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Fairfield Inn & Suites Indianapolis Downtown

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501 West Washington Street, Indianapolis, IN 46204
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1 room 1 guest
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Fairfield Inn & Suites Indianapolis Downtown
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205 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Indianapolis Downtown
See the most recent reviews
Cary, North Carolina
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 10, 2015

Across the street from the Indian museum and river walk. Easy walk into downtown. Jessica at front desk is GREAT. Unfortunately while there we had to call 911 as my dad got very ill. Jessica helped us thru all that and with lots of other questions about the area as well. The downside is that we had to extend our... More 

Was this review helpful? Yes
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for sharing feedback regarding your stay with us. I am sorry to hear that one of your group members fell ill during your trip. Of course, we care about our guests and we try to help them out with their unexpected issues. However, we are limited to what we can do. If we don't have the room program... More 

Puyallup, Washington
Level Contributor
177 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 8, 2015

Stayed for a NCAA meeting. Just a short walk to the NCAA and also easy walk to the JW Marriott through the parking garage. Room has been updated with walk-in shower and updated colors. Friendly staff and upgrade breakfast. Good spot to see the sights with museums right across the street.

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. I'm glad that our location made your trip to Indianapolis easy and convienent. We hope to see you again at the next NCAA meeting. More 

Scottsdale, Arizona
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 6, 2015

I stayed here with my friend during the last weekend in June for a convention at the Indiana Convention Center. The location of this hotel is excellent, it's right across the street from Victory Field where the Indianapolis Indians plays, few streets over from the White River State Park, and few miles away from the Lucas Oil Stadium. The check-in... More 

Was this review helpful? Yes
Justine M, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us such a detailed response. We alsways like to know we are doing right and what we can improve on. We are so glad that you enjoyed your visit and it was a pleasure for us to host your group. We hope to see you again next year. More 

Atlanta, Georgia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 2, 2015 via mobile

I had the most WONDERFUL stay at this hotel! Jazmine & Jessica, two of the hotel attendants, were the absolute best! The room was amazing and clean. There was a dog made out of towels & wash cloths that greeted us on the bed in my room! I thought that was very creative and made me feel immediately welcomed. The... More 

Was this review helpful? Yes 1
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Ashli, Thank you for all of your warm feedback. I will be sure to pass on your kind words to the staff. We are so pleased that we were able to provide you clean and friendly service that made your stay great. We can't wait to host you again next time More 

Highland, Illinois
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 31, 2015

Very nice clean place. Able to sleep without hearing noise. Room was plenty dark. Elevators to your floor required using your keycard which was actually good as it was a good security feature. Check-in was fast as was check-out. I would have given this place a 5 rating except for the parking charges. It said $25 pe rday but when... More 

Was this review helpful? Yes 1
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking time to give us your feedback. We are very glad that overall you had a pleasent experience. We are sorry for the inconvienence that you had with parking. We hope to have a second chance to make your entire stay wonderful in the future. More 

West Haven
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 26, 2015

The Fairfield seems to be new construction attached to the Marriott. Both the Marriott, Fairfield and another associated hotel share the underground parking ramp. As you drive into the ramp, you look for the entrance to your particular hotel. Although you pay for parking, it is plentiful and convenient. Check-in was very friendly, the room was nice, the breakfast was... More 

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Charles, Thank you for taking the time to provide such detailed feedback. We really appreciate your business and opinion. I'm so glad that we were able to provide clean and friendly service that exceeded your expectations. We try very hard to return all items left at the hotel. We look forward to seeing you again soon. More 

Carmel, IN
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 19, 2015

Daughter & her son & I stayed here for convenience to Natatorium. She could drive him there early for warmup, and was also a coach for a younger age group. Then I could take my time getting ready and took taxi to the meet, then came back to hotel with them. One free parking spot allowed with a room, but... More 

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, I'm glad that our facilities provided a convenient place for your family to stay during the swim meet. It sounds like the extended king suite was able to meet all your families needs. We hope to see you again next year. More 

Columbus, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 14, 2015

I stayed here when I was traveling for a conference. The check-in process was so quick and easy, and Jessica, at the front desk, was just awesome! The cleaning staff even left a little note in my room each day, "Have a great day"...with a few towels made to look like an elephant. The WiFi was super fast and the... More 

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, I'm so glad that we were able to exceed your initial expectations of our property. We strive everyday to go above and beyond, giving our guests a little something special. I will be sure to praise Jessica in our next huddle. We look forward to having you back in the future. More 

Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2015 via mobile

We stayed at this hotel when we attended the Kenny Chesney concert recently. The location was perfect. There is a TGIF attached to the hotel, which is very convenient. There is a nice complimentary breakfast also available. Lucas Oil stadium is an easy walk from the hotel. There are several area attractions also near-by. Overall a perfect location.

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. We are so glad that our facilities made your trip convienent and that you enjoyed your weekend in Indianapolis. We look forward to hosting you again in the future. More 

Indianapolis, Indiana
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 10, 2015 via mobile

Hotel itself was nice. Check-in was a breeze. We paid $29 for valet parking & they lost our car. They mixed up the tickets & brought us someone else's vehicle. Took 30 minutes to figure out the mess. They even had my husband looking through the keys to figure out which ones was ours.

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Bre, Thank you for taking the time to give us your feedback. While we are happy that the hotel and check-in were accommodating for you, we apologize that you and your husband had a problem with valet. I will be sure to pass on your response to them for training purposes. We hope to see you again in the future... More 

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