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Quality Inn & Suites

2.0 of 5
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4345 Southport Crossing Way, Indianapolis, IN 46237
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (10)
  • Jun-Aug only
    (23)
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    (4)
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1 review
1 of 5 stars Reviewed 1 week ago

Watch out!!! This hotel will seem to charge you upfront, and then have an "auditing" issue and charge you nearly a month later without any warning or apology. The rooms are also in need of renovation and cleaning (at least the one that I stayed in).

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Seymour, Missouri
2 reviews
1 of 5 stars Reviewed 1 week ago

Room 224 has holes in the carpet followed by mold in the ac unit. Something splattered on the wall by the trash can. When you walk in it smells like B.O. elevator floor in corners was dirty. Management is from india and in deep denial of the place but, loves to argue with you. VERY RUDE!!! Told them the bed... More 

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Travelers are raving about these Indianapolis hotels

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Technically never slept for a night at this hotel because when party and I checked in with the smell and mildew and all husband was not able to even stomach a night at the place. Bright spot in the entire experience was Michelle who helped cancel reservation. Also general manager Nick said he would work with me this one time... More 

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Jeffersonville, IN
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would have never have chosen this place had it not been that our visit to Indy coinsided w/the state fair, bike week and Drum Corps International. There were very few lodging options available, I hate to say. The place has not been updated since 1990 and it looked like it hasn't been thoroughly cleaned since then either. I noticed... More 

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Columbus, Ohio
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 23, 2015

Upon arriving at the Quality Inn & Suites I was initially surprised by the lack of curb appeal of the property. My first thought was "should I be staying in such a place". The outside of the building was visibly dirty, in desperate need of a power wash or a fresh coat of paint. The driveway was severely cracked so... More 

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South Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 4, 2015

This is a good hotel for an overnight stay on our 2-week trip. It was right outside the city with a Cheeseburger in Paradise restaurant right across the parking lot. The room was small and needed to be deep-cleaned. The light above the vanity flickered on and off. The tv was outdated. I would not want to stay here for... More 

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Ashland, Kentucky
2 reviews
3 of 5 stars Reviewed June 30, 2015

I stayed one night at this location Monday June 29, 2015 on my way back home from Chicago. Room was very clean other than a dated microwave. G Shire checked me in and was awesome so friendly and nice. The girl that was behind the counter leaving when I was checking in was very hateful. Either her husband or boyfriend... More 

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Milwaukee, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 7, 2015 via mobile

Figured this was a good location heading south through Indianapolis, and it was conveniently close to the highway. But this is a junky hotel. I coach youth hockey, so I judge all hotels on how they could accommodate a team on the road. This hotel would be a disaster for a team. Furniture and appliances in the room were totally... More 

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Bloomington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 18, 2015

We stayed here for a night to enjoy the whirlpool suite and have a night away from home. The front desk staff was very nice and very accommodating. They provided us with our room keys and a sheet of paper to put on our car as a parking pass. The room was a bit outdated but, it was clean and... More 

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Saint Paul, Minnesota
Level Contributor
333 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed January 17, 2015

I stayed at this location a few times a couple of years ago and came back again now ... so it meets my basics of clean, quiet and warm. 1st the two 'down sides' of this room, the carpet had two huge rips and the paint next to the window was pealing away from the wall. The check-out person's comment... More 

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