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All 185 Indianapolis hotels

Hilton Garden Inn Indianapolis Northwest

3.0 of 5 Hotel   |   6930 Intech Blvd, Indianapolis, IN 46278
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82%
Ranked #32 of 185 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Barry S Tulsa, United States
  • Reviews (156)
  • Photos (22)
  • Amenities
  • Room tips (14)
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156 people have reviewed this hotel

Traveler rating
    78
    50
    16
    6
    6
See reviews for
41
20
10
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Tulsa, United States
1 review
5 of 5 stars Reviewed 1 week ago

The restaurant, front desk, and bar staff make a special effort to learn your first name, and call you by name. The service is out-of-this-world Excellent ! This felt like a home away from home for me - not at all like "just another Hilton".

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Customers should always be treated like family. Your great comments explain why. Thanks for taking the time to write a great review. This goes a long way in keeping the motivation going. More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

I travel quite a bit through Indianapolis and try to stay here whenever possible: although a slightly older Garden, it has been updated and is kept in immaculate condition by the housekeeping staff. The staff is its strength, they make me feel at home even when I am not, small personal touches complete a great breakfast experience: the wait staff... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for your great comments. It is so nice to hear that our efforts to please our guest has worked. More

Chicago, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed for a night when my husband was doing a triathlon at a nearby park. We were barely there for 12 hours and didn't use any of the facilities, but the staff was friendly, the coffee was hot, and our friends who stayed there said the breakfast was good. The 12 pm checkout was great - we could go... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for your comments about our hotel. We have investigated the issue that you had and a issue had occurred and is repaired. Thanks again for comments. More

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Here on a business trip. Love the onsite restaurant, as there isn't much more than a Bob Evans and a Wendy's close by (I was without a car and had a co-worker picking me up each day). Great/easy access to 465. Also there is a Starbucks within walking distance. Beds were also very comfortable, great showerhead, walk-in showers so no... More

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

We are so glad that you enjoyed your stay. We have read your comments and will work on improving these items. Thanks again for your great comments. More

Palos Hills, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A little bit difficult to find, but certainly worth the effort--the Hilton Garden Inn, Northwest in the Indianapolis area is truly an oasis surrounded by greenery with a lovely fountain at the front entrance. Right from the start, the desk clerks were welcoming and friendly, attentive to our needs and thoughtful in arranging our room placements so that we were... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Your comments are excellent and we cannot tell you how much we appreciate you taking the time out to tell people. It makes our staff want to continue to improve on guest service when people appreciate the outcome. Thanks again for taking time out of your busy day to say wonderful things. More

Mentor, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Overall, my experience was a good one at the Hilton Garden Inn. The lobby is beautiful, staff is very friendly, and the room was comfortable. However, I did have an issue with cockroaches in the building while eating dinner. Not what I expect from a finer hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

We are so sorry that your stay was not up to Hilton Standards. We are investigating the issue and appreciate you comments on the good things about our hotel More

1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel services and food has been downgraded over the past year. Not as great as it was in 2013. They must be having trouble meeting their budgets and anything cheaper is being used. Paper products are used instead of glass and no 'mugs' for coffee. Everything is a bit cheaper and tacky.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

We are so sorry that things have changed for you as a guest. We always want our guest to be 100% satisfied. We have only made changes that are a Hilton Brand standard and we will notify them of your dislike of the new changes. Once again we are so sorry that we did not meet your standards. More

Hobart, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Great location for the city,.. very clean, inside and out. Breakfast was very very good, alot of options. All of hte staff were freindly and helpful. The pool area was clean .well stocked with towels and the water was perfect temp..

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for your great comments. We are very happy that a guest takes time to comment on the great things. More

St Louis, United States
1 review
5 of 5 stars Reviewed June 2, 2014

Very good hotel fiendly staff, clean rooms, easy to get to from the hyways. The breakfast is good if you get it for free and the hotel does have a bar and dinner menu if you don't feel like going out.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for your great review. We use reviews to help train our staff to see how great service gets everyone in a great mood. Thank you again. More

ohio
Top Contributor
66 reviews 66 reviews
44 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed one night and everything was great. Room is a terrific size for the price--large bathroom with large walkin shower, fast wireless that was free, nice room layout, very comfortable beds. Staff were very friendly at check-in and very efficient at check-out. Breakfast is NOT included and we went to the Starbucks across the street but they do have... More

Was this review helpful? Yes
Jessie G, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thanks you so much for your great comments. More

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Additional Information about Hilton Garden Inn Indianapolis Northwest

Address: 6930 Intech Blvd, Indianapolis, IN 46278
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Northwest 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis Northwest Hotel Indianapolis

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#24 Romantic Hotel in Indianapolis #27 Business Hotel in Indianapolis #29 Family Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
Enjoy a refreshing and successful stay at the Hilton Garden Inn Indianapolis Northwest hotel with a selection of comforting and convenient amenities and services. Unwind on a comfortable king or queen size bed and view a movie or select from a choice of premium TV channels on a 32-inch flat screen TV. Catch up with work at the desk and stay connected with family and business with complimentary high-speed internet access, available in every guest room of our hotel in northwest Indianapolis. ... more   less 
Number of rooms
122

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