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SpringHill Suites Indianapolis Downtown

3.0 of 5 601 West Washington Street, Indianapolis, IN 46204
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Certificate of Excellence 2014
SpringHill Suites Indianapolis Downtown
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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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265 reviews from our community

Traveler rating
    134
    96
    22
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    6
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90
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lafayette, Indiana
Top Contributor
180 reviews 180 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars NEW

The hotel rooms are clean and very update to date but the issue with this hotel is the check in. Small area with the two hotels together when attempting to check in. No room for cars. If you decide to self park and then check in there are issues as there isn't a dedicated line to check in. You have... More 

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Indianapolis, Indiana
Contributor
16 reviews 16 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time I have ever been given a key to a dirty room.. (housekeeping mishap I guess). Front desk was unapologetic so I found that disappointing considering I frequent Marriott properties. The second room was nice though.. I like that the room had a half bath. Decorated nicely and pretty clean. Very convenient location. We were able to walk within... More 

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Waterloo, Wisconsin, USA
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually stay here or at the JW when in Indy. The place and location are great! My one gripe this visit is that both elevators were having problems. In fact I was stuck on one for about 15-20 minutes before the IFD was able to get me out. Apparently another gentleman got stuck on the other elevator before he... More 

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Plainfield, Illinois
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel shares a parking garage with a handful of other Marriott Properties which are all adjacent to one another. The room was very pleasant with up to date decor. Well suited to business travel with desk space and living area separate from the bed. The bathroom was immaculate and bright. This hotel was a great value as well.

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Joshua B, Assistant General Manager, Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

We are so happy to hear about your very pleasant stay with us. It sounds like you were able to take full advantage of our amenities and location. We will be replacing all of our pillows with the new queen sized so you will definitely have to plan a trip back to enjoy them. We look forward to your return! More 

North Little Rock, Arkansas
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is wonderful. We love the White River park and several museums are across the street. Walking to shopping and dining downtown. You can even walk through the hotels all the way to the mall downtown if you don't mind the maze of walkways. That being said the hotel has a very small pool that it... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are so happy to hear you loved the hotel and got to take advantage of our great location. We are staffing up for 2015 so we can better exceed guests' expectations. We hope to have you back soon! More 

New Brunswick, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 26, 2015

Very busy hotel. All 3 in this Marriott complex here are busy. Breakfast in the AM is a madhouse. Rooms are very nice and modern. Elevators take a while. Staff doesn't go the extra mile unless you persist for things like more desirable room or a late checkout. Suggest restaurant at JW or drinks at the sports bar in the... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are happy to share that our staff has grown in numbers and experience this month. We are all eager to exceed guest expectations and look forward to you return visit so we can show you. More 

Ohio
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

LOVED EVERYTHING ABOUT THIS HOTEL! Great Pool, Great Parking Access. It is 3 hotels I believe all connected together so you get all the benefits we ate at High Velocity which I think was near the JW Hotel which was one of the three hotels/ Located right by NCAA hall of fame museum, Victoria Field, walking distance to Bakers Life... More 

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Indianapolis
Top Contributor
52 reviews 52 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 6, 2015

Springhill Suites are some of my favorite properties to stay at when travelling. This one just didn't have the same appeal. I would imagine the downtown big city location has something to do with the design but, the place just has no coziness to it what so ever. We stay in the Marriott complex where this SHS is located about... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

On behalf of the Ladies and Gentlemen of SpringHill Suites, thank you for providing feedback regarding your recent experience at our hotel. We are delighted you decided to try out this brand but understand it may not suite everyone. We look forward to having you back at the Courtyard where you know you will find the comforts you love and... More 

Hobart Indiana, USA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

The rooms are really cool, very modern and classy. The hotel connects to the Skywalk, which allows you to travel inside and all the way down the road to Circle Centre Mall and other venues and outlets. Very cool, especially when it was a rainy day! The only complaint I had was the complimentary breakfast, it was so crowded, it... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments about breakfast are much appreciated. We do offer The Bistro as well as Starbucks as an additional option when breakfast at the SpringHill is rather full. I hope the next time you stay with us you can enjoy the full buffet or... More 

Noblesville, Indiana
Top Contributor
96 reviews 96 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2015

The obvious thing about a suite is you have a living room with some kitchenette facilities. A swivel flat screen television allowed us to watch television in the sitting area or bed, There was also a separate water closet and shower room, which was a plus. Modern theme gave the room an airy, upbeat feeling. Desk personnel was lovely. Parking... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments on wanting tea in your room are much appreciated. We do offer tea options at both of our food and beverage outlets but I love the idea of potentially adding it to our guest rooms. Thank you for the suggestion! Any one... More 

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Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#23 Romantic Hotel in Indianapolis
#24 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis

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