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SpringHill Suites Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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SpringHill Suites Indianapolis Downtown
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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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268 reviews from our community

Traveler rating
    135
    98
    22
    7
    6
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90
46
8
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Omaha, Nebraska
Top Contributor
53 reviews 53 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for a swim meet at the IUPUI Natatorium. Easy walking distance though a fun and safe area. Great complex setup with 4 Marriott hotels and several restaurants. Super staff! Can't go wrong with this choice. Can we fine tune the WiFi?

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So. Indiana
Top Contributor
58 reviews 58 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nites while downtown at a business conference. I would recommend this place. Price was reasonable. This inn, the Fairfield by Marriott & the JW Marriott are all Marriott properties, and all 3 are connected (although to get to the JW you have to go throu the parking garage). Thru the JW, the complex is also connected to... More 

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Berkley, Michigan
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is an excellent location and the outskirts of Indianapolis. Located behind the JW Marriott, the Spring Hill suites are a pleasant surprise. I was in Indianapolis for a convention and the tubes that connect all of the hotels made it very easy to get to the convention center. Check in was a breeze. Valet parking only cost four... More 

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Lafayette, Indiana
Top Contributor
180 reviews 180 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel rooms are clean and very update to date but the issue with this hotel is the check in. Small area with the two hotels together when attempting to check in. No room for cars. If you decide to self park and then check in there are issues as there isn't a dedicated line to check in. You have... More 

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Joshua B, Dual Asst. GM, Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing this feedback with us. I understand that during peak times there may be an overwhelming amount of traffic both in our lobbys and the front ramp. This is a great topic to discuss with our teams on how we can better organize our lobby and perhaps improve our signage. Our front desk agents want to give... More 

Indianapolis, Indiana
Contributor
19 reviews 19 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time I have ever been given a key to a dirty room.. (housekeeping mishap I guess). Front desk was unapologetic so I found that disappointing considering I frequent Marriott properties. The second room was nice though.. I like that the room had a half bath. Decorated nicely and pretty clean. Very convenient location. We were able to walk within... More 

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Waterloo, Wisconsin, USA
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2015

I usually stay here or at the JW when in Indy. The place and location are great! My one gripe this visit is that both elevators were having problems. In fact I was stuck on one for about 15-20 minutes before the IFD was able to get me out. Apparently another gentleman got stuck on the other elevator before he... More 

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Plainfield, Illinois
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2015

This hotel shares a parking garage with a handful of other Marriott Properties which are all adjacent to one another. The room was very pleasant with up to date decor. Well suited to business travel with desk space and living area separate from the bed. The bathroom was immaculate and bright. This hotel was a great value as well.

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Joshua B, Assistant General Manager, Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

We are so happy to hear about your very pleasant stay with us. It sounds like you were able to take full advantage of our amenities and location. We will be replacing all of our pillows with the new queen sized so you will definitely have to plan a trip back to enjoy them. We look forward to your return! More 

North Little Rock, Arkansas
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 4, 2015

The location of this hotel is wonderful. We love the White River park and several museums are across the street. Walking to shopping and dining downtown. You can even walk through the hotels all the way to the mall downtown if you don't mind the maze of walkways. That being said the hotel has a very small pool that it... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are so happy to hear you loved the hotel and got to take advantage of our great location. We are staffing up for 2015 so we can better exceed guests' expectations. We hope to have you back soon! More 

New Brunswick, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 26, 2015

Very busy hotel. All 3 in this Marriott complex here are busy. Breakfast in the AM is a madhouse. Rooms are very nice and modern. Elevators take a while. Staff doesn't go the extra mile unless you persist for things like more desirable room or a late checkout. Suggest restaurant at JW or drinks at the sports bar in the... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are happy to share that our staff has grown in numbers and experience this month. We are all eager to exceed guest expectations and look forward to you return visit so we can show you. More 

Ohio
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

LOVED EVERYTHING ABOUT THIS HOTEL! Great Pool, Great Parking Access. It is 3 hotels I believe all connected together so you get all the benefits we ate at High Velocity which I think was near the JW Hotel which was one of the three hotels/ Located right by NCAA hall of fame museum, Victoria Field, walking distance to Bakers Life... More 

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