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All 184 Indianapolis hotels

JW Marriott Indianapolis

4.0 of 5 Hotel   |   10 South West Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #6 of 184 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 days ago
Jakoba K Dusseldorf, Germany
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1,221 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dusseldorf, Germany
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I paid 249 USD. No taxes, no WLAN, no breakfast included, no fridge, no minibar. Long queues in front of Starbucks at breakfast time. Rooms are large. Heating by means of blowing devices which dry out the air, are loud and cannot be switched off. Bad insulation of windows - always amazed about the lack of eco-awareness in US hotels.... More

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Dana Point, California
Top Contributor
108 reviews 108 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was here for a 4 day conference and was very happy with the hotel. The rooms are very clean and they have all the bells and whistles..we only went out for dinner one night and to walk around. The staff was very accommodating and friendly. Also, this hotel is very convenient and an easy walk to downtown area. The... More

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Tampa, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a typical modern Marriott with nice rooms, clean, and in good condition. I thought the service was the very best, on a par with other fine hotels. It is the closest hotel to NCAA Hall of Fame.

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We take pride in serving our guests and are delighted to read that you had a great stay overall. It was our pleasure having you with us, and we hope to welcome you back soon. More

Evansville, Indiana
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed in the hotel to visit Lucas Oil Stadium in November. The hotel is located less than 10 minuts walk there and 15 minutes walk to the center of the Indi. This is my 2nd stay and overall, I'm satisfied with size, features, cleanliness of the rooms and service quality of hotel staff. The concierge lounge is one of... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure to have you with us. I am sorry we did not meet all of your expectations and I will speak to my Director of Engineering in this regard. We will take steps to correct any issues. We are a fairly busy convention hotel and I do hope you will continue to use our facility whenever your... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was a totally packed weekend of business at the downtown conference center. Without question, I looked forward to returning to the luxury of the JW Marriott after each day's work. The room was great and the service was just right. The downside of the city was that there isn't a convenience store anywhere that I could find. That isn't... More

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Tucson, AZ
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the JW Marriott for a work conference. The front desk and various other employees were always friendly and accommodating. The employee who checked my co-worker in even told us a little bit about the hotel and walked us to the elevators. The room was clean and spacious, and the bed was extremely comfortable. The bathroom was great,... More

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1 review
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for three nights for a conference. The hotel is an impressive feature of the Indianapolis skyline, but I was not impressed with the amenities. My roommate and I had to bring food to our room due to special dietary requirements, but we were dismayed that there was no refrigerator, and ice machines were located several floors below... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback. We always try to provide our guests with an excellent experience and I am sorry we did not achieve this for you. Be assured that I will share your comments with my team. I understand your comment about the Internet and wanted you to know that we are required to follow Marriott pricing guidelines so... More

York, Pennsylvania
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed here for a week for a convention. The two queen room was a good size with nice large windows looking towards the river. The bathroom was average size, single sink. Bathroom door kept getting in the way unless you close it. Beds were comfortable. Nice amenities although I hate having to call room service for ice. There is... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback. I appreciate your comments and will share this information with my team. We will work closely with the group contacts to make sure the meeting rooms are comfortable. Once again, it was great to have you with us and we hope to welcome you back in the future. More

Raleigh, NC
Top Contributor
72 reviews 72 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location downtown, including connection to the internal network of tunnels to keep from having to go outside in the cold weather. Room was clean and decent size. Didn't use the common areas much. $30 for nightly parking is a little pricey - and chose phone hot spot over $15 daily internet.

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was great having you with us and thank you for your feedback. I understand your comment about the wifi and wanted you to know that we are required by Marriott to follow their pricing guidelines so there is consistency within the brand. Currently there is a fee at the full-service properties. To give our guests an option, we offer... More

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

If you're looking for a wonderful getaway with attentive staff, great food, and stunning views, then book a weekend now! The beautiful blue monolith on the western edge of downtown provides an impressive and expansive vista for the glass walled rooms. The experience starts with check-in agents that are truly glad to meet and assist you getting settled in for... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback. We take great pride in meeting and exceeding your expectations. I also want to thank you for your kind comments about Matthew, Mac and Steve. They are assets to our team and I will share your feedback with them. Once again, it was a pleasure having you with us and we hope you return soon. More

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Additional Information about JW Marriott Indianapolis

Address: 10 South West Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis

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