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SpringHill Suites Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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SpringHill Suites Indianapolis Downtown
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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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268 reviews from our community

Traveler rating
    135
    98
    22
    7
    6
See reviews for
90
46
8
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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    (54)
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There are newer reviews for SpringHill Suites Indianapolis Downtown
See the most recent reviews
Villa Grove, Illinois
Top Contributor
66 reviews 66 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 29, 2012

Went to a concert at White river state park and also to do the zoo, this hotel is a great location, the hotel staff was very helpful with everything! The suites are very nice and clean, I loved the seperate bathroom, shower in one and toliet in the other. The breakfast is very good, and the staff taking care of... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back. Delightfully Nikki Thomas Director of Sales and Marketing More 

West Lafayette, Indiana, United States
1 review
5 of 5 stars Reviewed August 28, 2012

I am not normally floored by hotel service, but this hotel goes above and beyond to make their guests happy. Every experience with the front desk was friendly and professional. We had a slight problem getting our car on time from the valet, and the hotel manager waived our parking fees for the entire stay! You can't beat this service... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to thank you for posting such a glowing review of your recent stay with us at the Springhill Suites by Marriott Downtown Indianapolis. Everything mentioned in your post is a key to our success and I love to see those assets shine through. Our goal is to have every guest leave as satisfied with their stay as you... More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 26, 2012 via mobile

The Springhill was a very very good place to stay during a convention (GenCon). The rooms are clean and large. The bathroom is split with the shower in one room and toilet in another. This takes some getting used to but can be nice if staying with a group. The sliding doors on the bathrooms leave something to be desired... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send a quick thank you for your recent stay and review of our Springhill Suites by Marriott Downtown Indianapolis! We really appreciate you taking the time to post about your visit to our hotel and Indianapolis. Our goal is to have every guest leave 100% satisfied and I was glad to read, on the whole, you were... More 

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed August 22, 2012

I love this hotel. It's very modern and the suites are laid out perfectly. Beds are comfy. I stayed at the Springhill last week when the largest convention Indy hosts was in town (GenCon). The hotel was completely booked. (I think every hotel was completely booked within a 10 mile radius of downtown.) But even with so many people, the... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to thank you for posting such a glowing review of your recent stay with us at the Springhill Suites by Marriott Downtown Indianapolis. Everything mentioned in your post is a key to our success and I love to see those assets shine through. Our goal is to have every guest leave as satisfied with their stay as you... More 

Savoy, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 20, 2012

We bid our own price via Priceline.com and got a reasonable room rate to stay here. The rooms are nice, workout room, pool, really nice breakfast in the morning. My one issue is that you pay $24 for parking and there aren't any other options. So, really, that needs to just be added onto the cost of the room. Otherwise,... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back. Delightfully Nikki Thomas Director of Sales and Marketing More 

Cincinnati, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 19, 2012

I did enjoy my stay here overall. My boyfriend and I stayed for 4 days as a small vacation get away. We arrived earlier then expected and was allowed to check in, which was nice. The person at the deck was nice enough but not very talkative or overly friendly mostly just handed us our keys and sent us on... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Thank you Nikki Thomas Director of Sales and... More 

Pittsburgh, PA
Top Contributor
104 reviews 104 reviews
60 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 15, 2012

This hotel is located very close to the convention center (is in fact connected through hallways) as well as the Indiana museum and river area. It is also an easy walk to the "downtown" area, which is about a half mile. I was also pleasantly suprised by Indianapolis itself-what a nice city The hotel is very clean and lobby looks... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back. Delightfully Nikki Thomas Director of Sales and Marketing More 

Orchard Park, New York
Top Contributor
105 reviews 105 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 11, 2012

Called while travelling to check on availability for a family of 5, and were told no problem, we could choose our floor. Got there a couple hours later and they said they had given out the last room that holds 5. Obviously they misinformed us on the phone, or we would have had one reserved for us. They did not... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I hope you will accept our sincere apologies if you feel you were not treated with the utmost respect during your recent stay. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. If you would like to discuss... More 

Ofallon, IL
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2012

We were very pleased with our stay. The staff was very helpful and pleasant. Looking forward to referring others to this property. Good view, atmosphere, and just all around great location. Thank you for the "Nap Town" hospitality. Keep up the good work! JD

Was this review helpful? Yes 1
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back. Delightfully Nikki Thomas Director of Sales and Marketing More 

Indiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 8, 2012

We wanted to call out excellent service from Wesley Hill. He checked us into the hotel and made us feel very welcome. His answers to several questions on restaurants were very helpful. He also provided breakfast bars and milk to us since we were leaving for TRI Indy before the breakfast area would be open the next morning. His extra... More 

Was this review helpful? Yes
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel and Staff. Guest feedback is very important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. Thank you Nikki Thomas Director of... More 

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