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TownePlace Suites Indianapolis Keystone

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8468 Union Chapel Road, Indianapolis, IN 46240
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TownePlace Suites Indianapolis Keystone
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TownePlace Suites Indianapolis Keystone
TownePlace Suites Indianapolis Keystone
TownePlace Suites Indianapolis Keystone
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186 reviews from our community

Traveler rating
    129
    38
    14
    4
    1
See reviews for
57
20
20
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (186)
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Troy, Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I were visiting our daughter who was moving. It was a short/sweet trip. The bed was very comfortable, suite - clean, well equipped with many great features. Across the street from the Fashion Mall. Ideal location. Friendly attentive staff. Thank you for a wonderful stay. We will be back

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for your compliments of the hotel and the staff!! We are so glad to hear that you had a great experience at our hotel and that you were able to enjoy time with your daughter. We look forward to seeing you the next time you are in town. Raquel Garcia General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the TownPlace Suites Marriott on Union Chapel Road in Indianapolis. Upon check-in I was given a pass to Lifetime Fitness for the week I stayed. You don't know how much I really need to get to the gym and being on the road makes it too easy to make excuses. I just wanted to let you... More 

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for your compliments of our hotel. We are so glad to hear that you were able to enjoy the perk of going to Lifetime Fitness and working out there. It is a great partnership that we have with Lifetime. I hope to see you the next time you are in town. Raquel Garcia General Manager More 

Adair, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay for business when rooming with a co-worker is required. Seperate bedrooms makes for a much more enjoyable stay. Great choice for extended stay as it offers a kitchen area as well. Location was quiet, not a lot of noise from parking lots or from with in the hotel.

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for your compliments of the hotel. We are so glad to hear that you were able to enjoy the two bedroom suite and enjoy your experience with us. We look forward to having you stay with us the next time you are in town. Raquel Garcia General Manager More 

San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. It was quiet and very clean. the staff was very friendly. My room was on the bottom floor facing the parking lot, and it was nice that there was hardly any excess noise from the lot.

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for your compliments of the hotel. We are glad to hear that you had a great experience with us at our hotel. We look forward to having you stay with us the next time you are in town. Raquel Garcia General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I really liked the layout of my room I stayed in. Separate bedrooms with the ability to heat and cool your room to the temperature you prefer. This is especially good when rooming with a co-worker who might prefer a different temperature than you. (Also would be good if your roommate snores loudley)

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for your compliments of our hotel. We are glad to hear that you were able to have a good experience with us at our hotel. We look forward to having you stay with us the next time you are in town. Raquel Garcia General Manager More 

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I reserved a room/suite for two nights off of Priceline for $69/night. Great deal, and while the room was comfortable and spacious (kitchenette included), it did have a slight odor to it that made my son and me ask each other if it bothered us enough to say something. I think it came from the kitchen and could not be... More 

Was this review helpful? Yes 1
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you for your comments about our hotel. We appreciate your feedback. I apologize that everything was not what you had expected. Had you notified us, we probably could have moved you to a different room. I am happy to say that sometime in June all the TownePlace Suites will be serving a hot breakfast buffet. Thanks again for your... More 

Granger, Indiana
1 review
5 of 5 stars Reviewed February 22, 2015

My family went to Indianapolis for medical visit of my baby boy. We stayed in TownePlace Suite Indianapolis Keystone. Beth (Maribeth Hidalgo) heard my baby boy's medical visit when we were at hallway, later she sent us a get well soon card and some gift for my baby. We are very grateful to Beth's kindness and excellent service.

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for the compliments of our hotel and our staff. I will share with Beth the great compliments you have made of her. So glad to hear that we were able to make a difficult stay a little more enjoyable. We do hope your baby boy is doing better from his Drs. visit. Raquel Garcia General Manager More 

Dallas, Texas
1 review
5 of 5 stars Reviewed February 11, 2015

I stayed here recently and it was a very nice place, everything was very clean, the staff was friendly, and the location is great, you can even walk to lots of great restaurants and the high end retailer mall right across the street. Best thing about the stay was the bed.....it was really comfortable. I'm actually going to be staying... More 

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for the complliments of our staff and our hotel. Glad to hear that you were able to relax while you were here and that you had a great experience. I agree, we do have a great location at the Keystone area. We look forward to having you stay with us the next time you are in... More 

New Jersey
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2015

I travel to the Indianapolis area for work every 6 weeks and stay here every time. There may be nicer hotels, there may be properties with more amenities, but for the value of a dollar there are few if any places in the area that match up to this Marriott property. No matter who is at the front desk, you... More 

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for your compliments of the hotel. So glad to hear that you had a great experience with us and were able to enjoy a few laughs. Thank you so much for staying with us and we look forward to seeing you again soon. Raquel Garcia General Manager More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed February 5, 2015

On a recent business trip, I had a very pleasant experience during my stay at the TownePlace Suites Marriott. All staff members were friendly and helpful regarding shopping and nearby restaurants, as I was unfamiliar with the area. My room was neat and well-maintained, with housekeeping touches and fresh linen provided daily. Raquel, the General Manager, was especially helpful by... More 

Was this review helpful? Yes
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review

Thank you so much for your compliments of our hotel and our staff. It was a pleasure having you stay at our hotel. I am so glad to hear that you had a great experience here with us, and that you were able to enjoy the many restaurants that Keystone at the Crossing has to offer. It was my pleasure... More 

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