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Marriott Indianapolis Downtown

3.5 of 5 350 West Maryland Street, Indianapolis, IN 46225
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Marriott Indianapolis Downtown
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Marriott Indianapolis Downtown
Marriott Indianapolis Downtown
Marriott Indianapolis Downtown
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518 reviews from our community

Traveler rating
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    230
    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Marriott Indianapolis Downtown
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pittsburgh pa
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 8, 2013

This hotel needs to be updated, from the furniture to the bathtubs. The chairs in the restaurant sink in the middle, they are different colors, and some even have masking tape on them for the tears. We stayed three nights and had to ask for our room to be cleaned each day. We were out of the room most of... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for taking the time to share your experience. I am sorry you experienced some service breakdown from our housekeeping department. We will investigate what happened during your stay. This is not the normal experience that we provide our guests. Please reach out to me if you can so I can better understand the issues from your stay. Our... More 

Eagan, Minnesota
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 7, 2013

I was there as part of a convention group and found the hotel to be very nice. We checked in early, as another very large convention group was checking and had no problem checking in in less than 10 min. There were 5 of us from our company and we all had nice rooms with a fridge. Room was clean... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for staying with us and for sharing your experience. I am happy you enjoyed your stay with us. I am sorry the pool was out of service for an emergency repair and we were not able to accommodate you for your lunch. We appreciate you staying with us and we hope you stay with us again the next... More 

Chesterfield, Michigan
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 3, 2013

We went for the weekend. This hotel is in a very convenient location. The staff are very nice and rooms clean. We had a few of the stadium which was cool, The hotel has a very nice bar and a good restaurant in it. We like to eat and bar hop so we went to broad ripple which was about... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for staying with us and I am happy your experience was excellent. I appreciate your comments on our staff friendliness, cleanliness and location. We hope to see you again the next time you are in Indy. Phil Ray General Manager More 

Belleville, IL
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 29, 2013

My wife and I had the occasion to be coming through Indy on Saturday night, April 27th, and decided to spend the night. Everyone we encountered at the hotel was just so nice and friendly. Our room was extremely nice and we had a view of the football stadium and the baseball stadium from the 15th floor. It was important... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for staying with us and I am happy your experience was excellent. I appreciate your comments on our staff friendliness, cleanliness and location. For your next visit, we do offer free WiFi in our lobby and restaurants. We hope to see you again the next time you are in Indy. Phil Ray General Manager More 

Bloomington, il
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 20, 2013

We were only here for 1 night, but this is a very nice, clean and friendly hotel. Three or four people greeted us on the way to the desk asking if we needed help. Check went very smooth and we were in our rooms in no time. The rooms are very nice. Nothing great, nothing terrible, but nicely sized and... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for staying with us and completing a survey. I am happy your experience was excellent! We strive to provide a clean and friendly environment and it sounds like we achieved that with your stay. We hope to see you again soon. Phil Ray General Manager More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed April 19, 2013

I attended a conference with a group of 1880 people and the Marriott was not equipped to accommodate a group of this size. Please keep in mind that the conference was booked 1 year in advance which is enough time to prepare your staff for this conference. The room was adequate and the cleaning staff was sufficient but, customer service... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for your feedback. I am sorry we did not meet your expectations for your group. The group was a very large group for our hotel and grew significantly from the time it was originally contracted. The staffing levels were set for maximum business levels and it sounds like there were still delays in service times. If you would... More 

Indianapolis, Indiana
2 reviews
1 of 5 stars Reviewed April 19, 2013

Overpriced Parking even though the GM is going to comment back that they are comparable to downtown rates, the beds are like sleeping on a concrete slab, and charging for the internet in the room. I guess a motel 6 with free parking, free internet, and comfortable beds should be rated a 5 star! J.W. can shove his hotels!! BTW... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

I am sorry we did not meet your expectations. Phil Ray General Manager More 

Naperville, Illinois
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 17, 2013

I was at the Marriott April 12-14 for a Cheer competition. When we pulled up to the hotel, a bellman asked if we wanted to valet park our car. I told him I wanted to self park and he graciously told me where I needed to park. If you park the car yourself it is $30 a day. To valet... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for completing a survey and staying at our hotel. I am happy your experience was excellent and you found our staff and service to be super. We hope to see you again the next time you are in Indy. Phil Ray General Manager More 

1 review
5 of 5 stars Reviewed April 16, 2013 via mobile

We stayed there this past weekend for my daughters cheer competition. This hotel is attached to the Convention Center. It was so convenient. The hotel was amazing. Very clean. The employees were very accommodating and helpful. There is a Star Bucks and Champs Restaurant in the hotel. It is also very easy to walk through the Convention Center to the... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for completing a survey and staying at our hotel. I am happy your experience was excellent and you found our staff and service to be super. We hope to see you again the next time you are in Indy. Phil Ray General Manager More 

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

This is a gem in a prime location in downtown Indianapolis. Definitely a convention/business hotel since it's across the street from both the convention center & Indiana Statehouse, this is also a great "getaway" spot. My wife & I stayed here for our anniversary . The staff was incredibly friendly, the well-appointed room immaculate & proximity to downtown bars &... More 

Was this review helpful? Yes
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review

Thank you for completing a survey and staying at our hotel. I am happy your experience was excellent and you found our staff and service to be super. We hope to see you again the next time you are in Indy. Phil Ray General Manager More 

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Additional Information about Marriott Indianapolis Downtown

Address: 350 West Maryland Street, Indianapolis, IN 46225
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Indianapolis Downtown 3.5*
Number of rooms: 587
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Marriott, Hotels.com, Priceline, AAA Travel Services, Booking.com and Tingo so you can book your Marriott Indianapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Indianapolis Downtown Hotel Indianapolis
Indianapolis Marriott
Hotel Style:
#21 Business Hotel in Indianapolis
#35 Romantic Hotel in Indianapolis

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