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All 183 Indianapolis hotels

Holiday Inn Express and Suites Indianapolis East

2.5 of 5 Hotel   |   7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
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Ranked #55 of 183 hotels in Indianapolis
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Christina P Lake Geneva
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64 people have reviewed this hotel

Traveler rating
    26
    27
    5
    4
    2
See reviews for
22
11
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Lake Geneva
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This Holiday Inn was awesome, we had a suite and it was like a condo!!! The bed was superb, we had a breakfast bar which faced the tv so if you didn't want to sit on the couch or chair you could sit a the breakfast bar. It was a quiet hotel, we were there for my daughters college bowling... More

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Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Christina P, thank you for the perfect 5 review!!! Please come back and see us again!!! More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Great room for a low price. Pool. Perfect for a family. Pool could have been cleaner & bigger. They were out of towels so we had to run up cold. Also ran out of pillows so a couple of my kids slept without pillows.

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for your great review. We are very pleased you enjoyed your stay and look foreward to seeing you again soon!!! More

Owosso, Michigan, United States
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here while in Indianapolis for a convention. While we had a short drive into downtown each morning, this hotel provided us with good cost savings over the hotels near the convention center. The rooms were large and clean, although they could use a new coat of paint. I enjoyed the indoor pool--nice and warm and a good way... More

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Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Margaret, Thank you for making our home your while in Indianapolis. We are excited you enjoyed your stay. Please come back and visit us again. More

North Oaks, Minnesota
2 reviews
5 of 5 stars Reviewed March 18, 2014

Was in the city for the basketball tournament over the weekend and the hotel was perfect. Friendly staff and as always at Holiday Inn Express, I started my day off with a delicious cinnamon roll. I wish they would sell a tray to me when I leave the hotel. Will be back at this hotel if I am in Indianapolis... More

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Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Jim, Thank you for satying with us while in Indianapolis. Please let me know the next time you are in Indianapolis and I will hook you up with some cinnamon rolls. More

Michigan
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 7, 2014

This is a newer hotel in very good condition. It is located near the expressway, but not too close. It's located in a safer looking area. Was there in the winter. The parking is set away from the front door by landscaping island adjoining the drive-under entry way. So, you'll want to unload at the door or carry your stuff... More

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Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Spartan, We enjoyed having you as our guest, please visit us again. I am glad you enjoyed the pool!!! More

St. Louis
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2014

• Very clean hotel with friendly staff. • Located close to interstates for a convenient drive to downtown Indy. • The room was quiet and extremely large for a chain hotel. Instead of a table it had a counter with bar stools that overlooked the room. For convenience there was a microwave and mini fridge. I like that they provided... More

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Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear ZuziSt_Louis We are glad you enjoyed you stay with us. Thank you for the great review!!! Please visit us again. More

SPRING LAKE
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 1, 2014

There was a small pool. The air in the pool area was pretty cold ... but the pool water was nice and warm. The pool was a good diversion for our entire family. The room was a double queen with a sofa bed. Most of the springs holding up the mattress on the foot end of the sofa bed were... More

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IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Christopher V, Thank you for taking the time to express your thoughts and concerns. It is great to hear that you enjoyed the majority of features provided. However, I would like to apologize for any inconvenience the room conditions may have caused you. Your feedback is very important to us as this continually helps us improve the facilities and... More

Indiana
Contributor
18 reviews 18 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 22, 2013

This is a like new property with great noise control. I stayed here on a very full night and I was not disturbed at all by the comings and goings of other guests. The included breakfast at this hotel was not as good as some Holiday Inn Express locations where I have stayed. The attendant kept moving, but I'm not... More

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West Lafayette, Indiana
Top Contributor
87 reviews 87 reviews
46 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 18, 2013

I stayed at the Holiday Inn Express and Suites Indianapolis East on a business trip. The room rate was amazingly low for the city. I had a double-bed suite that included a work desk & chair, flat-screen TV, easy chair, and dresser drawers in the main room. There was a small anteroom before the bathroom that included a microwave, small... More

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed December 3, 2013

I stay here a lot when I travel to Indy for work. The location isn't good but I come here to sleep, and I know what to expect. Clean lobby, clean rooms, flat screens with HD hookup capability, free wifi, and rooms are in good condition. Pool and work out areas are clean too. The breakfast could definitely use some... More

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Hostman#1, Thank you for allowing us to be your home away from home. I agree Sonya is very friendley and I will pass your kind words on to her. Please visit us again on your return trip to Indy!!! More

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Additional Information about Holiday Inn Express and Suites Indianapolis East

Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Holiday Inn Express And Suites Indianapolis East Hotel
Comfort Suites Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Official Description (provided by the hotel):
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 
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