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BEST WESTERN Indianapolis South

2.5 of 5 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
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BEST WESTERN Indianapolis South
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BEST WESTERN Indianapolis South
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166 reviews from our community

Traveler rating
    60
    39
    33
    21
    13
See reviews for
61
36
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Indianapolis South
See the most recent reviews
charleston, il
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 21, 2012

Stayed at this hotel in September 2011, great experience, great room, received a little gift bag when we checked in & upgraded to a different room. Just stayed May 18th., nothing exciting when checked in, the room #136, had tile missing in the bathroom, no coffee pot, the door would not open or shut easy. Still an OK hotel, but... More 

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Valued Guest, I want to personally apologize for your experience. I ask you to give us another chance to wow you again. Please contact me via email on your next visit to Indy. My email- bestwesternindysouth@gmail.com More 

St. Charles, Illinois
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 12, 2012

We stayed in the best western south in april 2012. Hotel was reasonably prices. Rooms were large and clean. Room was quiet. Breakfast included eggs, cereal, waffles, coffee, fruit and was more than enough. Staff was friendly and helpful. Texas Roadhouse across the street as well as a sport bar. Lots of hotels and restaurants in the area. The Neighborhood... More 

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Valued Guest, Thank you for reviewing our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More 

Colonial Heights, Virginia
Top Contributor
100 reviews 100 reviews
38 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed April 9, 2012

I requested a room with a fridge which are only accessible by stairs on the second floor; no elevator. The hallway smelled of smoke although it was a non-smoking room and it passed my white sock test (read my other reviews to understand). The bathroom was gross! The floor was caked with a cleaner buildup--think Swiffer wet jet but never... More 

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Valued Guest, Thank you for reviewing our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I have spoken with... More 

Barrie, ON Canada
Contributor
20 reviews 20 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 17, 2012

Stayed at the Best Western for three nights, the room was not overly fancy but it was clean, had all the amenities and met our needs. The bed was comfortable and the in room fridge and microwave were a nice touch. The TV was a little dated and the picture, while watchable was not great. They could update these to... More 

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Valued Guest, Thank you for reviewing our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again... More 

1 review
3 of 5 stars Reviewed December 6, 2011

We stayed here during the night of the Big 10 championship game. We checked in late and got the last room, which resulted in us paying more than I thought the room was worth (150/night). Probably not that expensive normally, just high that night due to demand. The room was fairly nice, having a king bed, whirlpool tub, microwave, fridge,... More 

Was this review helpful? Yes
Aj S, Guest Relations Manager at BEST WESTERN Indianapolis South, responded to this review

Dear PJH30, Thank you for reviewing our property. Guest feedback is the cornerstone of quality customer service. Once again thank you for choosing Best Western Indy South and we hope to see you again in the future. More 

Benson, North Carolina
1 review
5 of 5 stars Reviewed November 22, 2011

Our recent stay at the Best Western Indianapolis South was superb. The rooms were clean and very spacious, the beds were comfortable, the staff was beyond accommodating and the complimentary breakfast was delicious. The staff worked with our group every step of the way to make sure that our kids were well cared for and that our stay was perfect.... More 

Was this review helpful? Yes
Aj S, Guest Relations Manager at BEST WESTERN Indianapolis South, responded to this review

MaryH4895, Thank you for taking the time to review our property. Yours was a wonderful group of kids, it was a pleasure and a joy taking care of your group and we look are hoping to see you all next year. More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed November 21, 2011

Durign my recent stay the staff were incredibly accomodating. The room was spacious and clean with comfortable beds, a nice table for a work space and the in-room refrigerator and microwave came in very handy! The complimentary breakfast was much more than I expected with a wide variety of hot and cold breakfast foods. The location was great with many... More 

Was this review helpful? Yes
Aj S, Guest Relations Manager at BEST WESTERN Indianapolis South, responded to this review

Elizabeth, Thank you for taking the time to review our property. It was very nice meeting you and we hope to see you on your next trip to Indianapolis. More 

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2011

As Travel Coordinator for a Non-Profit Organization I was looking for a reputable, inexpensive, hotel that could accommodate a group of our size. I did some online research and decided that Best Western Indy South would a good choice for our group. It did not take long for me to realize that it was absolutely perfect for us! From the... More 

Was this review helpful? Yes
Aj S, Guest Relations Manager at BEST WESTERN Indianapolis South, responded to this review

agulvin, Thank you for taking the time to review our property and once again thank you for choosing Best Western Indy South! We thoroughly enjoyed working with you and your group was outstanding. We hope to see you again next year! More 

Benson, North Carolina, United States
1 review
5 of 5 stars Reviewed November 16, 2011

We were with a large group for 2 nights. The staff were fiendly, accomdating and very helpful. The rooms were very clean. I woudl definitely stay there again. Thank you Best Western Staff!

Was this review helpful? Yes
Aj S, Guest Relations Manager at BEST WESTERN Indianapolis South, responded to this review

Angela K, Thank you for taking the time to review our property. I was a pleasure meeting you and we hope to see you and the band next year! More 

Angier, North Carolina, United States
1 review
5 of 5 stars Reviewed November 16, 2011

I recently stayed at the Best Western Indianapolis South and let me start by saying that the staff was exceptional. They went above and beyond to assist my needs and accomodate our travel plans. The hotel was clean, food was wonderful, and most of all there isn't one single comment I can make about the hotel or it's staff that... More 

Was this review helpful? Yes
Aj S, Guest Relations Manager at BEST WESTERN Indianapolis South, responded to this review

Pamela S, Thank you for taking the time to review our property. It is our mission to provide superior customer care for every guest, every time. We hope to see you again in the future. More 

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Additional Information about BEST WESTERN Indianapolis South

Address: 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Indianapolis South 2.5*
Number of rooms: 64
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Also Known As:
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western
Hotel Style:
#16 Best Value Hotel in Indianapolis

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