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Hilton Indianapolis

3.5 of 5 120 West Market Street,, Indianapolis, IN 46204
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Certificate of Excellence 2014
Hilton Indianapolis
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Hilton Indianapolis
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586 reviews from our community

Traveler rating
    259
    217
    70
    29
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2013

The wonderful weekend started at check in with Rebecca! She was so helpful with making sure the room for my daughter was just right for special night! The hotel was perfectly located to shopping mall and had plenty to do inside that kept the party festive! I was so pleased with the way things turned out that I will be... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your lovely review of the Hilton Indianapolis Hotel & Suites. We always appreciate hearing from our guests and learning about their time with us. Our associates believe that providing excellent service is paramount and we are glad you found them to be so kind and helpful. A special getaway with a shopping trip sounds like any teenaged... More 

Harrison, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 27, 2013

We had a great stay here over the weekend, started with Zach at the front door, he was very helpful. Next was Pedro at the front desk who went beyond the call of duty to help us out. Everyone from the restaurant, Starbucks, to housekeeping were smiling and interested in making sure we were taken care of. The food was... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are flattered by your kind words and excellent review! It’s extremely important to all of us at the Hilton Indianapolis Hotel & Suites to be able to not only provide great service to each and every one of our guests, but to achieve a superior overall experience as well. Your comments will be shared with everyone here. We would... More 

Troy, MI
Top Contributor
50 reviews 50 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 24, 2013

Getting to this location and trying to find the parking garage will leave you exhausted and exasperated, but once you get inside the smile returns. The décor is top notch. The center-city location is superb. The restaurant and bar staff are VERY professional and courteous (except for the gay guy in the main bar area). Front desk area and staff... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

At the Hilton Indianapolis Hotel & Suites we value all of our guests' feedback and are pleased to learn that you enjoyed such a positive experience. Despite a few challenges in arriving, we're delighted that our associates were able to help provide you with such an excellent stay. Our location is always an aspect of our hotel that guests rave... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed October 24, 2013

This hotel is in an excellent location for anything you would like to do in downtown Indianapolis. The indoor rooftop pool with the sun shining was a great way to start a Sunday morning. Very accomadating staff in every aspect of the hotel

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are truly flattered by your glowing review of the Hilton Indianapolis Hotel & Suites. Our associates will be elated to know that they made such a positive impression upon you and your gracious acknowledgement of their efforts will be shared with everyone. What a lovely picture you have painted of your sunlit Sunday morning swim in our indoor pool!... More 

East Sandwich, United States
2 reviews
5 of 5 stars Reviewed October 24, 2013

The downtown Indy Hilton is an excellent choice. The Hotel is located within walking distance of most downtown attractions and restaurants. It's about a $35 taxi ride from the airport (their website says $25). Rooms are spacious and clean. Staff is friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

You have our most sincere gratitude from everyone at the Hilton Indianapolis Hotel & Suites. We truly appreciate your review and for sharing your impressions of our hotel. Providing our guests with an excellent stay is of utmost importance and we are so glad you not only found our associates to be so friendly but our location to be so... More 

Lafayette, Indiana
Top Contributor
69 reviews 69 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 23, 2013

Lighting fast check in. Very attentive front desk. Bathroom are a little dated, but rooms are clean and spacious. Very good recognition of diamond club member (shoe shine, internet, breakfast). Internet was very reliable, excellent downtown location. Would stay at property again.

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Lightning fast check in is a great compliment, thank you! It is always our pleasure to provide prompt, hospitable service at the Hilton Indianapolis Hotel & Suites and our location is one of the best in the city. We would love to welcome you back again. More 

Chicago, Illinois
Top Contributor
58 reviews 58 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 23, 2013

I called a few days before an unexpected trip to Indy for 1 night and was able to use my Hilton points to book a nights stay at this Hilton without any problems. Check in was a breeze and they put us in a 18th floor suite with amazing views. The rooms are large with modern decor and the bed... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for taking the time to share your thoughts with us. We're delighted you enjoyed your suite accommodations and valued the ability to easily obtain reservations for your recent trip. While we do charge for parking, our valet service does permit for unlimited in and out privileges, which is generally not available at most public lots. The Hilton Indianapolis... More 

Nashville, Tennessee
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 21, 2013

Stayed there via a group room block last week and enjoyed the stay. The hotel is in good condition, rooms modern and well-appointed. Self parking was free; not sure that is always the case. The location is very convenient to downtown destinations. Although I had stayed in downtown Indianapolis a couple of times before, I hadn't really toured the area... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Within walking distance of so much of what Indianapolis has to offer, we think the Hilton Indianapolis Hotel & Suites offers the perfect location and we are so glad you agree! With the best of amenities and modern touches, it is wonderful that you enjoyed what we have to offer. As you mentioned, we do charge for parking in our... More 

Syracuse, New York
Top Contributor
71 reviews 71 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 19, 2013

While moving eastward in late July, stayed in this hotel. It was a nice Hilton. Pulled in the ramp to check in and the valet told us valet parking is all that is available. That was not true (even if they aren't hotel employees out to make a buck they should be truthful) but we didn't find that out until... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your impressions of the Hilton Indianapolis Hotel & Suites. Moving can be an exciting and sometimes taxing experience but it is wonderful to know that you enjoyed staying with us along your journey. Breakfast is such an important way to fuel your day and dining at 120 West Bar & Grill with farm fresh ingredients and... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2013 via mobile

I usually stay at the Conrad when in Indy, but this time thought I'd try the Hilton. It's a high quality hotel, a room so large you could play basketball in it. Had room service, excellent food. Breakfast was free, and very good. The only thing I disliked was that the bar had closed at 10pm, and I arrived at... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It is great to read that you enjoyed an overall great stay with us from our spacious accommodations to your dining experience. We do apologize if you were inconvenienced in any way by the hours of our bar, however. Thank you for your feedback, we hope you will consider another stay in the future. More 

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, AAA Travel Services, Orbitz, Priceline, Hilton Hotels, Cheap Tickets, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hilton Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Hotel Style:
#17 Family Hotel in Indianapolis
#19 Business Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis

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