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Quality Inn & Suites

2.0 of 5
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4345 Southport Crossing Way, Indianapolis, IN 46237
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Ranked #114 of 184 Hotels in Indianapolis
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43 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (43)
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    (10)
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Columbus, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arriving at the Quality Inn & Suites I was initially surprised by the lack of curb appeal of the property. My first thought was "should I be staying in such a place". The outside of the building was visibly dirty, in desperate need of a power wash or a fresh coat of paint. The driveway was severely cracked so... More 

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South Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a good hotel for an overnight stay on our 2-week trip. It was right outside the city with a Cheeseburger in Paradise restaurant right across the parking lot. The room was small and needed to be deep-cleaned. The light above the vanity flickered on and off. The tv was outdated. I would not want to stay here for... More 

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Ashland, Kentucky
3 of 5 stars Reviewed 4 weeks ago

I stayed one night at this location Monday June 29, 2015 on my way back home from Chicago. Room was very clean other than a dated microwave. G Shire checked me in and was awesome so friendly and nice. The girl that was behind the counter leaving when I was checking in was very hateful. Either her husband or boyfriend... More 

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Milwaukee, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 7, 2015 via mobile

Figured this was a good location heading south through Indianapolis, and it was conveniently close to the highway. But this is a junky hotel. I coach youth hockey, so I judge all hotels on how they could accommodate a team on the road. This hotel would be a disaster for a team. Furniture and appliances in the room were totally... More 

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Bloomington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 18, 2015

We stayed here for a night to enjoy the whirlpool suite and have a night away from home. The front desk staff was very nice and very accommodating. They provided us with our room keys and a sheet of paper to put on our car as a parking pass. The room was a bit outdated but, it was clean and... More 

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Saint Paul, Minnesota
Level Contributor
331 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed January 17, 2015

I stayed at this location a few times a couple of years ago and came back again now ... so it meets my basics of clean, quiet and warm. 1st the two 'down sides' of this room, the carpet had two huge rips and the paint next to the window was pealing away from the wall. The check-out person's comment... More 

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Buffalo, New York
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 28, 2014

I was checked in by a friendly lady. The lobby was nice but small. The indoor pool looked nice and clean. Our room was a king room. It was a little on the small side; but, it was very clean, laid out well, and even had an updated microwave. The bed was fairly comfortable, the pillows were decent, the surroundings... More 

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Kennesaw, Georgia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 25, 2014

An older property that has been redecorated (continuing). Clean. Bed not luxurious, but no bugs, no mold, no odors; I have no complaints. Attentive customer service. Terrific breakfast. Nice indoor pool. Very quiet. The location is a stop-over for a trucking company, so the parking lot will have several tractors parked and the pavement is rough; don't be put off.... More 

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Lafayette, Indiana
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 20, 2014

My boyfriend and I here. I booked at hotels.com. nice place. Its kinda tucked back away from the road but was not hard to find. Upon checking in the lady aft the desk did not even make eye contact with me. Just got all my information and handed me what I needed. Not very nice at all. Whatever got our... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 18, 2014

First, the positives. The location is great...5 minutes south of the loop around Indianapolis, and about 20 minutes from the city center. Even the airport is easy to get to. There are also plenty of excellent restaurants within a minute's drive. The staff were friendly and very helpful. A definite positive for the place. The breakfast was excellent. It was... More 

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