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All 184 Indianapolis hotels

Fairfield Inn & Suites Indianapolis Downtown

3.0 of 5 Hotel   |   501 West Washington Street, Indianapolis, IN 46204
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86%
Ranked #45 of 184 hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
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  • Reviews (145)
  • Photos (42)
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  • Room tips (31)
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145 people have reviewed this hotel

Traveler rating
    50
    74
    14
    3
    4
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Indianapolis Downtown
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NC
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 11, 2014

The staff was very friendly and helpful. The hotel itself is connected via parking garages and walkways to the JW Marriot, Downtown Marriot, Indianapolis Convention Center and even the Circle Center Mall. Right across the street are museums and White River Park. Th Zoo is within easy walking distant. Continental breakfast is included but unless you are there first thing... More

Was this review helpful? Yes 2
Grand Rapids, Michigan
Top Contributor
143 reviews 143 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 8, 2014

This is a super Marriott complex. There is a Springhill, Fairfield, and Courtyard, and JW Marriott all in essentially the same complex. Very nice staff, clean rooms and nice comfortable rooms. The location is within walking distance of many museums, the mall and circle and lots of other downtown restaurants, bars, etc. We stayed for a few nights for a... More

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Senior Contributor
24 reviews 24 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 7, 2014

Stayed at the Fairfield Inn. We said her several times for my daughter's doctors appointments. Everybody to hotels very wonderful and feel like family. Today stay was unfortunately not as good as in the past. There was several maintenance issues in the bath area. Showerhead wasn't working correctly, shower curtain broken, possible mold in the tub, toilet seat broken, hairs... More

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GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Seth: Thank you for bringing this to our attention so we can address the maintenance and cleanliness issues you encountered during this stay. We appreciate your feedback so we can continue to improve. Also, we appreciate you continuing to stay when you are in town for your daughter's visits to Riley. Please let me know if I can help with... More

San Marino, California
Top Contributor
94 reviews 94 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 3, 2014

This Fairfield Inn is fairly new. Well built -- no noise between rooms on same floor or floor above. Spacious room. Friendly, efficient employees. Good breakfast with everything. It connects to the Convention Center with a Skywalk. It connects to the JW Marriott, the Courtyard, and the Springhill Suites. All share underground parking, $23/day. Walking distance to the Lucas Oil... More

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Plainfield, Indiana, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 7, 2014

we live just outside the city and were attending Smiley Prom '14 , found a Groupon for this hotel, making it $104 + $23 to overnight park securely, Cheaper than a DUI for sure!! Upon entering you are greeted by bellmen and front desk staff, very kind & helpful!! Given keys & explaination of how to work the underground garage... More

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Farmingdale, New Jersey
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 3, 2014

I had a very good experience at this hotel. Staff was very helpful and accommodating. Place was very clean. Beds were comfortable and shower was warm with great pressure. This is not the JW hotel - which is right next door - but, a very good value for the money - and as a frequent business traveler - I would... More

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Norman, Oklahoma
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 23, 2014

The ownership has a profit-making formula here: a convenient downtown location suitable for conference accommodations, and at business-class prices, but with off-the-freeway motel-quality amenities. The hotel gets one star for cleanliness (it was indeed very clean), and one for the friendliness and professionalism of the staff. But the comfort of beds and the quality of linens, towels and furnishings is... More

Was this review helpful? Yes 2
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking time to share your feedback regarding your recent stay with us. We will address the quality of towels/linen/pillows that you experienced. Although we purchase to our brand specifications, we are obligated to ensure you and all of our guests enjoy clean/high-quality amenities when staying with us. Again, thank you for bringing this to our attention so... More

Newark, Delaware
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 16, 2014

My brother and I had business to take care of downtown but wanted to turn it into a mini-vacation so stayed several days and nights. The staff at every category bent over backwards to be helpful, , changing our room right away when I called to ask for a room with a nice view instead of a view of air... More

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GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking time to complete such a positive and informative review regarding your recent stay with us. We appreciate your compliments regarding our hotel, location, and service. We hope you will choose to stay with us again the next time you are visiting Indy! Ben Minnich General Manaager Fairfield Inn & Suites Indianapolis Downtown ben.minnich@marriott.com 317-808-2160 More

Fort Wayne, Indiana
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 10, 2014

Just stayed one night but had no complaints. Wasn't able to make it to breakfast so I can't comment on that but the room was clean and nice sized. I was able to check in about 3 hours early so that was very much appreciated. Good location. Parking is typical for a downtown city hotel....very high but the garage was... More

Was this review helpful? Yes
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for your review and compliments regarding your recent stay with us. We are glad you were able to enjoy the hotel and location. We hope you will choose to stay with us again the next time you are visiting Indy! Ben Minnich General Manager Fairfield Inn & Suites Indianapolis Downtown ben.minnich@marriott.com 317-808-2160 More

Pella, Iowa
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 3, 2014

I visit Indy every year for a trade show and convention at the convention center, this was my first time staying at the Fairfield. After staying here, I wish I would have stayed here on all my previous visits. The rooms are clean and the beds very comfortable. They have a nice selection for breakfast. Another plus was the free... More

Was this review helpful? Yes
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Jim: Thank you so much for taking time to complete an online review regarding your recent stay with us. We are glad you were able to enjoy our location and use the sky walk to stay out of the cold weather. We appreciate your compliments regarding your breakfast experience. We hope to have you continue staying with us when... More

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Additional Information about Fairfield Inn & Suites Indianapolis Downtown

Address: 501 West Washington Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites Indianapolis Downtown 3*
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Indianapolis Downtown Hotel Indianapolis
Fairfield Inn And Suites Indianapolis Downtown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#11 Green Hotel in Indianapolis #13 Family Hotel in Indianapolis #22 Romantic Hotel in Indianapolis #58 Business Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites Indianapolis is adjacent to the Convention Center. Centrally located in the heart of this very walkable city, this hotel is close to Circle Center Mall, next to White River State Park, the Indianapolis Zoo, and several world-class museums. Also nearby are the Eiteljorg Museum, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. This property features an on-site TGI Friday's, pillowtop mattresses, complimentary high-speed Internet Access, and breakfast. ... more   less 
Number of rooms
168

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