very spacious with a great view of Lucas Oil Stadium. I was on the third floor and didn't notice any road noise, just the Lucas Oil announcements but they eventually turn those off for the night. The staff were all very pleasant and greeted me each time... More

Was this review helpful? Yes
Linda P, General Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Thank you for the 4 star rating! We love when our guests use the adjectives, spacious and pleasant, when writing about our property. Our rooms are larger than most standard hotel rooms. And the east side of the hotel does have a lovely view of the Colts stadium. Equally, if not more important, is your wonderful comment about our staff!... More

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Additional Information about Holiday Inn Express Indianapolis Downtown City Centre

Also Known As:
Holiday Inn Express Indianapolis Downtown City Centre Hotel
Holiday Inn Express Indianapolis Downtown City Centre Hotel Indianapolis
Holiday Inn Express Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn
Address: 410 South Missouri Street, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#55 Business Hotel in Indianapolis
#60 Romantic Hotel in Indianapolis
#60 Luxury Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Indianapolis Downtown City Centre 2.5*
Official Description (provided by the hotel):
Discover the newly renovated Holiday Inn Express Hotel & Suites Indianapolis City Centre, located in beautiful downtown Indianapolis. Enjoy sensational shopping, exciting nightlife, as well as both professional and amateur sporting events all within walking distance. This downtown Indianapolis hotel is conveniently located off I-70, two blocks south of the Indiana Convention Center and footsteps from the new Lucas Oil Stadium - home of the Indianapolis Colts! The Holiday Inn Express Hotel & Suites Indianapolis City Centre offers a fresh decor with inviting rooms which were recently renovated in 2009. Upgrade to a romantic whirlpool room or a spacious suite with kitchenette. This downtown hotel offers affordable meeting space, indoor pool, whirlpool, exercise room, Suite Shoppe convenience store, and guest laundry facilities. A complimentary hot Express Start breakfast is available daily featuring signature cinnamon rolls and a rotating menu of hot items. Our attractive guest rooms include free high-speed Internet access and flat panel HDTVs with movie channels. Shuttle service is available in the immediate downtown area for a nominal fee, based on availability. The hotel is located 20 minutes from the Indianapolis International Airport. The 'Green Line' airport shuttle provides inexpensive door to door transportation. Affordable parking available on site. Enjoy our 100% Smoke Free environment. ... more   less 
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