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All 182 Indianapolis hotels

JW Marriott Indianapolis

4.0 of 5 Hotel   |   10 South West Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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91%
Ranked #2 of 182 hotels in Indianapolis
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
Rob B Denver, Colorado
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954 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Denver, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

Awesome property. This is the place to stay in Indy! The staff was excellent and the property was appointed in a manner that makes you feel welcome and comfortable. True, internet should be free, but Marriott has to decide that...

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Maineville, Ohio
1 review
2 of 5 stars Reviewed 3 days ago NEW

This place is beautiful. HOWEVER, I was in the area for a competition. I am 23 years old and It's not hard to please me. When you're paying $300/night you would think they would have a little microwave or fridge of some sort. What really pissed me off was that they charged my card an extra $114!! I am still... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and please accept my sincere apologies for the problems you incurred during your visit. With regards to the microwave and refrigerator, this is not currently a standard for the JW brand; however, we do have an inventory of units on hand and will deliver upon request. I'm not sure about the extra charge on your... More

Largo, FL
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice room, good location downtown and great people. Fast check in, friendly concierge, good food and drink on site. Utilized the walkway to the convention center. Not much to complain about but $15 per day for internet access? Cmon, with a room rate of over $300 per night? Even the cheap hotels on the interstate have free internet.

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback, and I'm glad that overall you enjoyed your visit to the JW Marriott. I do understand your comments about the Internet fee and wanted you to know that we are required by Marriott to follow their standards so there is consistency within the brand. Currently they do have a fee at all their full-service properties.... More

Morehead, KY
Top Contributor
124 reviews 124 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I'm usually a huge fan of the JW, but the room was not as clean as I would expect. The edges of the carpet had not been vacuumed and not had the upholstered armchair, which was too dusty to hang my tux pants on. The dust roiled from it when I hit it with my hand. I really expect more... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback, and please accept my apologies. This is not typical of our housekeeping team, and we will take steps to correct our mistakes. I do hope you will give us a chance to regain your confidence in our service. Phil Ray, General Manager More

Albuquerque
Contributor
18 reviews 18 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall not a bad location. Did not get out to enjoy the city, it rained the entire time. Driving out noticed a lot a restaurants and locations just a short walk. if you like baseball, nice field a cross the street, minor league i believe. Lucas Oil stadium short walking distance. Service good and the restaurant selection decent and moderately... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

I appreciate your post. Hopefully you will return and be able to enjoy the museums, White River State Park, the restaurants etc. that Indy has to offer. Thank you again for your feedback, and we hope to welcome you back soon. Phil Ray, General Manager More

Monroe, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a company rewards function. Service was exceptional and the hotel is in the heart of everything. It was opening night for the Indianapolis Indians. You could watch the game from the end of the hallway. We did watch the fireworks there after the game. Rooms were beautiful and clean with an awesome shower! Indy is lovely and... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I'm very happy to see you enjoyed your visit to the JW Marriott. We hope to welcome you back soon. Phil Ray, General Manager More

Auburn, Indiana
Top Contributor
175 reviews 175 reviews
53 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was here for a luncheon for the Lugar series. The dining hall was awesome. With 600 people in attendance we had plenty of room at each table. The chicken dinner was very tasty with more than enough to fill you up. The servers worked their rear ends off. This was my first visit to this hotel and it will... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

I certainly appreciate your kind comments about the Lugar Series luncheon, and will share this information with my team. We will be looking forward to your next visit. Phil Ray, General Manager More

Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I had a stay here over the past two nights, the service was great other than Saturday night there was a bachelorette party in the lobby lounge with several over served guests. One of them vomited all over the lobby floor. Not Marriotts fault unless they over serviced her. My biggest complaint was the on and off cooling and heating... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your recent visit. I am sorry you experienced a problem with the heating and cooling unit. In the future, please let us know of the issue, and we'll have an engineer sent to your room to address the system problem. Again, we appreciate your feedback and hope you will give us a chance to regain your confidence.... More

West Lafayette, IN
Top Contributor
50 reviews 50 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here during a recent conference and had high hopes given that this is Marriott's luxury brand. However, this was just a standard, but very expensive, hotel. The conference facilities are very nice, but the room was no better than Marriott's less expensive brands. In fact, we had a view of a wall, and nothing about the space was... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback, and I'm sorry we did not meet your expectations. We were built as a convention hotel with the JW standards, but not a resort style property. With regards to the Internet, I understand your comments and wanted you to know that we are required by Marriott to follow their standards so there is consistency within... More

Cuyahoga Falls, Ohio, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here during a business trip this past March. The service was excellent, the rooms were lovely and the location to the convention center was very convenient. Would definitely recommend staying here again when traveling in Indianapolis. Also, the Italian restaurant was delicious with a great atmosphere.

Was this review helpful? Yes
Assistant2, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your great feedback, and hope we have the opportunity to welcome you back soon. Phil Ray, General Manager More

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Additional Information about JW Marriott Indianapolis

Also Known As:
Jw Marriott Indianapolis Hotel
Jw Marriott Indianapolis Hotel Indianapolis
Address: 10 South West Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Indianapolis
#1 Luxury Hotel in Indianapolis
#3 Family Hotel in Indianapolis
#4 Green Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Official Description (provided by the hotel):
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 
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