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SpringHill Suites Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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1 room 1 guest
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SpringHill Suites Indianapolis Downtown
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300 Reviews from our TripAdvisor Community

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Traveler rating
    145
    115
    26
    8
    6
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99
52
9
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
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    (300)
  • Mar-May only
    (65)
  • Jun-Aug only
    (116)
  • Sep-Nov only
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  • Dec-Feb only
    (49)
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There are newer reviews for SpringHill Suites Indianapolis Downtown
See the most recent reviews
Columbus, Ohio
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 12, 2013

The staff went above and beyond to make our stay great. Not one of them disappointed us. The room was comfy and had a great view of the river. Our only concern with the room was that the sliding doors to the toilet and shower did not lock. This might be a bit awkward if you're staying with small children.... More 

Was this review helpful? Yes 1
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Angela Buran Director of Sales and Marketing More 

Dallas
Level Contributor
77 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 5, 2013

I recently stayed at the Springhill suites and couldn't have been happier. This is a very cost effective hotel in the same complex with the JW Marriott. Parking was very good and you have access to all of the restaurants at the JW. Also, the front desk staff was Fantastic!

Was this review helpful? Yes 1
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for your comments. It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Angela Buran Director of Sales and Marketing More 

Elwood, Indiana
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 25, 2013

Stayed one night for an event at the JW next door. Rooms are modern, clean and comfortable. Great staff, very professional and helpful. Can't say much about the breakfast, we skipped for an early lunch, would come back and stay again.

Was this review helpful? Yes 1
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Nikki Thomas Director of Sales and Marketing More 

Arlington, Virginia
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 23, 2013

Stayed 3 nights for a local convention. Very pleasantly surprised on many accounts. The young staff strives hard to please - and succeeds. The breakfast was a solid option each morning. The value of the room, with wonderful and comfortable accommodations, was superb. And of course the location with respect to the convention center and other attractions is great. Will... More 

Was this review helpful? Yes 3
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Nikki Thomas Director of Sales and Marketing More 

Santiago, Chile
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 7, 2013

We expected a suite with a seperate bedroom, but it was really a normal hotel room. Squeezing 5 in was a challenge, even though they say 6 can sleep in a room. Also, there were only 3 tiny drawers for clothes. The breakfast was good. People were helpful. I would stay there again with 4 people, but not with five.... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Nikki Thomas Director of Sales and Marketing More 

Lafayette, Indiana, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 6, 2013

I love Marriott hotels and a long time credit card rewards holder. I was disappointed for the stay. My wife and I went to Indy for our 8th year wedding anniversary. I used points for the stay and looking forward to a nigh alone from kids. When we arrived for check in the place was filled from floor to ceiling... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

We really appreciate you being a loyal Marriott Rewards Member. I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

We stayed here on New Years Eve 2012. The room was clean and comfortable for our group. The staff was friendly and very attentive to us. They had some games down in the lobby that the younger children played and they let the kids celebrate the ball the drop in the lobby as well. Parking is available on site via... More 

Was this review helpful? Yes 4
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Nikki Thomas Director of Sales and Marketing More 

Louisville, Kentucky
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

Really enjoyed the Spring Hill Suites. Originally made my reservation for the Courtyard next door, but they offered us a room here at the same rate. I found the contemporary furnishings and modern layout of the room refreshing. Reminded me of the A loft chain of modern hotels. One thing I don't really care for, are these new sliding "barn... More 

Was this review helpful? Yes 8
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Nikki Thomas Director of Sales and Marketing More 

Wisconsin
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 4, 2012

While in Indianapolis for the Big 10 Championship, we stayed at this property. Room was very nicely appointed. Beds were comfortable and a nice morning breakfast. All of the employees we encountered during our stay were very friendly and accomodating. The valet staff were super friendly! Was nice to be close to TGIF perfect for a night cap before bed.

Was this review helpful? Yes 3
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Nikki Thomas Director of Sales and Marketing More 

Bloomington, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 26, 2012

We loved staying at this modern, fresh hotel while in Indianapolis for the weekend. My partner is someone who is hard to please and very picky (typically won't "settle" for less than a 4-star hotel) but this one was a winner. I had looked at multiple hotels and was planning to stick to my budget--and the SpringHill Suites was the... More 

Was this review helpful? Yes 3
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Ms. Nikki Thomas Director of Sales and Marketing More 

Hotel Review Summarization

What travelers say

  • Convention center(5)
  • Great location(4)
  • Breakfast area(3)
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59 photos of this hotel

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