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Hilton Garden Inn Indianapolis South/Greenwood

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5255 Noggle Way, Indianapolis, IN 46237
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Hilton Garden Inn Indianapolis South/Greenwood
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Hilton Garden Inn Indianapolis South/Greenwood
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262 reviews from our community

Traveler rating
    163
    64
    13
    13
    9
See reviews for
93
47
15
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (77)
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Elizabethtown, Kentucky
Top Contributor
71 reviews 71 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Standard Hilton Garden Inn set up. Well appointed, nice quiet room, decent restaurant and pleasant staff. Nothing to complain about here. The only issue to be considered is getting out onto the main drag which has heavy traffic in both directions, and there is not yet a traffic signal, but probably there will have to be when all the local... More 

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Top Contributor
66 reviews 66 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night in a King Suite with the wife and kids. It was not what I have. Ome to expect from Hilton properties, specially one as new as this. The beds were not very good and the adjustments did not work. The staff was not very nice on any of my interactions. Perhaps the most annoying part was that... More 

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Doylestown, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

If you have a choice stay elsewhere. For a new hotel the staff and the amenities are less than up to HGI Standards. The iron didn't work, I found at the last minute while getting ready for work. in the nighttime I had to unplug the microwave beacuse it was grinding even while off. The front desk had no clue... More 

Review collected in partnership with Hilton Garden Inn

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Aurora, Indiana
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed only one night and had a great experience. The staff made it super easy to check in and my room was clean and stocked. I appreciated the thermostat compared to just turning the air conditioner up and down to find a comfortable temp. No noise and I even faced the highway. Great place. 15 min. drive to downtown... More 

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Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Beautiful room with expensive looking furniture and decorations. Comfortable bed adjusts to your softness. We had trouble finding adjustment knobs but we were looking at the foot of the bed, and not on the sides as we should have. But easy to adjust. Lots of nice fluffy pillows and rich clean bedding. The clock needs an engineering degree to adjust/set... More 

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hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

. It was a great pleasure having you as our guest. I also would like to thank you for taking the time to complete the survey letting us know about your experience at our Hilton Garden Inn. Best regard's Hamid Siadat G.M. More 

Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff did everything possible to make my stay warm and inviting dispite the influx of people for the local sports game. This hotel is located right off the interstate in a clean and modern environment.

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hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations. Best regards Hamid Siadat G.M. More 

Senior Contributor
33 reviews 33 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When I checked in, the room was supposed to be covered under a corporate card. I knew that an extensive conversation had occurred to ensure this was arranged for, but was told I needed to use my own card. Then I got to the room and the door was propped open with a towel, the floor was wet and a... More 

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hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

On behalf of the management and our staff, we’d like to thank you for your recent stay with us. We are disappointed to learn of some aspects of your stay that were not up to your expectations specifically regarding the condition of your room you encountered. This is not typical of our hotel and staff, and we are always looking... More 

Valparaiso, Indiana
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well, we arrived Saturday and were pleasantly surprised. The hotel is very nice, the suite was a little small; however, it was extremely clean with nice furnishings. The beds were rock hard and we had trouble adjusting them even with the controls. The pool area was extremely small, pretty crowded and there were no towels. There were unsupervised small children... More 

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hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for your comments. We offer cook to order all you can eat including all cold items and beverages. Children eat free with adult paid. I do apologize if it was not communicated with you.. Best regards , Hamid Siadat G.M. More 

chicago, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

There is a holiday inn down the street that is much better all around (service, price, ammenities, complimentary items)! When i checked in to the hilton garden inn hotel, I waited over 10 minutes while the staff was on the phone. There were 2 people at the check in counter and neither one took a second to say 'I'll be... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Parma, Ohio
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a very good stay on April 24th, Check in was quick and efficient with a very helpful staff. Room was clean, Bed and pillows were great. Did not use pool or exercise room although it looked fine. Breakfast was awesome food was tasty and great restraunt staff. Check out was a breeze, manager was pleasant. Only downfall bar... More 

Was this review helpful? Yes
hiltonsouth, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations. best regards Hamid Siadat G.M. More 

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