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All 183 Indianapolis hotels

Fairfield Inn & Suites Indianapolis Downtown

3.0 of 5 Hotel   |   501 West Washington Street, Indianapolis, IN 46204
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Ranked #47 of 183 hotels in Indianapolis
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
TylenaIndy Plainfield, Indiana, United States
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131 people have reviewed this hotel

Traveler rating
    44
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    11
    3
    4
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Plainfield, Indiana, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we live just outside the city and were attending Smiley Prom '14 , found a Groupon for this hotel, making it $104 + $23 to overnight park securely, Cheaper than a DUI for sure!! Upon entering you are greeted by bellmen and front desk staff, very kind & helpful!! Given keys & explaination of how to work the underground garage... More

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Farmingdale, New Jersey
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very good experience at this hotel. Staff was very helpful and accommodating. Place was very clean. Beds were comfortable and shower was warm with great pressure. This is not the JW hotel - which is right next door - but, a very good value for the money - and as a frequent business traveler - I would... More

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Norman, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The ownership has a profit-making formula here: a convenient downtown location suitable for conference accommodations, and at business-class prices, but with off-the-freeway motel-quality amenities. The hotel gets one star for cleanliness (it was indeed very clean), and one for the friendliness and professionalism of the staff. But the comfort of beds and the quality of linens, towels and furnishings is... More

Was this review helpful? Yes 1
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking time to share your feedback regarding your recent stay with us. We will address the quality of towels/linen/pillows that you experienced. Although we purchase to our brand specifications, we are obligated to ensure you and all of our guests enjoy clean/high-quality amenities when staying with us. Again, thank you for bringing this to our attention so... More

Newark, Delaware
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 16, 2014

My brother and I had business to take care of downtown but wanted to turn it into a mini-vacation so stayed several days and nights. The staff at every category bent over backwards to be helpful, , changing our room right away when I called to ask for a room with a nice view instead of a view of air... More

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GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking time to complete such a positive and informative review regarding your recent stay with us. We appreciate your compliments regarding our hotel, location, and service. We hope you will choose to stay with us again the next time you are visiting Indy! Ben Minnich General Manaager Fairfield Inn & Suites Indianapolis Downtown ben.minnich@marriott.com 317-808-2160 More

Fort Wayne, Indiana
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 10, 2014

Just stayed one night but had no complaints. Wasn't able to make it to breakfast so I can't comment on that but the room was clean and nice sized. I was able to check in about 3 hours early so that was very much appreciated. Good location. Parking is typical for a downtown city hotel....very high but the garage was... More

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GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for your review and compliments regarding your recent stay with us. We are glad you were able to enjoy the hotel and location. We hope you will choose to stay with us again the next time you are visiting Indy! Ben Minnich General Manager Fairfield Inn & Suites Indianapolis Downtown ben.minnich@marriott.com 317-808-2160 More

Pella, Iowa
Contributor
20 reviews 20 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2014

I visit Indy every year for a trade show and convention at the convention center, this was my first time staying at the Fairfield. After staying here, I wish I would have stayed here on all my previous visits. The rooms are clean and the beds very comfortable. They have a nice selection for breakfast. Another plus was the free... More

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GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Jim: Thank you so much for taking time to complete an online review regarding your recent stay with us. We are glad you were able to enjoy our location and use the sky walk to stay out of the cold weather. We appreciate your compliments regarding your breakfast experience. We hope to have you continue staying with us when... More

Barrie, Canada
Top Contributor
164 reviews 164 reviews
61 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed February 26, 2014

Just Ok, breakfast was while not pitiful barely above it. Rooms clean, beds comfortable water pressure and temperature in the shower was brutally bad and I can't think of any compliments for the complimentary Internet which operated at a speed reminiscent of 13.2 dial up of 1991 if anybody is old enough to remember that.

Was this review helpful? Yes 1
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Valued Guest: First, I want to thank you for taking time to post your review on our TripAdvisor page. I am disappointed to hear of the inconveniences you encountered during your stay with us. Our goal is to provide you with great accommodations and service and earn your return visit each time you visit Indy. Would it be possible... More

evansville
1 review
1 of 5 stars Reviewed February 24, 2014 via mobile

Stayed on Wed. Night . By friday, had go doctor, caught athlete fungal infection from shower, i guess. Still having probblems, to this day! This was months ago. Also didnt mention, only parking, is $30 extra parking fee!!!! Never had feet problems, and like said, obvious caught from there!!!

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GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Teresa: First, I want to thank you for taking time to complete your review on our TripAdvisor page. I understand your frustration regarding the complications with your foot and the additional fees for parking during your stay. I would like to help you with this further. Would you be able to call me at your earliest convenience so I can... More

Cleveland, Ohio
Top Contributor
214 reviews 214 reviews
90 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 15, 2014

not always easy to find a modestly priced hotel downtown. the fairfield has a great location and is a super place to stay. check-in was very easy and the staff most accomodating. after getting to my room - i noticed that i was very close to some fans/blowers outside on a roof. i requested a change that was immediately handled.... More

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GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Jon: Thank you so much for taking time to complete your review on our TripAdvisor page. We are delighted that you enjoyed our amenities, accommodations, and complimentary hot breakfast while staying. We hope to have you stay with us again the next time you are visiting Indy. Thanks! Ben Minnich General Manager Fairfield Inn & Suites Indianapolis Downtown 317-808-2160 ben.minnich@marriott.com More

Top Contributor
131 reviews 131 reviews
14 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed February 11, 2014

This hotel was perfect for our two night stay in downtown Indianapolis; internet worked great and was free, nice breakfast included hot foods ( also free) , staff was friendly and accommodated every request, comfy beds, quiet room, and convenient to downtown attractions plus an indoor sky walk that takes you to downtown mall, restaurants, etc ) - two awesome... More

Was this review helpful? Yes
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Ellen: Thank you so much for your review recently posted our TripAdvisor page. We are delighted you enjoyed our hotel, location, and amenities while visiting. Also, thank you for the insight on location in relation to the elevator. We will definitely help you with your future reservations. We hope to see you again soon the next time you are visiting... More

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Additional Information about Fairfield Inn & Suites Indianapolis Downtown

Also Known As:
Fairfield Inn & Suites Indianapolis Downtown Hotel
Fairfield Inn And Suites Indianapolis Downtown
Fairfield Inn & Suites Indianapolis Downtown Hotel Indianapolis
Address: 501 West Washington Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Green Hotel in Indianapolis
#15 Family Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#57 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites Indianapolis Downtown 3*
Official Description (provided by the hotel):
The Fairfield Inn & Suites Indianapolis is adjacent to the Convention Center. Centrally located in the heart of this very walkable city, this hotel is close to Circle Center Mall, next to White River State Park, the Indianapolis Zoo, and several world-class museums. Also nearby are the Eiteljorg Museum, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. This property features an on-site TGI Friday's, pillowtop mattresses, complimentary high-speed Internet Access, and breakfast. ... more   less 
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