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JW Marriott Indianapolis

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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10 South West Street, Indianapolis, IN 46204
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JW Marriott Indianapolis
Best prices for: 1 room 1 guest
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Ranked #6 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
T_C_C_03 chicago
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1,369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

i stay here for a few days 4 times a year and it is always great. The rooms are large and clean, there are nice restaurants located in the facility and more than you could count within walking distance. Staff is very helpful. Valet parking is only a few more dollars than the parking garage next to the hotel.

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now
Top Contributor
125 reviews 125 reviews
35 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel seems like it belongs in Vegas instead of Indianapolis. It's huge. The massive structure dominates the downtown skyline. More than 30 floors. Gargantuan conference rooms. I attended a conference- there were tons of other conferences going on as well. The food quality was very good for conference fare. The location is ideal - walk to the park, NCAA... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback and I'm happy to see you enjoyed your visit overall. I also appreciate your constructive comments and will speak to my Director of Engineering in this regard. Again, it was our pleasure to have you with us and we hope to welcome you back soon. More 

Saint Charles, Illinois
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the JW Marriott for the Indy Mini Marathon this weekend. This was our first visit to downtown Indianapolis and we loved the JW! It is a new(er) hotel and was very clean. We stayed on the club level and enjoyed the benefits of the executive lounge throughout our two night stay. Our room was... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide our guests with an excellent experience and I am so happy to see we were able to achieve this for you and your husband. It was certainly our pleasure to have you with us and we hope you will return whenever you are in town. More 

Houston, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment I walked in...I knew I was I was up for a great experience. It was literally non-stop of the most superlative customer service I have ever experienced. Everything was seamless and fluid. I checked in and got to my room - which was very nice with a great view. I was visiting on business and everyone was... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your time and for your great comments. We appreciate your patronage and will be looking forward to your next visit. More 

Elizabeth, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

having 3 small children, i almost never find myself traveling on my own or staying in such nice places but i cant wait until next week when i will be staying here. the reviews and pics from this site are keeping me from sleeping im so excited!!

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your business and will be looking forward to your visit. Let us know if there is anything we can do for you while you are here at the JW. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the JW last weekend and I can honestly say that this will be hotel of choice from now on! From the moment I arrived up until checkout the customer service was outstanding! As a veteran & current government employee it's always nice to be able to receive the government rates, but still experience the same level of... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly enjoyed having you with us and thank you for your wonderful post. I will share your feedback with my team. Again, we appreciate your patronage and we will look forward to your next visit. More 

Columbia, South Carolina
Top Contributor
67 reviews 67 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on business for several nights in March. It is a terrific hotel in every respect. Staff was warm and friendly, rooms were well-appointed and clean, and the restaurants were excellent. I particularly enjoyed the food in the sports bar just off of the lobby. If you are visiting Indy, everything is right there - museums, baseball, the... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We take pride in serving your needs and I was happy to see that we were able to meet and exceed your expectations. Thank you again for your post and we'll be looking forward to welcoming you back to the JW Marriott Indianapolis. More 

Hinckley, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Business travel is not so.ething I look forward too but it is necessary. Due to an error in reservations I had to spend a few nights in the Downtown Marriott and then transfer to the JW Marriott in Indy. The difference is astonishing. I have NEVER enjoyed a business trip so much. Extraordinary customer service, beautiful service e and emoyees... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly enjoyed your visit and I am so happy to see our team was able to meet and exceed your expectations. Be assured that I will share your feedback with them. Again, it was our pleasure to have you with us and we hope to welcome you back soon! More 

Prospect, Kentucky, USA
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really nice JW. Very clean, rooms decorated very nicely, great views all around. My only disappointment was wild children in Executive Lounge, especially during cocktail hour. Sometimes children need to be excluded or taken elsewhere. They take the Executive out of Executive Lounge. Staff went above and beyond ...

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I appreciate your constructive comments. Be assured that I will share this information with my team. We enjoyed your visit and hope you will return whenever you are in the Indianapolis area. More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Property is located downtown with easy access to restaurants and more. There is a minor league baseball stadium next door and the NCAA HQ is close. On-site Italian restaurant was very good. Elevators are extremely quick. Great place for family and/or business.

Was this review helpful? Yes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to give us your feedback and I'm happy we were able to meet your expectations. Again, we enjoyed having you with us and hope to welcome you back soon. More 

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