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Marriott Indianapolis Downtown

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350 West Maryland Street, Indianapolis, IN 46225
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Marriott Indianapolis Downtown
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580 Reviews from our TripAdvisor Community

Traveler rating
    200
    264
    73
    20
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here May 17-21 2015 for a business conference. The location is great and makes it easy to walk to anywhere in the city (I don't mind walking) but I wasn't impressed. I feel like every hotel should at least offer one free bottle of water to its guests. Not this one. A dirty towel was folded and placed... More 

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David K, Manager at Marriott Indianapolis Downtown, responded to this review

MV76 Thank you for choosing to stay at the Indianapolis Marriott Downtown. Your feedback is very important to us. I sincerely apologize that your stay was disappointing, as it is our goal to ensure that every guest is satisfied with their stay. We will certainly discuss your comments with our housekeeping and engineering team. Again, thank you for choosing to... More 

New York
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a great stay at this Marriott property over a 3 day weekend. The staff was top-notch with warm and smiling greeters at every spot of the hotel. The downstairs restaurant (Circle City) served your average American cuisine, there's a Starbucks, the downstairs bar at night is lively, or you can always head over to Champs. The hotel is... More 

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David K, Manager at Marriott Indianapolis Downtown, responded to this review

flab19 Thank you for staying at the Indianapolis Marriott Downtown! We are pleased that you chose to stay with us over the long weekend. We appreciate your feedback on the location of our hotel, and are glad to hear that you were able to experience eating at our restaurants. I understand your frustration when coming back to your room after... More 

Mendenhall, Pennsylvania
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling with our three daughters ages 16, 20 and 23. We got two rooms. While both rooms were on the same floor, they were really far apart - at opposite ends of the hall from each other. They had both rooms ready for an early check in at 2:30. Front desk staff were very friendly and helpful as well as... More 

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David K, Manager at Marriott Indianapolis Downtown, responded to this review

Rockstarmama Thank you for choosing to stay with us while visiting Indianapolis! We are pleased that we could accommodate an early check in for you and your family. We appreciate your feedback about our hotel staff, as we pride ourselves on service. We are also pleased to hear that your girls enjoyed the fitness center, as well as the views... More 

Evansville, Indiana
Senior Contributor
29 reviews 29 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

the rooms are clean and quiet, and the staff is very helpful. the food at the conference is very good, and the conference rooms are set up professionally. they really know what they are doing here for the large groups.

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

remarkabell We are happy that you enjoyed your stay with us. Thank you for your positive feedback. We are glad that you were able to have a successful conference, and that you were able to enjoy the food that was served throughout your meetings. Again, it was a pleasure to have you stay with us and we hope to see... More 

West Palm Beach, Florida, United States
Top Contributor
70 reviews 70 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel a lot. I am a bit of a travel snob because I sometimes have really great experiences and sometimes not. This was an experience to remember (in a good way). Conveniently located downtown. Super helpful and friendly staff - ALL of them. I checked in late due to flight delays. Judy at the front desk was like a... More 

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David K, Manager at Marriott Indianapolis Downtown, responded to this review

Lori B We appreciate your positive feedback! Thank you for your kind words about Judy, she is an asset to our front office team! We will certainly pass your comments along to her. We are thrilled that you enjoyed your room, and that you had a good night sleep. It was an absolute pleasure to have you stay with us,... More 

Kokomo, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I spent two nights and I could not be more impressed with the accommodations, customer service, hotel perks, restaurant...everything was excellent. The room was immaculate, the bed was heavenly, the hallway and surrounding rooms were quiet (a BIG plus!), the breakfast was delicious, the front desk employees were all so helpful and pleasant.

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

MRSampson Thank you for your time and your comments. We are delighted that we exceeded your expectations and that you thoroughly enjoyed your stay! We appreciate your great feedback about our rooms, restaurants, and the staff service overall! Again, it was a pleasure to have you stay with us and we look forward to your return! Best Regards More 

Fayetteville, Arkansas, United States
Top Contributor
75 reviews 75 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This motel may be older ( not sure ), but it always seems very modern and clean. The staff is always friendly and actually seems to want to help. Overall a great experience. The restaurant downstairs however doesn't have much of a selection and the food is OK at best. The lounge on the 18th floor is very clean and... More 

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David K, Manager at Marriott Indianapolis Downtown, responded to this review

Kirby J We appreciate you choosing to stay at our hotel! Thank you for your comments about our staff, as we take pride in our service. Thank you for your additional feedback about the restaurant on property, we will be sure to pass along your comments to our food and beverage team. We are always striving for improvements based on... More 

Maplewood NJ
Contributor
13 reviews 13 reviews
11 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I am a frequent traveler and Marriott Rewards Member. I checked into the hotel after a very stressful day. I had been on a train for 6 hours from Richmond, VA to Newark, NJ and then went to the airport for a flight from Newark to Indianapolis. I was exhausted and the desk clerk saw this. She saw that the... More 

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David K, Manager at Marriott Indianapolis Downtown, responded to this review

Joyluvspas Thank you for staying at the Indianapolis Marriott Downtown! We are thrilled to hear about the excellent service you received throughout your stay, and will certainly pass your kind comments along to our staff. We appreciate your feedback on the location of our hotel and the convenient use of the skywalk over to the convention center. Again, it was... More 

Celestine, Indiana
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the downtown Marriott for the Kenny Chesney concert at the Lucas Oil Stadium. This Marriott is close to the old airport so a little too far to walk to the stadium about 4 miles. However the hotel desk arranged a taxi for us and also provided a shuttle service which I though was great service. We had... More 

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San Diego, California
Top Contributor
78 reviews 78 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a slightly older location but top notch in rooms and service . Very helpful desk staff eager to help out . Comfortable Room with the comfortable marriott mattress . Great down town location near the convention center , Lucas oil stadium or govt offices. Good food choices in the hotel . The sports bar is a good location... More 

Was this review helpful? Yes
David K, Manager at Marriott Indianapolis Downtown, responded to this review

Russ V Thank you very much for your nice comments about our staff during your visit to Indianapolis. We appreciate your feedback on the location of the hotel, as well as the comments about the easy access to the convention center with the skywalk. It was a pleasure to have you stay with us and we hope to see you... More 

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