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SpringHill Suites Indianapolis Downtown

3.0 of 5 601 West Washington Street, Indianapolis, IN 46204
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Certificate of Excellence 2014
SpringHill Suites Indianapolis Downtown
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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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260 reviews from our community

Traveler rating
    134
    93
    20
    7
    6
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89
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Brunswick, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Very busy hotel. All 3 in this Marriott complex here are busy. Breakfast in the AM is a madhouse. Rooms are very nice and modern. Elevators take a while. Staff doesn't go the extra mile unless you persist for things like more desirable room or a late checkout. Suggest restaurant at JW or drinks at the sports bar in the... More 

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Ohio
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

LOVED EVERYTHING ABOUT THIS HOTEL! Great Pool, Great Parking Access. It is 3 hotels I believe all connected together so you get all the benefits we ate at High Velocity which I think was near the JW Hotel which was one of the three hotels/ Located right by NCAA hall of fame museum, Victoria Field, walking distance to Bakers Life... More 

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Indianapolis
Top Contributor
52 reviews 52 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Springhill Suites are some of my favorite properties to stay at when travelling. This one just didn't have the same appeal. I would imagine the downtown big city location has something to do with the design but, the place just has no coziness to it what so ever. We stay in the Marriott complex where this SHS is located about... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

On behalf of the Ladies and Gentlemen of SpringHill Suites, thank you for providing feedback regarding your recent experience at our hotel. We are delighted you decided to try out this brand but understand it may not suite everyone. We look forward to having you back at the Courtyard where you know you will find the comforts you love and... More 

Hobart Indiana, USA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The rooms are really cool, very modern and classy. The hotel connects to the Skywalk, which allows you to travel inside and all the way down the road to Circle Centre Mall and other venues and outlets. Very cool, especially when it was a rainy day! The only complaint I had was the complimentary breakfast, it was so crowded, it... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments about breakfast are much appreciated. We do offer The Bistro as well as Starbucks as an additional option when breakfast at the SpringHill is rather full. I hope the next time you stay with us you can enjoy the full buffet or... More 

Noblesville, Indiana
Top Contributor
96 reviews 96 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The obvious thing about a suite is you have a living room with some kitchenette facilities. A swivel flat screen television allowed us to watch television in the sitting area or bed, There was also a separate water closet and shower room, which was a plus. Modern theme gave the room an airy, upbeat feeling. Desk personnel was lovely. Parking... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments on wanting tea in your room are much appreciated. We do offer tea options at both of our food and beverage outlets but I love the idea of potentially adding it to our guest rooms. Thank you for the suggestion! Any one... More 

Lima, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was just not our cup of tea. It was our first stay at a Marriott (usually we have used Hilton properties) and if the front desk clerk would not have discounted our bill slightly due to our poor experience upon check-out, I don't think we would be willing to try another Marriott property. (Still waiting to see that... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

It is disapointing to hear you were not thoroughy pleased with your recent stay with us. We are delighted to hear you enjoyed the view from your room, the convenient location and breakfast options. I will be following up with the appropriate departments to ensure a flawless stay the next time you are in the Indianapolis area! More 

Indiana
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel with a great location for downtown Indy attractions and sightseeing. The only drawback had more to do with an expectation based on their website info. It said to ask for a higher floor for great views of the WRSP and downtown Indy. The great view was simply looking directly into the towering JW Marriott... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

It’s great to hear that you enjoyed our hotel and the service you received during your stay. We do in fact have rooms with great views of Lucas Oil Stadium, the Indianapolis Indians baseball stadium, White River Park as well as the Indianapolis skyline. We look forward to having you back and ensuring you get to experience these beautiful views! More 

Newburgh, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

My wife and I went to the Colts game on Sunday and stayed at the Springhill Suites on Sunday evening. We arrived a couple of hours before game time and were able to park in the hotel parking garage, then it was a very easy walk to Lucas Oil Stadium for the game. After the game, we able to walk... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are so happy you chose our SpringHill Suites for your recent trip to Indy. We're delighted to hear both you and your wife had such a wonderful time at the game and exploring our city! We look forward to your return visit the next time you choose to cheer on the Colts! More 

Edmonton
Top Contributor
52 reviews 52 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 13, 2014

Stayed at this hotel during a recent Colts game. The location was great as it was within easy walking distance of Lucas Oil. The rooms were really nicely decorated and spacious. It was nice to have a little sitting area to socialize with friends before heading out. The separate shower and toilet area was also nice considering I had a... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are so delighted that you chose Springhill Suites to host you and your friends here for the Indiana Colts game. What a great game it was! We certainly appreciate your kind words, and hope you will join us the next time the Colts bring you to Indianapolis. Sincerely, Joshua Brandon General Manager More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 9, 2014

We stayed at this hotel for an event at IUPUI with my daughter and 2 of her friends. I chose this hotel mainly due to the location. It was a very functional hotel and I could see staying here for business. The suites were small for 4 people and the pullout sofa was not useable with the springs popping up.... More 

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Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

After reading your review, I am very disappointed that we missed the opportunity to exceed your expectations, especially when you had been anticipating an experience delivered to other guests. On behalf of our entire staff, I offer my sincere apologies. We would welcome an opportunity to change your impression of our hotel deliver upon your expectations. Please contact us prior... More 

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Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#22 Romantic Hotel in Indianapolis
#23 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis

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