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SpringHill Suites Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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1 room 1 adult
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SpringHill Suites Indianapolis Downtown
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328 Reviews from our TripAdvisor Community

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Evansville, Indiana
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My stay at SpringHill Suites Indianapolis Downtown was exactly what I was looking for! The queen suite was just right for myself & 2 teens. The beds were so comfortable, we had problems with not wanting to get out of them. The buffet breakfast was better than the typical. They had salsa & hot sauces for condiments. The addition of... More 

Helpful?
Thank Donna M
Jasper, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights and this was a great place to stay. The rooms are designed very well. Having two sinks and the toiled in a separate room was great. The room appeared to be clean. The check in and out was quick. Great and friendly staff, especially Kaycie at the front desk. We stay at very nice hotels/resorts... More 

Helpful?
Thank KimA2006
Chicago, Illinois
Level Contributor
183 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quiet, comfortable, clean, spacious, and safe. Great underground parking ($25 per day). The room set-up was different from other SpringHill Suites hotels, but it worked well for us, with a separate toilet/sink area and shower/sink area. Large closet, microwave, small fridge, and a nice window seat. The desk was large and the frosted glass on it served as a convenient... More 

Helpful?
Thank 4Bubbles
Indiana
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I absolutely loved Springhill Suites. The prices are very reasonable especially when you consider it's sister property J.W Marriot that it is attached to. The rooms are spacious with a seating area that includes and L shaped pull out sleeper sofa. The bathroom is split into two, one with the shower and vanity w/ sink and the other with the... More 

Helpful?
Thank Kimmyindy
Pittsburgh Area
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

On the positive side - the service from the front desk was exemplary. Check in was quick, questions/concerns addressed immediately. There were plenty of the standard breakfast items available. I agree with others - carpet needs to be cleaned. We had a king suite...my husband, myself and 17 year old daughter. The bed is VERY firm, and trying to sleep... More 

Helpful?
Thank Jacqui G
Waynesville, Ohio, USA
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

We recently stayed for two nights and although most areas were satisfactory there are definitely areas that would make this hotel much better: Pros: - amazing view of the park if you have a double queen room - good sized room with some separation between the sleeping and living areas - no noise issues although we asked for high floor... More 

Helpful?
1 Thank chw4
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for such a detailed and informative review of your stay with us. We understand there are always areas for improvement and guest reviews is one way we collect feedback to focus our teams in these areas. I am happy to share that 2016 is already bring refreshing improvements starting with all carpets and upholstery being professionally cleaned. Later... More 

Auckland, New Zealand
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015 via mobile

So quiet for a central city hotel. The staff were really helpful and polite. Walking distance to loads of restaurants and the convention centre. It was a little more expensive than what we would normally spend but really worth it.

Helpful?
1 Thank Stephanie L
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2015

The rooms here are not huge or super fancy. But they have all the important things right. -Nice big comfortable bed -large shower -Free Wi-Fi -Late free breakfast buffet till -Noon check out -Off the beaten path a little not right down town in the hustle and bustle

Helpful?
Thank George S
Hasselt, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

I had a great stay at the SpringHill Suites. Wonderful hotel, clean rooms, and naturally friendly and professional staff. Be sure not to skip the delicious breakfast and the great coffee next to the exit.

Helpful?
1 Thank Jeroen283
Decatur, Indiana
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 11, 2015 via mobile

I am recently stayed for a week at the SpringHill suites in Indianapolis. I was very disappointed in my stay and only had a couple good things to give feedback on unfortunately. The good: great valet service, friendly breakfast staff, and a positive check-in experience. The rooms were also great with bright lighting which is nice for working in your... More 

Helpful?
Thank Tamilily7
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you so much for this invaluable feedback. I am happy to share that we are having all of the carpets throughout the building as well as upholstery professionally cleaned. Now the cleanliness will be at the same top-notch level of service you received and expect. Even better news is we will be going through a renovation at the end... More 

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