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All 184 Indianapolis hotels

Radisson Hotel Indianapolis Airport

3.0 of 5 Hotel   |   2500 S. High School Road, Indianapolis, IN 46241
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Ranked #117 of 184 Hotels in Indianapolis
A recent review
4 of 5 stars reviewed 2 weeks ago
Alan D New Brunfelsa, United States
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276 reviews from our community

Traveler rating
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    59
    76
    49
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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New Brunfelsa, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

While the property is an older one it's well maintained and the employees try hard to accommodate. Good work out room and the food was fine. I would stay again if the opportunity presents again. I didn't give five stars to location is because downtown is where I would prefer but, this trip it was fine as I flew out... More

Review collected in partnership with Radisson Hotels

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Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Dear Alan D, Thank you for taking the time to review the property. We apologize if the hotel was misleading for downtown. However, on your future visit, please feel free to take our complimentary shuttle to downtown. More

Jackson, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel, to find that the sleep number bed, not only did not work, but also "deflated". They were having an apparent plumbing problem, but failed to inform the guests. So when I awoke to take a shower the water was a very dark brown. The hallway had an awful odor to it.

Review collected in partnership with Radisson Hotels

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Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for taking the time to review the hotel. We apologize that you encountered issues with you bed. We are in fact working on the updates to the mattresses. We have decided to remove the Sleep Number brand all together and will make sure that all of guests are aware of this. We have also been working to repair... More

Decatur, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel offered a very comfortable room prior to our flight and excellent shuttle service back and forth to the airport. The staff was extremely helpful and pleasant. Ate at the restaurant night prior to our flight...it was very good.

Review collected in partnership with Radisson Hotels

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Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for the wonderful comments. We are so happy that you found the Park and Fly to be a great experience. We have been researching some additional things to add to this package, so if you can think of anything that would have made this a little better, please let us know. More

1 review
4 of 5 stars Reviewed 2 weeks ago

Good standard hotel with nice service, clean rooms, etc. The service at the restaurant was a bit slow. abcb defff gshsht whwhdl qbeclklhj qwjdjkdl ahet oo pp shjdfhf nhajkdkf ohheger hsnf ohtjk ,kasckck bae Bhjasaem Sskcdnjnjnkjjbh mzhdeonc

Review collected in partnership with Radisson Hotels

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Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

We appreciate your feedback regarding our Austin's Restaurant. We regret to hear your dining experience did not meet your expectations. We have passed on your comments and concerns to our Chef and Restaurant Supervisor so they may address this situation with the team and ensure that we deliver outstanding service and presentation. More

Ottumwa, Iowa
1 review
1 of 5 stars Reviewed 2 weeks ago

We only lasted 10 minutes after check in. Bugs in the bathroom, spider in the pillow case, select number mattress looked fresh out of a dumpster, and just dirty. Room felt like it was in a dungeon and very low end. This room needs a lot of help. Staff apologized but never offered to help us out.

Review collected in partnership with Radisson Hotels

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Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson by Carlson standards. We have been moving the mattresses out of the guest rooms and updating several of... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I was amazed that I could use my points never thought that it would really work. The room was very clean and comfortable. that staff went out of their way to make sure my needs were met and questions answered to my satisfaction.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for staying with us. We are so happy that you were able to use your points and found the hotel accommodating for your needs. Please let is know if there is anything else we might be able to do to improve our hotel or your stay and we hope to see you again on your next trip!! More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for two nights. At Check-in I was assigned a 2 double bed on the 3rd floor. This room was one of the un-renovated room with a tube tv and other issues such as discolored patchwork on the wall behind the door. I contacted the front desk and requested if I could possibly have a updated tv in this... More

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Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for staying with us and providing helpful feedback about your stay. We understand the issues you encountered are less than acceptable. However, we are pleased to hear that the staff and service were able to make up for some of this. You will be pleased to hear that the 42' Smart TVs are being shipped to the hotel... More

Granger, IN, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a last minute room reservation. Our flight was cancelled in our home area and we had to fly out of Indianapolis, IN. Every employee we encountered was very friendly and helpful. We would stay there again if we need to fly out of Indianapolis. The shuttle was on time and got us to the airport and picked us... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

We would like to apologize for the flight delay issues you encountered here in Indianapolis. However, we are so pleased that you found a little piece of mind at our hotel. Our staff and service are very important to us and we realize that trip complications can really put a strain on the overall experience. We were happy to take... More

Indianapolis, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is outside of downtown Indianapolis but the staff goes out of their way to make you feel welcome. The hotel is a little older but if you are a loyalty member for Club Carlson, they will throw in some nice perks for your stay.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for the great feedback in regards to your stay. We also appreciate your loyalty to Carlson hotels. Please consider us during your next trip and let us know additional feedback that we can improve upon. More

New Albany, Indiana
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The elevator was scary, should not be operating in that condition. Our room wasn't ready, I think the beds were sleep number beds but they were busted. Very dated decorations, in need of a serious remodel. Clean enough to get by, but I was glad to leave.

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We have in fact, completed the process of changing our beds. We have also started minor renovation on the public... More

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Additional Information about Radisson Hotel Indianapolis Airport

Address: 2500 S. High School Road, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Indianapolis Airport 3*
Number of rooms: 256
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Also Known As:
Radisson Indianapolis
Indianapolis Radisson

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