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Super 8 Indianapolis West

2.0 of 5
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5241 West Bradbury Avenue, Indianapolis, IN 46241 (Formerly Econo Lodge Indianapolis)
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Super 8 Indianapolis West
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Ranked #108 of 183 Hotels in Indianapolis
A recent review
4 of 5 stars reviewed 1 week ago
LASDEAN Opelika, Alabama
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15 reviews from our community

Traveler rating
    3
    7
    2
    1
    2
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3
4
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Opelika, Alabama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our stay was very comfortable. Access to the room and hotel facilities were easy to access. The room was very clean and well appointed. Great place for a stay of only one day or a week. Access to restaurants and Indianapolis attractions is easily accessible via Lynnhurst or the Sam Jones Highway which leads into downtown Indianapolis and easy access... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Grand Rapids, MI
Top Contributor
51 reviews 51 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We were on our way to NC and needed a place to crash for the night. We actually got a great deal on one of the last rooms available, which happened to be a suite. The location was good, right off the highway. We had pre-booked earlier that day, however upon checkin' there were some issues with our credit card,... More 

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

Thank you for taking time to review our property. I really appreciate your feedback. It is important to me to know where my team and I can improve. I apologize that your stay did not go as smoothly as it should have. My staff told me about your check-in difficulties and for that I apologize. Thank you for bringing to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel had everything I was looking for. Fresh newly redone rooms. Everything was new the bed, tv, bedding. Free WiFi definitely a great plus. And the staff is phenomenal. Even though I was only there for a night when I travel through Indy this is where I'll stay. Close enough to the airport but none of the noise from... More 

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

My team and I are so happy you enjoyed your stay. It is our goal to provide a problem free stay to every guest. Of course, we always welcome input, so if you have any suggestions, please feel free to contact me at tclark@hotelcapital.com Have a SUPER day. Kind regards, Tony L. Clark, General Manager Super 8 Indianapolis West More 

1 review
3 of 5 stars Reviewed 5 weeks ago

We looked at reviews for this hotel...they seemed to all be positive. Sadly they all seemed like lies to me. They charged us even after we had already paid in advance. There was a huge gap under the doors...leaves were in the room. We had to stuff towels under them to warm the rooms up. I had specifically called to... More 

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

I am so sorry that your stay with us did not meet your expectations. Please contact me at tclark@hotelcapital.com or by calling 317-248-1231. If you were double charged, it is very important that I make this right for you. I apologize if someone on my team misspoke regarding the rooms being exterior rather than in interior hallways. There is another... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

My husband and I travel for his work, so we stay in a lot of hotels all over the country. No we don't stay in high end hotels. Sometimes we don't have that option. For this being a newly renovated hotel. their are some minor kinks that still need to be worked out, but overall I had a wonderful stay.... More 

Was this review helpful? Yes 2
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

We are so happy that we were able to make you and your husband feel welcome. I would love to hear your thoughts on the kinks you feel we need to work out. It is important to us that each guest has a problem-free stay. Please feel free to contact me at tclark@hotelcapital.com or by calling 317-248-1231. Next time you're... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

Has the most beautiful rooms and since its cold out here in indy was the best feeling to feel cuddled and cozy as if you were home and theres no place like home That being said I will always come back to this location:) Very happy with my stay

Was this review helpful? Yes 3
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

My staff and I really appreciate the kind words. It is our goal to provide each guest with that "home away from home" feeling. I'm glad we were able to do that for you. If you have any suggestions, please feel free to contact me at tclark@hotelcapital.com or call the hotel at 317-248-1231. Have a SUPER day. Kind regards, Tony... More 

A TripAdvisor Member
4 of 5 stars Reviewed February 3, 2015

I was very satisfied with my stay. I needed a place close to INDY for a night before my flight and it was clean, safe, and had a very comfortable bed. Friendly staff in the office as well.

Review collected in partnership with Super 8

Was this review helpful? Yes 2
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

My staff and I appreciate your kind words. We hope that on your next visit to Indy, you will stay with us. Of course, we are always open to suggestions on how we can improve our service, so if you think of anything, please feel free to reach out to me at tclark@hotelcapital.com Kind regards, Tony L. Clark, General Manager... More 

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