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All 183 Indianapolis hotels

JW Marriott Indianapolis

4.0 of 5 Hotel   |   10 South West Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #5 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Andrea N
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1,173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here for a work conference. Staff is immediately available to assist you as you enter the hotel. Rooms were nice, no fridge or microwave. Great views of downtown Indy (ask for downtown view). Loved being able to access the conference center via skywalk. Starbucks conveniently located just before the skywalk. Fitness center was one of the nicest I have... More

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a relatively new, pretty big hotel that stands out in the Indy skyline and looks well-designed and appealing on the outside and inside. The various views are probably as good as anywhere in the city. The lobby is a great social space. And it's a wonderful location if one is visiting the convention center, the football or baseball... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback and I was delighted to read that you had an excellent stay overall. I understand your comment about the Internet and wanted you to know that we are required to follow Marriott pricing guidelines so there is consistency within the brand. Currently there is a fee at the full-service properties. To give our guests... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

I betcha I have NEVER stayed at a hotel with such OUTSTANDING service and accommodations and I've been as far as Japan & Dubai. Didn't expect this level. Great model for nursing care delivery and my 50 class participants noted as well. Going to look for JW Marriott accommodates FIRST in future worldwide travel ventures. I am thanking and appreciating... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback. We appreciate your comments and I'm so happy to see you had an excellent experience. I will share this information with my team and we'll look forward to welcoming you back the next time your travels bring you to Indianapolis. More

Scranton
Top Contributor
73 reviews 73 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is quite new, rooms are lovely and spacious but the staff really makes this a welcoming place. Reception staff not busy at a counter greet patrons at the door or escorts new guest to the counter to register. Location is excellent, with grand views of the city or the canal park, near convention center with covered skywalk for... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I wanted to thank you for your feedback and I'm delighted that you enjoyed your visit. I appreciate your comment about the ice machines. Should you ever need ice, feel free to contact our At Your Service agent and they will be happy to bring some to your room. Once again, it was our pleasure to have you here at... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is so nice from the amazing staff to the beautiful hotel rooms. The views are amazing the security is top notch. I would stay here over and over again. I can't say enough about this hotel once you stay here no other hotel will meet up to your expectations.

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It certainly was our pleasure having you with us here at the JW Marriott, and I was happy to see that we exceeded your expectations. Thank you for taking the time to let us know of your stay and come visit us again soon. More

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We traveled with our two small children for a wedding and had the pleasure of staying at the JW this past weekend. The hotel was jam packed, with every room sold out due to several events. Our small kids were beat from the long drive, and very squirmy at check in; the staff magically arrived to us with a treasure... More

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback, and I'm glad that you had an excellent experience overall. I will speak to my team about the parking error and we will take steps to see that this situation does not recur. Once again, we enjoyed having you with us here at the JW Marriott and we hope to welcome you back the... More

west usa
Contributor
11 reviews 11 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am currently here on the APNA conference. I arrived last night, and was greeted by the kindest waiter Ricky and his manager Zachary Ashouri both were helpful with how to get around in Indianapolis. Unfortunately, when I got to my room I meet by a big bug that crawled out between my pillows. The front desk did quickly move... More

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for this information. We always try to provide our guests with an excellent experience, and I am sorry we did not achieve this for you. We appreciate you contacting us immediately so we could follow up and correct this issue. If I can be of further assistance, please contact me at 317-860-4911. More

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice accommodations, we had a 2 queen room. Staff was extremely helpful and attentive. Check in and out was a breeze. Lobby, eateries, and bars were all nice. Excellent location. We parked our car and were able to walk everywhere the whole time we were there.

Was this review helpful? Yes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was our pleasure to have you with us here at the JW Marriott Indianapolis, and we are delighted that you enjoyed your stay overall. We will look forward to your next visit. More

Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 1 week ago

Happy knowledgable staff from the moment of arrival until departure. A beautiful hotel with state of the art amenities and designs. 1st class all the way. Would stay here again in a heartbeat! Everything from the food to the business meeting rooms was top notch.

Was this review helpful? Yes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure having you with us, and we look forward to welcoming you back when you return to Indy. More

Nashville, Tennessee
Top Contributor
132 reviews 132 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Was at this property for a professional meeting. Not sure exactly what I was expecting but I was certainly not prepared by the level of attention to detail and service provided at this property. WOW! I am in awe. This team has been well coached. From the second I arrived to the second I left, I felt like every staff... More

Was this review helpful? Yes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback. We take pride in not only meeting but exceeding your expectations. It certainly was our pleasure to have you as our guest, and we hope you will come back to visit us again soon. More

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Additional Information about JW Marriott Indianapolis

Address: 10 South West Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style
#2 Business Hotel in Indianapolis #3 Luxury Hotel in Indianapolis #6 Green Hotel in Indianapolis #8 Romantic Hotel in Indianapolis #9 Family Hotel in Indianapolis

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