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Fairfield Inn & Suites Indianapolis East

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7110 E 21st Street, Indianapolis, IN 46219
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1 room 1 guest
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Fairfield Inn & Suites Indianapolis East
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145 Reviews from our TripAdvisor Community

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Traveler rating
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northern NJ
Level Contributor
286 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 1 week ago

It would have been nice to be close to downtown but this is a decent hotel if you want to save some coin and it's really not all that difficult to get in. The hotel was clean other than the pool area which was a bit neglected. The breakfast was decent and the staff was very helpful and friendly.

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Daniel L, General Manager at Fairfield Inn & Suites Indianapolis East, responded to this review

I would like to apologize for the appearance of the pool during your stay. Unfortunately we experienced a leak from an above floor which caused a hole to form directly above the middle of the pool. With our guests in mind, we tried to repair the hole over a span of a few days preventing the pool from being out... More 

Cincinnati, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A mixed review. . . The room was lovely and the bed was comfy, but if we had somewhere else to go, we would have. We arrived at the published check-in time (3:00) only to be told it was at 4:00. (Once I got to my room, I checked the hotel info book and website and learned that it was... More 

Was this review helpful? Yes 4
Dover, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This really struck a nerve. I have stayed at this property for years and understand that when a "special event" is in town the rate goes up. But a 50% increase for par at best service? There was a gaming convention(?) from what I saw on news which in turn the front desk person used to justify the increase in... More 

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Kent, Washington
Level Contributor
263 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 30, 2015

When we arrived around 5pm on a Saturday there was a bell sitting at the front desk, we had to ring it to get someone to check us in. It was only a couple of seconds later but that just seemed odd. There was plenty of free parking. We only had double beds though, so I am glad we were... More 

Was this review helpful? Yes 1
craigpavitt, General Manager at Fairfield Inn & Suites Indianapolis East, responded to this review

Thank you for taking the time to review our property, we greatly appreciate your feedback. Often during low occupancy periods we will staff only one individual at the Front Desk and if they happen to be assisting other guests we leave the bell to alert them to new arrivals. I hope that didn't inconvenience you too much during your arrival... More 

Minneapolis, Minnesota
Level Contributor
527 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
4 of 5 stars Reviewed June 26, 2015

The Fairfield Inn and Suites Indianapolis East is located about 10 miles east of downtown Indianapolis near the intersection of I-70 and I-465. It is a short ride from downtown Indy and the nightly room rate is much cheaper in this part of town. The neighborhood did not seem that great but It is right off the freeway and easy... More 

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Indianapolis
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2015

I want to express my appreciation for the excellent customer service that Seth Mitchell provided. He went above and beyond what I expected and was so friendly. You can tell he loves his work and each guest. I have been a Marriott Rewards member since its inception over 20 years ago and stay at Marriott properties whenever possible, because of... More 

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Wilmington DE
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

We checked in around 11 pm, and had our keys right away. Unfortunately, the pool had closed, but the front desk had all food delivery vendors readily available. The room was clean, well-stocked and quiet. We went down for breakfast a little before 9 (rallying 3 kids takes time) and they were packing up breakfast. The manager had them reopen... More 

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Level Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 17, 2015

Arrived at Fairfield Inn after a long day on the road. Entry to property is a bit daunting since it passes through the neighboring Marriott parking lot. Fairfield is a decent property with well-kept grounds. Front desk person was less than friendly and seemed more concerned with getting us quickly processed and getting back to folding linens which were strewn... More 

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Kentland, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 7, 2015

Went to Indy for the color run had a awesome time with the family. Spent 2 nights at this hotel. Rooms cozy pillows bed awesome. Staff very friendly. Breakfast well stocked. Very small indoor pool it did get crowded but the later it got the better the crowd was. The property is very close to i70 it off of 21st... More 

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Greenville, South Carolina
Level Contributor
166 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed May 17, 2015

We stayed 2 nights here for a car event at the fairgrounds 7 miles away. Clean and comfortable. Bob Evans & Starbucks were nearby. You pull into Marriott property that includes this hotel and the Marriott with a meeting center, so it's a nice complex that feels more protected than it would otherwise. Great service, quiet room. Would recommend.

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