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Hilton Indianapolis

3.5 of 5 120 West Market Street,, Indianapolis, IN 46204
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Certificate of Excellence 2014
Hilton Indianapolis
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Hilton Indianapolis
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536 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Vernon, Indiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed there for a 1 night family getaway to the city. The accommodations are fantastic and our room had a great view. The beds were very comfortable. The kids loved that the pool and hot tub were on the 19th floor.

Review collected in partnership with Hilton Hotels & Resorts

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West Lafayette, United States
1 review
5 of 5 stars Reviewed 1 week ago

The entire staff was so helpful and accommodating. I was in charge of planning a small conference and from start to finish, everyone I encountered worked with me to stay within budget, answer all of my questions and solve any issues that arose. The day of the conference, we had a last minute snafu (unrelated to the hotel) and the... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your glowing review of your conference held here at Hilton Indianapolis Hotel & Suites. We’re truly happy that you and your group were so well satisfied with every aspect of our hotel, including our helpful staff, our conference coordination, and our guest accommodations. We were glad to welcome your group and provide the exceptional service you described.... More

Fort Mill, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

Came in for a wedding, booked a room for 2 nights. Check in was quick and was upgraded to a larger room! Staff was friendly and very professional. Hotel was close to all the activities of Downtown, Able to walk to restaurants and bars. Room was very clean, bathroom was clean. Had a pool and workout area, didnt use them... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks so much for your kind acknowledgement of your stay with Hilton Indianapolis Hotel & Suites. Sounds like your room suited you perfectly, as well as our great location in downtown Indy, and that makes us glad. We hope to welcome you back in the future. More

Chicago, Illinois
Top Contributor
89 reviews 89 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This downtown location was absolutely perfect for my needs - a wedding at the Indianapolis Capitol (just 1 block away). The location is also walking distance from the canal and Monument Circle. From check-in to check-out, the customer service was exceptional. The room was clean and spacious. There were weird plumbing/water running noises in the wall between the bathroom and... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Sounds like your weekend stay at Hilton Indianapolis Hotel & Suites was a memorable experience and that makes us all glad. Our downtown Indy location is close to so many attractions, and we’re happy that you were able to quickly and easily get to your celebration as well as other great things in Indianapolis. We appreciate you alerting us to... More

Top Contributor
51 reviews 51 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent Saturday night at this location and found it to be very nice. Valet parking was very good. Clean and well maintained. Hotel has its own restaurant/lounge as well as an attached chain restaurant which is very convenient. Don't expect any type of view from your room as the building has taller buildings on 3 sides. One concern is security,... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks for your kind review of Hilton Indianapolis Hotel & Suites. We’re grateful you were happy with so many aspects of your stay including our amenities and how clean the hotel was. Let us reassure you that we have excellent security measures in place and we are happy to address any questions our guests may have about the hotel. Our... More

South Bend, Indiana
Top Contributor
70 reviews 70 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

I am not liberal with 5 star ratings, but they went above and beyond to accommodate my family. We needed an additional bed during a sold-out time frame. Though many had tried to swap our King for a double, in the end a creative solution enabled all of my party remain together. I appreciate their willingness to find a solution,... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your glowing review of Hilton Indianapolis Hotel & Suites is truly appreciated. Our associates are dedicated to providing exceptional guest service, and they’ll be thrilled to know how much you enjoyed all of their efforts for your family. We’re happy your stay with our Hilton was so memorable and we do invite you back again soon for another great stay. More

Racine
2 reviews
5 of 5 stars Reviewed 1 week ago

Each of our rooms had a bedroom area, a living room area with TV, pull-out sofa, desk. We especially appreciated the cosmetic sink outside of teh large and well appointed restroom. The only complaints we had were spotty internet and locating alarm instructions.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your kind feedback is greatly appreciated. We’re happy you enjoyed your spacious guest room and its amenities. We do apologize if you had some trouble with the Wi-Fi, and if the alarm instructions weren’t clear. We will be sure to share your observations with our management for future planning. Please join us again soon at Hilton Indianapolis Hotel & Suites. More

Granger, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a great place to stay in the downtown area! And within walking distance to the mall, bars and restaurants. The staff was great and the room was amazing! I will stay here every time I visit Indy!!!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We greatly appreciate knowing how happy you were at your recent stay at Hilton Indianapolis Hotel & Suites. It was great to be a part of your celebratory occasion. We’re glad our location, customer service and accommodations all helped to give you a memorable time. Please come back again soon. More

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Let me start off by saying that I will always take the secret deal on Expedia from now on. Ended up getting a room for the night for much less than the average room price for downtown Indy. To make it even better, they gave us a room on a high floor with a spectacular view of the Northwest side... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks for sharing your great review of Hilton Indianapolis Hotel & Suites. We’re happy you enjoyed your 16th floor guest room, and that our location in downtown Indy was so convenient. We do regret if our parking fee surprised you in any way. We work hard to keep the cost of parking down for our guests, even as we provide... More

Bloomington, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

I got the hotel on a bidding website, just looking for a one night stay. I had no idea it was the same weekend as the football tournament and the Awesome Con downtown. It took us half an hour to get one block and to the hotel door. Once we got there though it was wonderful. The staff were very... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks so much for your glowing review of Hilton Indianapolis Hotel & Suites. It was our pleasure to welcome you and your family. We’re glad you enjoyed your upgraded suite and our beautiful pool and hot tub. Our associates are dedicated to providing exceptional service to all of our guests, and they’ll be grateful to know how much you appreciated... More

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
Number of rooms: 322
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TripAdvisor is proud to partner with AAA Travel Services, Expedia, Orbitz, Priceline, Booking.com, Hotels.com, Hilton Hotels, TripOnline SA, Odigeo and Tingo so you can book your Hilton Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

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