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Courtyard Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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1 room 1 adult
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240 Reviews from our TripAdvisor Community

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Joliet, Illinois
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

I stood in line at another Hotel that connects to the convention center and when they didnt have my reservation, I pulled up my email and we realized I was at the Wrong Hotel. (there are Too many Marriotts in one location: Downtown Marriott, JW Marriott, Courtyard Marriott) Finally after finding the lobby, via the hallway maze, my room was... More 

Helpful?
Thank ZfastGirl
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

ZfastGirl, Thank you for sharing your experience with us. We are so sorry you started your trip off at the wrong hotel. We know how precious your time can be when away from work or home. We understand the Skywalk system can be a bit overwhelming at first as it connects our visitors to almost anything. We understand the 8-10... More 

New Middletown, Ohio
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I cannot say enough wonderful things about this hotel stay. From check in to cleanliness I was so impressed. The desk clerk at check in could not have been any more helpful. Fantastic!! We were upgraded to a room on the 15th floor overlooking Indy. Beautiful view and the room was immaculate. I love that it's connected by Skywalk to... More 

Helpful?
Thank Pjharbert
Sweettroit, MI
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a Courtyard, but seems to be a pretty new Courtyard The JW, SpringHill Suites & Courtyard are interconnected, with a TGI Friday's in between. The location was good for me, on the western edge of downtown, right by the NCAA HQ. What I liked about the hotel was that it is quiet - the heater cycles without a lot... More 

Helpful?
Thank SweettroitSteve
Kalamazoo, Michigan
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were great! Very clean! Nice staff! Great workout room. Kinda a long walk to the convention center. My dad is older so he wasn't impressed. But if u don't mind the walk it's a great place to stay very easy in and out and Fridays is right there to eat!

Helpful?
Thank Jennifer3124
Sydney, Australia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 16, 2015

Very nice hotel with very helpful staff. The guy taking orders at the restaurant at breakfast was fantastic - so happy and cheerful that he just made me smile. I wish I had gotten his name to commend him to the management. His attitude was fantastic and made a difference to my day. The hotel is attached to several other... More 

Helpful?
1 Thank Scuba_chick272
Saint Louis, Missouri
Level Contributor
136 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed November 30, 2015

Stayed at the downtown Courtyard. I stay at Courtyard's often because of the consistent quality and service. This one is in a high rise with other Marriott properties. it is right downtown close ot the stadium, restaurants and museums. The hotel seemed very new. It was impeccably clean and very comfortable. The parking is convenient in the building and is... More 

Helpful?
2 Thank Wolfgang37
Columbia City, IN
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 3, 2015

This review is really late, but better late than never. The rooms were excellent. Loved the shower. The staff were extremely helpful and friendly. EXCELLENT location for the starting line of the Indy Mini and for sightseeing around Indy Downtown. I will stay here as often as I can.

Helpful?
Thank Hathaway0715
Level Contributor
210 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed November 1, 2015

The room was clean and the bed very comfortable. A large desk area and a fridge which were useful. Free wifi. High floor with a view added to my stay. Friendly staff at reception and in the Bistro in the mornings. Coffee machine but no teabags. No recycling facilities for newspapers, cans, cups etc. The swimming pool is very, very... More 

Helpful?
Thank Poole11
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 1, 2015 via mobile

Totally don't get why this hotel has such a high rating on TripAdvisor. Objectively, it was closer to poor than "terrible" but the quality at that price point puts it over the edge. Carpet and "couch" were dirty and worn, room was in mediocre shape overall, bed wasn't nearly as nice as in other hotels, price was very high for... More 

Helpful?
Thank Steve F
Joshua B, Kari Fraine, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

Mr. Fabiani, Thank you for sharing your stay with us. We appreciate your honest feedback and are disappointed to hear there was not one thing you enjoyed about your stay in our wonderful City. We understand that all guests have a budget to work within, I was happy to see we were able to get you the group rate for... More 

Wooster, Ohio
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 31, 2015

spent 4 nights while attending conference in the convention center. right downtown, connected to springhill suites and jw marriott, with walk way to convention center. arrived before check in , unable to 'beat the rush'; valet parking worked well; held bags; unfortunately some of elevators not working, but springhill's elevators were just 'around corner'. breakfast in lobby was fast, convenient,... More 

Helpful?
Thank jim w
Joshua B, Kari Fraine, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

Jim W., I am delighted to hear you found our property to offer such a great value. I understand how having one of the five elevators down could be a hindrance to your productivity. We greatly appreciate your patience as we worked to get this corrected. We look forward to your next stay being worthy of 5 rating. We can't... More 

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