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All 184 Indianapolis hotels

Quality Inn & Suites East

2.0 of 5 Hotel   |   7050 East 21st Street & Shadeland Avenue, Indianapolis, IN 46219
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35%
Ranked #128 of 184 hotels in Indianapolis
  • Overview
  • Reviews (43)
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  • Photos (23)
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43 people have reviewed this hotel

Traveler rating
    7
    8
    3
    9
    16
See reviews for
8
8
4
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
Muncie, Indiana
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed yesterday NEW

Hotel, while somewhat clean, in much need of updates and repair. I can deal with that considering the low room rate but, the maid service was a big disappointment. They did not bother to replace items that were used such as soap, shampoo and coffee!!

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Pittsburgh, PA
Top Contributor
69 reviews 69 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for one night and had a pleasant experience. The staff was friendly and helpful. The room was clean and the bed was very comfortable. The hotel offered the standard Quality Inn breakfast and it was plentiful. Many selections and good quality. Hotel is a little wats out of the downtown area but not too far. There... More

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1 review
1 of 5 stars Reviewed 3 weeks ago

After complaining to staff my room smelled very bad of smoke they said nothing they can to & couldn't switch rooms! Paid $100 for room due to early check in & had to put a $40 deposit, that they don't tell you of when booking room, to say you won't smoke in room! After a few short hours trying to... More

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Indianapolis
1 review
2 of 5 stars Reviewed June 3, 2014

Hard bed. Coffee maker broken. Carpeting worn and soiled. Spend twice the money for more than twice the comfort and amenities. Would not stay in this line of hotels ever again. Many other hotels in the area worth going to.

Review collected in partnership with Easytobook.com

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Keyser, West Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2013

My mother in law booked this hotel because it had shuttle service to the airport and we were only staying one night before flying out the next day. The shuttle attendants were the greatest, friendly and professional, kudos to them. We booked a smoking room, so my expectations are always lower for these rooms given what cigarette smoke can do... More

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Lexington, KY
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 13, 2013

This is an older hotel and it is showing it's age a little bit, but the people at the hotel try so hard to make everyone's stay as nice as possible that the age doesn't show. The pool was wonderful (albeit a little cool) for us and our granddaughter and the breakfast was much better than expected. An example of... More

Was this review helpful? Yes 1
norwich
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 6, 2013

we stayed here 1 night the reception staff are very good and gave us lots of help with directions the room was clean but smelt a bit stale easy to find just off the interstate good breakfast included just what we needed for a 1 night stop

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Vancouver
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 26, 2013

The lobby was not bad and the staff were friendly - other than that the experience was terrible. Decided to check for bedbugs and found tiny blood spots on the sheets. Please to report had no bites the next morning which was a relief. It was cheap by definitely decided there is such a thing as too cheap

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Fair Haven, New York
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 3, 2013

Ok, I was nervous because of other reviews. And, I am tempted to give it 5 stars for an inexpensive place. The hotel is older, but it was very clean. Do I really care about age? No. But I care a lot about clean, and it was. We traveled with cats, and the room did not smell of other animals.... More

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Monroe
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

The front desk at check in was very welcoming and friendly. The manager clearly takes pride in his job. He was personable and a service provider to his guests. He was active at the front, during breakfast and at check out. Great looking pool though we did nit go in ..great value!

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Additional Information about Quality Inn & Suites East

Address: 7050 East 21st Street & Shadeland Avenue, Indianapolis, IN 46219
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites East 2*
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Also Known As:
Quality Inn & Suites East Hotel Indianapolis
Quality Inn And Suites East
Quality Inn East
Quality Inn Indianapolis

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
70

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