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Wyndham Indianapolis West

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2544 Executive Drive, Indianapolis, IN 46241
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1 room 1 adult
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Wyndham Indianapolis West
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1,063 Reviews from our TripAdvisor Community

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Athens, Ohio
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel friendly staff. Super bartender. Food was good in restaurant Rooms were a bit small but clean.

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank SandraRakes
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Sandra, Thank you for your review and feedback on your recent stay. We are happy to hear that the hotel was nice and the staff was friendly. We are particularly proud of our bar service and food. We are glad you enjoyed them. Our rooms vary in size and hope to host you in a larger option on your... More 

Princeton, Indiana
1 review
3 of 5 stars Reviewed 2 weeks ago

Elevators were out of order first night of our stay. Didn't appreciate tje extra $70 in undisclosed charges to my bill that takes 5-7 business days to refund

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank K4881OEjustinc
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Guest, We are very sorry to hear that there was an elevator issue on the first night of your stay. We apologize for any inconvenience and are hopeful that you were not made to wait too long for the one of the 4 working elevators. We have rectified this issue with our partner quickly. We apologize for any miscommunication... More 

Lima, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

The room was a good value for the price, but was very old and run down. Cleanliness needs a big improvement. Was not impressed at all....sometimes you get what you pay for....

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank brianbV8225BZ
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Guest, We are disappointed to hear about your dissatisfaction with the hotel. Though we typically do not receive feedback on cleanliness issues, we will review your comments with our housekeeping team to address any issues immediately. We have recently begun a property upgrade with the first of our new rooms being introduced earlier this week. We will continue our... More 

Travelers are raving about these Indianapolis hotels

Bunker Hill, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Very disappointed. I have a severe allergy to feathers, so I call every hotel I stay at to have a room de-feathered for me. I was assured it would be taken care of, Unfortunately, they did nothing. A/C helps to reduce asthma problems but I could not get the room cool. They offered to put me in another room but... More 

Helpful?
Thank Laurel M
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Laurel, On behalf of the staff and management, please accept my apologies for the experience you described. We have frequent requests for feather-free rooms and are very sorry to hear that we did not meet the needs of your request. I am eager to speak with you to determine the source of our error to ensure we rectify this... More 

Tipton, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

I want to recognize Adam at the front desk. From the moment I called to verify my reservation AND confirm room type AND add an extra night...until the moment we picked up our receipt ... Adam was professional, friendly, courteous and ALWAYS remembered who we were. He is quite the asset to your organization!

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank 259hollys
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Valued Guest, Thank you for the wonderful feedback on our Guest Service Manager, Adam. Our staff is thrilled to be recognized for delivering our service expectations. We are happy to reward Adam for being recognized for his service throughout your experience. We look forward to being your host again. Sincerely, Angela Kearney More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I did not have high expectations going into my stay given how incredibly reasonable my two night stay was however, I was pleasantly surprised at the value of this hotel! The airport shuttle drivers were prompt and friendly. It was also great that the shuttle ran 24hrs as I had an early flight when I left and caught a 4am... More 

Helpful?
1 Thank Emily K
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Emily K, Thank you for your detailed review and 5 star rating. We are thrilled to receive your wonderful feedback. We are happy to exceed your expectations and that your room was clean, comfortable and the service was prompt and friendly. We realize that a quiet hotel near the airport with various amenities to accommodate our varying guests is... More 

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