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Fairfield Inn & Suites Indianapolis East

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7110 E 21st Street, Indianapolis, IN 46219
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Fairfield Inn & Suites Indianapolis East
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Fairfield Inn & Suites Indianapolis East
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132 reviews from our community

Traveler rating
    74
    35
    17
    2
    4
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30
31
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45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scranton, Pennsylvania
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'll start off with this minuses, which are pretty minor. It's really not close to anything, except for other hotels, so be prepared to drive. Also, the hot tub was out of order when we were there, and the pool didn't look good (not unclean, just not right). On the plus side...everything else. Our room, which had a jacuzzi tub,... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed there twice in April 2014 and in 2013 for a long weekend for an adoption reunion with my 2 lovely adopted children . Those 2 stays were in the King suite on the 1st floor with a spa tub. Pool and hot tub were much fun. Perfect accomadations for a small family enjoying a special time in our... More 

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Rural Indiana
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

I had never been here before, and I have to wonder if the man at the front desk when we checked in 2/26 has been either. He couldn't find our reservation, denied that it was already paid for despite our proof, and then gave me a key to a room already occupied! Who does that? When I went back down... More 

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craigpavitt, General Manager at Fairfield Inn & Suites Indianapolis East, responded to this review

Dear Guest- First and foremost let us apologize for the less than desirable stay you had recently. At the Fairfield Inn & Suites we pride ourselves on delivering exceptional service and an outstanding stay. In your case we did not deliver on our promise. Your valuable comments and feedback will be used by me to retrain existing staff so that... More 

Michigan
Top Contributor
85 reviews 85 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 23, 2015

We stayed for 3 nights for a sports tournament. Our room was very comfortable, clean, and quiet. Just what we needed! The staff at the front desk were helpful, friendly, and took great care of us. When we needed to stay 1 more night due to a snow storm, they were quick to accommodate and get us into our room... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2015

Overall, this was a nice hotel. Rooms were fine, and good breakfast. This hotel is modern and in a decent location. We stayed in a double bed suite, which was spacious and clean. The pool area was okay, small pool and the hot tub was not very hot! I would stay again!

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Owensboro
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

Great staff and management, along with courtesy and professionalism. Nice size room and great décor to boot. I have stayed at this facility ongoing since 1994 and have never had a bad experience. Highly recommend.

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Carlisle, Pennsylvania
1 review
5 of 5 stars Reviewed February 10, 2015

A great hotel that does not use fragrence in the hotel or cleaning supplies. The staff was a great help in finding the best rate and very friendly. The management followed up after our stay and welcomed out comments and was told they do not intent to use any chemical fragrence machines.

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Champaign-Urbana, Illinois
1 review
5 of 5 stars Reviewed February 8, 2015

The staff is very friendly, courteous. My room was very clean and comfortable. Checking in was a breeze. Internet speed is important to me when traveling for business, and I had no issues with the internet. Will definitely stay here again. Thanks!

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1 review
2 of 5 stars Reviewed February 8, 2015

Overall ok for a quick stay. Had requested that we have a crib and have it set up upon our arrival at 9pm, but neither was done and there was no crib available at all, so my children had to sleep in bed with me, so not a restful night's sleep.

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Redford, Michigan
2 reviews
5 of 5 stars Reviewed February 3, 2015

Our team was in for a tournament and due to a storm we needed to extend our stay. The staff was absolutely wonderful and did everything to accommodate our needs. They brought out supplies for us to use when we brought back our food to the hotel for the group, they were just outstanding!!

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