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Hilton Garden Inn Indianapolis Northwest

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6930 Intech Blvd, Indianapolis, IN 46278
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Hilton Garden Inn Indianapolis Northwest
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Hilton Garden Inn Indianapolis Northwest
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225 reviews from our community

Traveler rating
    119
    63
    23
    10
    10
See reviews for
62
31
12
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
  • All months
    (225)
  • Mar-May only
    (55)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (48)
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1 review
1 of 5 stars Reviewed yesterday NEW

Beware of the service here! They will charge you to do their repairs!!! We left the premises and several days later noticed a strange charge to my bank account. $250 was charged for a broken mirror and repainting of walls that I KNOW were not attributed to us ~ I did a look around the room before we left as... More 

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Rochester, New York
1 review
2 of 5 stars Reviewed 2 days ago NEW

We only get together with our children and grandchildren a few times a year, so it is important that we find a place that acclimate to three young children. We thought this place would be good. I reserved our rooms a few months ago and I made a mistake. Clearly noted this to the desk clerk when we checked in... More 

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Davenport, Iowa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here two nights and was disappointed. I like to relax and watch a little TV in the evening. Only a handful of channels are HD and 2 or 3 of those do not come in at all. The ones that do, are spotty. I called the front desk and they said the area of the hotel I was in... More 

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Madison, Alabama
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always enjoy Hilton Gardens, but especially appreciated the front desk staff. Very helpful - willing to go the extra mile for service. I appreciated the cleaning staff working around my study schedule in the room. When I was away for an hour, they structured their cleaning schedule to suit my needs. Some areas of Indy have deteriorated. This area... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Although i have stayed here for business before, this was just a pleasure trip. The staff here is exemplary: as good as any four star hotel anywhere. The restaurant wait staff and the bar people were spot-on: SERVICE with capital letters. I mistakenly failed to pack my razor, the desk help LEE supplied me one gratis and with a great... More 

Review collected in partnership with Hilton Garden Inn

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Lexington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a dance competition weekend, and were very pleased with the quality and cleanliness of the rooms, and the facility. All very comfortable, and the staff was extremely helpful. Will stay here again.

Review collected in partnership with Hilton Garden Inn

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Hugo, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The lobby had cobwebs and dust everywhere. The ladie's lobby bathroom had 2 non-working stalls, one the door was completely off and the other stall the toilet was clogged. The smell was unbearably and the soap dispensers were empty. So embarrasing for my guests.

Review collected in partnership with Hilton Garden Inn

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Mike A, Assistant General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Sara L, Thank you so much for taking the time to share your concerns regarding your recent stay. Please accept my sincerest apologies for the cleanliness issues encountered during your stay. We have shared these concerns with our Housekeeping team to ensure they are corrected. Thank you again for sharing your feedback. We hope you will come visit us again... More 

Springfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our travel softball team has stayed here twice. Group rates were provided and accomodations were made with out issue. The staff were very firendly and the facility was well ran. We plan to stay at this location for all of our tournaments to Indianapolis.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mike A, Assistant General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Chris S, Thank you so much for taking the time to write such a great review! We are very happy to have your groups stay with us and I am pleased to see we were able to offer such great service. See you next time! Warmest Regards, Mike Arnold Assistant General Manager Hilton Garden Inn Indianapolis NW More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

we were in town for a softball toury, this hotel was not only close for us but VERY clean. we would stay here again. staff very helpful. the weekend we stayed there was a heavy snow, the parking lot was cleared in a timely manner.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mike A, Assistant General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Jeff T, Thank you so much for taking the time to share such a great review! I was pleased to hear that you and your family enjoyed your stay for the tournament. We look forward to seeing you again next time! Warmest Regards, Mike Arnold Assistant General Manager Hilton Garden Inn Indianapolis NW More 

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I recently booked a room in this hotel for the whirlpool suite as a mini-getaway for myself. Overall it was good but there were just a couple of things that bothered me a bit. 1. The shower door was off track and sort of broken and bc it was glass it made me nervous to touch it. 2. When I... More 

Was this review helpful? Yes 1
Mike A, Assistant General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Violetriot, Thank you so much for taking the time to share your experience and please accept my sincerest apologies for the cleanliness issue you experienced with your Whirlpool Suite. Please know that we will be sure to check the room for any dampness and ensure the musty smell is taken care of. I was very pleased to see that Yogit... More 

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