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Comfort Suites Indianapolis Airport

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2750 Fortune Circle West, Indianapolis, IN 46241
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Comfort Suites Indianapolis Airport
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Comfort Suites Indianapolis Airport
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197 Reviews from our TripAdvisor Community

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Traveler rating
    107
    61
    13
    4
    12
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66
50
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43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (197)
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    (50)
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Jackson, New Jersey
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Room was nice size for 2 adults and 2 13 year olds there for a soccer final - stayed 3 nights, no problems whatsoever - breakfast very busy on the weekends, but doable. Lots of choices, wafflemakers, egg patties, sausage, fruits, etc. Pool was fine, but again busy on the weekend days - no food within walking distance, but close... More 

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Henderson, Nevada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

lack of management - 3 night stay 2 days the room was NOT cleaned - was given towels and trash bags to clean it myself. (housekeeping had gone for the day) reason - new housekeeping staff. (really??) Housekeeping manager - obviously Not. was out of room by 10:00 daily - no reason for lack of service - very small adjustment... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Only 10 mins to the Downtown area Arrived very late from a 2 1/2 drive from Chicago. Very friendly service from the start. Phoned to make sure they kept my reservations with no problems. Very clean and nice room with nice amenities on site. They even let us do a late checkout on Sunday after a full Saturday Night of... More 

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Saint Peters, Missouri
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed in the area before, but never at this hotel. I gave it a shot after a long day traveling. It was good room, they were clean and spacious. My only complaint was that road noise. It's very close to the highway, and when the AC unit wasn't running the road sounds woke me up a few times.

Was this review helpful? Yes
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this place because of positive reviews but they were very misleading. The place is a dump, squashed up against a busy freeway and extremely noisy. Sleep is out of the question. Decor is Grade 8 lunchroom with a front desk welcome to match. Wish I'd had the sense to stick with Ramada, La Quinta or any of the... More 

Was this review helpful? Yes 1
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Dear Guest, I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Regards More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had reserved a room and canceled 5 days b4 deadline and was still charged 1 nights stay i will never stay at a comfort sujtes agine. And rude when called to ask why i was charged and never got refund

Was this review helpful? Yes 2
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Dear Guest, I am very disappointed to hear that you found our service to be below your standards. Hotel do have 24 cancellation policy, we would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Regards More 

Farmington Hills, Michigan
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed just for one night at this hotel on our way to St Louis. We checked in very late, but no problem as there was a staff at the reception at that time. The room was actually big, bigger than any hotel room I have seen. A divider wall between the beds area and the living area. Very comfortable... More 

Was this review helpful? Yes
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will... More 

Southport, NC
Level Contributor
146 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a pretty nice hotel, the people are very nice. The handicap room was huge. Breakfast was good. My wife had a problem doing her hair because where there mirrors there were no plugs. The only plug in the bathroom was over by the toilet 6 feet away from the mirror. I would stay again.

Was this review helpful? Yes 1
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 21, 2015

Stayed here while on business. Arrived late and left early but while there the service was good and the rooms were clean and quiet. There had been a snow storm and it was brutally cold but the staff was diligent in getting the walkways accessible. Would stay here again when in the area.

Was this review helpful? Yes
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service exceed your expectations. We look forward to welcoming you back to the hotel in the near future. More 

Heyworth, Illinois
1 review
5 of 5 stars Reviewed June 17, 2015 via mobile

We always stay at Quality Inn properties when possible. Always clean and the beds are always comfortable. Good value. Breakfast was good. Plenty of hot water and good water pressure. Even had an iron and ironing board in the room.

Was this review helpful? Yes
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More 

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