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Courtyard Indianapolis Downtown

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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601 West Washington Street, Indianapolis, IN 46204
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Courtyard Indianapolis Downtown
Best prices for: 1 room 1 guest
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Ranked #43 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Michael R
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191 reviews from our community

Traveler rating
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    71
    18
    5
    4
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32
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here the week of Christmas 2014 for a couple nights. The stay was pleasant. The room was clean. The staff was helpful. I'm guessing because it was Christmas week, the place was not busy. The hotel is interconnected with several other Marriott hotels. It was almost like we had the place to ourselves. Our breakfast was continental at... More 

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Dayton, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We came from 2 hours away or a quick spring break getaway. Requested a high room facing the museum -- absolutely spectacular. Have stayed there a year ago. Service was good then, but even better now. We were leaving just as Final Four was heating up, and everyone was still extremely cheerful and accommodating. I had a billing issue with... More 

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Joshua B, Asst. General Manager, Kari Fraine at Courtyard Indianapolis Downtown, responded to this review

M H, Thank you for choosing our location to enjoy your get away. Final Four was such an exciting time for our city! Nothing delights us more than to hear you had an amazing stay. As you know, the city of Indianapolis has so many great tourist attractions, many of which are within walking distance of the hotel so you... More 

Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2015

Not much other way to sum it up. The property is in a good location and is well connected to the JW, convention center, and mall. Rooms are big and my queen room included a couch. My room was very quiet, although a colleague I was traveling with had trouble sleeping with street noise. Customer service was above average for... More 

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Joshua B, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

I am delighted to hear we exceeded your expectations especially with staff service. This is how real experiences and relationships are created. Thank you for sharing your experience. Please come back and visit us soon! More 

Top Contributor
294 reviews 294 reviews
75 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed March 9, 2015

Great location...was on the 14th floor...lovely view. Great check in (very friendly and helpful Hispanic woman...forgot her name..sorry) Room a bit warm..windows did not open. otherwise great place to stay

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Joshua B, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

We strive to provide the best value for your dollar. We understand everyone is on a budget and you have many options here in Indianapolis. It is wonderful to hear you recieved such a great value! More 

Marathon, ON
Contributor
19 reviews 19 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 28, 2015

Attended a show at the convention centre. This hotel is attached to the convention center and is about a 10 minute walk to it through the sky walk. The room, the hotel and all areas around it are extremely clean and all staff were extremely polite and accommodating to us. Beds were the comfiest beds I've ever laid on in... More 

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Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 19, 2015

My wife and I came here on Valentine's Day on a whim. Apparently we weren't the only couple with this idea. It was pretty busy and the front parking area was jam packed. However, the parking attendant handled the situation well. I was able to pull over if my wife stayed in the car so I ran in and got... More 

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Joshua B, Assistant General Manager at Courtyard Indianapolis Downtown, responded to this review

Thank you for choosing to stay with us to celebrate your Valentine's Day together. This is a high demand holiday for the hotel industry so we greatly appreciate your patience at check in. I am delighted to hear you were so pleased with the room. I am also happy to share that we will be upgrading all of our pillows... More 

Portland, OR
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 17, 2015

Great location if you're going to conferences downtown. Company booked us here, I was very happy with it. Just a couple of quirks...I am Marriott card holder so I was excited to come here for the comfie beds, etc. The beds were kinda firm and this was accentuated by a cold and my lower back being out. Couldn't quite sink... More 

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San Antonio, TX
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed February 17, 2015

This is a very comfortable, convenient hotel if you are staying in downtown Indy for a convention. The weather was freezing while we were there, but it is very easy to attend everything at the convention center and surrounding restaurants without ever having to step outside, meaning you don't have to carry your winter coat with you everywhere (a huge... More 

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Joshua B, Assistant General Manager at Courtyard Indianapolis Downtown, responded to this review

It is great to be a part of the Marriott Complex where all of our guests can enjoy the convenience of the Skywalk. We are so glad you were able to utilize it during your stay. We look forward to having you back so you can explore even more! More 

Detroit
Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 13, 2015

I spent a 3 night stay with my daughter. The staff was VERY helpful with several questions I had. Check-in was quick, efficient, and friendly. The room was clean and modern. The fitness center was adequate but the pool is small. It would be impossible to do laps if families with kids were using it. These are shared with Springhill... More 

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Joshua B, Assistant General Manager at Courtyard Indianapolis Downtown, responded to this review

I am so proud to hear you found our property to be so clean and our staff so friendly. It is always our mission to be the cleanest and friendliest hotel possible. Thank you for a terrific review, we look forward to seeing you again soon! More 

Canada
Top Contributor
88 reviews 88 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 8, 2015

Rooms were spotless and the beds were comfortable. The hotel is not all tha tquiet with noise from the hallway and the next room ( discernible conversations) easily heard. The hotel has an emphasis on safety with peak holes on doors and key access ony for elevators. Staff is very friendly but on check in one was on autopilot repeating... More 

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Joshua B, General Manager at Courtyard Indianapolis Downtown, responded to this review

Thank you for taking the time to share your experience. We are always looking for ways to continuously improve our hotel and staff. This information will be passed along to the appropriate departments for further discussion. We look forward to seeing you again verys soon! More 

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