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Extended Stay America - Indianapolis - Northwest - I-465

2.5 of 5
9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Indianapolis - Northwest - I-465
Ranked #110 of 185 hotels in Indianapolis
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43 reviews from our community

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Traveler rating
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    5
    10
Date Rating
Chicago, IL
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 2, 2012

I booked this hotel figuring that I only needed a clean, comfortable room before giving a speech in Indianapolis the following morning. I arrived at the hotel Saturday night to be welcomed by a strange man hanging out in the lobby and no desk staff. After about five minutes a pleasant woman arrived and promptly checked me in. I went... More

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ChristopherTM, Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
July 16, 2012

I recently received a copy of your review of the Extended Stay Deluxe Indianapolis - Northwest - I-465.  Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post.  Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve... More

Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 25, 2012

When we made arrangements to attend a function at the nearby Smart Center, the business manager suggested this hotel as convenient to their location (and all the other dealerships on 96th). It was also very reasonably priced. So I called to verify vacancies for the date we would need a room, and the room rate. I was disappointed to hear... More

Was this review helpful? Yes 1
See 3 more reviews by Johninchicago for Indianapolis
ChristopherTM, Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
July 16, 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Indianapolis - Northwest - I-465. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that... More

Riverdale, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2012

I stayed at this hotel for a few weeks, it suited my needs though the kitchenette left much to be desired. The stove didn't work properly (the food cooked too fast, even on low heat). The vent didn't do much for the smoke and smell that would linger in the room for days after each cooking session, despite the window... More

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Aurora, Illinois, USA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 15, 2012

This place is the worst hotel I've ever seen. I was looking for a hotel with a kitchenette and all the other 'nicer' hotels were booked for the week for a convention. So, I thought I would try something new. I was mortified by the room condition, and I actually have more photos I could upload. I thought these might... More

Was this review helpful? Yes 3

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4 of 5 stars Reviewed March 22, 2012

This hotel looks like its need of a facelift, but its clean and we had great service.

Was this review helpful? Yes 1
Grand Rapids, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2011

It's not the best hotel I've been to but there was nothing terrible about it. Clean, safe, easy to get to and priced right. I'd stay again for sure.

Was this review helpful? Yes 1
Holmes Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 16, 2011

We had stayed at Extended Stay hotels on business trips in the past and were quite satisfied. They were clean, if spartan, with a small kitchenette - our primary concern. We had reservations for a week at this facility, but when we saw the room, we bacame concerned. It looked liked the housekeekper replaced the towels but didn't clean. There... More

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Bloomington, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2011

Booked our room through Priceline on "Name your own price". Went to Indy for the weekend for our 15th anniversary. After getting the room for $30.00( $42.50 with charges ), I went and read some reviews. It was about 50/50 between good and terrible. at this point I got a little nervous as my wife is pretty particular when it... More

Was this review helpful? Yes 1
Livonia, mi
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 3, 2011

This is a large U-shaped building with 2 elevators. One was out of order. 3 floors. Got it through Priceline, but wouldn't pay on my own. Across the street from Cracker Barrel. During my stay it was tranquil and had no problems. Clerk was pleasant and accommodated my 3rd floor request. Older tv with very poor color. Couldn't read writing... More

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See 2 more reviews by crystalman for Indianapolis
Florence, Kentucky
Top Contributor
114 reviews 114 reviews
111 hotel reviews
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119 helpful votes 119 helpful votes
3 of 5 stars Reviewed July 31, 2011

I stayed here for 1 night. This hotel is not easy to find. It's an average facility with self contained suites and mine had a full sized refrigerator, dish washer, microwave etc. It was quiet and I felt good value for the money. It's an older place and I would rate cleanliness about 7 out of 10. The in-room wifi... More

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Extended Stay America - Indianapolis - Airport
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Additional Information about Extended Stay America - Indianapolis - Northwest - I-465

Also Known As:
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel Indianapolis
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Address: 9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
Region: United States > Indiana > Indianapolis
Amenities:
Fitness Center Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #110 of 185 hotels in Indianapolis
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Indianapolis - Northwest - I-465
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