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All 183 Indianapolis hotels

Quality Inn & Suites East

2.0 of 5 Hotel   |   7050 East 21st Street & Shadeland Avenue, Indianapolis, IN 46219
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Quality Inn & Suites East

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Ranked #116 of 183 hotels in Indianapolis
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38 people have reviewed this hotel

Traveler rating
    7
    7
    3
    6
    15
See reviews for
8
8
3
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Keyser, West Virginia
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed October 18, 2013

My mother in law booked this hotel because it had shuttle service to the airport and we were only staying one night before flying out the next day. The shuttle attendants were the greatest, friendly and professional, kudos to them. We booked a smoking room, so my expectations are always lower for these rooms given what cigarette smoke can do... More

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Lexington, KY
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 13, 2013

This is an older hotel and it is showing it's age a little bit, but the people at the hotel try so hard to make everyone's stay as nice as possible that the age doesn't show. The pool was wonderful (albeit a little cool) for us and our granddaughter and the breakfast was much better than expected. An example of... More

Was this review helpful? Yes 1
norwich
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 6, 2013

we stayed here 1 night the reception staff are very good and gave us lots of help with directions the room was clean but smelt a bit stale easy to find just off the interstate good breakfast included just what we needed for a 1 night stop

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Vancouver
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 26, 2013

The lobby was not bad and the staff were friendly - other than that the experience was terrible. Decided to check for bedbugs and found tiny blood spots on the sheets. Please to report had no bites the next morning which was a relief. It was cheap by definitely decided there is such a thing as too cheap

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Fair Haven, New York
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 3, 2013

Ok, I was nervous because of other reviews. And, I am tempted to give it 5 stars for an inexpensive place. The hotel is older, but it was very clean. Do I really care about age? No. But I care a lot about clean, and it was. We traveled with cats, and the room did not smell of other animals.... More

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Monroe
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

The front desk at check in was very welcoming and friendly. The manager clearly takes pride in his job. He was personable and a service provider to his guests. He was active at the front, during breakfast and at check out. Great looking pool though we did nit go in ..great value!

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Memphis, Tennessee
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2013

This is a well kept older hotel. I have stayed here 4 times over the last 2 months and been very pleased each time. The beds are new and very comfortable. The rooms are clean and well appointed. The front desk staff is excellent and very helpful. The breakfast is super. I booked online with a senior rate and got... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2013

This place was terrible!! I checked in and had to be at a family gathering and didn't get back to my hotel room until nearly midnight. Housekeeping started knocking on the door at 9:00am wanting to know when I was checking out. The book said checkout was at Noon.... but when I called down to the front desk, they said... More

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Indianapolis, Indiana
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 13, 2013

Online pictures are very deceptive. The hotel (if you can call it that) smells musty. The employees are dense and unprofessional. There are several no smoking signs throughout the building. They make if unmistakably evident the facility is smoke free. The first room we were assigned reeked of lingering smoke. There were cigarette burns on the comforters. The floors had... More

Was this review helpful? Yes 3
New Jersey, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2013

I just stayed here overnight. The front desk clerk was professional and polite. Breakfast the next morning was the usual fare and as soon as the garbage was full, it was emptied. There were some extremely loud teenagers in the pool and they were promptly thrown out. The room was clean and well kept. Probably needs updating, but that not... More

Was this review helpful? Yes 2

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Additional Information about Quality Inn & Suites East

Also Known As:
Quality Inn & Suites East Hotel
Quality Inn And Suites East
Quality Inn & Suites East Hotel Indianapolis
Quality Inn East
Quality Inn Indianapolis
Address: 7050 East 21st Street & Shadeland Avenue, Indianapolis, IN 46219
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#116 Luxury Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites East 2*
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