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Hilton Garden Inn Indianapolis South/Greenwood

Certificate of Excellence
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5255 Noggle Way, Indianapolis, IN 46237
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1 room 1 guest
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Hilton Garden Inn Indianapolis South\/Greenwood
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302 Reviews from our TripAdvisor Community

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Traveler rating
    184
    75
    18
    15
    10
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108
51
18
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (81)
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There are newer reviews for Hilton Garden Inn Indianapolis South/Greenwood
See the most recent reviews
Oaktown, Indiana
1 review
5 of 5 stars Reviewed April 14, 2015

My family and I were visiting and the staff were so helpful and friendly. The room was great. I would highly recommend this establishment to anyone. We loved the fitness room and it was so close to shopping.

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hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

. Thank you again for your feedback and we hope you will consider staying with us again. Best regards Hamid Siadat G.M. More 

Bloomfield, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

Top notch. I read some reviews about other hotels in this area and thought I would try a different place for the two nights I was staying. Mistake! I checked out of the other hotel after the first night and moved to the Hilton Garden Inn. This is the ONLY place to stay while in Greenwood. Awesome staff, great beds,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

. It was a great pleasure having you as our guest. Best regard's Hamid Siadat More 

Michigan
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 11, 2015

We were returning to Michigan from Florida and called ahead and booked two rooms for one night. Hotels were filling up fast with people returning from spring break. We arrived at 1:30 a.m. and were greeted by a very friendly front desk employee. We were delighted to find our rooms were on the same floor and right across the hall... More 

Was this review helpful? Yes
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

On behalf of the management and our staff, we’d like to thank you for your recent stay with us. we appreciate your comments best regards Hamid Siadat G.M. More 

Rockford, United States
1 review
4 of 5 stars Reviewed April 9, 2015

The Hotel and Staff were great. The air conditioner was broke but even on Easter Sunday the maintenance guy came and solved the issue. The only issue was the beds. The hotel has a new "Sleep Number" style of bed that supposedly has adjustable firmness. Well, even the "Soft" setting felt like the sidewalk.

Review collected in partnership with Hilton Garden Inn

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hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

We are disappointed to learn of some aspects of your stay that were not up to your expectations specifically regarding the bed . Please be assured that your valuable comments will be shared with our team so we are able to learn from our shortcomings in order to keep improving upon our offerings. Thank you again for your review and... More 

Chicago, Illinois
Level Contributor
121 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed April 7, 2015

stayed here during the NCAA Final Four tournament. Hotel was fully booked, yet staff remained pleasant, helpful and friendly. Rooms are nice and clean. Breakfast was excellent. Easy access to city. would definitely stay here again.

Was this review helpful? Yes 1
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

We strive to provide our guests 100% satisfaction .We would love to be your hotel of choice for any future travels to Indianapolis . Best regards, Hamid siadat G.M. More 

Cincinnati, United States
1 review
4 of 5 stars Reviewed April 7, 2015

Hotel was clean and newly remodeled. The lobby looked great. The staff was accommodating staff and nice. The hotel room was clean! Could not ask for more! I would definitely recommend this hotel and location if you are coming into Indy.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for taking your time to inform us about your comment. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations Best regards Hamid siadat G.M. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 6, 2015

We arrived into town around 10:30am and stopped by hotel to see if by chance any rooms were available so we could check in early. Front desk staff informed me to come back around 1pm. So we did a long lunch and came back at 2pm. That's when the front desk manager rudely told me check in wasn't until 3pm,... More 

Was this review helpful? Yes 1
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Please accept my sincerest of apologies for the your experience. My team and I strive to provide every guest with an excellent experience and we are very disappointed when we fail to meet that goal. NCAA Final Four Weekend was a very busy weekend for the hotel and we were trying very hard to meet all the requests for an... More 

South Bend, United States
1 review
1 of 5 stars Reviewed April 2, 2015

poor staff service, fail tlems in room and rude to my family while stayed at hotel. I asked muiltple times to fix heating and tv but failed to do so. I'll never come to this hotel again my family was very upset witht the lack of service rendered.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Dear Jermiah R, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Loveland, Ohio
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 31, 2015

Awesome people, clean facilities, great food, gracious & attentive waitstaff at breakfast. We interacted with probably 8 staff members during our short stay, and all were kind, friendly, and helpful... even gracious with my 2 year old & 4 year old.... This place is a must stay if needing a place anywhere in the Indy area. We will be back.... More 

Was this review helpful? Yes 1
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

On behalf of the management and our staff, we’d like to thank you for your recent stay with us.Thank you again for your review and we hope we have another opportunity to welcome you back again next time you are in town. Best Regards Hamid Siadat G.M. More 

Brookfield, WI
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed March 29, 2015

Mattresses were very stiff. Supposed to be some sort of number bed but mine didn't work. Coffee and cream always available in the lobby. Neutrogena bath products. Fluffy towels. Pillows were great, some feather, some not. Clean rooms and building. Housekeeping earned a $5 daily tip. Front desk staff were friendly but the middle eastern manager was surly to me.... More 

Was this review helpful? Yes
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Dear tim_pam_kc - Thank you for taking time to give your review of our hotel. My team and I strive to provide every guest with an excellent experience and we are very disappointed when we fail to meet that goal. I am so happy to hear that my team did not disappoint you and that you found your accommodations to... More 

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