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All 183 Indianapolis hotels

Hilton Indianapolis

3.5 of 5 Hotel   |   120 West Market Street,, Indianapolis, IN 46204 (Downtown Indianapolis)
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82%
Ranked #30 of 183 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
sparty001 Waterford, Michigan
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512 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Waterford, Michigan
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights while on our trip to Indy. Our $149 a night rate was the deal of the century. The room was very large, well appointed, bright, superclean and comfortable. The location was perfect for us. Just a block from the beautiful Soldier and Sailors Monument, 15 minute walk to Mass Avenue and a few blocks... More

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Findlay, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Hilton in downtown in the is a really great place to stay normally. The rooms are large and very well appointed. The staff is generally very friendly and accommodating. They are helpful and friendly and make an effort to make your experience very positive. The dining room is certainly above average for a downtown hotel. The prices are reasonable... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

All of us at Hilton Indianapolis Hotel & Suites are greatly appreciative of your glowing review. From your large guestroom, to the friendly service of all our associates, sounds like your stay was a great one. We’re glad you feel our hotel is a good value, and we would love to welcome you back soon. More

Akron, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

I am glad the bride & groom decided to choose a Hilton for their guests to stay, I never had a bad experience staying at a Hilton-a very welcoming and helpful staff who make you feel that you have a home for a weekend. The customer service was wonderful, especially during the rehearsal dinner. This location is right off the... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was our pleasure to have you stay with us during your recent wedding attendance. We’re glad that our staff made you feel so welcome and at home. Our location in downtown Indy allows our guests easy access to many activities. We do apologize if your spa experience did not meet your expectations. We will share your candid comments with... More

tulsa
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's the little things . . . iced, fruit-infused water available in the lobby, 24/7; friendly staff greetings in the hallways; smiling front desk personnel that seem to genuinely like their jobs; restaurants that look like fun places to be rather than an afterthought when the hotel was designed; and an exercise room that has up-to-date equipment and complimentary ear... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your detailed review of Hilton Indianapolis Hotel & Suites is most appreciated! We’re so glad that all of our offerings and amenities made your stay so memorable. Positive feedback such as yours encourages us to continue providing the many special details our guests appreciate. We’re happy you chose our hotel when attending a home game of the Colts. Please come... More

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Modern Hotel, very accommodating to families. Great central location to restaurants and family activities. The zoo was five minutes away by car. The breakfast buffet was a great value. The hotel brought us extra blankets for the family. If you are traveling with your family, I would recommend bringing your own shampoo since they only provide a small sample size... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was a pleasure to welcome you and your family recently, and we truly appreciate you taking the time to write your review of Hilton Indianapolis Hotel & Suites. Our central location in downtown Indy is convenient to many attractions, and we’re glad that made it easy for you to visit the zoo. Our associates are dedicated to providing the... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a joy to stay at the Hilton Indianapolis during the recent Grand Prix event at the Speedway. The property was beautiful and elegant in all aspects. Our one-bedroom suite was spacious with a separate sitting room. Location was excellent, right downtown within walking distance to all the things we wanted to do which included dinner at St. Elmo's (that's... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

What a delight it is to read your wonderful review of Hilton Indianapolis Hotel & Suites! We’re happy you chose to stay with us while visiting the Grand Prix event. Your suite sounds perfect. All of our associates will be gratified to hear that you appreciated their friendly service, and how clean everything was. Your recommendation of our hotel is... More

Boston, MA
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in town for the National Athletic Trainers Association Meeting and my first few choices of hotels were all sold out. The Hilton was the next closest option that offered availability, so naturally this was a no brainer. The hotel is adequate and serves its purpose for convention center attendees, but if you're in town for a game or... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks for sharing your thoughts. While we’re glad you appreciated our convenient downtown location, and you felt your stay was satisfactory, we’re disappointed that somehow we did not meet all of your expectations. We hope you might return in the future for another stay in downtown Indy. More

Merrillville, United States
1 review
3 of 5 stars Reviewed 1 week ago

I would suggest that if you have a history profile of a guest who has been at a Hilton location it could be of great value. I think overall the front desk staff is very professional and attempt to take control of potential problems. I would also suggest that guest are always greeted by Mr. or Ms. and not by... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your comments regarding your recent stay at Hilton Indianapolis Hotel & Suites are most appreciated. We’re glad you appreciated the service of our front desk associates. Thank you for your thoughts on improving guest services, which we will review with our management associates. We hope to welcome you back again soon. More

Clinton Township, Michigan, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Clerk at the check in was snooty, not friendly or helpful. Assigned us a room that was clearly NOT cleaned by housekeeping (unmade bed, bathroom in shambles). Re-assigned us to another room and offered "free internet" grudgingly for the inconvenience..Rooms were large but way over-priced (over $325/night) and trying to squeeze every nickel they can out of your stay. We've... More

Was this review helpful? Yes 1
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your thoughts. We’re deeply troubled for the inconvenience you experienced in your first guest room, and we apologize once more for your trouble. It’s regrettable if you were disappointed in the price point of your accommodations. We offer a variety of packages through our website which offer savings on different amenities including internet access. It’s our... More

Niles, United States
1 review
5 of 5 stars Reviewed 1 week ago

My time is important to me and Hilton makes it easy to check in quickly and easy to check out quickly. The attached parking garage is a nice feature and the location near the convention center and the Circle makes this hotel very attractive too. The rooms are large, clean, and attractive. I stayed at this hotel for a convention... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We’re so glad you chose to stay with Hilton Indianapolis Hotel & Suites while attending a convention. As you indicated, our hotel is close to so many attractions including the convention center. Your positive feedback is wonderful, and all of our associates will be gratified to know what a great stay you had with us. It’s our hope to see... More

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in Indianapolis #20 Family Hotel in Indianapolis
Hotel Class
Number of rooms
322

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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