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Fairfield Inn & Suites Indianapolis Downtown

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501 West Washington Street, Indianapolis, IN 46204
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites Indianapolis Downtown
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192 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Indianapolis Downtown
See the most recent reviews
Sandy, Utah
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 17, 2015

I typically wait until my trip ends before I write a review. Not today! I've only been on property for a few hours, and already I am blown away. The front desk agent (Jessica) was spot on in what you expect from Marriott. She welcomed me, gave me some great dining advice, offered an upgraded room (as they are in... More 

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking time to give us your feedback, especially during your stay! I absolutly plan on praising Jessica and showing the team your nice comments. We aim to make our guests feel welcome from start to finish. We hope you enjoyed the breakfast and look forward to serving you again in the future. More 

Arlington, Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed March 10, 2015

For the money, it's a more than decent place to stay. Has a TGIF which can be handy if you don't want to walk for dinner. The Internet is freaking fast.... I think it's the best. Westin has about 20mbs, but Fairfield is twice as much. Yeah, literally, 40mbps internet. JW has about 12mbps max. Has free breakfast which is... More 

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for your feedback. Your opinion and business really matter to us. We just recently upgraded our internet, it is great to hear that it made your stay more enjoyable. We always try to deliver a clean room and friendly service at an affordable price. We look forward to providing you with another nice stay in the... More 

Cleveland, Ohio
Level Contributor
513 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed February 24, 2015

great location, very solid hotel, very good staff. easy walking distance to downtown. virtually across the street from white river state park & ncaa headquarters. friendly staff - find them to be very accomodating. rooms are clean and nicely appointed. bed is very comfortable. decent workout room. recommend

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. I'm glad to hear that our facilities made your stay pleasent and convienent. We always strive to be clean and friendly, it's good to know we hit the mark with you stay. We look forward to seeing you again in the future. More 

Norwood, Massachusetts
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 18, 2015

If you're looking for a lovely hotel, perfectly located downtown (right across from the Indiana State Museum and beside the White River State Park) then Fairfield's the best bet! It is very affordable, too. I was expecting a budget hotel-look to it, but it was way better! Absolutely loved staying there and the staff was very friendly and personable. The... More 

Was this review helpful? Yes 1
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Connor, Thank you for taking the time to give us your feedback. Your opinion and business are very important to us. We are so happy that overall you enjoyed your stay and that the facilities went above your initial expectations. We have notified our engineering department about the fluctuating shower tempatures and hope to have this problem fixed quickly. We... More 

Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 17, 2015

Our family of 5 stayed in this hotel during a recent gymnastics meet for our children that was held at the convention center. We were overall very pleased with the hotel, but there are a few improvements that can be made. We love staying in a hotel with a suites option. Although the room was smaller than any Embassy Suites... More 

Was this review helpful? Yes
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us! It is feedback like yours that helps us to continue improving upon each guest's stay. We look forward to hosting your stay next time! More 

Level Contributor
153 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed February 15, 2015

My wife and I stayed here on a Friday night. The room was clean and the hotel is relatively new but the amenities are lacking a little. I've stayed several times at the Marriott Courtyard next door and its a bit more upscale and I think the rooms are a little larger. Once again, nothing bad but I'd prefer to... More 

Was this review helpful? Yes
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to share feedback regarding your recent stay with us. As a select service hotel Fairfield Inn does tend to be smaller than the Courtyard hotels. I am glad that your room was clean and you enjoyed your stay with us. We hope to have you again in the future! More 

Illinois
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 27, 2015

I got my room on Priceline for only 50$...Room had a king bed and room for nothing else, which was fine because I was staying alone. Linens and bed were comfortable. Bathroom was immaculate. It was perfect for a place to sleep after a night on indy. Close enough to walk anywhere downtown, but after walking to Mass Avenue we... More 

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Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking time to respond and give us your feedback. We appreciate your opinion and business. I'm glad that you enjoyed your stay as well as your time in Downtown Indy. We understand your feelings about the toilet paper and are actually in the process of switching out to a more durable 2 ply roll. We... More 

Bremen, Indiana
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 6, 2015

we booked a room for 2 nights through Priceline. It started on Christmas Day, when we arrived to check in, we were informed that they had upgraded our room.......when we walked into the room, we were ecstatic!!!!! It was a suite! We only paid $50 a night! The staff are AMAZING! They serve breakfast which was good as well!!! There... More 

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, We are estatic that you enjoyed your stay so much and the upgrade. Thank you for spending your holiday with us. The four pack of hotels is the only one like it in the country. I'm glad that you were able to experience all that it has to offer. We appreciate your feedback and look forward to seeing... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 4, 2015

Most of the staff were very pleasant. The rooms were nicely sized and very clean. The two negatives were that there was a $21 fee to park overnight and my TV wouldn't work properly. I asked for assistance from the front desk and his response was "That isn't my area". Other than those two things, it's a nice place to... More 

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. We appreciate your business and opinion. With parking, we try and stay competitive with the surronding downtown hotels. I do apologize about your encounter with the front desk agent. We set our service standards high and that is not how we train the staff to handle guest... More 

Gill, Massachusetts
Level Contributor
145 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed December 29, 2014

What a great hotel. The staff was friendly and helpful. The TGIF attached to the hotel had delicious food. The breakfast was the traditional buffet but the staff assigned to the breakfast were particularly helpful. The room was very nice. The price was great. It is conveniently located in downtown by all the stadiums and museums. Very impressive!

Was this review helpful? Yes
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. I'm glad that you enjoyed your stay with us and that the facilities made it convienent. I hope you were able to experience all that Indy has to offer. We strive to deliver clean and friendly service that exceeds our guests expectations. It is good to know... More 

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