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Wyndham Indianapolis West

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2544 Executive Drive, Indianapolis, IN 46241
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Wyndham Indianapolis West
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950 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Chicago, Indiana, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The beds were bigger than the base they set on. The metal that was holding up the matress stuck out snd posed the possibility of injury to one's leg

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Valda L, Thank you for sharing your comments from your recent stay for the conference you attended last week. We have noted several rooms that require adjustment in the metal frames and have them on priority to complete. We hope you enjoyed your stay and conference, and look forward to your return with your group for the next event.... More 

Rantoul, Illinois
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a nice property. Clean, relatively quiet but our room near the elevator was noisier than I would have liked at times. The outdoor pool was warm and private, but it really needs a more accessible ladder or stairs into it. It is very hard for some older people to lift their legs high enough to get out of... More 

Review collected in partnership with Wyndham Hotel and Resorts

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AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on your recent stay. We are happy to hear that you found your room clean and pleasant. We have noted your comments on the items that you noted on the pool and the flagpole area. We are sorry for any inconvenience the pool steps may have caused... More 

Branson, Missouri
1 review
4 of 5 stars Reviewed 4 days ago NEW

This Wyndham facility is for business travelers, who have a lot of money to spend/waste. Making money was the bottom line at this hotel, not hospitality. Even breakfast was not offered, like other hotels in the area, except at a high price. We will not stay here again.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Valued Guest, Thank you for taking the time to post your feedback on your recent stay. We are sorry to learn of your disappointment and impression of the hotel. Our full service brand type, like other area full service brands, is a preference for some guests based on the full service food and beverage options with a lounge, dining... More 

Houston, Texas
1 review
3 of 5 stars Reviewed 6 days ago NEW

I stayed for one night for a business trip and chose this hotel as its within walking distance to the office I was visiting. I didn't have much interaction with the staff other than at check in/out and they were courteous, helpful and efficient. The room was clean and tidy and what I expected, the only real downside was that... More 

Review collected in partnership with Wyndham Hotel and Resorts

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AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear "stevenb", Thank you for sharing your comments about your recent stay at the Wyndham Indianapolis West. We are happy to hear that the staff was courteous and efficient and your room was clean and comfortable. Please accept my apologies for the smoke smell in your room. We are trying to better enforce penalties to guests who opt to smoke... More 

Lock Haven, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel was lovely, and the room and bed comfortable and clean. It would have been nice to have a small refrigerator in the room. The staff was very courteous. The pool was outside and clean.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Bryon, Thank you for sharing your comments on your recent stay at the Wyndham Indianapolis West. We are happy to hear that room was clean and bed was comfortable. We pride ourselves on providing friendly and efficient service and are always happy when it is noted in feedback from our valued guests. We hope to see you in the... More 

Omaha
1 review
3 of 5 stars Reviewed 1 week ago

Front desk staff seemed annoyed by walk ins. Needs a hot tub. Needs updating. No plugs for cell phones on lamps. Ancient clock/radio. Hotel entrance doors didn't seem secure at night. Room door had a hard time reading key card. Just needs updating. It was busy. Put some money back into the hotel. Was not to the standards of Wyndham.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Margo J, Thank you for taking the time to post your comments. After completing a renovation on our lobby, meeting space and WiFi system, we are in the planning stages for a guest room update. In the interim, the staff works diligently to provide clean accommodations at a fair price. We do apologize for not meeting your expectations but... More 

Kansas City, Missouri
1 review
4 of 5 stars Reviewed 1 week ago

Clean accommodations and friendly staff. WiFi was actually available and above par in speed and reliability. My only issue was with my room key blanking out for no apparent reason (kept in my wallet). I'd stay here again definitely!

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear kerryst2015, Thank you for taking the time to post your feedback on your recent stay. We are happy to hear that your accommodations were clean and comfortable and the staff was friendly. We recently completed an upgrade of the meeting space and lobby area, followed by an extraordinary Wi-fi upgrade to accommodate the increasing needs of many of our... More 

Gulf Breeze, Florida
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay at this hotel often but it is beginning to need a face lift. My door in my room did not work properly this visit and when I called maintenance they told me how to "get around" the issue rather than fixing the door. Just little things like that, knobs falling off of the showers etc... Starting to show... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear "bbwisblessed", Thank you for your patronage and for sharing your feedback on the hotel. Your feedback will be helpful in making some improvements in our procedures. After completing our space and Wifi upgrade, we are in the planning stages of the guest room upgrade that will follow. In the interim, we have recently begun a new Preventative Maintenance Program... More 

Akron, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

I was very disappointed to learn at check in that I had to pay extra for a refrigerator. This should have been told to me when I made reservations. Rooms in the back are very isolated ant cannot be accessed from the back.The staff was excellent. They did all they could to make I got what I needed. You could... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Valued Guest, Thank you for posting comments on your recent stay. We appreciate feedback that allows us to improve, as well the compliments on our staff. We have reviewed with the staff to notify guests that request a refrigerator of the $10 per stay cost when making the reservation based on your feedback. The rooms in the rear of... More 

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