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Super 8 Indianapolis West

2.0 of 5
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5241 West Bradbury Avenue, Indianapolis, IN 46241 (Formerly Econo Lodge Indianapolis)
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Super 8 Indianapolis West
Best prices for: 1 room 1 guest
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Ranked #110 of 183 Hotels in Indianapolis
A recent review
5 of 5 stars reviewed 3 days ago
Jaime A Louisville, Kentucky
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19 reviews from our community

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    6
    2
    3
    3
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7
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Louisville, Kentucky
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here during the NCAA tournament. The rooms were clean, with recent upgrades to everything except the bathroom. The staff was very friendly and accommodating, letting us change rooms into a Suite when availability opened up. Breakfast is included and was good. Only downfall is that the rooms open up to the outside and you can... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

On behalf of my team, thank you very much for your kind words. They put a lot of effort into making sure our guests have a pleasant experience. If you have any suggestions or additional comments, please feel free to email me at tclark@hotelcapital.com or call me at 317-248-1231. Have a SUPER day. Tony L. Clark, General Manager Super 8... More 

Logansport, Indiana
1 review
2 of 5 stars Reviewed 6 days ago NEW

Arrived at hotel.....accessibility to second level very poor. A lot of trash, cigarette butts peeling paint on walkway. Room was just ok. Bed not comfortable. Ceiling had been patched by an amateur. Toilet was loose, when I sat on it, it moved. Wasnt' seated properly at all. Big hunk of hair on the shower wall. Wanted to charge 10$ a... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

I am very sorry that your stay did not meet your expectations. I will review your comments with my team so we can make adjustments where necessary. There is also some miscommunication regarding our parking policies. I would like to get a better understanding of what was said during that exchange. Please contact me at tclark@hotelcapital.com or at 317-248-1231. Kind... More 

Lexington, Kentucky
1 review
2 of 5 stars Reviewed 2 weeks ago

Could not check in until after 6:00 p.m. - rooms were not ready. There was a 3/4 inch gap at the bottom of the entry door. Motel was next to highway. Could clearly hear traffic. Door to bathroom would not close unless excessive force was used. Carpeting showing its age. Lots of dirt/gravel material next to outside walls. Looks like... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

I read your review and I apologize that your stay with us was not satisfactory. Of course, we always try to exceed our guests expectations, but apparently we have several issues we need to shore up. Please contact me at tclark@hotelcapital.com or at 317-248-1231. I would like to discuss your issues and get some more information. Kind regards, Tony L.... More 

Opelika, Alabama
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2015

Our stay was very comfortable. Access to the room and hotel facilities were easy to access. The room was very clean and well appointed. Great place for a stay of only one day or a week. Access to restaurants and Indianapolis attractions is easily accessible via Lynnhurst or the Sam Jones Highway which leads into downtown Indianapolis and easy access... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

Thank you very much for your kind words. I've shared with my team. Of course, we are always looking for ways to improve, so if you have any suggestions, please feel free to contact me at tclark@hotelcapital.com or by calling 317-248-1231. Kind regards, Tony L. Clark, General Manager Super 8 Indianapolis West More 

Grand Rapids, MI
Top Contributor
56 reviews 56 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 22, 2015

We were on our way to NC and needed a place to crash for the night. We actually got a great deal on one of the last rooms available, which happened to be a suite. The location was good, right off the highway. We had pre-booked earlier that day, however upon checkin' there were some issues with our credit card,... More 

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

Thank you for taking time to review our property. I really appreciate your feedback. It is important to me to know where my team and I can improve. I apologize that your stay did not go as smoothly as it should have. My staff told me about your check-in difficulties and for that I apologize. Thank you for bringing to... More 

1 review
5 of 5 stars Reviewed March 4, 2015 via mobile

This hotel had everything I was looking for. Fresh newly redone rooms. Everything was new the bed, tv, bedding. Free WiFi definitely a great plus. And the staff is phenomenal. Even though I was only there for a night when I travel through Indy this is where I'll stay. Close enough to the airport but none of the noise from... More 

Was this review helpful? Yes
Tony_IndyWest_GM, General Manager at Super 8 Indianapolis West, responded to this review

My team and I are so happy you enjoyed your stay. It is our goal to provide a problem free stay to every guest. Of course, we always welcome input, so if you have any suggestions, please feel free to contact me at tclark@hotelcapital.com Have a SUPER day. Kind regards, Tony L. Clark, General Manager Super 8 Indianapolis West More 

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