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All 185 Indianapolis hotels

BEST WESTERN Indianapolis South

2.5 of 5
4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
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BEST WESTERN Indianapolis South
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Ranked #89 of 185 hotels in Indianapolis
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75 reviews from our community

    Trip type
Traveler rating
    30
    16
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    8
    6
Date Rating
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2013

First the good: friendly staff, quiet, comfortable beds, nice location, fair price. Now the bad: Old, creepy building, minimal breakfast, small TVs, small, scratchy bath towels, old beat up furnishings, loose electrical sockets.

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A TripAdvisor Member
4 of 5 stars Reviewed April 22, 2013

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Review collected in partnership with Best Western

Central Coast California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 20, 2013

Very pleasant young lady at check in. Good first impression. Pretty much all downhill from there. Room pretty much beat up (but clean). Breakfast average at best. Just felt like the neighborhood was a little dodgy.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Troy, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 8, 2013

I, and my brother and his boys, have stayed in that hotel a few times now, and each time it has gotten more frustrating. Dirty, poor service, falling apart, small televisions, and more. Outlet plates were falling off the wall. Bath towels are more like hand towels. We went for breakfast once, and there was very little food, none of... More

Was this review helpful? Yes 1
See 2 more reviews by jollybill for Indianapolis
Naperville, Illinois, USA
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 2, 2013

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Review collected in partnership with Best Western

Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
April 3, 2013

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Chesterton, Indiana
1 review
3 of 5 stars Reviewed April 1, 2013

The location of Hotel is excellent. Many nearby restaurants and shopping. Close to freeway to go downtown. I would probably select a different hotel in the area upon a future visit, unless remodeling is done.

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Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
April 3, 2013

Thank you for reviewing our property. Guest feedback is crucial to providing outstanding customer service. I want to apologize on behalf of the entire staff for failing to exceed your expectations. Property updating- we are currently in the early stages of a complete property reinvention. Within the last year our rooms have been repainted and we have installed new flat... More

Chicago,IL
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 30, 2013

This hotel/motel is a not a great place to stay. My sister and I took my niece for a short trip to Indy to explore the city and pick this place based on reviews from here and Expedia saying it was good-where do these people usually stay? Yikes!!!! It was old,worn and grimy from years of use,no matter that the... More

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See 3 more reviews by ILteacher052000 for Indianapolis
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
April 3, 2013

Thank you for reviewing our property. Guest feedback is crucial to providing outstanding customer service. I want to apologize on behalf of the entire staff for failing to exceed your expectations. In regards to the "worn out" conditions, we are currently in the early stages of a complete property reinvention. Within the last year our rooms have been repainted and... More

Louisville, Kentucky
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 14, 2013

The staff was very nice and check-in was quick and courteous. There are several different dining options within walking distance. My room was pretty clean, however the walls in the room and hallways are in need of some paint and the furniture could use an update. I would recommend the hotel to those seeking a bargain rate and minimal amenities.... More

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See 7 more reviews by Mike W for Indianapolis
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
March 22, 2013

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

San Diego, California
Top Contributor
51 reviews 51 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 28, 2013

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Review collected in partnership with Best Western

Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
March 1, 2013

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Winfield, illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed February 23, 2013 via mobile

Stopped here during a terrible ice storm. Nice average Best Western. Front desk personel were very friendly and the room was o.k. Hotel is in a good area with several chain restaurants nearby within walking distance. Breakfast was more than expected and good coffee.

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
February 27, 2013

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

 
 
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Additional Information about BEST WESTERN Indianapolis South

Also Known As:
Best Western Indianapolis South Hotel
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western
Best Western Indianapolis
Address: 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotels in Indianapolis
Price Range: $
Hotel Class:2.5 star (2.5*)
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