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All 185 Indianapolis hotels

Radisson Hotel Indianapolis Airport

3.0 of 5 Hotel   |   2500 S. High School Road, Indianapolis, IN 46241
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35%
Ranked #125 of 185 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 1 week ago
Cynthia W Logansport, Indiana
  • Reviews (239)
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239 people have reviewed this hotel

Traveler rating
    29
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    52
    67
    46
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Logansport, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I have stayed at the Radisson Airport a couple of times and utilized their Park, Sleep, Fly option. Friendly staff, delicious food and clean, well appointed rooms. The Sleep Number beds aren't my cup of tea but everything else was. We very much enjoyed our stays there and will continue to go there.

Was this review helpful? Yes
Chrissy B, General Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for continuing to use us for your Park, Sleep and Fly option. We have shared your feedback with the staff. We work very hard to make sure that we exceed expectations. it is important that we are great when you arrive or depart out of our Airport. Thank you again and we look forward to seeing you on... More

Los Angeles, California
1 review
1 of 5 stars Reviewed 2 weeks ago

I first stayed at this hotel in 2013. They offered an inexpensive rate and I got what I paid for. The room was dirty, the ceiling was peeling away around the window, it was supposed to be a non smoking room but smelled like the opposite. I was told the hotel was sold out and I couldn't change rooms. Thank... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Radisson Hotel Indianapolis Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

Holly Springs, North Carolina, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Okay, I've stayed at a lot of Radisson hotels. This is not your typical Radisson Hotel. The people here are nice, though they are a little understaffed. The hotel itself is very old, and they've done the best they can to remodel it to something nicer. But the rooms are still quite small, it is still noisy in here, and... More

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

We appreciate your feedback and find it very helpful while making improvements. We are happy to hear that our staff was friendly and accommodating. However, will continue to work on staffing levels for quicker service. The hotel is continuing to complete repairs and we appreciate that you noticed. We are continuing to try to improve in every area possible and... More

Cheshire, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2014

A little ragged. Had sleep number bed that didn't work. Room was comfortable when set at 90. Complimentary breakfast, you get what you pay for. Convenient to airport, was probably nice in 1960, but that was 50 years ago.

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for letting us know how your stay was. We are sorry to hear that we did not meet your expectations. We do continue to try to improve on our reviews. The Sleep Number beds are constantly being maintained and we apologize that we have not addressed the one in your room. We will continue to use your feedback... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014

We came in for a 4 night stay for the 2014 Indy 500. I was worried when I first read the reviews for this place but the room bill total was almost $200 less expensive than the Crowne across the street so we gave it a try. Everything was great - the front desk staff were helpful and kind, the... More

Was this review helpful? Yes 1
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

We are so happy that you came to the Radisson Indianapolis. We work very hard to achieve our goal of great guest satisfaction. Sometimes the reviews can be misleading, however, our service and culture truly impact the overall experience. We are sorry that you missed the BBQ on Saturday, but do not worry, we will do this all again next... More

Fort Collins, CO
Top Contributor
99 reviews 99 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed May 26, 2014

I love Radisson Hotels. They have Sleep Number beds. But this one is the WORST. We checked in late,but we had reservations for months. We were told all they had was a handicapped room. We were told the would move us the next day. When we came back the next day the very angry desk clerk said "no one told... More

Was this review helpful? Yes 1
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Please accept our sincerest apology for the accommodations and the lack of service you received. We assure you that this attitude will not be tolerated and we will address the service culture with all of our managers and staff this week. There is no excuse for not having addressed the first concern of the handicap room request, you were very... More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 26, 2014

We stayed here for the Indy 500. We were upgraded upon checking in & our hotel room was quite spacious. Staff was very friendly. The morning breakfast was decent, but the dinner service at the restaurant is slow. We waited over an hour for a sandwich and salad. Wait staff was very apologetic & kind with free beverages for our... More

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for the great feedback on your stay. We apologize that we fell short of your expectations in the Food and Beverage area, but was pleased to hear that we made it right. We are going to share this review with the staff, so we can continue to improve in the areas that fell short this stay. Thank you... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

Before staying here, I was worried about the other reviews. The hotel was so much better than expected. When checking in we were invited to a free cookout in the courtyard, which was held Saturday evening before the Indy 500 Race. The race track is not far from the hotel, so it was an easy drive. They also provided several... More

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for allowing us to provide your accommodations over the Indy500. We are so happy to hear that you enjoyed the cookout and staff. Although we have some areas we are quickly trying to repair and bring up to date, we are pleased to hear that our service and culture really made the experience for you. Great recommendation on... More

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 19, 2014

My room was dark, dirty, and shabby. One of the elevators wasn't working, but no repairs were made and no employee seemed to care. The bathroom was dirty and poorly lit; the exhaust fan didn't work; the sheets were dirty; the clock radio didn't work. The worst part was dealing with a front desk clerk who was unbelievably rude and... More

Was this review helpful? Yes 2
Chrissy B, Manager at Radisson Hotel Indianapolis Airport, responded to this review

Dear Russ M, We apologize that our hotel fell below you expectations. We will address your room concerns with our housekeeping department and will also make sure that we check all rooms to make sure that they have the higher watt light bulbs in all lamps. We have spoken to the Chef in regards to the grab and run danish... More

Casey, Illinois
Contributor
14 reviews 14 reviews
2 of 5 stars Reviewed May 15, 2014

We stayed at the Radisson Hotel by the airport in Indianapolis last year because they offer the park and fly. We were very disappointed in the room conditions. The carpet had stains the lampshade had been burned on one side and when taking a shower the next morning we found a dirty washcloth hanging over the shower rod. I always... More

Was this review helpful? Yes
Chrissy B, Director of Sales at Radisson Hotel Indianapolis Airport, responded to this review

Thank you for taking the time to review the hotel. We appreciate you returning to the hotel from the prior year and apologize that it did not exceed your expectations. We are continuing to work on items and repairs in the hotel. We have just received the new shipment of lamp shades for all the rooms and will continue to... More

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Additional Information about Radisson Hotel Indianapolis Airport

Address: 2500 S. High School Road, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Indianapolis Airport 3*
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Also Known As:
Radisson Indianapolis
Indianapolis Radisson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Relax at the “NEWLY RENOVATED” Radisson Indianapolis Airport, located just a short complimentary shuttle ride for the IND Airport. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with the comfort of Radisson bedding and complimentary wireless internet access. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require. ... more   less 
Number of rooms
256

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