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Hilton Indianapolis

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120 West Market Street,, Indianapolis, IN 46204
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727 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lemont, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

this hotel has some of the most spacious rooms around. However, I remain shocked as why a diamond member paying full price is denied an upgrade? There are plenty of great rooms here but a non customer friendly desk clerk can ruin the stay.

Was this review helpful? Yes
Vicksburg, Mississippi
5 of 5 stars Reviewed 3 days ago NEW

Comfy bed, great food and drinks at 120 west bar and grill downstairs, good parking, friendly service. My hubby and I stayed over my birthday weekend and had an awesome time! Great location! We highly recommend it!!! If you want I to stay in comfort and in a convenient location this is the hotel to stay in!

Was this review helpful? Yes
Marathon, Florida
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel was lovely, other than the hot tub going out. My main complaint is that three weeks later they haven't credited my account back with the $50. they added for any extras I charged to my room (there weren't any). Staff and rooms were great.

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing you review of your stay at Hilton Indianapolis Hotel & Suites. We are happy to read you appreciated the comfort and service provided by our hotel. Please accept our sincerest apologies regarding any difficulties you experienced with your bill and we hope you will contact us directly so we can work together to ensure a proper... More 

Alamogordo, NM, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Rooms were quiet, large and comfortable, especially walk-in closet. Maid service was prompt and accommodating. Hotel restaurant was excellent in service and food. Check in and check out were efficient and pleasant.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are pleased to read our prompt service and comfort of our hotel made your stay here enjoyable. Thank you and we hope to welcome you back soon to Hilton Indianapolis Hotel & Suites. More 

Evanston, IL
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a quick 1 night stay for a convention. Easy walking distance to so many restaurants, convention center and shopping. Rooms are all suites, spacious. Checkin was efficent. Not much else to say about this stay.

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your review of your stay. It was our pleasure to provide you with the comfort and convenience you need for the convention you attended in Indianapolis. Please come back and see us again soon at Hilton Indianapolis Hotel & Suites. More 

Bowling Green, OH, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had a very enjoyable stay in a nicely appointed and clean room while I was attending a convention in the city. The staff was very efficient, friendly and accommodating. I'd come back again! Good job and thanks to all!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We love to learn when a guest looks forward to returning to Hilton Indianapolis Hotel & Suites base on what we feel are the highlights of staying with us. Thank you for your terrific review and we can’t wait to welcome you back for another pleasurable stay. More 

Muncie, United States
1 review
5 of 5 stars Reviewed 1 week ago

I attended an organists convention staying at the Hilton. Room was more than I ever expected. The sitting room was super comfortable. I never work with a backache after sleeping on the queen sized bed. The room was quiet -- I've never experienced a quiet room in a hotel before. This was really great. For sure, I'll come back to... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are thrilled the comfort of your guestroom was just what you needed for the convention you attended. Thank you for choosing Hilton Indianapolis Hotel & Suites and we look forward to your next visit with us. More 

Union, Kentucky
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The Indianapolis Hilton is becoming a bit run-down and sloppily managed. The food in the restaurant was greasy and the service was slow. We ate one meal at the restaurant and the rest outside during our stay. Amenities were spotty and there is no concierge. Our room was spacious and the bed was very comfortable, but the thermostat did not... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Although we are delighted that you enjoyed the comfort of your guestroom bed, we do regret that you were not happy with all areas of your stay. Your comments will be shared with our team as we are always looking for ways to improve our guest’s experience. Thank you for your review and we hope to have the opportunity to... More 

Milwaukee, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms were fresh and well-cared-for staff was friendly and accommodating. Elevators were super-fast. Even at busy times I never waited more than 30 seconds for an elevator. I felt the on-site was just too expensive so I parked in a garage just 3 blocks away -- in the 300 block of Illinois street, for only $10/day; considerably cheaper than the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your warm remarks regarding our stellar service and fantastic accommodations at Hilton Indianapolis Hotel & Suites. While we are happy you enjoyed your stay, we do regret that you didn’t find our on-site parking to be of good value. The next time you are in our area, we hope you'll choose to stay with us again. More 

Boston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Old world elegance abounds - a great, caring staff - the rooms were very clean and spacious - the location is superb, right in the heart of Indy! The decor in the bar and the ballrooms is absolutely beautiful; great for meetings. Excellent value and one of the best Hiltons I have used in the past 25 years.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your great review and continued loyalty to the Hilton Brand. We are pleased to learn the service, amenities and ambiance of our hotel added to you positive experience. Please come back and visit with us again soon as we look forward to providing you with another memorable experience at Hilton Indianapolis Hotel & Suites. More 

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