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SpringHill Suites Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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SpringHill Suites Indianapolis Downtown
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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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271 reviews from our community

Traveler rating
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    101
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Indianapolis Downtown
See the most recent reviews
North Little Rock, Arkansas
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 4, 2015

The location of this hotel is wonderful. We love the White River park and several museums are across the street. Walking to shopping and dining downtown. You can even walk through the hotels all the way to the mall downtown if you don't mind the maze of walkways. That being said the hotel has a very small pool that it... More 

Was this review helpful? Yes 1
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are so happy to hear you loved the hotel and got to take advantage of our great location. We are staffing up for 2015 so we can better exceed guests' expectations. We hope to have you back soon! More 

New Brunswick, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 26, 2015

Very busy hotel. All 3 in this Marriott complex here are busy. Breakfast in the AM is a madhouse. Rooms are very nice and modern. Elevators take a while. Staff doesn't go the extra mile unless you persist for things like more desirable room or a late checkout. Suggest restaurant at JW or drinks at the sports bar in the... More 

Was this review helpful? Yes
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are happy to share that our staff has grown in numbers and experience this month. We are all eager to exceed guest expectations and look forward to you return visit so we can show you. More 

Ohio
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

LOVED EVERYTHING ABOUT THIS HOTEL! Great Pool, Great Parking Access. It is 3 hotels I believe all connected together so you get all the benefits we ate at High Velocity which I think was near the JW Hotel which was one of the three hotels/ Located right by NCAA hall of fame museum, Victoria Field, walking distance to Bakers Life... More 

Was this review helpful? Yes 1
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Wow, I am so excited to hear you had such an AMAZING stay! Our goal is to continuously find ways to exceed our guests' expectations. We can't wait to have you back to explore some more! More 

Indianapolis
Top Contributor
54 reviews 54 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 6, 2015

Springhill Suites are some of my favorite properties to stay at when travelling. This one just didn't have the same appeal. I would imagine the downtown big city location has something to do with the design but, the place just has no coziness to it what so ever. We stay in the Marriott complex where this SHS is located about... More 

Was this review helpful? Yes 1
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

On behalf of the Ladies and Gentlemen of SpringHill Suites, thank you for providing feedback regarding your recent experience at our hotel. We are delighted you decided to try out this brand but understand it may not suite everyone. We look forward to having you back at the Courtyard where you know you will find the comforts you love and... More 

Hobart Indiana, USA
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2015

The rooms are really cool, very modern and classy. The hotel connects to the Skywalk, which allows you to travel inside and all the way down the road to Circle Centre Mall and other venues and outlets. Very cool, especially when it was a rainy day! The only complaint I had was the complimentary breakfast, it was so crowded, it... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments about breakfast are much appreciated. We do offer The Bistro as well as Starbucks as an additional option when breakfast at the SpringHill is rather full. I hope the next time you stay with us you can enjoy the full buffet or... More 

Noblesville, Indiana
Top Contributor
107 reviews 107 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 3, 2015

The obvious thing about a suite is you have a living room with some kitchenette facilities. A swivel flat screen television allowed us to watch television in the sitting area or bed, There was also a separate water closet and shower room, which was a plus. Modern theme gave the room an airy, upbeat feeling. Desk personnel was lovely. Parking... More 

Was this review helpful? Yes 1
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments on wanting tea in your room are much appreciated. We do offer tea options at both of our food and beverage outlets but I love the idea of potentially adding it to our guest rooms. Thank you for the suggestion! Any one... More 

Lima, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 2, 2015

This hotel was just not our cup of tea. It was our first stay at a Marriott (usually we have used Hilton properties) and if the front desk clerk would not have discounted our bill slightly due to our poor experience upon check-out, I don't think we would be willing to try another Marriott property. (Still waiting to see that... More 

Was this review helpful? Yes
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

It is disapointing to hear you were not thoroughy pleased with your recent stay with us. We are delighted to hear you enjoyed the view from your room, the convenient location and breakfast options. I will be following up with the appropriate departments to ensure a flawless stay the next time you are in the Indianapolis area! More 

Indiana
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 29, 2014

This is a very nice hotel with a great location for downtown Indy attractions and sightseeing. The only drawback had more to do with an expectation based on their website info. It said to ask for a higher floor for great views of the WRSP and downtown Indy. The great view was simply looking directly into the towering JW Marriott... More 

Was this review helpful? Yes
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

It’s great to hear that you enjoyed our hotel and the service you received during your stay. We do in fact have rooms with great views of Lucas Oil Stadium, the Indianapolis Indians baseball stadium, White River Park as well as the Indianapolis skyline. We look forward to having you back and ensuring you get to experience these beautiful views! More 

Newburgh, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

My wife and I went to the Colts game on Sunday and stayed at the Springhill Suites on Sunday evening. We arrived a couple of hours before game time and were able to park in the hotel parking garage, then it was a very easy walk to Lucas Oil Stadium for the game. After the game, we able to walk... More 

Was this review helpful? Yes
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are so happy you chose our SpringHill Suites for your recent trip to Indy. We're delighted to hear both you and your wife had such a wonderful time at the game and exploring our city! We look forward to your return visit the next time you choose to cheer on the Colts! More 

Edmonton
Top Contributor
60 reviews 60 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 13, 2014

Stayed at this hotel during a recent Colts game. The location was great as it was within easy walking distance of Lucas Oil. The rooms were really nicely decorated and spacious. It was nice to have a little sitting area to socialize with friends before heading out. The separate shower and toilet area was also nice considering I had a... More 

Was this review helpful? Yes
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are so delighted that you chose Springhill Suites to host you and your friends here for the Indiana Colts game. What a great game it was! We certainly appreciate your kind words, and hope you will join us the next time the Colts bring you to Indianapolis. Sincerely, Joshua Brandon General Manager More 

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