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Courtyard Indianapolis Downtown

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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601 West Washington Street, Indianapolis, IN 46204
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Courtyard Indianapolis Downtown
Best prices for: 1 room 1 guest
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Ranked #43 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed July 25, 2012
AaronA80 Fort Lauderdale, Florida, United States
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192 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Indianapolis Downtown
See the most recent reviews
Fort Lauderdale, Florida, United States
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 25, 2012

Went for a Large Conference AIHce from Sunday 6/17/12 to Wednesday 6/20/12 1. Hotel was really close from the convention Center 2. Great view of the Museum of Indiana 3. Restaurant Staff extremely friendly 4. Room Clean. 5. Great Response from Reception when asking for info or suplies 6. Good Gym.

Was this review helpful? Yes 1
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this review

We are very happy that you enjoyed your stay at the Courtyard by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back. Delightfully Nikki Thomas Director of Sales and Marketing More 

Round Rock, Texas
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 7, 2012

Stayed at the Courtyard this week. From arrival to departure, my stay was flawless. The room was clean, very well layed out, and the bathroom was large. The lobby looked busy for breakfast, I did not get to try it. Internet service was good in the room.

Was this review helpful? Yes 1
Management response:

We are very happy that you enjoyed your stay at the Courtyard by Marriott Downtown indianapolis and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back. Delightfully Nikki Thomas Director of Sales and Marketing More 

Camp Hill, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 5, 2012

Each morning, I awoke to bug bites. On the last night of a four night stay, I woke up around 1am and had to get out of bed. I was covered in bites. I notified the front desk who advised I would have to wait for the manager who would arrive around 8am. The general manager never did contact me.... More 

Was this review helpful? Yes 2
Management response:

I hope you will accept our sincere apologies if you feel you were not treated with the utmost respect during your recent stay. Our staff goes through intense training to ensure our guests not only have a hospitable stay but they are also trained to treat matters regarding possible bed bugs very seriously. Any reported complaints warrant an immediate call... More 

Fort Lauderdale, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2012

Went for a Large Conference AIHce from Sunday 6/17/12 to Wednesday 6/20/12 1. Hotel was really close from the convention Center 2. Great view of the Museum of Indiana 3. Restaurant Staff extremely friendly 4. Room Clean. 5. Great Response from Reception when asking for info or suplies 6. Good Gym.

Was this review helpful? Yes 2
Management response:

I wanted to thank you for posting such the review on your recent stay with us at the Courtyard by Marriott Downtown Indianpolis. Everything mentioned in your post is a key to our success and I love to see those assets shine through. Our goal is to have every guest leave as satisfied with their stay as you did! Thank... More 

Lyndhurst, Ohio
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2012 via mobile

Stayed with my family for one night to go to a trade show. Parking was expensive, but very convient, making it a decent value. We were able to keep the car in the garage even after checkout which was really nice. Service at the hotel was great, and our special requests were met. Breakfast was great, except that I accidentally... More 

Was this review helpful? Yes 1
Management response:

I wanted to send a quick thank you for your recent stay and review of our Courtyard by Marriott Downtown Indianapolis! We really appreciate you taking the time to post about your visit to our hotel and Indianapolis. Our goal is to have every guest leave 100% satisfied and I was glad to read, on the whole, you were satisfied... More 

Indianapolis, Indiana
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 22, 2012

I stayed here for a week on business and felt right at home. The bed and pillows were comfortable. Everything was clean, and facilities were modern. The only bad thing was a long slow line at breakfast in the bistro. But the yogurt with strawberries and granola was delicious, and it was worth the wait to be able to sit... More 

Was this review helpful? Yes
Management response:

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Thank you Nikki Thomas Director of Sales and... More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 7, 2012

Beautiful room, great stay, everything super comfortable... luxurious even... bought the room for $50 through Priceline... parking fee overnight was $23. No other parking available.

Was this review helpful? Yes 4
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Thank you Nikki Thomas Director of Sales and... More 

Akron, Ohio
Contributor
17 reviews 17 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 8, 2012

My husband and I stayed here for one night and I loved it! The front desk staff was so nice and helpful. The room was very clean and the beds were very comfortable. The room was very modern with newer furnishings and fixtures. We had a perfect view of Victory field and Lucas Oil Stadium. We were able to walk... More 

Was this review helpful? Yes 3
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this review

I wanted to send a quick thank you for your recent stay and review of our Courtyard by Marriott Downtown Indianapolis! We really appreciate you taking the time to post about your visit to our hotel and Indianapolis. Our goal is to have every guest leave 100% satisfied and I was glad to read, on the whole, you were satisfied... More 

Toronto, Canada
Top Contributor
105 reviews 105 reviews
59 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 8, 2012

After several less-than-satisfactory hotel stays in the last while, it was such a breath of fresh air to stay here. Where to begin? The staff is fantastic... every single member is friendly, accommodating and helpful; be it the valet, the check-in, the food counter, etc. Kudos to them. The hotel itself is clean, pleasant-looking and functional. The internet was very... More 

Was this review helpful? Yes 2
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering out team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Best Regards Nikki Thomas Director of Sales and... More 

Bloomington
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 28, 2012

My husband and I did a weekend getaway in Indianapolis to see the Cirque du Soleil show and I found this hotel to be conveniently located downtown and decently priced compared to some other hotels in the area. It offers an indoor pool which we didn't utilize but there were always people down there--it's a bit small though. I loved... More 

Was this review helpful? Yes 1
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this review

I wanted to send a quick thank you for your recent stay and review of our Courtyard by Marriott Downtown Indianaplis. We really appreciate you taking the time to post about your visit to our hotel and Indianapolis. Our goal is to have every guest leave 100% satisfied and I was glad to read, on the whole, you were satisfied... More 

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