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All 182 Indianapolis hotels

Hilton Indianapolis

3.5 of 5 Hotel   |   120 West Market Street,, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #24 of 182 hotels in Indianapolis
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
brian h Indianapolis, Indiana
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427 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Indianapolis, Indiana
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Hilton for a quick weekend getaway, and I'd highly recommend it! The hotel staff was one of the best parts of the stay, and I'd like to thank the hotel general manager and other individuals for making it a great time. The room was clean and the views of downtown were nice. We had breakfast at... More

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Park City, Utah
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

It's always difficult to arrive late but so compounded by a poorly prepared room. The TV remote didn't work, old food in the frig and the phone in the bedroom didn't work. Here's a tip, when an unhappy guest calls at 1am to talk about such things, don't say 'we'll move you to another room'. Seriously? After you've unpacked and... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for taking the time to detail your visit with us. We couldn’t be more disappointed to learn that you our commitment to service did not match your experience while staying. Consistency does count and providing excellent hospitality and impeccable accommodations are a cornerstone of what we offer and we ask that you accept our sincerest apologies if that... More

Chennai
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton during the third weekend of February this year. Since it is located in downtown Indianapolis , it's the most happening place to be in.The hotel staff were friendly and helpful. The rooms were surprisingly large , so it works well when traveling with family. The food was good and we had some of the best... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Downtown Indianapolis is truly the most happening place to visit! Thank you so much for sharing your time with us, we love reading about all that you enjoyed, both at the Hilton Indianapolis Hotel & Suites, as well as the surrounding area. Our spacious guest rooms and suites and perfect for larger groups or families. So much of the city... More

Homestead, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is very well kept and clean. The front desk staff and security were very courteous and professional. The cleaning staff or maids were very loud and talkative during the day. So, If you plan on sleeping in or just relaxing in your room during the day...Good luck.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your impressions. While we are glad you found our associates to be so helpful, we must apologize if your rest was in any way disrupted by sounds outside your guest room. Please know that someone is always happy to help with any issues and we regret that your entire encounter was not the very best it... More

Newport, Rhode Island
Top Contributor
61 reviews 61 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed staying at this hotel for a business conference and my first trip to Indianapolis. Check-in was easy and I was placed in a room on a high floor away from the elevator, as requested. The ice machine works and the cleaning service did not empty my ice bucket each day as I was using it to keep a... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are so glad your stay was such a positive experience for your recent business conference in the city. Thank you for sharing your time with us. From arrival to departure, we always hope our guests enjoy all that we have to offer and it doesn’t get much better than the account of your stay. We are delighted that you... More

Dayton, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I landed a good rate at the Hilton Indianapolis using hotwire.com for a 1 night stay with 2 my young kids. Our room on the 12th floor was exceptionally nice - clean and updated with a cool view of downtown and super comfortable beds. The room layout was outstanding - the beds were placed on the opposite side of the... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Located in the heart of the city, the Hilton Indianapolis Hotel & Suites does indeed provide some of the most remarkable views of downtown! Thank you for sharing your review, from your account of your comfortable accommodations, we are glad you enjoyed some of what we have to offer. Whether guests are seeking relaxation with our without children, we have... More

Long Island
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

The room and service at the Hilton Indianapolis Downtown was excellent. After a reservation mixup, the front desk took good care of me. They upgraded my room and gave me free wifi for my stay. Everyone was extremely helpful. I had dinner with a friend in the bistro in the hotel and the food was good and since we had... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Welcome to Indianapolis! We are so happy that you chose to stay with us at the Hilton Indianapolis Hotel & Suites for your first visit to the city. While it isn’t clear in this forum what transpired with your reservations, it is great to know our associates were able to rectify any issues and that the upgrade and complimentary Internet... More

Chicago
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here recently on a business trip. The room was immaculate, staff naturally friendly and the amenity was wonderful. I can not say enough about the cleanliness of the room, meeting rooms and lobbies. The food at the meetings was fantastic as well. Most importantly, every staff member I came across was smiling and greeted me. I recommend this... More

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your impressions of the Hilton Indianapolis Hotel & Suites. Enjoying a clean, comfortable place to rest while traveling is always so important! It is our staff's ultimate goal to provide impeccable service and they will appreciate your acknowledging their efforts. Whether your next trip to Indianapolis is business or pleasure, we look forward to welcoming you... More

Canton, Ohio
Contributor
13 reviews 13 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Location and staff at the hotel were excellent. Self parking was extremely expensive for a mid-western state. I realize that there are convention areas and sports complexes readily available but I felt that the pricing for parking and food at the hotel were high.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your comments. We are delighted you enjoyed staying with us and found our associates to be, as you put it, excellent. It is always our goal to exceed our guests’ expectations in all ways and with that we must apologize if you were unhappy with any of our fees. As you mentioned, we do charge for... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel friendly staff very good amenities close to great shopping and restaurants! One of the best kept secrets regarding fine restaurants and bars at a very reasonable price and lots to do! Very close to museums. they also have canals where you can rent paddle boats etc. 45 minutes away by car there is a great outlet mall.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We couldn’t be happier to know you enjoyed your stay so completely at the Hilton Indianapolis Hotel & Suites. Our location is perfect for taking in all of the exciting attractions that the city has to offer. We value your feedback and hope to welcome you again. More

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Additional Information about Hilton Indianapolis

Also Known As:
Hilton Indianapolis Hotel
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Indianapolis Hilton
Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Indianapolis
#22 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
Reservation Options:
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