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BEST WESTERN Indianapolis South

2.5 of 5 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
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BEST WESTERN Indianapolis South
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BEST WESTERN Indianapolis South
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145 reviews from our community

Traveler rating
    51
    31
    30
    21
    12
See reviews for
53
29
8
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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There are newer reviews for BEST WESTERN Indianapolis South
See the most recent reviews
Franklin, United States
1 review
5 of 5 stars Reviewed September 12, 2014

Although this Best Western is not the fanciest hotel, it has been a great stop over hotel when we go to Indiana to see our grandchildren. The clerk at the front desk has gone out of her way to make sure we are comfortable and enjoy our stay at the hotel. We brought our grandchildren to the hotel and spend... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Miriam B, Thank you for taking the time to review your recent stay at our property. We always enjoy seeing you and we are looking forward to your next visit. More

Evansville, Indiana
Top Contributor
61 reviews 61 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 9, 2014

First off, this is the first time I'd ever gotten a Priceline room without knowing the hotel first. The price was very good, so I wasn't expecting a whole lot. That's about what I got. The best things were the service, everyone was very friendly and helpful, we had a microwave and fridge at that low price, and the room... More

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear pearce24601, Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the... More

Chicago, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 7, 2014

I went through no less than seven (7) room keys. At first I thought they were being demagnetized in my pocket, but it was then determined that the batteries in the door lock on the room door were dead. I was locked out of my room for about 15 minutes while going back and forth between my room and the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Nick W,, Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use... More

Snellville, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 6, 2014

Recently spent a night at this property. This was my third or fourth stay here, and I've always found it to be clean and a very good value. Bed was comfy. The location is terrific, right off I-65 and provides easy access to my business calls on the northside of town. Will stay here again.

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear JRoudy, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Louisville, KY
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 2, 2014

For an excellent price, Best Western Indianapolis South is conveniently located, directly accessible from I-65. There are a number of dining and shopping choices available nearby, including Wendy's, Bob Evans and Meijer. My welcoming staff member, Kristen, was attentive, thorough and added a personal touch that made my stay comfortable and productive. The room was large and clean, and the... More

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear skye724, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Dousman, United States
2 reviews
2 of 5 stars Reviewed September 1, 2014

I've stayed in many Best Western Hotels. While the staff was very friendly, the hotel could have been cleaner, updated, and the breakfast could have been better. There were 4 of us staying in the room, which was nice to have 2 king beds in the room, but we never had enough towels and always had to go to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Christine S, Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More

Kingsport, Tennessee
2 reviews
5 of 5 stars Reviewed August 29, 2014

I recently stayed at the Best Western South while attending the MotoGP races in August, 2014. Very nice hotel for the money and very convenient to restaurants. Room was clean and comfortable and the staff very nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Ken M, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

1 review
4 of 5 stars Reviewed August 19, 2014

I was going to a Convention and wanted a hotel downtown and missed out and this way the next best thing, in a good way. It was a short easy drive, located next to many restaurants. It had a decent continental breakfast with biscuits and gravy, eggs and waffles and not crowded I could always find a place to sit.... More

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Steve W, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Indianapolis, United States
1 review
4 of 5 stars Reviewed August 11, 2014

Best Western Indianapolis South is a comfortable stay. It is conveniently located off I-65 Exit 103 and is only 7 miles from Downtown Indianapolis. For the quality of the room and the price, you can't beat it. Also, several popular restaurants are within walking or close driving distance. The only downside is the quality of the breakfast items. Other than... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Marc W, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed August 10, 2014

I make multiple trips to Indianapolis each year. When I found this hotel I have not stayed at another since. The staff are always polite and will go out of their way to meet any and all reasonable requests. For over 3 years they have continued to upgrade the hotel and the location is great to get anywhere in the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear lukesgc, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

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Additional Information about BEST WESTERN Indianapolis South

Address: 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Indianapolis South 2.5*
Number of rooms: 64
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Also Known As:
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western

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