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Hilton Indianapolis

3.5 of 5 120 West Market Street,, Indianapolis, IN 46204
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Certificate of Excellence 2014
Hilton Indianapolis
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Hilton Indianapolis
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586 reviews from our community

Traveler rating
    259
    217
    70
    29
    11
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116
107
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort wayne, Indiana, USA
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved the hotel, the staff, the room, the location, everything! I would definitely stay again. I even said to my husband that I wish we had more time there to enjoy the room! Right by the city center and Circle Center Mall, lots of things to do within walking distance. We booked through Priceline and it said that we had... More 

Was this review helpful? Yes
Bristol, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Overall the hotel is acceptable...the rooms are average in decor, not what I would expected from a Hilton, the bathroom was in desperate need of an update. Relatively clean. My biggest problem was in having an important package delivered to the hotel for a tradeshow. I called the front desk several times, they repeatedly told me it had not arrived.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Indy, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

NO parking, No heat, Leaky toilet, Never again will I spend my hard earned money with and Hilton Hotel. Not what I expected and not what I paid for...... Walked twice as much as I should have. Was a long walk parking on the street to carry baggage to hotel due to no parking available. If a hotel can't provide... More 

Review collected in partnership with Hilton Hotels & Resorts

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Santa Ana, California
Top Contributor
164 reviews 164 reviews
86 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I arrived very late in the night/early morning from a delayed flight and check in was quick and not particularly helpful. I told the desk agent that I had booked a room for 2 people, but the system didn't show that when she only gave me breakfast vouchers for only one person. I had booked a 2 queen suite and... More 

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brunswick, United States
1 review
3 of 5 stars Reviewed 1 week ago

for the price - should have a refrig and micro in room and have FREE WiFi in all rooms - stand up shower had a leak and did not work - i can't believe i have to fill up 200 character minimum to leave a review, what do they think - are we all now writers - if so i... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your review. We regret that your stay in our hotel wasn’t satisfying for you in every way. Please accept our apologies for your shower, we will inform maintenance so it will be corrected for the next guest. Refrigerators are available in select room types at no charge and in all others for a small fee, but... More 

Top Contributor
195 reviews 195 reviews
47 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything in the Midwest just seems bigger and wider from roads to sidewalks to hotel rooms. I was here only one night but the room was enormous enough that I could have stayed a month. The Hilton is located in a popular downtown area close to shopping and many restaurants. The room was clean, quiet and comfortable. Plenty of easily... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your detailed review of our hotel. It was our pleasure to welcome you recently, and we couldn’t be happier you found every aspect of your stay with Hilton Indianapolis Hotel & Suites to be so satisfying. It makes us glad to know you found our hotel to be a good value, and your room had everything you... More 

Petersburg, IN, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I can't say enough good things about the Indianapolis Hilton. The room mwas fantastic. The staff was courteous. Being in Downtown Indy for the lighting of the Monument and the fireworks was unforgettable!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your glowing review of Hilton Indianapolis Hotel & Suites. There is nothing quite like being in the heart of downtown Indy, especially for something as special as the holiday events you attended. We’re glad our comfortable guest room, friendly staff and great location all helped to make your time so memorable. Please visit with us again soon. More 

Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great staff and great location for anything in downtown Indy. Kelly at the desk and others made the stay special - Very easy to get to all venues and great food at the hotel. Thanks to the entire team!

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your kind review of Hilton Indianapolis Hotel & Suites is most appreciated! All of our associates are dedicated to providing friendly service at all times, and we’ll be sure to share your comments with them, especially the member you mentioned by name. Our central Indy location is within walking distance of so many attractions, and we’re grateful that you could... More 

Chesapeake
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Besides being an excellent hotel, I lost a business portfolio and the hotel contacted me when they found it. Besides that their security team noticing it was a company that they knew the security team contacted my company and handed over the portfolio for delivery to me. Good job Hilton Security

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was our pleasure to assist you both when you were staying with us, and afterwards in recovering your portfolio. We are committed to our guests in every way, and we’ll be sure to share your thanks with everyone here, especially our security associates. We hope to welcome you back to Hilton Indianapolis Hotel & Suites again in the future. More 

Buffalo Grove
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Came for a Wedding. The rooms are very nice and roomy. The TV could be bigger due to the distance to the bed. Walk in closet, Large bathroom with lots of counter space. Only bad thing was that the pool was not available on Friday due to an accident. Was really looking forward to the hot tub after a long... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We’re delighted you enjoyed our hotel during your recent stay for a wedding. From your spacious guest room and our convenient location, sounds like you really enjoyed your stay and that makes us happy. We apologize for the temporary pool closure, we never wish to disappoint our guests in any way. Please stay with us again soon. Thank you. More 

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Hotel Style:
#17 Family Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#28 Romantic Hotel in Indianapolis

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