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All 183 Indianapolis hotels

Courtyard Indianapolis Downtown

3.0 of 5 Hotel   |   601 West Washington Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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83%
Ranked #50 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Bill G Cincinnati, Ohio
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161 reviews from our community

Traveler rating
    79
    56
    17
    5
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Typical Courtyard with nice rooms and good service . I will stay here when JW is full . Great location for Lucas Oil and convention center . Always go to St Elmo when staying in Indy .Parking is very reasonable for a downtown hotel . Grab your Starbucks and go in the morning . Nice views of downtown .

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West Lafayette, Indiana
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our trip did not start off as well as it could have. We prefer to pay cash for our security deposit if possible. My husband called the hotel 2 days prior and spoke to the front desk to inquire what that rate would be. He was told $20. It seemed low but ok. When we arrived and checked in, we... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

I am so sorry for any confusion you experienced during check in. I am glad to hear you loved the sheets and the pool helped change up your normal workout routine. We hope to see you again on your next visit. More

1 review
3 of 5 stars Reviewed 3 weeks ago

I stay here on Monday August 25, 2014 and checked out the 26th. We got charged for parking in the parking garage and we was never told there was a charge when we checked in the front desk lady the morning of the 26th was very rude to us when we asked why we got charged $23 for parking. The... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

I am so sorry for any confusion about parking when you arrived. We pride ourselves on our guest service, and I’m sorry we didn’t meet your expectations. I will share your experience with our front desk staff to ensure we may address the issue for all future guest. More

Flossmoor, Illinois
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Was there for 1 day only for a business meting elsewhere in town. The hotel is quiet, well run, comfortable, with a fitness center, in perfect downtown location. Breakfast is middle of the run, bar service lacking somewhat in liquor, wine selection. Prices of water, coffee, etc. a bit on the expensive side. Employees are very courteous and helpful, rooms... More

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Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

Stayed there 2 nights, room 810. Nice place. Great location. You can walk downtown, go for a run along the river, museums are right there, catch a minor league ballgame. Friendly staff, room was spacious and clean. Underground parking is convenient except for when a baseball game is starting. Then it might take you a while to get in or... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2014

If there was only one person who was rude, I can understand. But when it is more than one, its a problem. If you want the Marriott customer service that you have become accustomed to, don't stay here. Want a Starbucks outside of the few hours the Bistro is open? A big sign says to go ask the Front Desk... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

First and foremost I am so sorry for any inconvenience you experienced during your stay with us. We pride ourselves on customer service, but we have clearly missed the mark during your visit. I am going to share your experience with our team to ensure the guest needs are the first priority. Thank you again for your feedback. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2014

This would be hilarious if the room did not cost $180 a night. I arrived and threw open the curtains to see what I could see, viola! a wall and ductwork. Indianapolis is an amazing city and the room is clean and comfy, but that's it, nothing special. You could get the same thing someplace else for a much, much... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

I am glad to hear the room was clean and comfy for you, but I am sorry that the view was not what you were expecting. We appreciate your feedback and hope you will reconsider in the future. More

San Diego, California
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 24, 2014

Located downtown in the same complex as the Fairfield and it shares an underground parking lot with the Fairfield and the JW. They have room service and use TGI Friday's since it's located downstairs in the complex. The rooms are newly renovated, pretty clean and quiet. No complaints here.

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Denver, Colorado
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2014

I had a great experience at the Courtyard! I stayed for 4 nights and a late check out. I was on the 15th floor and enjoyed 2 Indianapolis Indians games, from the comfort of my room, as well as 2 concerts! The room view was amazing! I could see Lucas Oil stadium, Victory Field, and the White River State Park... More

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Puyallup, Washington
Top Contributor
106 reviews 106 reviews
44 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 12, 2014

Great location with numerous things to do in walking distance. Lots of restaurants, museums, sports stadiums, concert venue, zoo and park. Room was to Marriott standards, very well appointed and clean. Room has thermostad control for heating and cooling. Breakfast is the Bistro variety but the service was very good and the quick start was excellent. Reasonable price for quality... More

Was this review helpful? Yes 3
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Additional Information about Courtyard Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Number of rooms: 297
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Also Known As:
Courtyard Indianapolis Downtown Hotel Indianapolis

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