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Hilton Indianapolis

3.5 of 5 120 West Market Street,, Indianapolis, IN 46204
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Certificate of Excellence 2014
Hilton Indianapolis
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Hilton Indianapolis
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630 reviews from our community

Traveler rating
    284
    234
    71
    30
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bryan, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel. We were on the 18th floor and had some elevator noise but not terrible. Our standard King room was large and clean. Breakfast was way above average with a Chef to cook your eggs to order. Service was excellent. No complaints at all.

Review collected in partnership with Hilton Hotels & Resorts

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Davenport, Iowa
Top Contributor
171 reviews 171 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I recently stayed at the Hilton in January. The employees were friendly and helpful. All three of our rooms were very clean, comfortable, and well decorated. We also enjoyed the breakfast buffet every morning and the service at the hotel bar was great as well.

Was this review helpful? Yes
Piper City, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is very nice. If you are looking for downtown Indy, then this hotel serves well. Even though the hotel is very elegant, I think the regular room rates are a bit high. The pool and jacuzzi area was very clean, and they provided full-sized towels at the pool. We got a pizza through room service, and it was... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lafayette, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Easy in and easy out, just the way I like it. The Hilton is in a very convenient location just blocks away from great bars and restaurtants. They even have a nice hotel bar and a McCormick and Schmidt's downstairs by the lobby. The rooms are clean and quite.

Review collected in partnership with Hilton Hotels & Resorts

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Indianapolis, Indiana
2 reviews
4 of 5 stars Reviewed 1 week ago

What I appreciate about this hotel is the shoeshine man at the lobby. He is a lovely gentleman who takes his job seriously. I always make it a point to wear my favorite pair of shoes and have it shined by him. Makes me think of the services in the hotels when I was younger. Nice barbershop and shoeshine man... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was a pleasure to have you stay with us at Hilton Indianapolis Hotel & Suites. Your kind words for one of our team members are truly appreciated and we can’t wait to share your review with him. Thank you for choosing to stay with us and we look forward to your next visit. More 

Paola
Contributor
20 reviews 20 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It was very comfortable. However we were on upper floor and no thermostat. You had to use windows to adjust temperature. Mind you this early January . The room was clean, the staff was accommodating. the restaurant (bar/grill) was great.

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your review of your stay at Hilton Indianapolis Hotel & Suites. We are happy to learn that the comfort, cleanliness and service provided to you by our hotel made your stay enjoyable. Your comment about the temperature in your guestroom has been forwarded to our team so that it can be addressed. We look forward to your... More 

Mt Juliet, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great downtown hotel with 2 onsite restaurants. You can access the mall right across the street and it is close to great dining and shopping. Now I have to fill up 200 characters so I am typing random things because my review being short and sweet apparently is not good enough for TripAdvisor.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are pleased that our convenient location to the area’s top attractions made your stay with us pleasurable. Thank you for your review and we look forward to welcoming you back to Hilton Indianapolis Hotel & Suites. More 

Newburgh, Indiana
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Thai is the second time we have stayed in this suite. It is really one of the best rooms on Indy. We used the connected room to make it even bigger and we had three full baths and two bedrooms. The staff was great and the price was very Resonable. We used hotwire to book and then paid a small... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was wonderful to have you here and your kind comments about our hotel are very much appreciated as this is the experience we strive to deliver to all of our guests. We are delighted that you enjoyed the comfort and luxury of our suites and we look forward to welcoming you back to Hilton Indianapolis Hotel & Suites on... More 

United States
1 review
3 of 5 stars Reviewed 1 week ago

Room could have been cleaner (hair in bathtub and on bathroom floor, walls need cleaning) but not too horrible. Stayed two nights - room wasn't attended to at all for some reason. Overall okay, but not up to Hilton standards.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We appreciate the time you have taken to share your review of your stay with us. Overall customer satisfaction is important to us and we truly apologize for any inconveniences or disappointments you may have experienced. Your comments have been shared with our housekeeping team so that we can make improvements for our future guests stay. We hope to have... More 

Atlanta, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Wonderful access to city of Indianapolis, we needed to be close to an area hospital for an early appointment. Pool/spa was relaxing and engaging for restless traveling children. Will definately use again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are happy to learn that our convenient location and terrific amenities we offer, like our refreshing pool, worked well for you and your family. Thank you for your review of your stay at Hilton Indianapolis Hotel & Suites and we hope to welcome you back again. More 

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Hotel Style:
#13 Family Hotel in Indianapolis
#17 Romantic Hotel in Indianapolis
#25 Business Hotel in Indianapolis

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