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All 184 Indianapolis hotels

JW Marriott Indianapolis

4.0 of 5 Hotel   |   10 South West Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #6 of 184 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
imageworks Fishers, Indiana
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1,245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fishers, Indiana
Top Contributor
90 reviews 90 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here during a Trade Show. Easy check-in since I am Marriott Member and early check-in was also provided for Attendees. Had a room on the 23rd floor overlooking the city. Very nice room and great view. Staff was extremely friendly and helpful which should be expected at a hotel of this caliber. Easy walk to the Convention Center via... More 

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Salt Lake City, Utah
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

Don't get me wrong. The hotel is clean, in a good location and nice. I enjoyed the selection of equipment in the gym. Pool looked nice although I didn't use it. There were conferencing facilities for my event. However, I've stayed at the Marriott across the street and while more updated, didn't feel the size of rooms or amenities constituted... More 

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Saint Louis, Missouri
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

No complaints about the hotel as attended a trade show at this facility which was very well handled. Food/drinks during show were first class, certainly recommend for any conferences. Seemed they had plenty of staff to make events run smoothly. Room was spacious, comfortable bed and very clean. My only complaint was valet parking cost $40 which seemed very excessive.... More 

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I was happy to see you enjoyed your visit overall. I appreciate your comment about the parking and will review this with our ownership. Once again, it was a pleasure to have you with us and we hope you will return soon. More 

Bellaire, Texas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

High Velocity is a great restaurant. Nathan and the other bartenders are great. The hotel is excellent and staff is so polite. The rooms are extremely clean and the fitness room as all the equipment one would need. I really enjoy visiting this hotel and I would not stay anywhere else.

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We take great pride in serving your needs and I'm so happy to see we were able to meet your expectations. I also want to thank you for your kind comments about Nathan and I will share your feedback with him. Once again, it was a pleasure to have you with us and we hope you return soon. More 

Dayton, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in October for a bachelorette party. Check-in was fast and courteous, parking was great, and the room was gorgeous! We had a great view of the canal. The concierge granted us late check-out. Overall, I was very pleased with the JW. I would definitely stay again.

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide our guests with an excellent experience and I'm glad we were able to achieve this for you. Thank you for taking the time to let us know of your stay and come visit us again soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the beginning to the end of my stay the faculty at the JW Marriott made sure all of my family's needs were met. Friendly and helpful personnel can make all the difference in your experience at a hotel. Traveling can sometimes feel a bit hectic when you don't have all the conveniences of being in your own residence, however... More 

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I certainly appreciate your feedback and am delighted to see that the team took great care of you and your family. It was our pleasure having you with us and we hope to welcome you back soon. More 

Brilynn1979
Top Contributor
66 reviews 66 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed here for a few events- a wine festival at Military park and my works Christmas Gala. Both events included reduced room rates, but I would not pay regular rate. It's fairly new and nice, but not as fancy as other JW Mariotts. The last time I stayed, I did feel like the staff treated us differently because... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I'm sorry we did not meet your expectations during your last visit. Please be assured that I will share your comments with my team and we will take corrective action. Again, it was our pleasure to have you with us, and we hope to be of service to you in the future. More 

Evansville, Indiana
Top Contributor
147 reviews 147 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here 5 evenings attending a training. The hotel is fairly new but was disappointed in the room's cleanliness.... Dust everywhere. Housekeeping ought to look at their checkouts closer. More detail is needed for such a busy hotel at its cost. The staff at the front desk were super professional and friendly. I enjoyed my stay but only rate... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and please accept our apology for not meeting your expectations. Be assured that we will take steps to correct the issue. Once again, it was a pleasure to have you with us and we hope to welcome you back soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Dear Sirs, Unbelieve Star Associate you have with Sean Scott! We arrived at JW Marriott in Indianpolis, IN on Friday, December 5th driving in from Omaha, NE. The occassion was the Big 10 Football Conference which Dr. Pepper sponsored. My husband and I attended at last minute substitute as the owners of my husband's company had a family emergency. We... More 

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you so much for your feedback and I'm happy to see Sean was so helpful to you. He is an asset to our team and I will share your comments with him. I do hope you enjoyed your weekend in Indy and we'll look forward to your next visit. More 

Louisville, Kentucky
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Relatively new hotel to Indy. Outstanding property, that really is 4.5 stars. Service was terrific, and hotel was clean, efficient and perfect for a downtown stay. Location to some attractions requires a bit of a walk compared to some hotels, but not a problem. A gem.

Was this review helpful? Yes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your positive feedback. It was certainly our pleasure to have you with us here at the JW Marriott, and we hope you will return whenever your travels bring you back to Indianapolis. More 

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Additional Information about JW Marriott Indianapolis

Address: 10 South West Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#3 Luxury Hotel in Indianapolis
#4 Business Hotel in Indianapolis
#6 Green Hotel in Indianapolis
#6 Romantic Hotel in Indianapolis
#7 Family Hotel in Indianapolis

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