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Quality Inn & Suites Airport

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2631 S. Lynhurst Drive, Indianapolis, IN 46241
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Quality Inn & Suites Airport
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Ranked #152 of 183 Hotels in Indianapolis
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93 reviews from our community

Traveler rating
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    18
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    36
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Portland, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this because it had 24 hr shuttle to airport. Parking lot and sidewalks were covered in ice and snow, they hadn't even attempted to clean anything. I asked to schedule shuttle for the morning and was told we couldn't do that, just had to come down 20 mins before we wanted to leave. Walked into the room and... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

Deserves less than one star. It was a sleepless night by the interstate. The room was dirty and the toilet wouldn't flush. We were told upon checking out the room wasn't even supposed to be rented because the plumbing had been plugged for two weeks. Definitely DO NOT stay here. If my husband's company had not picked up the tab,... More 

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Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 30, 2014

Found pills on the groud, bed sheets were flithy, staff rude, lights were flickering and breakfast was absolutely horrible! Also the smell was very strange it made me feel sick and stuck in my throat for days. DO NOT STAY HERE!

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 11, 2014

Positively , by far one of the worst hotels I've ever stayed in, when you first walk in you know your in trouble, this place smells like and old sock, a sock worn for 5 yrs,and only washed when it rained, the room floors are carpet, but shoes stick to it like him, have to sleep with lights on for... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed November 2, 2014

This was a terrible place to stay. It's dirty, the staff is not friendly, and it's clear they cater mostly to truck drivers. The van that came to pick me up at the airport was not marked, the seats were torn, and the driver assumed that another guest and I were using their long term parking and not staying at... More 

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Lindsborg, Kansas
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 28, 2014

I've stayed at this hotel for approximately 20 years. This used to be a great place to stay as it was clean, had a friendly staff and great breakfast. The last couple of years have seen the hotel cleanliness and service go downhill. The keys do not work consistently. The rooms are dirty. The hotel seems to cater to truck... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed October 25, 2014

I had a great nights rest. My room was clean and the service was great will definitely stay again when in town. It was such a great bargain how could I pass it up! My room came with a fridge and microwave and it was also completely remodeled which I absolutely loved. My overall experience was great and will also... More 

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Sacramento,Ca
Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 17, 2014

I'm a traveling nurse and flew into Indianapolis. This hotel picked me up from the airport on last minute notice for no extra charge. Front desk agent checked me in quickly and accommodated my needs. Room was clean and even had a refrigerator. Manager was there when I checked in so he reassured me that when I needed the shuttle... More 

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Buffalo, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 16, 2014

If you're not a smoker or a trucker, don't stay here!PostedOctober 9, 2014 When we went to check in, there were 10 truckers standing within 1 ft plus at the door,smoking. All of them. (It was this way every time we went in or out). As a woman it is an uncomfortable feeling. I'm a nonsmoker, and have lung problems.... More 

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scotland
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed October 11, 2014 via mobile

Arrived to the reception & asked her what was that awful smell. She said it was the pool. It was out of order so stagnant water smell. Great start, the carpets were tacky & badly stained all the way through the hotel, the stainless steel in elevator needs proper cleaning, especially at the bottom & edges. All the carpets are... More 

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