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JW Marriott Indianapolis

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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10 South West Street, Indianapolis, IN 46204
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JW Marriott Indianapolis
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Ranked #6 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
Sarah D Ridgewood, New Jersey
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1,354 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ridgewood, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are Marriott Gold members, so we were upgraded to a room with club level service. We enjoyed appetizers and a cocktail while enjoying the expansive view from the lounge. Our room was clean, spacious, and well appointed. We enjoyed cocktails and appetizers in the lobby before dining at Osteria Pronto, which was amazing! We plan to stay again as... More 

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your comments and I am happy we were able to meet your expectations. It was our pleasure having you with us here at the JW Marriott Indianapolis and we'll look forward to your return. More 

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a great stay at the JW Marriott Indianapolis the weekend of 19MAR15. The room were very clean, the service was excellent and the staff was pleasant. Overall, the service at this hotel is as good as some of the Intercontinental hotels I have stayed at over seas. With this said, be prepared to pay Chicago or New Your... More 

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was certainly our pleasure to have you with us here at the JW Marriott Indianapolis and thank you for your positive comments. We take pride in serving your needs and I will share this information with my team. Again, I appreciate your feedback and we hope you will come visit us again soon. More 

Colorado Springs, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first stay at a JW Marriott property & this staff set the bar EXTREMELY high for future trips. From the housekeepers to the front desk personnel, everyone treated me as if I were a long-lost family member returned to the fold, rather than just an ordinary guest. The sports bar, High Velocity, was incredible. Great food and... More 

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Wow...you certainly made my day! Thank you for your great feedback and I am delighted to see that we were able to meet and exceed your expectations. I also want to thank you for your kind comments about Lexie, Nick and Kimberly. They are assets to our team and I will share your feedback with them. Again, it was our... More 

Dayton, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

By far the JW Marriott Indianapolis is by the best hotel I have stayed in the Indianapolis area as well as other travel areas as well. The staff is always helpful, the rooms and hotel is always clean (superb) and the food in the restaurants is simply awesome. I enjoy my stay each time. I look forward to coming back... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great comments and it's always a pleasure to welcome you back to the JW Marriott Indianapolis. We enjoy having you with us and we will look forward to your next visit. More 

Cleveland, Ohio
Top Contributor
470 reviews 470 reviews
135 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 1 week ago

one of the top hotels in indy. good staff, good location, good rooms. need i say more. great workout room. restaurant and sports bar are all top notch. conceirge lounge is one of the better ones i visit. if there were any issues i missed them. only small complaint i had was that the pillow cases were a bit rough... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide our guests with an excellent experience and I am happy to see you enjoyed your visit overall. It was certainly our pleasure to have you with us, and we hope you will visit again soon. More 

Rahway, New Jersey
Top Contributor
228 reviews 228 reviews
32 hotel reviews
509 helpful votes 509 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the hotel because we were attending a conference at the conference center. The hotel staff was amazing, arranged our 4 rooms to be close to each other and permitted early check in. The room was nice, bathroom clean and plenty of storage. Wifi worked well. The valet and concierge made excellent restaurant suggestions. The lounge was a... More 

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was certainly our pleasure to have you with us, and I'm so happy we were able to meet your expectations. We hope you will continue to use our facility whenever you are back in the area. More 

Springfield, Massachusetts
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful stay for a business conference. Great rooms, and several good bars and restaurants in the hotel, including a Starbucks and Sports bar. Wonderful views from every room, including of Lucas Oil Stadium and the nearby baseball stadium.

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Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly enjoyed having you with us and I'll share your feedback with my team. I do hope you will continue to use our facility whenever you are back in Indy. More 

New Hope, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very clean rooms, great location, and wonderful staff made this business trip a nice experience. Will definitely stay there again and highly recommend to others. Nice for business and pleasure. Great find.

Was this review helpful? Yes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I am so happy to see you enjoyed your visit to the JW Marriott Indianapolis. We take pride in serving our guests and we'll look forward to your return. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had drinks here for Final Four. Food was great but the best parr if the experience was the bar!! Ask for Jessica P at High Velocity bar - she is amazing!!! Made some surprise shots for us... very personable and made the experience a great one!

Was this review helpful? Yes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was our pleasure to have you with us over the Final Four weekend and I'm so happy to see Jessica was so helpful. She is an asset to our team and I will share your feedback with her. We hope to welcome you back soon. More 

Hackensack, New Jersey, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is the best hotel I have stayed so far. Stayed on the 25th floor. Great view of the city. Room was well kept. Concierge lounge had good selection of breakfast items. The regular breakfast in the restaurant was awesome. Stayed in this hotel the week of march madness final four. There were lot of people so restaurants and bar/lounge... More 

Was this review helpful? Yes 1
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly enjoyed having you with us and thank you for your great comments. I'm happy to see you enjoyed your stay and we hope you will come visit us in the future. More 

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