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All 184 Indianapolis hotels

Hilton Indianapolis

3.5 of 5 Hotel   |   120 West Market Street,, Indianapolis, IN 46204 (Downtown Indianapolis)
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82%
Ranked #27 of 184 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Susie L Old Hickory, Tennessee
  • Overview
  • Reviews (489)
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  • Room tips (58)
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489 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Old Hickory, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This hotel has it all. Large rooms for families or just to have a nice place to stay. Very nice staff that would do anything to make your stay more enjoyable. In the heart of downtown, shopping and restaurants are within walking distance.

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Columbus, Ohio
Top Contributor
60 reviews 60 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was at the hotel from a Thursday to a Sunday and it was very relaxing. My room was huge and the bed comfortable. Nice restaurant options in hotel and nearby. Within walking distance of everything...

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Houston, Texas
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spent three nights at this hotel whilst in Indianapolis for a family conference, hosted in the hotel. This conference was the source of our first problem - they did not have enough cribs to accommodate all the infants staying in the hotel. We arrived to check in and our room was not ready so we went for a walk... More

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Chattanooga, TN
Top Contributor
91 reviews 91 reviews
40 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When I got reimbursement for travel expenses, I was a frequent and very happy Hilton customer, but I've had to downgrade since retirement. This property, however, popped up on "Hotel Tonight" at only a bit over the "mid-range" choices, and I decided to splurge. I was assigned an enormous and quiet room, given a free wi-fi access code, and headed... More

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Eaton, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We really enjoyed this hotel. Beds were extremely comfortable and room was very clean. Staff was very friendly and helpful. Our only complaint was no fridge in room, and we did not know until we arrived.

Review collected in partnership with Hilton Hotels & Resorts

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Curitiba, Brazil
1 review
5 of 5 stars Reviewed 6 days ago NEW

Me and my family stayed at this hotel, the room was so clean and it looked brand new. It's a good hotel to be with your family, relax after a meeting or just for relax with somebody. The only thing I recommend is if you are going to have breakfast in the hotel is to order your eggs from the... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We were happy to welcome you and your family recently. All of us are glad that you had such a good stay at Hilton Indianapolis Hotel & Suites. It sounds like your guest room was perfect, and that makes us happy. We regret if an item on the breakfast buffet was not as you expected, and we will be sure... More

Santa Barbara, CA
Top Contributor
86 reviews 86 reviews
36 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent 3 nights at the Hilton in Downtown Indianapolis during a convention. The rooms have been nicely upgraded and we were pleasantly surprised by the size and furnishings of our King room. The lobby and public areas are also well presented and maintained. The staff was friendly and very helpful and even provided a couple of extra hours... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your positive review of your stay with Hilton Indianapolis Hotel & Suites. From your spacious king guestroom, to our convenient location and our friendly staff, sounds like your stay with us was great. It is regrettable however that you were disappointed in any way by our fee for internet in your guest room. As you indicated, unlimited... More

Cincinnati
2 reviews
1 of 5 stars Reviewed 1 week ago

Paid to upgrade to a suite. The '80's wants their stuff back. Furniture was tired, hole in the sheet, hair on the bathroom floor, dirty towels, food on the floor, 1 bar of soap for 2 bathrooms, didn't have shampoo and lotion in both bathrooms, lamps in the living room were unplugged, wasn't given a code for the included wifi... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

While we’re glad to hear how you found our staff and our restaurant to be outstanding, we are deeply disappointed that your room was not completely satisfying and that you were not impressed with your accommodations. The details you share are truly troubling, and we hope you will accept our sincere apologies for the frustration and inconvenience you experienced. We... More

Dayton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, very large rooms and a great deal. Thanks! Our family attended the Keep on the Watch convention at Lucas Oil Stadium. The staff - from the doorman to desk - were all pleasant to deal with. Elevators have to be the fastest in the nation - no waiting to get to room floor. Clean and only a block... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your fantastic review of Hilton Indianapolis Hotel & Suites is so appreciated. From your spacious accommodations to our fast elevators, we’re thrilled we could provide such a memorable experience for you and your family. We’re glad our downtown location made it so easy to reach the attractions in which you were interested. We invite you back again for another great... More

Columbus, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a king room with more than plenty of space. Good sized bathroom as well. Enjoyed having a true sitting area in the room. Great downtown location...no need for a car. As usual on downtown areas there is a parking fee. We had free wi-if- perhaps due to our Hilton Rewards Membership level? I noticed someone else mentioned they had... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We’re happy you had such a great stay with us at Hilton Indianapolis Hotel & Suites. Your spacious room and bathroom sound wonderful, and we’re glad you enjoyed our downtown Indy location. Please visit us soon. More

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#17 Family Hotel in Indianapolis #19 Business Hotel in Indianapolis
Hotel Class
Number of rooms
322

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