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All 182 Indianapolis hotels

Courtyard Indianapolis Downtown

3.0 of 5 Hotel   |   601 West Washington Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Courtyard Indianapolis Downtown
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86%
Ranked #32 of 182 hotels in Indianapolis
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
LaddM Columbus, Ohio
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138 people have reviewed this hotel

Traveler rating
    73
    47
    12
    4
    2
See reviews for
22
21
11
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Charlotte, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

My room had a terrible odor. When I pulled back the sheets the mattress was collapsed and grossly soiled. Housecleaning shouldn't have allowed this, ever. The front desk relocated me to a handicap room, which wasn't as bad, but near the elevators and still unclean (garbage on the floor and a strange odor). The workout room is small and overcrowded.... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We are dong training with our housekeeping to address the... More

Columbus, Ohio
Top Contributor
64 reviews 64 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I reviewed this hotel when I stayed here for a football game a couple months ago. This trip was for a work convertion held right next door at the Convertion Center. Had another great experience. It is such a convience to have everything so close and all conected by the sky-walk. I will continue to stay here when I visit... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

We are happy to hear you enjoyed our second trip and the sky walk helped you get easy access to the downtown area. We look forward to your next visit. Thank you for the review. More

Minnesota
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The elevators are slow to respond. Fitness room is too small and on a high traffic hallway. It is shared with the connected Springhill. Always overcrowded in the morning. Room was nice, but carpet was dirty. Bed was clean and comfortable. Lack of personal amenities like lotion and mouthwash. Just bar soap, shampoo and conditioner.

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

Thank you for taking the time to fill out a survey. We are sorry to hear the elevators were slow and the fitness center was crowded. We appreciate all your feedback and hope you will reconsider our hotel for any future stay in the Indianapolis market. More

Provo, Utah
Top Contributor
60 reviews 60 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I tayed here to attend a convention. While it was a long walk to the convention center, signage was pretty good. There is no real restaurant at the Courtyard, just a quick service counter with limited hours. Staff were friendly and helpful, the lobby was nicely decorated. It was very nice to be able to checkin and print boarding passes... More

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Fort Wayne, IN
Top Contributor
54 reviews 54 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 11, 2014

The Courtyard is in a complex with the full array of Marriott properties from the JW Marriott on down to a Fairfield Inn. Rooms are compact but efficiently designed, attractive and contemporary. Location is on the west edge of downtown, not quite as conveniently located as other hotels right in downtown itself. Parking is beneath the complex, with convenient self-parking... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

We are glad you enjoyed the entire Marriott complex. Thank you for your review. More

Asheville, North Carolina
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2014

Rooms are fresh and typical of the newer Courtyard hotels. Arrival at the hotel, especially if you are parking a car is a little confusing because there is a block of 4 Marriott-family hotels which share the same parking garage (and some other amenities). Location is ideal for the west side of downtown. Easy walk across a park to IUPUI,... More

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CYSHSIndy, Manager at Courtyard Indianapolis Downtown, responded to this review

Thank you for the review. We are glad you enjoyed your stay and our location made it easy for you to enjoy down town and the IUPUI campus. We can’t wait to see you on your next visit to Indy. More

Lafayette, Indiana, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 22, 2013

I got food poisoning at one of the Marriott hotels (all meals during the conference were within the very nice block of hotels) and had to extend my stay an extra day because I could not leave my room, at all. The front desk was very helpful in adding the day, offering to send up Sprite and arranging for a... More

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Marr601, Manager at Courtyard Indianapolis Downtown, responded to this review

I am sorry to hear that you became ill during your visit and the housekeeping staff disrupted your recovery. We will share your feedback with the housekeeping staff to ensure this does not happen in the future. There are several parking options around the hotel for those that feel the attached parking garage will not fit their needs. While you... More

Niles, MI
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 19, 2013

This hotel was a great location downtown. Friendly staff from start to finish. This hotel is attached to the JW Marriott and Springhill Suites. Room was recently renovated. Very roomy! Valet service was easy and quick. Starbucks located in lobby area ... Always a plus.

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Marr601, Manager at Courtyard Indianapolis Downtown, responded to this review

Thank you for your review. We are glad you enjoyed the friendly staff and new design of the Courtyard. We hope to see you on your next visit to Indy. More

Columbus, Ohio
Top Contributor
64 reviews 64 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 18, 2013

I travelled last weekend to Indy from Columbus to see a Colts game with a friend of mine. The staff could not have been nicer. The rooms were not huge, but have recently been remodelled and certainly served their purpose. The weather was very cold and lots of snow. One of the best things about this hotel is that there... More

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Marr601, Manager at Courtyard Indianapolis Downtown, responded to this review

We are glad you enjoyed your stay during visit to Indy for the Colts game. Walking the skywalk to get to the stadium is a great option, especially when the weather is bad. There are several parking options around the hotel for those that feel the attached parking garage or the valet will not fit their needs. Thank you for... More

West Palm Beach, Florida
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 17, 2013

What can I say, its a Courtyard . . . got stuck here as the Marriott & JW were sold out for a show I was attending. Basic rooms, SLOW elevators . . . Only plus was the staff was very nice. I'm sure there are better choices in Indianapolis!

Was this review helpful? Yes
Marr601, Manager at Courtyard Indianapolis Downtown, responded to this review

We are glad to hear you felt the staff was friendly. I am sorry to hear the other Hotel options were not available for you. Thank you for your feedback. More

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Additional Information about Courtyard Indianapolis Downtown

Also Known As:
Courtyard Indianapolis Downtown Hotel
Courtyard Indianapolis Downtown Hotel Indianapolis
Address: 601 West Washington Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Indianapolis
#41 Family Hotel in Indianapolis
#41 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Official Description (provided by the hotel):
The Courtyard Indianapolis Downtown is adjacent to the Convention Center. Centrally located in the heart of this walkable city, this hotel is close to Circle Center Mall, next to White River State Park, the Indianapolis Zoo, and Eiteljorg Museum. Also nearby are the State Capitol, Lucas Oil Stadium, and Conseco Fieldhouse. This hotel boasts oversized guest rooms and suites outfitted with luxury bedding and plush mattresses, an indoor pool, and fitness room. ... more   less 
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