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Holiday Inn Express and Suites Indianapolis East

2.5 of 5
7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
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Holiday Inn Express and Suites Indianapolis East
Ranked #58 of 185 hotels in Indianapolis
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43 reviews from our community

    Trip type
Traveler rating
    18
    17
    2
    4
    2
Date Rating
Rockville, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 5, 2013

I have stayed in a lot of Holiday Inns and other hotels too. I called the hotel before I made the reservation to tell them that I wanted clean blankets, and a very clean room. They assured me that it would be. When I went into the room their was long black hair on the hair dryer, in the sink,... More

Was this review helpful? Yes 1
Dayton, Ohio
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 28, 2013 via mobile

My wife and I took our boys to Indianapolis to visit the Children's Museum and wanted a good, clean place to stay. We were treated very well by the staff. The woman who maintained the breakfast area was outstanding. She constantly checked on us and was very friendly to our boys. Our room was bigger than we expected. Clean and... More

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 14, 2013

I stayed here for work purposes for several weeks. The rooms were very clean, staff was very friendly and helpful, and the property was well-maintained. The property was located conveniently off of I-465. Restaurant selection nearby was limited. There is a Bob Evans right by. A microwave and compact fridge were provided.

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See 3 more reviews by Sonnie B for Indianapolis
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
April 23, 2013

Thank you so much for your 4 star review of our hotel. It gives us great pleasure to know that we've provided a great experience to another one of our guests! We work very hard here at the hotel to hire and train individuals with great customer service skills. They are truly what makes this hotel special. We look forward... More

Cleveland, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2013

Nicely updated and clean place to stay with a very friendly staff. Our suite was very comfortable and had all the necessary amenities. The only thing that would have made it better would be to have a few more healthy breakfast items to chose from.

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
March 21, 2013

MomBarbie, I am so glad you enjoyed your stay with us and we look forward to your next visit. Thank you for your suggestion of more healthy items on our breakfast bar, I am looking into this. More

Dallas, Texas
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 25, 2013 via mobile

Rooms are large, hotel is new and clean, location for travelers is good. This is the best Holiday Inn Express I have stayed at. Staff was friendly and workout area was adequate. I would gladly stay here again.

Was this review helpful? Yes 1
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
February 27, 2013

StorGor, It was our pleasure to have you stay with us. Please allow us to be your hotel everytime you visit Indianapolis. More

Libertyville, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2013

We spent a couple nights here recently. The hotel is clean and located conveniently right off I70 near I465 that was reasonably priced. The staff was friendly and helpful. Couple gripes: The mattress on the sleeper sofa was the absolute worst I've ever felt. It was nothing but springs with a cloth over them. My 10 y/o daughter complained about... More

Was this review helpful? Yes 1
See 2 more reviews by John M for Indianapolis
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
February 27, 2013

John, thank you for your comments and concerns, I can assure you they have been addressed. Please give us the opportunity to exceed your exceptations the next time you are in Indianapolis. More

Independence, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

i have been staying at this hotel for over 6 years and have never had any issues with the staff. they have treated me very well over the years and have gone out of their way to make sure i am taken care of. i couldn't ask for better service from the check in to the housekeeping staff. there are... More

Was this review helpful? Yes 1
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
February 27, 2013

jwnewton68 Thank you for your kind comments. It is always our pleasure to serve your lodging needs while you are in Indianapolis. We will see you soon!!! More

Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2013 via mobile

Good location right off I-70. Huge room, clean, comfy bed, and friendly staff. Slept like a baby. TV channel selection is weak. Quiet hotel. Restaurants and Starbucks nearby. l will stay there again. Reasonable rates.

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
February 27, 2013

ChevyCamaro,I am so glad you enjoyed your stay with us. Cassie is great and loves to assist guest to make sure they are very happy with their stay. Thank you for all your kind comments. look forward to seeing you soon!!! More

Commerce Township, MI
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2013

Just stayed there again. I can't say enough about the hotel and the staff. Cassie....thank you SO much for taking such good care of us. I asked her for a quiet room because I'm a light sleeper (and also had a horrible cold that was making me miserable.) She gave us a great room...away from the common noisemakers and at... More

Was this review helpful? Yes 2
See 2 more reviews by ChevyCamaro for Indianapolis
Jasonville, Indiana, United States
1 review
5 of 5 stars Reviewed January 5, 2013

The staff is always nice and polite. they go the extra yard for customers - we stay here a lot!!!! they are accomodating and understanding and helpful with special needs. we travel with a service animal and they have a great understanding of the ADA rules. have never stayed a better place.

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
February 27, 2013

Georgi P, We are so glad we could help make you trip to Indianapolis a pleasant one. We love to hear about our guests stay. Thank you for the nice comments and we look forward to seeing you again soon!!! More

 
 
 
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Additional Information about Holiday Inn Express and Suites Indianapolis East

Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Comfort Suites Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotels in Indianapolis
#46 Family Hotels in Indianapolis
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 
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