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All 183 Indianapolis hotels

Candlewood Suites Indianapolis East

2.0 of 5 Hotel   |   7040 E 21st Street, Indianapolis, IN 46219
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Ranked #82 of 183 Hotels in Indianapolis
A recent review
5 of 5 stars Reviewed August 24, 2014
Designs1 Clarion, Pennsylvania
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34 reviews from our community

Traveler rating
    12
    11
    9
    1
    1
See reviews for
7
3
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Rogers, Minnesota
1 review
2 of 5 stars Reviewed September 10, 2014

Flown in from MN, very hard place to find. My colleague had set up 3 rooms for myself for him and one more. I was the first to get there they didn't have the one name that set it up or my name but they had the 3rd person name in the system. So I named the 3rd persons name... More

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you for the honest review. My sincerest apology that this was your experience at our hotel. That should have never happened. That is certainly not the norm at our hotel. I completely understand your frustration. I have passed your comments on to the front desk manager to address with the appropriate staff. I do hope that this has not... More

1 review
1 of 5 stars Reviewed August 31, 2014

My family recently stayed at the candle wood suites at 7040 east 21st Indianapolis and things were OK starting out. However, once the staff got wind of my family being displaced their attitudes began to change. One specific csr by the name if Tree heard of my family being homeless and after such she began to talk very disrespectful towards... More

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear Guest, I am sorry to see your review of our hotel after we went through such lengths to help your family. Please feel free to contact management at gm11815@sohumhotels or call the hotel directly to further discuss your concerns. Thank you, More

Clarion, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

I have stayed here several times, because it is a very well set up and managed hotel with helpful, friendly staff. Zac on the night desk goes the extra mile. Clean, well furnished, great location just a hop off the interstate. Superb value for the price; I have taken many chains in this price range off my list, but this... More

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you so much for your kind review of our hotel. I am so glad that you enjoyed your stay. I have passed your comments along to the staff. We hope to have the opportunity to serve you again. Best Wishes, More

Evansville, Indiana
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 20, 2014

I had a conference at the Marriott East and their rooms were out of my budget. This hotel is under a 5 min walk to it. I know extended stay hotels do not have a good reputation but the reviews on here is what sold me. The price was right and it was located where I needed it. The rooms... More

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

I was so pleased to read that you enjoyed your stay at our hotel. Life is busy so thank you for taking time to write the review. I hope that the next time you are in Indy you will allow us to serve you again. Best Wishes, More

Niles, Michigan
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 25, 2014

Stayed here for one night in a 2 room king suite for a conference at the Marriott a couple of doors down (Marriott was full). Asked for a high floor, quiet area and received 2nd floor handicapped access room right by the elevator. A herd of elephants spent 30 minutes tromping around above me around 9:30. The stay was OK... More

Was this review helpful? Yes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you so much for taking time out of your busy schedule to review our hotel. I'm truly sorry that you were not completely satisfied with your stay at our hotel. We do seek to accommodate our guests to the best of our ability. I apologize that this did not happen in your case. I do hope that your experience... More

Chilliwack, British Columbia, Canada
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed July 21, 2014

For families and budget conscious travelers. Staff was friendly and helpful. The units are set up so you can cook your self with a small stove and fridge. Offers free DVD's to use. Has a small store for snack supplies. Has two propane barbeques which are free to use. Pet friendly. Has a workout room. Restaurant are close but take... More

Was this review helpful? Yes 1
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear Guest, Thanks so much for reviewing our hotel and for listing our many amenities. We hope to have you with us again in the future. Best wishes for a wonderful summer. More

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

I stayed here for three nights and found it a refreshing experience. The hotel is within walking distance (5-10 minutes) to a few restaurants and even adjacent to some fast food outlets. The room was well presented that also included a microwave and DVD player. A packet of microwave popcorn was ready to go in the microwave. The hotel had... More

Was this review helpful? Yes 1
Schonda B, Manager at Candlewood Suites Indianapolis East, responded to this review

Dear Guest, Thank you for taking time out of your busy schedule to write a review of our hotel. I am so glad that you enjoyed your stay with us. It seems that overall your experience was a pleasant one. Our goal is to provide outstanding service. If you visit the Indianapolis area again please contact us to assist with... More

Baku, Azerbaijan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

My husband and I stayed at the Candlewood Suites in Indianapolis East recently when visiting his grandparents. The suites themselves are clean, spacious and very well appointed with appliances and plenty of utensils, and the staff is friendly, professional and very attentive. They recommended a great diner nearby (Four Seasons), and when my husband had the world's worst brain-fart and... More

Was this review helpful? Yes 3
Schonda B, Manager at Candlewood Suites Indianapolis East, responded to this review

Dear EHC1, Thank you for taking the time to post that kind review. It was our pleasure to assist you. I'm so glad that you enjoyed your stay. I can't imagine what that situation must have felt like. We were willing to do anything that we could to help. I'm glad everything turned out fine. We would love to have... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014 via mobile

I am in Indianapolis once a year from Florida, and absolutely loved the experience we had with Candlewood Indianapolis East The rooms were clean, price was great, staff was friendly. We will never stay anywhere else while in Indianapolis

Was this review helpful? Yes 1
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Oh my...thank you so much for that wonderful review. I'm so glad that you enjoyed your stay with us. We love the feedback. Thank you for the opportunity to serve you. We look forward to having you with us for many years to come. I hope the rest of your 2014 is amazing. Best Wishes, More

san francisco
Top Contributor
62 reviews 62 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 31, 2014

I'm on the road 4 months out of the year and unfortunately not all Candlewoods are created equally. This one was an exception with a large lobby and bigger 1 bedroom than most. Great comfortable bed and linens. Got a wonderful welcome on a sunday nite by Tree (short for Teresa) - that makes a big difference after a long... More

Was this review helpful? Yes 2
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Dear Guest, Thank you for your kind review. We are so glad that you enjoyed our hotel and your stay. We hope to have the pleasure of serving you again in the future. Best wishes for great travels in 2014. More

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Additional Information about Candlewood Suites Indianapolis East

Address: 7040 E 21st Street, Indianapolis, IN 46219
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Indianapolis East 2*
Number of rooms: 81
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Also Known As:
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