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SpringHill Suites Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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SpringHill Suites Indianapolis Downtown
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SpringHill Suites Indianapolis Downtown
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292 Reviews from our TripAdvisor Community

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Traveler rating
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    109
    25
    8
    6
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Stevensville, Montana
Level Contributor
225 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was in Indy during 'Race Week' and was assigned this Hotel by default since my original reservation was at the Courtyard. My best analogy of this Hotel would be a "Fairfield Inn light". The rooms are designed differently with some good, some not so good. The bathroom arrangement makes incredible sense with the shower area separate form the toilet.... More 

Was this review helpful? Yes
Joshua B, Kari Fraine, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Danny5k, Thank you for sharing your recent stay with us during Race Week. It is refreshing to hear a guest truly appreciate the layout of our rooms. A lot of thought went into the design. I am however disappointed to hear you did not have a restful night's sleep. We will be sure to assess the mattress in this room... More 

Golden, Colorado
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for ten days in a row during our video shoot in July. The place is well managed, clean and well maintained. I had a room on the 9th floor with a great view of the museum and canal walk across the street. My room was kept clean and personal items were untouched. The room was spacious and everything... More 

Was this review helpful? Yes 1
Joshua B, Kari Fraine, Asst. GM at SpringHill Suites Indianapolis Downtown, responded to this review

mflick, Thank you for such a wonderul review of your stay with us. I am so glad you were able to stay in a room with such a beautiful view. We know you have many options when it comes to lodging in Indianapolis, this is why we are so grateful for you and your loyalty to our property. We can't... More 

Waynesville, Ohio, USA
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is like all other Springhill Suites in setup with a desk area in between the beds and the sitting area. Some don't like that the toilet and tub/shower are in different rooms but I like it because it means there are two sinks and someone can use the toilet while someone else showers. We had a double queen room... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The room was very clean and spacious. I liked that a microwave and little fridge were included. Our room had two comfy queen beds and a pullout sofa. Late check out at 1 p.m. was no problem. We didn't use the pool or make it down for the breakfast.

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Salem, Indiana
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upon check-in we were greeted by a halfway decent host. She seemed preoccupied, but checked us in quickly enough. We waited a minute or so for the elevator and arrived at the twelfth floor. As we exited the elevator I noticed a large piece of plastic from a trash bag. We found our room and promptly began to stow our... More 

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Joshua B, Asst. General Manager Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

Angela, Thank you for sharing your experience with us. We will absolutely be using this information from some training points with the team. I would encourage you to visit the hotel website prior to booking so you know exactly what to expect upon arrival. Many of our guests love the separate bathroom and shower because it allows for multilpe guests... More 

Chicago, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is conveniently located near downtown Indy. Rooms are spacious and clean. The hotel was quiet when I was there. The breakfast was pretty standard and it was not busy early. The staff was very helpful. Take the time to explore the nearby museums and canal cultural walk! I will definitely stay here again!

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Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was a breath of fresh air, especially compared to the hotel we were in last night. Location was solid to walk downtown, it was clean and plenty of space in the actual room. Parking was easy to go in and out and they had free lollipops for the kids

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1 review
3 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed here recently for 2 nights, upon arrival we found the parking garage a little confusing but we stood and figured out the hotels were marked on the walls which made it hard to see from a distance but we made it to our hotel lobby with almost no trouble. I do feel that the parking... More 

Was this review helpful? Yes
Joshua B, Kari Fraine, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Beth, Thank you for taking the time to share your experience with us. We understand that all guests have a budget when planning a trip. At the SpringHIll Suites we had value to your stay by offering amenities such as complimentary breakfast and wifi with your stay. This alone can be a savings of $25. We are delighted to hear... More 

Gaston, Indiana
3 reviews
2 of 5 stars Reviewed 4 weeks ago

I was looking for a cheap hotel in downtown Indy for one night and bid on Priceline and Spring Hill Suites was the winner. My objection is that it didn't meet my expectations for a 3-star of greater rating for the simple reason the room didn't have a bathtub! Also, the toilet was in a separate room that the bathing... More 

Was this review helpful? Yes
Joshua B, Kari Fraine, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for bringing these items to our attention. We never want a guest to be disappointed by a feature in the room or by any other aspect of their stay. I encourage you to visit the hotel website before booking your reservation. Our website has pictures of all aspects of our rooms so you know exactly what to expect.... More 

Ogden, Utah
Level Contributor
94 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in the perfect location if you are traveling for fun and want to explore this extremely walk about city and the awesome area of White River Park. It would be a great location for business as well as it is attached to the huge Marriott complex and convention center. Almost all of the staff was fantastic (we... More 

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Hotel Review Summarization

What travelers say

  • Convention center(5)
  • Great location(4)
  • Breakfast area(3)
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