We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Indianapolis East

2.0 of 5 7040 E 21st Street, Indianapolis, IN 46219
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Candlewood Suites Indianapolis East
Professional photos View all
Browse nearby
Candlewood Suites Indianapolis East
Write a Review

40 reviews from our community

Traveler rating
    14
    13
    9
    2
    2
See reviews for
10
5
3
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (40)
  • Mar-May only
    (8)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (8)
All months
Hilliard, Ohio
Senior Contributor
28 reviews 28 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a good experience with this hotel.my wife and stayed overnight and went to Indianapolis for a ball gamevery clean rooms good size no problems only one thing I would change. The parking near the hotel seems kind of sporadic maybe having some spaces put aside for guest will be greatly appreciated. I will return next time I'm in town... More 

Was this review helpful? Yes
Titusville, Florida
Top Contributor
90 reviews 90 reviews
46 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Subject: Candlewood Suites Indianapolis East Location: Indianapolis, Indiana, United States, North America Title: Not Up to Expectations ID#: 242831067 First of all for the good....the room was nice and the staff was friendly. The items that were not good....the TV had only local channels...no cable channels. When I inquired about it I was told "Dish is working on it" which... More 

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear guest, Thank you for taking time to review the hotel. My sincerest apologies for your experience. You were not alone with the TV experience. All guests were affected. The cable company was working on the problem. It caused great problems and inconveniences for all of our guests. We felt terrible. Regarding the Internet, I hope you informed the front... More 

Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Suites are spacious, nice and very clean. We stayed with two dogs, staff was very friendly. Great location, easy access from and to interstate I-70. Many restaurants withing a mile or two. Good price (below $100). Highly recommended when on the road trip with your pooches.

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear guest, I'm so glad that you and your pooches enjoyed the hotel. I'm pleased to hear that our hotel was a good fit for your family. If you are ever in the Indy area again we would love another opportunity to serve you. Happy Holidays! More 

Overland Park, Kansas
Top Contributor
74 reviews 74 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved the hotel because of the large room, unexpected amenities, friendly staff and that it's clean. It is pet friendly with a large pet walking area as well as a cute gazebo with a grill to cook on if you wanted to. We would definitely stay there again!

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear guest, Thank you for taking time to review the hotel. It's so great that you enjoyed your stay. I'm so happy to hear that. We hope you give us another try the next time that you are in the Indy area. Happy Holidays! More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed November 15, 2014

When our famished and fatigued family of 6 checked in the attendant gave us the key cards and told us to go to the 3rd floor. We rushed up to the third floor to see that the number on our card was 223. We rerouted to the 2nd floor to go to what we thought was out room. We went... More 

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear guest. I am sorry for your experience at our hotel. I hope this does not sour your view of other hotels such as ours. I am unsure if you spoke with a manager while here. If you would like to do so please contact the hotel at (317) 495-6600. Again, my sincerest apologies for your experience. Best Wishes, More 

Greensboro, NC
Top Contributor
98 reviews 98 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 27, 2014

We have stayed here in the past and it was OK. The location was perfect for our needs, so we returned even though it was not a great experience at times. But they are eliminating some of the problems they had. For one thing,an old spooky large closed restaurant has been removed and now just grass is growing there, greatly... More 

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear Guest, Thank you so much for your honest review of the hotel. I am glad to hear that you are pleased with changes in and around the hotel. Thank you for continuing to give us the opportunity to serve you. Best Wishes, More 

Rogers, Minnesota
1 review
2 of 5 stars Reviewed September 10, 2014

Flown in from MN, very hard place to find. My colleague had set up 3 rooms for myself for him and one more. I was the first to get there they didn't have the one name that set it up or my name but they had the 3rd person name in the system. So I named the 3rd persons name... More 

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you for the honest review. My sincerest apology that this was your experience at our hotel. That should have never happened. That is certainly not the norm at our hotel. I completely understand your frustration. I have passed your comments on to the front desk manager to address with the appropriate staff. I do hope that this has not... More 

1 review
1 of 5 stars Reviewed August 31, 2014

My family recently stayed at the candle wood suites at 7040 east 21st Indianapolis and things were OK starting out. However, once the staff got wind of my family being displaced their attitudes began to change. One specific csr by the name if Tree heard of my family being homeless and after such she began to talk very disrespectful towards... More 

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear Guest, I am sorry to see your review of our hotel after we went through such lengths to help your family. Please feel free to contact management at gm11815@sohumhotels or call the hotel directly to further discuss your concerns. Thank you, More 

Clarion, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

I have stayed here several times, because it is a very well set up and managed hotel with helpful, friendly staff. Zac on the night desk goes the extra mile. Clean, well furnished, great location just a hop off the interstate. Superb value for the price; I have taken many chains in this price range off my list, but this... More 

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you so much for your kind review of our hotel. I am so glad that you enjoyed your stay. I have passed your comments along to the staff. We hope to have the opportunity to serve you again. Best Wishes, More 

Evansville, Indiana
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 20, 2014

I had a conference at the Marriott East and their rooms were out of my budget. This hotel is under a 5 min walk to it. I know extended stay hotels do not have a good reputation but the reviews on here is what sold me. The price was right and it was located where I needed it. The rooms... More 

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

I was so pleased to read that you enjoyed your stay at our hotel. Life is busy so thank you for taking time to write the review. I hope that the next time you are in Indy you will allow us to serve you again. Best Wishes, More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites Indianapolis East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Indianapolis East

Address: 7040 E 21st Street, Indianapolis, IN 46219
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Indianapolis East 2*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Orbitz, BookIt.com, Hotels.com, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Candlewood Suites Indianapolis East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Indianapolis East Hotel Indianapolis

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay