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All 184 Indianapolis hotels

Extended Stay America - Indianapolis - Northwest - I-465

2.5 of 5 Hotel   |   9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
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Ranked #128 of 184 hotels in Indianapolis
A recent review
3 of 5 stars Reviewed February 25, 2013
Sherry L Saginaw, Michigan
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  • Reviews (70)
  • Photos (15)
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70 people have reviewed this hotel

Traveler rating
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    17
    9
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22
5
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18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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There are newer reviews for Extended Stay America - Indianapolis - Northwest - I-465
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Saginaw, Michigan
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 25, 2013

Not the best but worth the money especially if you are only sleeping there. The room fit 6 adults fairly comfortably. Tiny double beds and sofa bed but acceptable. Not a huge breakfast but coffee, instant oatmeal, muffins and granola bars to go. Kitchen area not well equipped for actual eating. Microwave worked and we had the fridge so that... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

It was very kind of you Ms. Sherry L. to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Indianapolis - Northwest - I-465. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the... More

Illinois
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 20, 2013

Apparently a recently acquired property by this company. Pay attention to driving directions, another property with the same name within a half mile, and street access to this location is a bit buried behind other commercial properties. Be aware that as with many extended stay lodgings, day to day housekeeping is not what you would receive at a hotel/motel. Only... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Charlotte, North Carolina
Top Contributor
53 reviews 53 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed October 31, 2012

Staff is great. Housekeeping Great. Price. Over the past ten years i have stopped in at one time or anther at this hotel. It is not perfect, but O'kay. Some of the hotel personel are from other hotels and provided great service.

Was this review helpful? Yes 1
Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Cayuga, Indiana
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 30, 2012

I have stayed here numerous times over the past year. I rarely experienced any negatives issues. The only negative ones that I had were 1) someone either smoking in the hallway or in their room because the smell was in the hallway and 2) a shower curtain in one of my rooms reeked of a moldy smell and there were... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Louisville, Kentucky
Top Contributor
92 reviews 92 reviews
25 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed August 5, 2012

Check-in went smoothly, room was plenty big for myself and two daughters, everything was clean, but... every afternoon when we returned from our activities, the keys didn't work. We were on the third floor so always had to trek back down to get them re-charged (until I finally got smart enough to have them charge them on our way past... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. We know that you have several... More

Ewa Beach, Hawaii
1 review
5 of 5 stars Reviewed July 4, 2012

Outstanding service and outstanding cleanness of my room. Staff were friendly and helpful. Wifi was excellent. I would recommend anyone staying here. I'm happy and pleased.

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Indianapolis - Northwest - I-465. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of... More

Southern Indiana
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 2, 2012 via mobile

While this hotel was clean and the bed was comfy, everything else was bad enough to outweigh the good. We waited at the front desk to check in and ended up having to call the number on the booking to tell someone we were at the desk waiting to check in. A lady, looking completely disturbed by our presence, came... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I recently received a copy of your review of our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I am happy to be able to respond to you... More

Chicago, IL
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 2, 2012

I booked this hotel figuring that I only needed a clean, comfortable room before giving a speech in Indianapolis the following morning. I arrived at the hotel Saturday night to be welcomed by a strange man hanging out in the lobby and no desk staff. After about five minutes a pleasant woman arrived and promptly checked me in. I went... More

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I recently received a copy of your review of the Extended Stay Deluxe Indianapolis - Northwest - I-465.  Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post.  Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve... More

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 25, 2012

When we made arrangements to attend a function at the nearby Smart Center, the business manager suggested this hotel as convenient to their location (and all the other dealerships on 96th). It was also very reasonably priced. So I called to verify vacancies for the date we would need a room, and the room rate. I was disappointed to hear... More

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Indianapolis - Northwest - I-465. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that... More

Riverdale, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2012

I stayed at this hotel for a few weeks, it suited my needs though the kitchenette left much to be desired. The stove didn't work properly (the food cooked too fast, even on low heat). The vent didn't do much for the smoke and smell that would linger in the room for days after each cooking session, despite the window... More

Was this review helpful? Yes
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Additional Information about Extended Stay America - Indianapolis - Northwest - I-465

Address: 9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Indianapolis - Northwest - I-465 2.5*
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Also Known As:
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel Indianapolis
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#128 Luxury Hotel in Indianapolis
Hotel Class
Number of rooms
139

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