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All 184 Indianapolis hotels

Hilton Indianapolis

3.5 of 5 Hotel   |   120 West Market Street,, Indianapolis, IN 46204 (Downtown Indianapolis)
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82%
Ranked #27 of 184 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
M. Kerry R Norwalk, United States
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  • Reviews (490)
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490 people have reviewed this hotel

Traveler rating
    209
    190
    58
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Norwalk, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fast, courteous checking check-in. Front desk was very accommodating and helpful. Friendly staff. Great room, that was very clean. Hotel was in very good shape, and must have had a recent redux. Good fitness center was pretty big with a yoga/or stretching room, and fitness center with free weights and Precore fitness machine. 4 stair masters and 4 treadmills with... More

Review collected in partnership with Hilton Hotels & Resorts

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Old Hickory, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel has it all. Large rooms for families or just to have a nice place to stay. Very nice staff that would do anything to make your stay more enjoyable. In the heart of downtown, shopping and restaurants are within walking distance.

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your delightful review of Hilton Indianapolis Hotel & Suites is most appreciated. From your spacious room, our kind staff and our central Indy location, sounds like your stay with us was great, and we couldn’t be happier. We’re truly grateful for your kind words. We hope to see you and your family back again soon for another enjoyable visit. More

Columbus, Ohio
Top Contributor
60 reviews 60 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I was at the hotel from a Thursday to a Sunday and it was very relaxing. My room was huge and the bed comfortable. Nice restaurant options in hotel and nearby. Within walking distance of everything...

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HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your long weekend with Hilton Indianapolis Hotel & Suites sounds perfect! We’re truly glad you enjoyed it all, including your spacious guest room and comfy bed. Our central location in downtown Indy does indeed make it so easy to get to your favorite attractions. We greatly appreciate you taking the time to let us know how satisfied you are, and... More

Houston, Texas
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent three nights at this hotel whilst in Indianapolis for a family conference, hosted in the hotel. This conference was the source of our first problem - they did not have enough cribs to accommodate all the infants staying in the hotel. We arrived to check in and our room was not ready so we went for a walk... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for taking the time to share your experience at Hilton Indianapolis Hotel & Suites. While we’re glad you enjoyed your overall stay with us, we do apologize if your check in encounter was not completely satisfactory. We deeply regret not having a crib ready for your family. We hope you will allow us another opportunity to welcome you... More

Chattanooga, TN
Top Contributor
91 reviews 91 reviews
40 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago

When I got reimbursement for travel expenses, I was a frequent and very happy Hilton customer, but I've had to downgrade since retirement. This property, however, popped up on "Hotel Tonight" at only a bit over the "mid-range" choices, and I decided to splurge. I was assigned an enormous and quiet room, given a free wi-fi access code, and headed... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thanks for sharing your great review of Hilton Indianapolis Hotel & Suites. We’re glad you liked your spacious and quiet guest room, and that you made use of our pool and hot tub. While our 120 West Bar & Grill closes at 10pm, we do have Room Service 24 hours a day for late night hungry guests. Our associates are... More

Eaton, United States
1 review
4 of 5 stars Reviewed 1 week ago

We really enjoyed this hotel. Beds were extremely comfortable and room was very clean. Staff was very friendly and helpful. Our only complaint was no fridge in room, and we did not know until we arrived.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your glowing comments of Hilton Indianapolis Hotel & Suites are most appreciated. From your comfy bed and clean guest room, your stay sounds wonderful. All of our associates will be gratified to learn you appreciated their friendly service. Our staff is happy to assist guests at any time with questions or requests, both before and during their visit. Please visit... More

Curitiba, Brazil
1 review
5 of 5 stars Reviewed 1 week ago

Me and my family stayed at this hotel, the room was so clean and it looked brand new. It's a good hotel to be with your family, relax after a meeting or just for relax with somebody. The only thing I recommend is if you are going to have breakfast in the hotel is to order your eggs from the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We were happy to welcome you and your family recently. All of us are glad that you had such a good stay at Hilton Indianapolis Hotel & Suites. It sounds like your guest room was perfect, and that makes us happy. We regret if an item on the breakfast buffet was not as you expected, and we will be sure... More

Santa Barbara, CA
Top Contributor
86 reviews 86 reviews
36 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent 3 nights at the Hilton in Downtown Indianapolis during a convention. The rooms have been nicely upgraded and we were pleasantly surprised by the size and furnishings of our King room. The lobby and public areas are also well presented and maintained. The staff was friendly and very helpful and even provided a couple of extra hours... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your positive review of your stay with Hilton Indianapolis Hotel & Suites. From your spacious king guestroom, to our convenient location and our friendly staff, sounds like your stay with us was great. It is regrettable however that you were disappointed in any way by our fee for internet in your guest room. As you indicated, unlimited... More

Cincinnati
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Paid to upgrade to a suite. The '80's wants their stuff back. Furniture was tired, hole in the sheet, hair on the bathroom floor, dirty towels, food on the floor, 1 bar of soap for 2 bathrooms, didn't have shampoo and lotion in both bathrooms, lamps in the living room were unplugged, wasn't given a code for the included wifi... More

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

While we’re glad to hear how you found our staff and our restaurant to be outstanding, we are deeply disappointed that your room was not completely satisfying and that you were not impressed with your accommodations. The details you share are truly troubling, and we hope you will accept our sincere apologies for the frustration and inconvenience you experienced. We... More

Dayton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel, very large rooms and a great deal. Thanks! Our family attended the Keep on the Watch convention at Lucas Oil Stadium. The staff - from the doorman to desk - were all pleasant to deal with. Elevators have to be the fastest in the nation - no waiting to get to room floor. Clean and only a block... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your fantastic review of Hilton Indianapolis Hotel & Suites is so appreciated. From your spacious accommodations to our fast elevators, we’re thrilled we could provide such a memorable experience for you and your family. We’re glad our downtown location made it so easy to reach the attractions in which you were interested. We invite you back again for another great... More

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Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#18 Family Hotel in Indianapolis #20 Business Hotel in Indianapolis
Hotel Class
Number of rooms
322

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