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Hilton Indianapolis

3.5 of 5 120 West Market Street,, Indianapolis, IN 46204
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Certificate of Excellence 2014
Hilton Indianapolis
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Hilton Indianapolis
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586 reviews from our community

Traveler rating
    259
    217
    70
    29
    11
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116
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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  • Italian first
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  • Mar-May only
    (120)
  • Jun-Aug only
    (185)
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    (170)
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There are newer reviews for Hilton Indianapolis
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Lexington, Kentucky
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a large, comfortable room that was spotless. Every staff member we encountered was friendly and helpful. The shoe shine man even gave us a card for a free appetizer at McCormick & Schmick's, and the dinner was the best meal we've had in years at any restaurant. Great service. We will definitely return to this hotel when... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your glowing review of Hilton Indianapolis Hotel & Suites. All of our associates are dedicated to providing exceptional service, and they’ll be grateful to hear your compliments. Dining while traveling is so important, and we couldn’t be happier to know how delicious your dinner was at McCormick & Schmick’s. We’ll be looking forward to your next stay... More 

Toledo
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very pleasant, it was in a great location, we found the staff to be friendly and helpful. I just wish breakfast, wifi and parking were included. The room was attractive and clean. We would stay again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your kind review of our hotel. From our central location to our friendly associates, we’re so glad your stay with Hilton Indianapolis Hotel & Suites was satisfying for you. For future reference, we offer hotel packages on our website which include breakfast, internet and other offerings based on a guest’s preferences. We look forward to welcoming you... More 

Buellton, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The good part...nice large room. With all that space one would think they could have some amenities other than the bare minimum. To be fair it must be stated that the hotel restaurant was under renovation for half of our stay. They did provide a buffet breakfast during those days that was lovely on day one and two but by... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We appreciate your time and effort to share your candid thoughts. While we’re glad you enjoyed your spacious accommodations, we deeply regret that you were not satisfied with our dining options and if you felt our associates’ service was not what it should’ve been. We’ll share your comments with everyone here, especially those at our front desk, so that we... More 

Greensburg, Indiana
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We traveled to downtown Indianapolis on "black Friday" for shopping, dining and the annual lighting of the tree on the circle. We had a great time and especially great accommodations, thanks to the downtown Hilton. The staff was friendly and helpful in all ways. Our suite was clean, spacious and comfortable. We have stayed here before and look forward to... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

All of us were happy to welcome you during your holiday weekend getaway. We’re thrilled that our hotel was so clean, roomy and comfortable for you. It’s great to hear that you’ve stayed with us before and chose Hilton Indianapolis Hotel & Suites once more for your downtown Indy hotel. We look forward to seeing you back again soon. More 

winter garden, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a very nice Hotel. Very friendly and helpful staff. Love the McCormicks and Schmick restaurant. Love that you can walk to everything. Breakfast Buffet was very good. Beds and Pillows very comfortable. Big Rooms

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks very much for your glowing review of Hilton Indianapolis Hotel & Suites. Sounds like your stay met your expectations in every way and that makes us happy. It’s our hope to welcome you back again soon for another great stay. More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference and this hotel is bar none the best all the way around hotel in the downtown area! The rooms are very large and very clean for a downtown hotel. The staff was amazing the entire four days! Their banquet style food (I was with 120 people) was the best banquet style food I've ever... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

What a wonderful review, thank you! We’re thrilled you enjoyed your accommodations and conference event so much. We’ll be sure to pass on your generous compliments to all of our associates and especially the one you mentioned by name. It’s our pleasure to welcome both individual travelers and groups, and we’re glad to know we made your time with Hilton... More 

Nashville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is one of the nicest Hilton's I've stayed at rivaling any Chicago hotel. High-end room furnishings, large comfortable king bed, beautiful lobby and capable front desk staff. I don't know if $119/nt is their holiday rate, but I've paid much more for lesser quality at even other Hilton properties. Added bonus is the Happy Hour at McCormick & Schmick's... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It’s always our desire at Hilton Indianapolis Hotel & Suites to provide exceptional service, great accommodations and top amenities to make our guests’ stay so great. We’re delighted your time in our hotel was positive in every way, and that you felt you had such a good value here. It’s our hope to see you again soon. More 

Fishers, Indiana
Top Contributor
108 reviews 108 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently had the privilege of staying at the Hilton Indianapolis in a suite. It was larger than many homes and apartments! It had a full living room with leather sofa and two chairs, wet bar, dining table, desk setup, two full baths and a large bedroom. I ordered room service, which was delicious (chef salad and small pizza and... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks so much for your glowing review of your stay at Hilton Indianapolis Hotel & Suites! We’re delighted you enjoyed your spacious suite accommodations and dining. Your room service sounds delicious, and your photo of your oatmeal looks delicious, too! We have some of the largest suites in Indy, and it makes us happy that you had such a memorable... More 

Bristol, Virginia
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is so close to the bankers life fieldhouse and Lucas oil stadium to get to both of them is maybe a 5 minute walk. Lots of food options within close proximity also. On the same street as the capital building

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was our pleasure to have you stay with us while you were in Indy for a basketball game. We’re glad our convenient location made it easy for you to walk to your game and other attractions. We appreciate your review and invite you back soon to Hilton Indianapolis Hotel & Suites. More 

Bedford, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I had a lady who was hotel staff knocking at my door at 5 a.m. until I awakened. I put the security latch on and cracked open the door. She called my by name and handed my Hilton Awards Card along with two sets of two different room keys on two total different floors. Nobody could tell he who she... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks for letting us know your experience. While it is unclear in this forum exactly what happened, we do regret any inconvenience or confusion you might have experienced. It is our wish that our guests enjoy a relaxing stay with us, and we apologize if your rest was disturbed. We hope we might see you again at our hotel. More 

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Hotel Style:
#17 Family Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#28 Romantic Hotel in Indianapolis

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