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Hilton Indianapolis

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120 West Market Street,, Indianapolis, IN 46204
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1 room 1 guest
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741 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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Indianapolis, United States
5 of 5 stars Reviewed 2 days ago NEW

Pillows were way too soft!!! It affected the soundness of my sleep. I have neck issues and it would have been great if firmer pillows had been offered as a choice as well. Overall, this is a great hotel to stay at with very pleasant and helpful staff!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Vevay, United States
5 of 5 stars Reviewed 3 days ago NEW

Can not say enough good things about this facility. The rooms could use a little more lighting. I personally had some business problems that arose from the fact that I came somewhat unprepared for the conference. The front desk staff took care of all of my requests. FANTASTIC JOB.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Evansville, Indiana
Level Contributor
138 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were in town for a concert at the Murat and stayed here as it was an easy 15 minute walk. The hotel staff could not have been nicer and more helpful! At the end of the day, a friendly congenial staff makes all the difference and this place has it! Recommend!!!

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your terrific review and recommendation of Hilton Indianapolis Hotel & Suites. We are thrilled our friendly staff made your visit enjoyable. We can’t wait to welcome you back for another memorable stay. More 

Mount Vernon, Missouri
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Huge Hotel, Classy, the area is nice and great to take a walk downtown to the Soldiers Memorial. I am not a fan of the fact a Murder was the night I stayed the next building over. So for Business meeting the rooms were nice and catered. :)

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your feedback about your stay at Hilton Indianapolis Hotel & Suites. We are pleased you found our location to be convenient and appreciated our meeting space. We look forward to seeing you on your next stay in Indianapolis. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I think this hotel can offer education in customer service! The shoe shine guy know about it, he saw how rude the front desk and valet were (on my birthday! ) that he offered me a free apetizer! Sad!! I will never stay here again.

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We appreciate the time you have taken to share your comments with us so that we may address these issues with our management team. Your experience with our staff does not match the high standards of customer service that we've set and for that, we apologize. Thank you for sharing your review and we hope to able to welcome you... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were clean and the hotel staff was great. We staid there for almost a week and we were with in walking distance of anything that we needed or wanted to do. I would highly recommend the Hilton if your headed to Indianapolis any time soon!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are thrilled you enjoyed your stay with us and that you appreciated the convenience of our hotel to Indy's top attractions. Thank you for your great review and recommendation of Hilton Indianapolis Hotel & Suites and we look forward to your next visit with us. More 

Chicago, Illinois
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We were driving thru Indy and decided to go to a football game. Checked Hilton.com and got a presidential suite for under $250! That was over 1,000 sq ft if great space and two bathrooms. Pool and spa services rounded out the stay. And could walk to stadium no problem. Loved McCormick & Schmick attached too. Great breakfast @ 120... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are delighted you had a wonderful stay with us and that you enjoyed the comfort and amenities we provide along with dining at our on-site McCormick & Schmick’s Restaurant. Thank you for your wonderful review of Hilton Indianapolis Hotel & Suites. We are excited to read that you look forward to visiting with us again and we can’t wait... More 

Albany, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here three nights for business. As I dust not have a car, this'd is a great loading to walk the downtown area. The workout center, pool and spa were clean and accessible. The only thing missing is the executive floor. The room was week maintained and very comfortable. Uber to and from the airport is quick easy and cheaper... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are thrilled you had an enjoyable stay that our terrific location and amenities we offer had a positive impact on your overall experience. Thank you for letting Hilton Indianapolis Hotel & Suites to provide you with a memorable visit and we hope to see you again soon. More 

Saint Louis, Missouri
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to Indianapolis for Gen Con. The hotel is a great location to get to the convention center, and is situated around a lot of good places to eat and drink. The lobby is large and clean with two resturants attached to it. The staff was always helpful, nice and accommodating. The hotel is large, but all of it was... More 

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for sharing your review of your stay at Hilton Indianapolis Hotel & Suites. While we couldn’t be more pleased to learn the positive impact of our well-appointed guestrooms, attentive staff and convenient location had on your visit, we do regret any inconvenience you experienced with the traffic in the area. We look forward to providing you with another... More 

Sedley
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel with a small group for GenCon 2015. The hotel was at a great location and the room was large enough to provide a gathering place for our larger group. Excellent room, very clean, I would stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

From start to finish, we work hard to provide our guests with the utmost in care and consideration and we’re happy to read that your stay represented just that. How wonderful to hear that you were able to fully relax and enjoy the Gen Con you attended. Please come and stay with us again soon at Hilton Indianapolis Hotel &... More 

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