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All 183 Indianapolis hotels

BEST WESTERN Indianapolis South

2.5 of 5 Hotel   |   4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
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61%
Ranked #96 of 183 hotels in Indianapolis
Certificate of Excellence 2013
A recent review
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110 people have reviewed this hotel

Traveler rating
    42
    23
    21
    13
    11
See reviews for
40
24
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago

We checked in Friday night. The room had 2 double beds. There was a very strong odor that smelled like chemicals from a rug cleaner. Someone took their shoes off and the carpet was completely soaked. The staff got us another room and it was fine. Vending machine was out of drinks except Mountain Dew. The pool was very small,... More

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Germantown, Ohio, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Convenient to Downtown Indianapolis and the area attractions. Plenty of options for restaurants and shopping. The Motel was was good and got a good nights sleep. I would recommend it to anyone visiting in the areas.

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2014

Awesome location. Rooms were fanatic quite and very clean. Check in clerks were very helpful and friendly. Will stay here again. Sonia went above and beyond and was very professional. Housekeeping was very sweet, and accommodating.

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Eli2015, Thank you for your review of our property. We look forward to seeing you again soon. More

Indianapolis, Indiana
1 review
1 of 5 stars Reviewed March 11, 2014

Our room has some severe wear. The wall heating unit - sauna or freeze. Called the front desk twice to complain that our room was filling with marijuana smoke from the neighboring room (bathroom vent??). They refused to "get involved", "couldn't prove were it was coming from" and never offered to move us to another room. We stayed here a... More

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear JB, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2014

Best Western properties are usually good but this one is getting tired - poor paint job in the room (table lamp and clock plugs painted over), bathroom caulking cracked and discolored, etc. Worse was the clerk on duty when we got there ... took forever, it seemed, to get registered and there was no response until I asked a second... More

Was this review helpful? Yes 1
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Bob44mi, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Evansville, United States
1 review
4 of 5 stars Reviewed January 26, 2014

I will not review this hotel..but merely want a voucher because of the cold temperatures we had to endure at this location because of shoddy workmanship in the installation of the HVAC unit and the windows. Peter M. Swaim 6430 Madison Ave Evansville,IN (812) 476-5728 End of survey

Review collected in partnership with Best Western

Was this review helpful? Yes
Milwaukee, Wisconsin
2 reviews
1 of 5 stars Reviewed January 17, 2014

We stayed here for one night for a basketball tournament, one of the rooms smelled like pot, my room they checked another guest later that night into my room thankfully it was someone from our group seeing he had a key to my room, also the bathroom was falling apart the towels had stains on them, another family never got... More

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

David R, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Western PA, United States
1 review
2 of 5 stars Reviewed January 14, 2014

Stayed here 1 night on a leisure trip. The room had a slight odor of old stale smoke, probably residual from the old smoking-in-the-room days. Bathroom was old and needed a good refurbishing. The wifi only worked in one corner of the room in the entryway of the room. Breakfast was sparse. The desk staff at checkout made is very... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear W Bruce B, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More

Franklin, United States
1 review
5 of 5 stars Reviewed December 31, 2013

We enjoyed staying at the Best Western at Southport in Indianapolis Indiana. The staff was very friendly and the hotel was very clean and neat. However, this time, since we have stayed here before, the breakfast could have been a little better and the pool water and area was too cold. Also, a couple of the lamps in our room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Miriam B, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Middlebury, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2013

One thing I like about Best Western is that there are generally no surprises. Our room was clean, Wi-Fi connected immediately. Breakfast was good. Very close to many different places to eat. . Though it was winter I must add that one thing I like about Best Western, for those of you who tour on a motorcycle, they allow you... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Member, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

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Additional Information about BEST WESTERN Indianapolis South

Also Known As:
Best Western Indianapolis South Hotel
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western
Best Western Indianapolis
Address: 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 183 hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Indianapolis South 2.5*
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