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Marriott Indianapolis Downtown

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350 West Maryland Street, Indianapolis, IN 46225
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Marriott Indianapolis Downtown
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603 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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indianapolis
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed today NEW

Stayed over the weekend to go to ball game at nearby Victory Field. The staff was great at check in. The room was Ok. The bed was great. Overall a little small and worn down. Great location downtown within walking distance of the Circle City Mall and restaurants. The restaurant Champions seemed very dirty and very run down. The service... More 

Was this review helpful? Yes
Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Everything is OLD. Stayed in Room 1732 PRice above 160.xx on priceline Pros- Nice lobby, champs bar pretty good guac and chips and beer. Quiet rooms well located to downtown attractions. Polite employees Cons: 1 Bathroom has no Vent Fan 2 Rooms were moderately clammy and the air conditioner setting is about ten degrees warmer than what actually happens when... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

Andrew H. Thank you for choosing to stay at the Indianapolis Marriott Downtown. I apologize that your stay was disappointing, as it is always our goal to ensure guests are 100% satisfied with their stay. We hope the next time you are in town, we have the opportunity to better serve you. Again, it was a pleasure to have you... More 

Saint Louis, Missouri
Level Contributor
148 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location...nice large room, comfortable bed...people all very helpful and friendly. had a few snags during out stay. first was a hotel wakeup call at 5 am (not requested). second was no hot water for morning shower. i understand that "stuff" can happen. they need to know how to verbally handle these situations a little better. but for the most... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

Jdteeth Thank you for choosing to stay at the Indianapolis Marriott Downtown. I am glad to hear you enjoyed our central downtown location! I want to apologize for the inconvenience of the early wake up call. I know that is not pleasant to wake up to when you don't have to get up that early! I also appreciate you notifying... More 

Sumter, South Carolina
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed a week at the Marriot Downtown for a Convention and had a good stay. I had read the reviews that didn't seem flattering and was a bit concerned but I didn't see the problems other reviews had during their stay. My room was done by 1:00 PM everyday I was there. There went a lot of counter space... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

DJ Thank you for choosing to stay at the Indianapolis Marriott Downtown! We appreciate your feedback and are thrilled to hear that you enjoyed your stay. I am happy to hear that you were able to utilize our restaurant throughout your stay, and that you enjoyed the omelet! If you choose to stay with us again, internet for Marriott Rewards... More 

New Hampshire
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I find hotels that aren't great have a great staff to make up for it! The people here were wonderful and went out of their way to help! Pillows smelled and were terribly soft, bugs on concierge food, food in lounge was dry and tasteless in the evening, breakfast was OK--pool out of order and no one informed before we... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

NewHampshireSunshine Thank you for choosing to stay at the Indianapolis Marriott Downtown. We appreciate the feedback regarding your recent stay. I want to sincerely apologize that your stay was disappointing, as we always want to make sure our guests are 100% satisfied with their stay. We will certainly pass on your feedback to our team. Again, thank you for choosing... More 

Baltimore, Maryland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Very convenient location; we walked everywhere. The server in Champs bar was very good. The front desk staff must have been new bc thy seemed a bit confused and didn't really give us any info about the hotel. The elevators could not handle the amount of people staying in this hotel; we waited forever and they were so hot.

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

Lauren S Thank you for choosing to stay at the Indianapolis Marriott Downtown! We appreciate your feedback as we are always looking for ways to improve as a hotel based on our guests comments. Thank you for your comments regarding Champions, and will pass your kind comments along to our food and beverage team. Again, it was a pleasure to... More 

Gardnerville, Nevada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed at Marriott hotels in the past, I expected better. The room was adequate size, but beds were very hard. Asked for extra pillows and they were delivered quickly. Some days housekeepers did not come until 3:30PM. Bathroom was remodeled for ADA access but very inconvenient for non ADA partner. No counter space at all except a towel shelf.... More 

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David K, Manager at Marriott Indianapolis Downtown, responded to this review

Eileen 86 We appreciate you choosing to stay at the Indianapolis Marriott Downtown. Thank you for your feedback regarding your recent stay. I want to apologize that your stay was disappointing, as we are always wanting to ensure that our guests are 100% satisfied with their stay. Thank you for the additional comments regarding the beds, we will certainly address... More 

Hillsborough, NC
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great room EXCEPT what looked like a refrigerator was only an icebox, yes it was a fancy cooler. At this price a refrigerator isn't too much to ask for. (They weren't available.) The pool was dry as it had been leaking and was drained for eventual repair. I was told they had an arrangement for use of... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

Ron Cooley Thank you for choosing to stay at the Indianapolis Marriott Downtown! We are thrilled that you were able to enjoy your time in Indianapolis. Thank you for your feedback regarding your recent stay. We always want to ensure that our guests are 100% satisfied with their stay, and I understand how frustrating it can be when you were... More 

Latham, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 5 days in Indianapolis and it is a very clean and efficient hotel. Their staff is friendly and helpful. Both attached restaurants and Starbucks provided courteous service and a reasonable price for food.If you are there for a conference, be warned that the elevators did not all seem to be working, and there was quite a wait time to... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

Beth V We appreciate you taking the time to comment regarding your recent stay at the Indianapolis Marriott Downtown. We are glad to hear that you were able to sit down and enjoy the restaurants in the hotel, as well as utilize the Starbucks in the lobby. Again, it was a pleasure to have you stay with us, and we... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in Indianapolis for the National USA Judo competition. The Convention Center was right across the street and had an indoor walkway to it on the Second floor. This was very convenient for us. The room we were given was very nice and clean. It overlooked Victory Field. We requested early check-in and was able to check in at... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

Rhonda W Thank you for choosing to stay at the Indianapolis Marriott Downtown! We are thrilled that we could accommodate you during the National USA Judo tournament. We appreciate your feedback regarding your stay, and are happy to hear that you were able to enjoy the restaurants and sites in downtown Indianapolis. Thank you again for staying with us, and... More 

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