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Courtyard Indianapolis Downtown

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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601 West Washington Street, Indianapolis, IN 46204
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Courtyard Indianapolis Downtown
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Ranked #44 of 184 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Marsha A Shepherdsville, Kentucky, United States
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195 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shepherdsville, Kentucky, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family stayed at the Courtyard Indianapolis Downtown for the US Finals Cheer Competition in April 2015. We were so pleased with this hotel. I can not say enough good things about this Courtyard. The staff was so nice and professional. I want to particularly thank the valets for being so helpful in suggesting places to eat and giving us... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located between downtown and the river straight across from the Indiana state Museum. Clean and updated. Easy self parking or valet if you want it. You can walk to the field house or the Lucas oil stadium and all of the places in between. Small fridge in the room. Nice amenities because there is a Fairfield and the JW compound.... More 

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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 20, 2015

I enjoyed a one night stay here while visiting Indy for the zoo and children's museum. The hotel was conveniently located downtown and had easy access to where we wanted to visit. The parking garage was easy to get to and the check in was lightning quick, easy as pie. The room itself was very clean, and decently sized. The... More 

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Joshua B, Kari Fraine, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

Brandon J., Thank you for choosing us for your weekend get away. I am so glad to hear you got to enjoy 2 of our many wonderful attractions. I do appologize for the pool fun being delayed. I can understand being a little disappointed. It's wonderful to hear you found a comfy spot in the lobby to enjoy a coffee... More 

Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 17, 2015

We stayed here the week of Christmas 2014 for a couple nights. The stay was pleasant. The room was clean. The staff was helpful. I'm guessing because it was Christmas week, the place was not busy. The hotel is interconnected with several other Marriott hotels. It was almost like we had the place to ourselves. Our breakfast was continental at... More 

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Joshua B, Asst. General Manager, Kari Fraine at Courtyard Indianapolis Downtown, responded to this review

Michael R., Thank you for choosing to share the holiday season with us. We know you have many lodging options in Indianapolis so we appreciate you choosing us for your home away from home. Especially for such a meaningful holiday. We would love to have you back for your next holiday get away and any day in between! More 

Dayton, Ohio
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 10, 2015

We came from 2 hours away or a quick spring break getaway. Requested a high room facing the museum -- absolutely spectacular. Have stayed there a year ago. Service was good then, but even better now. We were leaving just as Final Four was heating up, and everyone was still extremely cheerful and accommodating. I had a billing issue with... More 

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Joshua B, Asst. General Manager, Kari Fraine at Courtyard Indianapolis Downtown, responded to this review

M H, Thank you for choosing our location to enjoy your get away. Final Four was such an exciting time for our city! Nothing delights us more than to hear you had an amazing stay. As you know, the city of Indianapolis has so many great tourist attractions, many of which are within walking distance of the hotel so you... More 

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 11, 2015

Not much other way to sum it up. The property is in a good location and is well connected to the JW, convention center, and mall. Rooms are big and my queen room included a couch. My room was very quiet, although a colleague I was traveling with had trouble sleeping with street noise. Customer service was above average for... More 

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Joshua B, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

I am delighted to hear we exceeded your expectations especially with staff service. This is how real experiences and relationships are created. Thank you for sharing your experience. Please come back and visit us soon! More 

Top Contributor
297 reviews 297 reviews
75 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed March 9, 2015

Great location...was on the 14th floor...lovely view. Great check in (very friendly and helpful Hispanic woman...forgot her name..sorry) Room a bit warm..windows did not open. otherwise great place to stay

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Joshua B, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

We strive to provide the best value for your dollar. We understand everyone is on a budget and you have many options here in Indianapolis. It is wonderful to hear you recieved such a great value! More 

Marathon, ON
Contributor
20 reviews 20 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 28, 2015

Attended a show at the convention centre. This hotel is attached to the convention center and is about a 10 minute walk to it through the sky walk. The room, the hotel and all areas around it are extremely clean and all staff were extremely polite and accommodating to us. Beds were the comfiest beds I've ever laid on in... More 

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Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 19, 2015

My wife and I came here on Valentine's Day on a whim. Apparently we weren't the only couple with this idea. It was pretty busy and the front parking area was jam packed. However, the parking attendant handled the situation well. I was able to pull over if my wife stayed in the car so I ran in and got... More 

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Joshua B, Assistant General Manager at Courtyard Indianapolis Downtown, responded to this review

Thank you for choosing to stay with us to celebrate your Valentine's Day together. This is a high demand holiday for the hotel industry so we greatly appreciate your patience at check in. I am delighted to hear you were so pleased with the room. I am also happy to share that we will be upgrading all of our pillows... More 

Portland, OR
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 17, 2015

Great location if you're going to conferences downtown. Company booked us here, I was very happy with it. Just a couple of quirks...I am Marriott card holder so I was excited to come here for the comfie beds, etc. The beds were kinda firm and this was accentuated by a cold and my lower back being out. Couldn't quite sink... More 

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Joshua B, Kari Fraine, Asst. General Manager at Courtyard Indianapolis Downtown, responded to this review

Redshoegirl, We appreciate the honest assesment of your night's rest. We have since replaced all of the pillows throughout the hotel so I am sure this will help. We do hope you have gotten over that cold as well. Also, we have assessed the delivery schedules with some of our vendors and made the necessary adjustments so no other guests... More 

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